The first table below looks at the demand for the Service Desk Engineer role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Glasgow region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Desk Engineer
Rank 87 64 82
Rank change year-on-year
-23 +18
Permanent jobs requiring a Service Desk Engineer 8 12 5
As % of all permanent IT jobs located in Glasgow 0.696% 1.429% 0.514%
As % of the Job Titles category 0.737% 1.523% 0.546%
Number of salaries quoted 8 11 5
Average salary £22,500 £22,500 £22,500
UK excluding London average salary £22,500 £24,000 £22,500
% change year-on-year
-6.25% +6.66%
All Job Titles
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1085 788 916
As % of all permanent IT jobs located in Glasgow 94.35% 93.81% 94.24%
Number of salaries quoted 632 584 722
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £27,500 £25,000 £28,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Desk Engineer
Scotland

Service Desk Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer across the Glasgow region as a proportion of the total demand within the Job Titles category.

Glasgow Service Desk Engineer Jobs Demand Trend

Service Desk Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the Glasgow region.

Glasgow Service Desk Engineer Salary Trend

Service Desk Engineer
Top 16 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Glasgow region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 15 (100.00%) ITIL
1 15 (100.00%) Avaya
1 15 (100.00%) IP Telephony
1 15 (100.00%) Incident Management
1 15 (100.00%) Degree
1 15 (100.00%) Workforce Management Optimization
1 15 (100.00%) Verint
2 8 (53.33%) C
2 8 (53.33%) Unified Communications
2 8 (53.33%) Avaya Certification
2 8 (53.33%) Intranet
2 8 (53.33%) Telecoms
2 8 (53.33%) VoIP
2 8 (53.33%) Cisco
2 8 (53.33%) Nortel
3 5 (33.33%) Mitel

Service Desk Engineer
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Glasgow region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 15 (100.00%) IP Telephony
2 8 (53.33%) Unified Communications
2 8 (53.33%) VoIP
2 8 (53.33%) Intranet
General
1 8 (53.33%) Telecoms
Processes & Methodologies
1 15 (100.00%) ITIL
1 15 (100.00%) Incident Management
1 15 (100.00%) Workforce Management Optimization
Programming Languages
1 8 (53.33%) C
Qualifications
1 15 (100.00%) Degree
2 8 (53.33%) Avaya Certification
Vendors
1 15 (100.00%) Avaya
1 15 (100.00%) Verint
2 8 (53.33%) Cisco
2 8 (53.33%) Nortel
3 5 (33.33%) Mitel