The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Gatwick region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 20 18 7
Rank change year-on-year
-2 -11
Permanent jobs citing Service Delivery 2 4 31
As % of all permanent IT jobs located in Gatwick 1.89% 3.77% 18.67%
As % of the Processes & Methodologies category 2.67% 5.19% 19.62%
Number of salaries quoted 2 4 19
Average salary £36,250 £45,000 £40,000
Average salary % change year-on-year
-19.44% +12.50%
90% offered a salary of more than £35,250 £45,000 £26,250
10% offered a salary of more than £37,250 £45,000 £50,000
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
West Sussex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gatwick region.

Processes & Methodologies Category
Gatwick
Permanent IT job ads with a match in the
Processes & Methodologies category
75 77 158
As % of all permanent IT jobs located in Gatwick 70.75% 72.64% 95.18%
Number of salaries quoted 58 60 89
Average salary £45,000 £48,500 £40,000
Average salary % change year-on-year
-7.21% +21.25%
90% offered a salary of more than £26,000 £40,000 £26,250
10% offered a salary of more than £55,000 £52,000 £65,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in Gatwick

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Gatwick region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Gatwick

Service Delivery
Salary Trend in Gatwick

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Gatwick region.

Service Delivery Salary Trend in Gatwick

Service Delivery
Top 30 Related IT Skills in Gatwick

For the 6 months to 27 August 2014, IT jobs across the Gatwick region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 7 (87.50%) ITIL
1 7 (87.50%) SLA
2 4 (50.00%) Microsoft
2 4 (50.00%) Configuration Management
2 4 (50.00%) Service Management
2 4 (50.00%) Change Management
3 3 (37.50%) Windows XP
3 3 (37.50%) Incident Management
3 3 (37.50%) Statistics
3 3 (37.50%) LTE
3 3 (37.50%) Windows 7
3 3 (37.50%) ITSM
3 3 (37.50%) Management Information System
3 3 (37.50%) Windows
3 3 (37.50%) HP
3 3 (37.50%) Dell
3 3 (37.50%) 3G
3 3 (37.50%) MS Office
4 2 (25.00%) PRINCE2
4 2 (25.00%) Project Management
5 1 (12.50%) CRM
5 1 (12.50%) Stakeholder Management
5 1 (12.50%) MS Project
5 1 (12.50%) ITIL V3
5 1 (12.50%) Continuous Improvement
5 1 (12.50%) Change Control
5 1 (12.50%) Project Planning
5 1 (12.50%) Degree
5 1 (12.50%) Release Management
5 1 (12.50%) Risk Assessment

Service Delivery
Top Related IT Skills in Gatwick by Category

For the 6 months to 27 August 2014, IT jobs across the Gatwick region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 3 (37.50%) MS Office
2 1 (12.50%) MS Project
Communications & Networking
1 3 (37.50%) 3G
1 3 (37.50%) LTE
Job Titles
1 4 (50.00%) Service Manager
2 3 (37.50%) Analyst
2 3 (37.50%) Services Delivery Manager
2 3 (37.50%) Delivery Manager
2 3 (37.50%) Desktop Analyst
3 1 (12.50%) Transition Manager
3 1 (12.50%) Service Transition Manager
3 1 (12.50%) IT Project Manager
3 1 (12.50%) Project Manager
Miscellaneous
1 3 (37.50%) Management Information System
1 3 (37.50%) Statistics
Operating Systems
1 3 (37.50%) Windows
1 3 (37.50%) Windows XP
1 3 (37.50%) Windows 7
Processes & Methodologies
1 7 (87.50%) ITIL
2 4 (50.00%) Configuration Management
2 4 (50.00%) Service Management
2 4 (50.00%) Change Management
3 3 (37.50%) ITSM
3 3 (37.50%) Incident Management
4 2 (25.00%) Project Management
4 2 (25.00%) PRINCE2
5 1 (12.50%) CRM
5 1 (12.50%) Stakeholder Management
5 1 (12.50%) Risk Assessment
5 1 (12.50%) Project Planning
5 1 (12.50%) Release Management
5 1 (12.50%) ITIL V3
5 1 (12.50%) Continuous Improvement
5 1 (12.50%) Change Control
Qualifications
1 1 (12.50%) Degree
Quality Assurance & Compliance
1 7 (87.50%) SLA
Vendors
1 4 (50.00%) Microsoft
2 3 (37.50%) HP
2 3 (37.50%) Dell