The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 105 97 103
Rank change year-on-year
-8 +6
Permanent jobs requiring a Service Desk Analyst 7 4 1
As % of all permanent IT jobs located in Glasgow 0.51% 0.37% 0.084%
As % of the Job Titles category 0.53% 0.39% 0.086%
Number of salaries quoted 7 3 1
Average salary £26,000 £22,500 £20,500
Average salary % change year-on-year
+15.55% +9.75%
UK excluding London average salary £21,500 £21,750 £21,500
% change year-on-year
-1.14% +1.16%
Service Desk Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1324 1036 1158
As % of all permanent IT jobs located in Glasgow 96.85% 96.73% 97.39%
Number of salaries quoted 833 672 734
Average salary £42,000 £40,000 £42,500
Average salary % change year-on-year
+5.00% -5.88%
90% offered a salary of more than £30,000 £30,000 £31,500
10% offered a salary of more than £57,500 £55,620 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Glasgow

Service Desk Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Glasgow region.

Service Desk Analyst Salary Trend in Glasgow

Service Desk Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 5 February 2016, IT jobs across the Glasgow region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 11 (78.57%) MS Office
2 9 (64.29%) Windows
3 5 (35.71%) Active Directory
3 5 (35.71%) Law
3 5 (35.71%) ITIL
3 5 (35.71%) Windows 7
4 4 (28.57%) Legal
4 4 (28.57%) MS Excel
4 4 (28.57%) Windows XP
4 4 (28.57%) Microsoft
5 3 (21.43%) Identity Management
5 3 (21.43%) HP
5 3 (21.43%) Citrix
5 3 (21.43%) HND
5 3 (21.43%) Degree
6 2 (14.29%) ITIL Certification
6 2 (14.29%) MS Exchange
7 1 (7.14%) VPN
7 1 (7.14%) Motorola
7 1 (7.14%) Windows Server 2003
7 1 (7.14%) Blackberry
7 1 (7.14%) MOS
7 1 (7.14%) Document Management
7 1 (7.14%) MS PowerPoint
7 1 (7.14%) Computer Science
7 1 (7.14%) SC Cleared
7 1 (7.14%) Security Cleared
7 1 (7.14%) iPhone
7 1 (7.14%) Lync
7 1 (7.14%) Windows 8

Service Desk Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 5 February 2016, IT jobs across the Glasgow region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (14.29%) MS Exchange
2 1 (7.14%) Lync
Applications
1 11 (78.57%) MS Office
2 4 (28.57%) MS Excel
3 1 (7.14%) MS PowerPoint
Communications & Networking
1 1 (7.14%) VPN
General
1 5 (35.71%) Law
2 4 (28.57%) Legal
Miscellaneous
1 1 (7.14%) Blackberry
1 1 (7.14%) Computer Science
1 1 (7.14%) iPhone
1 1 (7.14%) User Experience
Operating Systems
1 9 (64.29%) Windows
2 5 (35.71%) Windows 7
3 4 (28.57%) Windows XP
4 1 (7.14%) Windows 10
4 1 (7.14%) Windows 8
4 1 (7.14%) Windows Server 2003
Processes & Methodologies
1 5 (35.71%) ITIL
2 3 (21.43%) Identity Management
3 1 (7.14%) Document Management
Qualifications
1 3 (21.43%) Degree
1 3 (21.43%) HND
2 2 (14.29%) ITIL Certification
3 1 (7.14%) MOS
3 1 (7.14%) SC Cleared
3 1 (7.14%) Security Cleared
System Software
1 5 (35.71%) Active Directory
Vendors
1 4 (28.57%) Microsoft
2 3 (21.43%) Citrix
2 3 (21.43%) HP
3 1 (7.14%) iManage
3 1 (7.14%) Motorola
Glasgow, Lanarkshire
FPSG Connect
Posted: 3 days ago