The statistics below represent IT jobs advertised across the Glasgow region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 111 97 96
Rank change year-on-year
-14 -1
Permanent jobs requiring a Service Desk Analyst 4 5 13
As % of all permanent IT jobs located in Glasgow 0.31% 0.42% 0.99%
As % of the Job Titles category 0.32% 0.44% 1.01%
Number of salaries quoted 4 5 12
Median salary £23,250 £23,000 £24,000
Median salary % change year-on-year
+1.08% -4.16%
90% offered a salary of more than £23,000 £21,700 £19,400
10% offered a salary of more than £23,675 £23,600 £25,000
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1240 1133 1288
As % of all permanent IT jobs located in Glasgow 97.33% 95.45% 97.65%
Number of salaries quoted 728 743 822
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Glasgow

Service Desk Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Glasgow region.

Service Desk Analyst Salary Trend in Glasgow

Service Desk Analyst Skill Set
Top 29 Related IT Skills in Glasgow

For the 6 months to 27 May 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region featuring Service Desk Analyst in the job title.

1 7 (70.00%) MS Office
1 7 (70.00%) Microsoft
2 6 (60.00%) Windows
3 5 (50.00%) MS Excel
3 5 (50.00%) ITIL
4 4 (40.00%) Active Directory
4 4 (40.00%) Windows XP
4 4 (40.00%) Windows Server 2003
4 4 (40.00%) Law
5 3 (30.00%) Legal
5 3 (30.00%) Windows 7
6 2 (20.00%) Microsoft Certification
6 2 (20.00%) HND
6 2 (20.00%) iManage
6 2 (20.00%) Avaya
6 2 (20.00%) Windows Server 2008
6 2 (20.00%) MS PowerPoint
6 2 (20.00%) Windows Server
7 1 (10.00%) Incident Management
7 1 (10.00%) Degree
7 1 (10.00%) SC Cleared
7 1 (10.00%) Security Cleared
7 1 (10.00%) Content Management
7 1 (10.00%) Knowledge Management
7 1 (10.00%) Windows 8
7 1 (10.00%) CRM
7 1 (10.00%) ITIL Certification
7 1 (10.00%) Service Management
7 1 (10.00%) VPN

Service Desk Analyst Skill Set
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (70.00%) MS Office
2 5 (50.00%) MS Excel
3 2 (20.00%) MS PowerPoint
Communications & Networking
1 1 (10.00%) VPN
General
1 4 (40.00%) Law
2 3 (30.00%) Legal
Operating Systems
1 6 (60.00%) Windows
2 4 (40.00%) Windows Server 2003
2 4 (40.00%) Windows XP
3 3 (30.00%) Windows 7
4 2 (20.00%) Windows Server
4 2 (20.00%) Windows Server 2008
5 1 (10.00%) Windows 8
Processes & Methodologies
1 5 (50.00%) ITIL
2 1 (10.00%) Content Management
2 1 (10.00%) CRM
2 1 (10.00%) Incident Management
2 1 (10.00%) Knowledge Management
2 1 (10.00%) Service Management
Qualifications
1 2 (20.00%) HND
1 2 (20.00%) Microsoft Certification
2 1 (10.00%) Degree
2 1 (10.00%) ITIL Certification
2 1 (10.00%) SC Cleared
2 1 (10.00%) Security Cleared
System Software
1 4 (40.00%) Active Directory
Vendors
1 7 (70.00%) Microsoft
2 2 (20.00%) Avaya
2 2 (20.00%) iManage
Glasgow, Lanarkshire
Reed Technology
Salary: £16000 - £18000 per annum + on call allowance
Posted: 2 days ago
Glasgow
Hays Specialist Recruitment Ltd
Salary: £21000.00 - £25000.00 per annum
Posted: 18 days ago