The table below looks at the prevalence of the term IVR in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 99 95 72
Rank change year-on-year
-4 -23
Permanent jobs citing IVR 1 4 10
As % of all permanent IT jobs located in Glasgow 0.076% 0.36% 1.08%
As % of the Miscellaneous category 0.20% 1.01% 2.87%
Number of salaries quoted 0 0 10
Average salary - - £32,500
UK excluding London average salary £45,000 £45,000 £40,000
% change year-on-year
- +12.50%
IVR
Scotland

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the Glasgow region.

Miscellaneous Category
Glasgow
Permanent IT job ads with a match in the
Miscellaneous category
506 398 349
As % of all permanent IT jobs located in Glasgow 38.22% 36.02% 37.69%
Number of salaries quoted 326 233 211
Average salary £40,000 £45,000 £37,500
Average salary % change year-on-year
-11.11% +20.00%
90% offered a salary of more than £30,000 £31,500 £27,500
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

IVR
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the Glasgow region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in Glasgow

IVR
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the Glasgow region.

IVR Salary Trend in Glasgow

IVR
Top 3 Related IT Skills in Glasgow

For the 6 months to 19 September 2014, IT jobs across the Glasgow region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 1 (100.00%) CRM
1 1 (100.00%) Genesys
1 1 (100.00%) Telecoms

IVR
Top Related IT Skills in Glasgow by Category

For the 6 months to 19 September 2014, IT jobs across the Glasgow region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

General
1 1 (100.00%) Telecoms
Job Titles
1 1 (100.00%) Architect
1 1 (100.00%) Consultant
1 1 (100.00%) Business Consultant
1 1 (100.00%) Business Architect
1 1 (100.00%) Genesys Consultant
1 1 (100.00%) Genesys Architect
Processes & Methodologies
1 1 (100.00%) CRM
Vendors
1 1 (100.00%) Genesys