2nd Line Support Engineer Jobs in Glasgow

Second Line Support Engineer
Scotland > Glasgow

The median Second Line Support Engineer salary in Glasgow is £29,000 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 222 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Support Engineer 6 0 0
As % of all permanent jobs advertised in Glasgow 0.15% - -
As % of the Job Titles category 0.16% - -
Number of salaries quoted 6 0 0
10th Percentile - - -
25th Percentile £28,500 - -
Median annual salary (50th Percentile) £29,000 - -
75th Percentile £29,875 - -
90th Percentile £30,000 - -
Scotland median annual salary £29,000 £32,000 £31,133
% change year-on-year -9.38% +2.78% -11.05%

All Permanent IT Job Vacancies
Glasgow

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Glasgow with a recognized job title 3,860 1,340 1,567
% of permanent jobs with a recognized job title 98.02% 85.84% 98.06%
Number of salaries quoted 838 685 901
10th Percentile £31,250 £31,250 £27,750
25th Percentile £41,250 £41,250 £36,250
Median annual salary (50th Percentile) £52,500 £55,000 £48,000
Median % change year-on-year -4.55% +14.58% +1.05%
75th Percentile £65,000 £68,250 £62,500
90th Percentile £78,225 £77,500 £72,500
Scotland median annual salary £52,500 £57,500 £52,500
% change year-on-year -8.70% +9.52% +10.53%

2nd Line Support Engineer
Job Vacancy Trend in Glasgow

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for 2nd Line Support Engineer in Glasgow

2nd Line Support Engineer
Salary Trend in Glasgow

3-month moving average salary quoted in jobs citing 2nd Line Support Engineer in Glasgow.

Salary trend for 2nd Line Support Engineer in Glasgow

2nd Line Support Engineer Skill Set
Top 28 Co-occurring Skills and Capabilities in Glasgow

For the 6 months to 24 April 2024, 2nd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Glasgow region featuring 2nd Line Support Engineer in the job title.

1 6 (100.00%) Active Directory
1 6 (100.00%) Microsoft 365
1 6 (100.00%) Social Skills
1 6 (100.00%) Customer Service
2 5 (83.33%) Proactive Maintenance
2 5 (83.33%) Microsoft Intune
2 5 (83.33%) Mobile Device Management
2 5 (83.33%) Entra ID
2 5 (83.33%) Remote Desktop
2 5 (83.33%) Continuous Improvement
2 5 (83.33%) Microsoft
2 5 (83.33%) MCDST
2 5 (83.33%) Incident Management
2 5 (83.33%) Degree
2 5 (83.33%) Azure
2 5 (83.33%) Microsoft Certification
2 5 (83.33%) A+ Certification
2 5 (83.33%) Microsoft Office
2 5 (83.33%) SharePoint
2 5 (83.33%) Microsoft Exchange
3 1 (16.67%) LAN
3 1 (16.67%) WAN
3 1 (16.67%) VPN
3 1 (16.67%) ITIL
3 1 (16.67%) Windows
3 1 (16.67%) Wi-Fi
3 1 (16.67%) Onboarding
3 1 (16.67%) Problem-Solving

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (83.33%) Microsoft Exchange
1 5 (83.33%) SharePoint
Applications
1 5 (83.33%) Microsoft Office
Cloud Services
1 6 (100.00%) Microsoft 365
2 5 (83.33%) Azure
2 5 (83.33%) Entra ID
Communications & Networking
1 5 (83.33%) Remote Desktop
2 1 (16.67%) LAN
2 1 (16.67%) VPN
2 1 (16.67%) WAN
2 1 (16.67%) Wi-Fi
General
1 6 (100.00%) Social Skills
Miscellaneous
1 1 (16.67%) Onboarding
Operating Systems
1 1 (16.67%) Windows
Processes & Methodologies
1 6 (100.00%) Customer Service
2 5 (83.33%) Continuous Improvement
2 5 (83.33%) Incident Management
2 5 (83.33%) Mobile Device Management
2 5 (83.33%) Proactive Maintenance
3 1 (16.67%) ITIL
3 1 (16.67%) Problem-Solving
Qualifications
1 5 (83.33%) A+ Certification
1 5 (83.33%) Degree
1 5 (83.33%) MCDST
1 5 (83.33%) Microsoft Certification
System Software
1 6 (100.00%) Active Directory
Systems Management
1 5 (83.33%) Microsoft Intune
Vendors
1 5 (83.33%) Microsoft