The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Gloucester region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Gloucester region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
First Line Support
Rank - 55 57
Permanent jobs requiring a 1st Line Support 0 1 1
As % of all permanent IT jobs located in Gloucester - 0.38% 0.26%
As % of the Job Titles category - 0.41% 0.27%
Number of salaries quoted 0 1 0
Average salary - £15,750 -
UK excluding London average salary £20,000 £19,750 £19,000
% change year-on-year
+1.26% +3.94%
Job Titles Category
Gloucester
Permanent IT job ads with a match in the
Job Titles category
172 242 365
As % of all permanent IT jobs located in Gloucester 97.18% 91.32% 93.35%
Number of salaries quoted 163 195 276
Average salary £35,500 £40,000 £39,750
Average salary % change year-on-year
-11.25% +0.62%
90% offered a salary of more than £30,000 £28,000 £30,000
10% offered a salary of more than £50,000 £52,500 £46,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
1st Line Support
Gloucestershire

1st Line Support
Jobs Demand Trend in Gloucester

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Gloucester region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Gloucester

1st Line Support
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Gloucester region.

1st Line Support Salary Trend in Gloucester

1st Line Support
Top 14 Related IT Skills in Gloucester

For the 6 months to 17 April 2014, IT jobs across the Gloucester region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 5 (100.00%) SQL
1 5 (100.00%) Windows
1 5 (100.00%) MS Excel
1 5 (100.00%) MS Exchange
1 5 (100.00%) LAN
1 5 (100.00%) Microsoft
1 5 (100.00%) Citrix
1 5 (100.00%) Firewall
1 5 (100.00%) VMware
1 5 (100.00%) VMware ESX
1 5 (100.00%) SCCM
1 5 (100.00%) VMware Infrastructure
1 5 (100.00%) Hyper-V
1 5 (100.00%) Windows 7

1st Line Support
Top Related IT Skills in Gloucester by Category

For the 6 months to 17 April 2014, IT jobs across the Gloucester region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (100.00%) MS Exchange
Applications
1 5 (100.00%) MS Excel
Communications & Networking
1 5 (100.00%) LAN
1 5 (100.00%) Firewall
Operating Systems
1 5 (100.00%) Windows
1 5 (100.00%) Windows 7
Programming Languages
1 5 (100.00%) SQL
System Software
1 5 (100.00%) VMware ESX
1 5 (100.00%) VMware Infrastructure
1 5 (100.00%) Hyper-V
Systems Management
1 5 (100.00%) SCCM
Vendors
1 5 (100.00%) Microsoft
1 5 (100.00%) Citrix
1 5 (100.00%) VMware
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