The table below looks at the statistics for CTI skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited CTI over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Computer Telephony Integration (CTI)
Rank 108 - -
Rank change year-on-year
- 0
Permanent jobs citing CTI 3 0 0
As % of all permanent IT jobs located in Glasgow 0.24% - -
As % of the Communications & Networking category 1.89% - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £40,000 £50,000 £45,000
% change year-on-year
-20.00% +11.11%
CTI
Scotland

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the Glasgow region.

Communications & Networking Category
Glasgow
Permanent IT job ads with a match in the
Communications & Networking category
159 157 145
As % of all permanent IT jobs located in Glasgow 12.59% 12.55% 10.33%
Number of salaries quoted 77 105 115
Average salary £40,000 £47,500 £40,000
Average salary % change year-on-year
-15.78% +18.75%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CTI
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing CTI across the Glasgow region as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in Glasgow

CTI
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI across the Glasgow region.

CTI Salary Trend in Glasgow

CTI
Top 21 Related IT Skills in Glasgow

For the 6 months to 29 April 2016, IT jobs across the Glasgow region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI.

1 3 (100.00%) Oracle
1 3 (100.00%) ITIL
1 3 (100.00%) Unix
1 3 (100.00%) Windows
1 3 (100.00%) Linux
1 3 (100.00%) VoIP
1 3 (100.00%) SLA
1 3 (100.00%) Genesys
1 3 (100.00%) VXML
1 3 (100.00%) Service Management
1 3 (100.00%) Service Delivery
1 3 (100.00%) Change Management
1 3 (100.00%) IVR
1 3 (100.00%) Windows Server 2008
1 3 (100.00%) Trend Analysis
1 3 (100.00%) ITIL V3
1 3 (100.00%) Continuous Improvement
1 3 (100.00%) Oracle Database
1 3 (100.00%) Coaching
1 3 (100.00%) Analytical Skills
1 3 (100.00%) Windows Server

CTI
Top Related IT Skills in Glasgow by Category

For the 6 months to 29 April 2016, IT jobs across the Glasgow region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Communications & Networking
1 3 (100.00%) VoIP
Database & Business Intelligence
1 3 (100.00%) Oracle Database
Job Titles
1 3 (100.00%) Genesys Specialist
1 3 (100.00%) Support Specialist
Libraries, Frameworks & Software Standards
1 3 (100.00%) VXML
Miscellaneous
1 3 (100.00%) Analytical Skills
1 3 (100.00%) IVR
Operating Systems
1 3 (100.00%) Linux
1 3 (100.00%) Unix
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server
1 3 (100.00%) Windows Server 2008
Processes & Methodologies
1 3 (100.00%) Change Management
1 3 (100.00%) Coaching
1 3 (100.00%) Continuous Improvement
1 3 (100.00%) ITIL
1 3 (100.00%) ITIL V3
1 3 (100.00%) Service Delivery
1 3 (100.00%) Service Management
1 3 (100.00%) Trend Analysis
Quality Assurance & Compliance
1 3 (100.00%) SLA
Vendors
1 3 (100.00%) Genesys
1 3 (100.00%) Oracle