The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 95 96 -
Rank change year-on-year
+1 -
Permanent jobs requiring a Service Desk Analyst 5 12 0
As % of all permanent IT jobs located in Glasgow 0.42% 0.91% -
As % of the Job Titles category 0.46% 0.94% -
Number of salaries quoted 5 11 0
Average salary £23,000 £23,000 -
UK excluding London average salary £22,000 £21,000 £21,000
% change year-on-year
+4.76% -
Service Desk Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1089 1279 1097
As % of all permanent IT jobs located in Glasgow 91.74% 96.97% 94.41%
Number of salaries quoted 716 817 656
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £26,500 £27,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Glasgow

Service Desk Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Glasgow region.

Service Desk Analyst Salary Trend in Glasgow

Service Desk Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 26 May 2015, IT jobs across the Glasgow region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 10 (90.91%) Windows
1 10 (90.91%) Windows 7
2 9 (81.82%) MS Office
2 9 (81.82%) Microsoft
3 8 (72.73%) MS Excel
4 6 (54.55%) Windows XP
4 6 (54.55%) Active Directory
5 5 (45.45%) Windows Server 2003
5 5 (45.45%) MS PowerPoint
6 4 (36.36%) ITIL
7 3 (27.27%) SLA
8 2 (18.18%) Service Management
8 2 (18.18%) Statistical Analysis
8 2 (18.18%) Migration
8 2 (18.18%) Hyland
8 2 (18.18%) Cisco
8 2 (18.18%) MS Exchange
8 2 (18.18%) Systems Management Server (SMS)
8 2 (18.18%) Cisco Certification
8 2 (18.18%) Exchange Server 2007
9 1 (9.09%) VBA
9 1 (9.09%) Continuous Improvement
9 1 (9.09%) ITIL Foundation Certificate
9 1 (9.09%) A+ Certification
9 1 (9.09%) Novell
9 1 (9.09%) GroupWise
9 1 (9.09%) Sun
9 1 (9.09%) Linux
9 1 (9.09%) Altiris
9 1 (9.09%) MOS

Service Desk Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 26 May 2015, IT jobs across the Glasgow region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (18.18%) MS Exchange
1 2 (18.18%) Exchange Server 2007
2 1 (9.09%) GroupWise
2 1 (9.09%) WorkSite
Applications
1 9 (81.82%) MS Office
2 8 (72.73%) MS Excel
3 5 (45.45%) MS PowerPoint
General
1 1 (9.09%) Law
1 1 (9.09%) Legal
Miscellaneous
1 1 (9.09%) AS400
Operating Systems
1 10 (90.91%) Windows
1 10 (90.91%) Windows 7
2 6 (54.55%) Windows XP
3 5 (45.45%) Windows Server 2003
4 1 (9.09%) Linux
Processes & Methodologies
1 4 (36.36%) ITIL
2 2 (18.18%) Service Management
2 2 (18.18%) Migration
2 2 (18.18%) Statistical Analysis
3 1 (9.09%) Continuous Improvement
3 1 (9.09%) Content Management
3 1 (9.09%) ITSM
Programming Languages
1 1 (9.09%) VBA
Qualifications
1 2 (18.18%) Cisco Certification
2 1 (9.09%) A+ Certification
2 1 (9.09%) MOS
2 1 (9.09%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (27.27%) SLA
System Software
1 6 (54.55%) Active Directory
Systems Management
1 2 (18.18%) Systems Management Server (SMS)
Vendors
1 9 (81.82%) Microsoft
2 2 (18.18%) Hyland
2 2 (18.18%) Cisco
3 1 (9.09%) Altiris
3 1 (9.09%) Sun
3 1 (9.09%) Novell
Glasgow
Hays IT - Uk Posting account
Salary: £75.00 - £85.00 per annum
Posted: 19 days ago