The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Desktop Support
Rank 104 - 86
Rank change year-on-year
- 0
Permanent jobs requiring a Desktop Support 2 0 1
As % of all permanent IT jobs located in Glasgow 0.14% - 0.11%
As % of the Job Titles category 0.15% - 0.12%
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £25,000 £24,750 £25,000
% change year-on-year
+1.01% -1.00%
Desktop Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1335 1097 857
As % of all permanent IT jobs located in Glasgow 96.39% 95.14% 92.05%
Number of salaries quoted 805 751 560
Average salary £40,000 £42,500 £37,000
Average salary % change year-on-year
-5.88% +14.86%
90% offered a salary of more than £27,000 £29,000 £27,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Desktop Support
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Glasgow

Desktop Support
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Glasgow region.

Desktop Support Salary Trend in Glasgow

Desktop Support
Top 30 Related IT Skills in Glasgow

For the 6 months to 27 August 2014, IT jobs across the Glasgow region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 8 (88.89%) Windows
2 7 (77.78%) ITIL
3 6 (66.67%) Microsoft
3 6 (66.67%) Windows 7
4 5 (55.56%) MS Office
4 5 (55.56%) MS Excel
5 4 (44.44%) Lotus
5 4 (44.44%) Active Directory
6 3 (33.33%) Windows XP
6 3 (33.33%) IBM Notes
6 3 (33.33%) Microsoft Certification
7 2 (22.22%) WorkSite
7 2 (22.22%) MCITP
7 2 (22.22%) SCCM
7 2 (22.22%) ADSL
7 2 (22.22%) Broadband
7 2 (22.22%) VPN
7 2 (22.22%) Windows Server 2003
7 2 (22.22%) 3G
7 2 (22.22%) Content Management
7 2 (22.22%) MS PowerPoint
7 2 (22.22%) Service Delivery
8 1 (11.11%) Change Management
8 1 (11.11%) ITSM
8 1 (11.11%) Management Information System
8 1 (11.11%) Microsoft App-V
8 1 (11.11%) Intel
8 1 (11.11%) MCDST
8 1 (11.11%) Altiris
8 1 (11.11%) Service Management

Desktop Support
Top Related IT Skills in Glasgow by Category

For the 6 months to 27 August 2014, IT jobs across the Glasgow region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (33.33%) IBM Notes
2 2 (22.22%) WorkSite
3 1 (11.11%) Blackberry Enterprise Server
Applications
1 5 (55.56%) MS Office
1 5 (55.56%) MS Excel
2 2 (22.22%) MS PowerPoint
Communications & Networking
1 2 (22.22%) ADSL
1 2 (22.22%) Broadband
1 2 (22.22%) VPN
1 2 (22.22%) 3G
Libraries, Frameworks & Software Standards
1 1 (11.11%) Software Packaging
Miscellaneous
1 1 (11.11%) Blackberry
1 1 (11.11%) Management Information System
1 1 (11.11%) Computer Science
Operating Systems
1 8 (88.89%) Windows
2 6 (66.67%) Windows 7
3 3 (33.33%) Windows XP
4 2 (22.22%) Windows Server 2003
5 1 (11.11%) Windows Server 2008
Processes & Methodologies
1 7 (77.78%) ITIL
2 2 (22.22%) Service Delivery
2 2 (22.22%) Content Management
3 1 (11.11%) Incident Management
3 1 (11.11%) Performance Management
3 1 (11.11%) Software Deployment
3 1 (11.11%) Change Management
3 1 (11.11%) ITSM
3 1 (11.11%) Service Management
Qualifications
1 3 (33.33%) Microsoft Certification
2 2 (22.22%) MCITP
3 1 (11.11%) Degree
3 1 (11.11%) SC Cleared
3 1 (11.11%) Security Cleared
3 1 (11.11%) MCDST
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 4 (44.44%) Active Directory
2 1 (11.11%) Microsoft App-V
Systems Management
1 2 (22.22%) SCCM
2 1 (11.11%) WSUS
Vendors
1 6 (66.67%) Microsoft
2 4 (44.44%) Lotus
3 1 (11.11%) Altiris
3 1 (11.11%) LANDesk
3 1 (11.11%) Intel