The first table below looks at the demand for Problem Management skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Problem Management over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Glasgow region.

Location
3 months to
20 Jun 2013
Same period 2012 Same period 2011
Problem Management
Rank 73 64 72
Rank change year-on-year
-9 +8
Permanent jobs citing Problem Management 21 13 15
As % of all permanent IT jobs located in Glasgow 1.668% 1.526% 1.456%
As % of the Processes & Methodologies category 2.323% 2.142% 1.823%
Number of salaries quoted 17 12 12
Average salary £32,500 £37,500 £42,500
Average salary % change year-on-year
-13.33% -11.76%
UK excluding London average salary £37,500 £37,500 £39,000
% change year-on-year
- -3.84%
All Processes & Methodologies
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
904 607 823
As % of all permanent IT jobs located in Glasgow 71.80% 71.24% 79.90%
Number of salaries quoted 590 434 622
Average salary £40,750 £37,500 £40,000
Average salary % change year-on-year
+8.66% -6.25%
90% offered a salary of more than £30,000 £27,500 £30,000
10% offered a salary of more than £55,000 £57,500 £55,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Problem Management
Scotland

Problem Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Problem Management across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Glasgow Problem Management Jobs Demand Trend

Problem Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management across the Glasgow region.

Glasgow Problem Management Salary Trend

Problem Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Problem Management across the Glasgow region over the 3 months to 20 June 2013.

Glasgow Problem Management Salary Histogram

Problem Management
Top 30 Related IT Skills

For the 6 months to 20 June 2013, IT jobs across the Glasgow region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management.

1 23 (82.14%) ITIL
2 14 (50.00%) Windows
3 12 (42.86%) UNIX
3 12 (42.86%) SQL
3 12 (42.86%) SQL Server
3 12 (42.86%) Change Management
3 12 (42.86%) Incident Management
4 11 (39.29%) Oracle
4 11 (39.29%) Linux
4 11 (39.29%) Project Management
5 9 (32.14%) Configuration Management
5 9 (32.14%) Java
5 9 (32.14%) CMDB
5 9 (32.14%) Continuous Improvement
5 9 (32.14%) Service Management
5 9 (32.14%) Finance
6 8 (28.57%) .NET
6 8 (28.57%) ASP.NET
6 8 (28.57%) XML
6 8 (28.57%) Shell Script
7 7 (25.00%) Microsoft
7 7 (25.00%) VB
7 7 (25.00%) C#
7 7 (25.00%) Root Cause Analysis
8 5 (17.86%) HTML
8 5 (17.86%) MS Excel
9 4 (14.29%) CRM
9 4 (14.29%) SLA
9 4 (14.29%) ITIL Certification
9 4 (14.29%) BizTalk Server

Problem Management
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT jobs across the Glasgow region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Development
1 8 (28.57%) .NET
1 8 (28.57%) ASP.NET
1 8 (28.57%) XML
2 5 (17.86%) HTML
3 4 (14.29%) Web Services
3 4 (14.29%) AppFabric
4 3 (10.71%) CSS
4 3 (10.71%) SOAP
5 1 (3.571%) Oracle Streams
5 1 (3.571%) .NET Framework
5 1 (3.571%) WebSphere
5 1 (3.571%) ASP
Application Platforms
1 4 (14.29%) BizTalk Server
2 2 (7.143%) SharePoint
3 1 (3.571%) Exchange Server 2007
3 1 (3.571%) MS Exchange
3 1 (3.571%) WebLogic
3 1 (3.571%) IIS
Applications
1 5 (17.86%) MS Excel
Business Applications
1 1 (3.571%) Remedy ITSM
Communications & Networking
1 1 (3.571%) LAN
1 1 (3.571%) WAN
1 1 (3.571%) DHCP
1 1 (3.571%) DNS
1 1 (3.571%) SAN
Database & Business Intelligence
1 12 (42.86%) SQL Server
2 2 (7.143%) Oracle 8/8i
2 2 (7.143%) Oracle 9i
2 2 (7.143%) Oracle 10g
2 2 (7.143%) Oracle 11g
3 1 (3.571%) Data Mining
Development Applications
1 1 (3.571%) Oracle APEX
General
1 9 (32.14%) Finance
Job Titles
1 11 (39.29%) Analyst
2 9 (32.14%) Support Analyst
3 8 (28.57%) Applications Support
4 6 (21.43%) Applications Support Analyst
5 2 (7.143%) DBA
5 2 (7.143%) Project Manager
5 2 (7.143%) Problem Manager
5 2 (7.143%) Senior Analyst
5 2 (7.143%) Project Leader
5 2 (7.143%) Administrator
5 2 (7.143%) Incident Analyst
5 2 (7.143%) Senior Incident Analyst
5 2 (7.143%) Operational Support Analyst
5 2 (7.143%) Major Incident Analyst
6 1 (3.571%) SCCM Specialist
6 1 (3.571%) SQL Server Analyst
6 1 (3.571%) Major Incident Manager
6 1 (3.571%) Field Engineer
6 1 (3.571%) Technical Consultant
6 1 (3.571%) Infrastructure Engineer
Miscellaneous
1 9 (32.14%) CMDB
2 3 (10.71%) Computer Science
3 2 (7.143%) AS400
4 1 (3.571%) iSeries
4 1 (3.571%) IBM Mainframe
4 1 (3.571%) Statistics
4 1 (3.571%) Clustering
4 1 (3.571%) Replication
4 1 (3.571%) Mainframe
Operating Systems
1 14 (50.00%) Windows
2 12 (42.86%) UNIX
3 11 (39.29%) Linux
4 4 (14.29%) Windows 7
5 3 (10.71%) AIX
5 3 (10.71%) Solaris
6 2 (7.143%) Windows Server 2003
6 2 (7.143%) Windows Server 2008
7 1 (3.571%) Windows XP
7 1 (3.571%) Windows NT
Processes & Methodologies
1 23 (82.14%) ITIL
2 12 (42.86%) Change Management
2 12 (42.86%) Incident Management
3 11 (39.29%) Project Management
4 9 (32.14%) Configuration Management
4 9 (32.14%) Continuous Improvement
4 9 (32.14%) Service Management
5 7 (25.00%) Root Cause Analysis
6 4 (14.29%) CRM
6 4 (14.29%) Business Analysis
6 4 (14.29%) Service Delivery
6 4 (14.29%) Security Management
6 4 (14.29%) Performance Management
7 3 (10.71%) ITIL V3
7 3 (10.71%) Project Planning
8 2 (7.143%) System Testing
9 1 (3.571%) Change Data Capture
9 1 (3.571%) ITIL V2
9 1 (3.571%) Resource Management
9 1 (3.571%) Disaster Recovery
Programming Languages
1 12 (42.86%) SQL
2 9 (32.14%) Java
3 8 (28.57%) Shell Script
4 7 (25.00%) VB
4 7 (25.00%) C#
5 3 (10.71%) Perl
6 2 (7.143%) RPG
6 2 (7.143%) JavaScript
6 2 (7.143%) C
6 2 (7.143%) C++
6 2 (7.143%) COBOL
7 1 (3.571%) VB.NET
Qualifications
1 4 (14.29%) ITIL Certification
2 3 (10.71%) MCTS
2 3 (10.71%) Microsoft Certification
2 3 (10.71%) MCSE
2 3 (10.71%) MCSA
3 1 (3.571%) SC Cleared
3 1 (3.571%) Security Cleared
3 1 (3.571%) Degree
3 1 (3.571%) ISEB Practitioner
3 1 (3.571%) ISEB
Quality Assurance & Compliance
1 4 (14.29%) SLA
System Software
1 3 (10.71%) Microsoft App-V
2 2 (7.143%) Oracle RMAN
3 1 (3.571%) Veritas Cluster Server
3 1 (3.571%) Active Directory
Systems Management
1 4 (14.29%) SCCM
2 2 (7.143%) McAfee ePO
3 1 (3.571%) Data Guard
Vendors
1 11 (39.29%) Oracle
2 7 (25.00%) Microsoft
3 3 (10.71%) AppSense
3 3 (10.71%) IBM
4 2 (7.143%) McAfee
5 1 (3.571%) VMware
5 1 (3.571%) Remedy
5 1 (3.571%) BMC
5 1 (3.571%) Informatica
5 1 (3.571%) NetApp
5 1 (3.571%) Veritas
Glasgow, Lanarkshire
ITIL accreditation or extensive ITIL Experience... Technical experience support Microsoft related environments... Managing root cause analysis between technical teams... Production of statistics and reports to demonstrate performance of...
Net Talent
Posted: 14 June 2013
Glasgow, Scotland
Candidates must hold an appropriate ITIL accreditation - preferable Blue Badge for Incident/Problem Management but at the very least ITIL V3 Foundation as our client is a strong...
IT Human Resources
Salary: £26000 - £30000 per annum + shift allowance & benefits
Posted: 12 June 2013
Glasgow, Scotland
Excellent knowledge of Windows NT/Windows XP/Windows 7, Office suites, PC/laptop hardware, printers, scanners. Active Directory knowledge essential... Windows Server 2003/2008 experience. SC clearance desired...
Capita Resourcing
Salary: £20000 - £25000 per annum
Posted: 29 May 2013