The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Gatwick region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 27 22 -
Rank change year-on-year
-5 -
Permanent jobs requiring a 2nd Line Support 2 1 0
As % of all permanent IT jobs located in Gatwick 1.92% 0.94% -
As % of the Job Titles category 1.94% 0.99% -
Number of salaries quoted 1 1 0
Average salary £32,500 £20,500 -
Average salary % change year-on-year
+58.53% -
UK excluding London average salary £24,500 £24,000 £24,000
% change year-on-year
+2.08% -
2nd Line Support
West Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gatwick region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gatwick
Permanent IT job ads with a match in the
Job Titles category
103 101 166
As % of all permanent IT jobs located in Gatwick 99.04% 95.28% 98.81%
Number of salaries quoted 79 86 120
Average salary £35,000 £48,500 £42,500
Average salary % change year-on-year
-27.83% +14.11%
90% offered a salary of more than £17,000 £30,500 £30,000
10% offered a salary of more than £50,000 £55,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Gatwick

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Gatwick region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Gatwick

2nd Line Support
Salary Trend in Gatwick

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Gatwick region.

2nd Line Support Salary Trend in Gatwick

2nd Line Support
Top 11 Related IT Skills in Gatwick

For the 6 months to 22 September 2014, IT jobs across the Gatwick region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 2 (100.00%) ITIL
2 1 (50.00%) Windows 7
2 1 (50.00%) MS Office
2 1 (50.00%) Windows
2 1 (50.00%) MS Excel
2 1 (50.00%) VoIP
2 1 (50.00%) TCP/IP
2 1 (50.00%) SLA
2 1 (50.00%) Microsoft
2 1 (50.00%) Active Directory
2 1 (50.00%) Citrix

2nd Line Support
Top Related IT Skills in Gatwick by Category

For the 6 months to 22 September 2014, IT jobs across the Gatwick region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (50.00%) MS Office
1 1 (50.00%) MS Excel
Communications & Networking
1 1 (50.00%) VoIP
1 1 (50.00%) TCP/IP
Operating Systems
1 1 (50.00%) Windows 7
1 1 (50.00%) Windows
Processes & Methodologies
1 2 (100.00%) ITIL
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 1 (50.00%) Active Directory
Vendors
1 1 (50.00%) Microsoft
1 1 (50.00%) Citrix