The statistics below represent IT jobs advertised across the Glasgow region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
Scotland / Glasgow
Rank 84 106 93
Rank change year-on-year
+22 -13
Permanent jobs requiring a Service Desk Analyst 1 6 6
As % of all permanent IT jobs located in Glasgow 0.11% 0.44% 0.52%
As % of the Job Titles category 0.11% 0.45% 0.53%
Number of salaries quoted 1 6 4
Median salary £22,000 £24,000 £21,500
Median salary % change year-on-year
-8.33% +11.62%
UK excluding London median salary £22,500 £21,913 £21,750
% change year-on-year
+2.68% +0.74%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
872 1332 1126
As % of all permanent IT jobs located in Glasgow 96.89% 96.87% 97.07%
Number of salaries quoted 533 810 745
Median salary £42,500 £42,500 £42,500
90% offered a salary of more than £29,000 £30,000 £30,000
10% offered a salary of more than £58,000 £60,000 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Analyst
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Glasgow

Service Desk Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Glasgow region.

Service Desk Analyst Salary Trend in Glasgow

Service Desk Analyst Skill Set
Top 28 Related IT Skills in Glasgow

For the 6 months to 25 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region featuring Service Desk Analyst in the job title.

1 4 (100.00%) ITIL
2 3 (75.00%) Microsoft
2 3 (75.00%) Management Information System
3 2 (50.00%) Windows Server
3 2 (50.00%) MobileIron
3 2 (50.00%) iManage
3 2 (50.00%) Asset Management
3 2 (50.00%) Knowledge Management
3 2 (50.00%) Video Conferencing
3 2 (50.00%) Windows Server 2008
3 2 (50.00%) MS Office
3 2 (50.00%) Windows 7
3 2 (50.00%) Active Directory
3 2 (50.00%) Interwoven
3 2 (50.00%) Blackberry
3 2 (50.00%) Windows
3 2 (50.00%) CRM
3 2 (50.00%) ADSL
3 2 (50.00%) Service Management
3 2 (50.00%) VPN
4 1 (25.00%) SLA
4 1 (25.00%) Change Management
4 1 (25.00%) LAN
4 1 (25.00%) WAN
4 1 (25.00%) SC Cleared
4 1 (25.00%) Security Cleared
4 1 (25.00%) SaaS
4 1 (25.00%) Multi-Factor Authentication

Service Desk Analyst Skill Set
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (50.00%) MS Office
Cloud Services
1 1 (25.00%) SaaS
Communications & Networking
1 2 (50.00%) ADSL
1 2 (50.00%) VPN
2 1 (25.00%) LAN
2 1 (25.00%) WAN
Miscellaneous
1 3 (75.00%) Management Information System
2 2 (50.00%) Blackberry
2 2 (50.00%) Video Conferencing
Operating Systems
1 2 (50.00%) Windows
1 2 (50.00%) Windows 7
1 2 (50.00%) Windows Server
1 2 (50.00%) Windows Server 2008
Processes & Methodologies
1 4 (100.00%) ITIL
2 2 (50.00%) Asset Management
2 2 (50.00%) CRM
2 2 (50.00%) Knowledge Management
2 2 (50.00%) Service Management
3 1 (25.00%) Change Management
3 1 (25.00%) Multi-Factor Authentication
Qualifications
1 1 (25.00%) SC Cleared
1 1 (25.00%) Security Cleared
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 2 (50.00%) Active Directory
Vendors
1 3 (75.00%) Microsoft
2 2 (50.00%) iManage
2 2 (50.00%) Interwoven
2 2 (50.00%) MobileIron