The table below looks at the prevalence of the term IVR in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 108 - -
Rank change year-on-year
- 0
Permanent jobs citing IVR 3 0 0
As % of all permanent IT jobs located in Glasgow 0.24% - -
As % of the Miscellaneous category 0.63% - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £41,500 £53,750 £44,000
% change year-on-year
-22.79% +22.15%
IVR
Scotland

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the Glasgow region.

Miscellaneous Category
Glasgow
Permanent IT job ads with a match in the
Miscellaneous category
476 486 512
As % of all permanent IT jobs located in Glasgow 37.69% 38.85% 36.36%
Number of salaries quoted 237 312 320
Average salary £38,875 £45,000 £45,000
Average salary % change year-on-year
-13.61% -
90% offered a salary of more than £26,500 £30,000 £28,500
10% offered a salary of more than £60,000 £62,500 £65,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

IVR
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the Glasgow region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in Glasgow

IVR
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the Glasgow region.

IVR Salary Trend in Glasgow

IVR
Top 30 Related IT Skills in Glasgow

For the 6 months to 30 April 2016, IT jobs across the Glasgow region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 4 (100.00%) Oracle
2 3 (75.00%) ITIL
2 3 (75.00%) Unix
2 3 (75.00%) Windows
2 3 (75.00%) Linux
2 3 (75.00%) SLA
2 3 (75.00%) Genesys
2 3 (75.00%) CTI
2 3 (75.00%) VoIP
2 3 (75.00%) VXML
2 3 (75.00%) Service Management
2 3 (75.00%) Service Delivery
2 3 (75.00%) Change Management
2 3 (75.00%) Trend Analysis
2 3 (75.00%) ITIL V3
2 3 (75.00%) Continuous Improvement
2 3 (75.00%) Oracle Database
2 3 (75.00%) Windows Server 2008
2 3 (75.00%) Coaching
2 3 (75.00%) Analytical Skills
2 3 (75.00%) Windows Server
3 1 (25.00%) SQL
3 1 (25.00%) Defect Tracking
3 1 (25.00%) Test Automation
3 1 (25.00%) Relational Database
3 1 (25.00%) Stakeholder Management
3 1 (25.00%) Banking
3 1 (25.00%) Retail
3 1 (25.00%) Retail Banking
3 1 (25.00%) Online Banking

IVR
Top Related IT Skills in Glasgow by Category

For the 6 months to 30 April 2016, IT jobs across the Glasgow region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Communications & Networking
1 3 (75.00%) CTI
1 3 (75.00%) VoIP
2 1 (25.00%) ATM
2 1 (25.00%) Internet
Database & Business Intelligence
1 3 (75.00%) Oracle Database
2 1 (25.00%) Data Warehouse
2 1 (25.00%) RDBMS
2 1 (25.00%) Relational Database
General
1 1 (25.00%) Banking
1 1 (25.00%) Retail
1 1 (25.00%) Retail Banking
Job Titles
1 3 (75.00%) Genesys Specialist
1 3 (75.00%) Support Specialist
2 1 (25.00%) Analyst
2 1 (25.00%) Banking Analyst
2 1 (25.00%) Test Analyst
Libraries, Frameworks & Software Standards
1 3 (75.00%) VXML
Miscellaneous
1 3 (75.00%) Analytical Skills
2 1 (25.00%) Online Banking
Operating Systems
1 3 (75.00%) Linux
1 3 (75.00%) Unix
1 3 (75.00%) Windows
1 3 (75.00%) Windows Server
1 3 (75.00%) Windows Server 2008
Processes & Methodologies
1 3 (75.00%) Change Management
1 3 (75.00%) Coaching
1 3 (75.00%) Continuous Improvement
1 3 (75.00%) ITIL
1 3 (75.00%) ITIL V3
1 3 (75.00%) Service Delivery
1 3 (75.00%) Service Management
1 3 (75.00%) Trend Analysis
2 1 (25.00%) CRM
2 1 (25.00%) Defect Tracking
2 1 (25.00%) Stakeholder Management
2 1 (25.00%) Test Automation
2 1 (25.00%) Test Management
Programming Languages
1 1 (25.00%) SQL
Quality Assurance & Compliance
1 3 (75.00%) SLA
Vendors
1 4 (100.00%) Oracle
2 3 (75.00%) Genesys
3 1 (25.00%) Siebel