The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Gatwick region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Third Line Support
Rank 18 - 28
Rank change year-on-year
- 0
Permanent jobs requiring a 3rd Line Support 4 0 1
As % of all permanent IT jobs located in Gatwick 4.71% - 0.67%
As % of the Job Titles category 4.76% - 0.70%
Number of salaries quoted 4 0 1
Average salary £40,000 - £42,000
UK excluding London average salary £35,000 £33,500 £32,500
% change year-on-year
+4.47% +3.07%
3rd Line Support
West Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gatwick region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gatwick
Permanent IT job ads with a match in the
Job Titles category
84 90 143
As % of all permanent IT jobs located in Gatwick 98.82% 96.77% 95.33%
Number of salaries quoted 81 86 133
Average salary £37,500 £45,000 £42,500
Average salary % change year-on-year
-16.66% +5.88%
90% offered a salary of more than £31,000 £27,500 £30,000
10% offered a salary of more than £45,000 £57,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Gatwick

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Gatwick region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Gatwick

3rd Line Support
Salary Trend in Gatwick

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Gatwick region.

3rd Line Support Salary Trend in Gatwick

3rd Line Support
Top 30 Related IT Skills in Gatwick

For the 6 months to 23 January 2015, IT jobs across the Gatwick region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 15 (100.00%) Windows
1 15 (100.00%) Citrix
1 15 (100.00%) VMware
2 13 (86.67%) ITIL
3 12 (80.00%) Active Directory
4 11 (73.33%) Cisco Certification
4 11 (73.33%) Juniper
4 11 (73.33%) Supplier Management
4 11 (73.33%) Cisco
4 11 (73.33%) Fortinet
4 11 (73.33%) VMware Infrastructure
4 11 (73.33%) Capacity Planning
4 11 (73.33%) Analytical Skills
5 9 (60.00%) Microsoft
5 9 (60.00%) TCP/IP
6 8 (53.33%) XenApp
7 6 (40.00%) CCNP
7 6 (40.00%) CCNA
7 6 (40.00%) VMware Certified Professional (VCP)
7 6 (40.00%) Firewall
8 5 (33.33%) SAN
8 5 (33.33%) vSphere
8 5 (33.33%) Capacity Management
8 5 (33.33%) Windows Server 2008
9 4 (26.67%) Office 365
9 4 (26.67%) Microsoft Certification
9 4 (26.67%) MCSE
10 3 (20.00%) MCSA
10 3 (20.00%) MCP
10 3 (20.00%) CRM

3rd Line Support
Top Related IT Skills in Gatwick by Category

For the 6 months to 23 January 2015, IT jobs across the Gatwick region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (20.00%) SharePoint
Applications
1 1 (6.67%) MS Excel
Business Applications
1 3 (20.00%) Dynamics NAV
1 3 (20.00%) Dynamics CRM
Cloud Services
1 4 (26.67%) Office 365
2 1 (6.67%) Microsoft Azure
Communications & Networking
1 9 (60.00%) TCP/IP
2 6 (40.00%) Firewall
3 5 (33.33%) SAN
4 1 (6.67%) PABX
Database & Business Intelligence
1 1 (6.67%) SQL Server
General
1 1 (6.67%) Telecoms
Miscellaneous
1 11 (73.33%) Analytical Skills
Operating Systems
1 15 (100.00%) Windows
2 5 (33.33%) Windows Server 2008
3 3 (20.00%) Windows Server 2012
Processes & Methodologies
1 13 (86.67%) ITIL
2 11 (73.33%) Supplier Management
2 11 (73.33%) Capacity Planning
3 5 (33.33%) Capacity Management
4 3 (20.00%) CRM
5 2 (13.33%) Mentoring
Programming Languages
1 1 (6.67%) PowerShell
Qualifications
1 11 (73.33%) Cisco Certification
2 6 (40.00%) CCNP
2 6 (40.00%) CCNA
2 6 (40.00%) VMware Certified Professional (VCP)
3 4 (26.67%) Microsoft Certification
3 4 (26.67%) MCSE
4 3 (20.00%) MCSA
4 3 (20.00%) MCP
5 1 (6.67%) Degree
5 1 (6.67%) MCITP
5 1 (6.67%) HNC
5 1 (6.67%) HND
System Software
1 12 (80.00%) Active Directory
2 11 (73.33%) VMware Infrastructure
3 8 (53.33%) XenApp
4 5 (33.33%) vSphere
Vendors
1 15 (100.00%) Citrix
1 15 (100.00%) VMware
2 11 (73.33%) Juniper
2 11 (73.33%) Cisco
2 11 (73.33%) Fortinet
3 9 (60.00%) Microsoft
4 3 (20.00%) Websense