The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 90 - 84
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support Analyst 17 0 2
As % of all permanent IT jobs located in Glasgow 1.21% - 0.22%
As % of the Job Titles category 1.26% - 0.24%
Number of salaries quoted 2 0 2
Average salary £23,750 - £27,500
90% offered a salary of more than £22,750 - £26,300
10% offered a salary of more than £24,750 - £28,700
UK excluding London average salary £24,000 £23,500 £24,500
% change year-on-year
+2.12% -4.08%
2nd Line Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1349 1067 849
As % of all permanent IT jobs located in Glasgow 96.36% 95.10% 92.08%
Number of salaries quoted 816 730 553
Average salary £40,000 £42,500 £37,500
Average salary % change year-on-year
-5.88% +13.33%
90% offered a salary of more than £26,750 £29,000 £27,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Glasgow

2nd Line Support Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Glasgow region.

2nd Line Support Analyst Salary Trend in Glasgow

2nd Line Support Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 29 August 2014, IT jobs across the Glasgow region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 21 (91.30%) ITIL
1 21 (91.30%) Windows
1 21 (91.30%) Active Directory
2 20 (86.96%) MS Excel
2 20 (86.96%) MS Office
2 20 (86.96%) Interwoven
2 20 (86.96%) Law
2 20 (86.96%) Legal
2 20 (86.96%) MS PowerPoint
2 20 (86.96%) WorkSite
2 20 (86.96%) Windows 7
3 1 (4.35%) Bash Shell
3 1 (4.35%) Service Desk Management
3 1 (4.35%) Digital Marketing
3 1 (4.35%) Performance Management
3 1 (4.35%) Incident Management
3 1 (4.35%) Marketing
3 1 (4.35%) SAP Oil and Gas
3 1 (4.35%) Manufacturing
3 1 (4.35%) Replication
3 1 (4.35%) Programme Management
3 1 (4.35%) Lotus
3 1 (4.35%) DTV
3 1 (4.35%) Service Delivery
3 1 (4.35%) Electronics
3 1 (4.35%) Telecoms
3 1 (4.35%) Finance
3 1 (4.35%) SAP
3 1 (4.35%) UNIX
3 1 (4.35%) Java

2nd Line Support Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 29 August 2014, IT jobs across the Glasgow region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (86.96%) WorkSite
2 1 (4.35%) Lotus Domino
Applications
1 20 (86.96%) MS Office
1 20 (86.96%) MS Excel
1 20 (86.96%) MS PowerPoint
Business Applications
1 1 (4.35%) SAP Oil and Gas
Database & Business Intelligence
1 1 (4.35%) SQL Server
General
1 20 (86.96%) Law
1 20 (86.96%) Legal
2 1 (4.35%) Manufacturing
2 1 (4.35%) Marketing
2 1 (4.35%) Electronics
2 1 (4.35%) Telecoms
2 1 (4.35%) Finance
Miscellaneous
1 1 (4.35%) DTV
1 1 (4.35%) Replication
Operating Systems
1 21 (91.30%) Windows
2 20 (86.96%) Windows 7
3 1 (4.35%) UNIX
Processes & Methodologies
1 21 (91.30%) ITIL
2 1 (4.35%) Business Intelligence
2 1 (4.35%) Service Delivery
2 1 (4.35%) Programme Management
2 1 (4.35%) Incident Management
2 1 (4.35%) Digital Marketing
2 1 (4.35%) Performance Management
2 1 (4.35%) Service Desk Management
Programming Languages
1 1 (4.35%) Java
1 1 (4.35%) SQL
1 1 (4.35%) Bash Shell
Quality Assurance & Compliance
1 1 (4.35%) SLA
System Software
1 21 (91.30%) Active Directory
Vendors
1 20 (86.96%) Interwoven
2 1 (4.35%) Lotus
2 1 (4.35%) Oracle
2 1 (4.35%) SAP
2 1 (4.35%) JBoss
2 1 (4.35%) Microsoft
2 1 (4.35%) Intel