The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Gloucester region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank - 39 40
Permanent jobs requiring a Technical Support 0 1 10
As % of all permanent IT jobs located in Gloucester - 0.43% 3.72%
As % of the Job Titles category - 0.43% 3.77%
Number of salaries quoted 0 1 10
Average salary - £37,500 £42,000
Average salary % change year-on-year
- -10.71%
UK excluding London average salary £28,500 £30,000 £29,000
% change year-on-year
-5.00% +3.44%
Technical Support
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucester
Permanent IT job ads with a match in the
Job Titles category
169 230 265
As % of all permanent IT jobs located in Gloucester 98.83% 97.87% 98.51%
Number of salaries quoted 150 184 255
Average salary £40,000 £33,500 £40,000
Average salary % change year-on-year
+19.40% -16.25%
90% offered a salary of more than £27,035 £28,500 £28,000
10% offered a salary of more than £64,500 £55,000 £56,595
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Gloucester

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Gloucester region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Gloucester

Technical Support
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Gloucester region.

Technical Support Salary Trend in Gloucester

Technical Support
Top 24 Related IT Skills in Gloucester

For the 6 months to 20 October 2014, IT jobs across the Gloucester region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 1 (100.00%) Perl
1 1 (100.00%) UNIX
1 1 (100.00%) Windows
1 1 (100.00%) Linux
1 1 (100.00%) LDAP
1 1 (100.00%) MS Exchange
1 1 (100.00%) SMTP
1 1 (100.00%) HTTP
1 1 (100.00%) DNS
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Juniper
1 1 (100.00%) Internet
1 1 (100.00%) ISA Server
1 1 (100.00%) Shell Script
1 1 (100.00%) Firewall
1 1 (100.00%) Squid
1 1 (100.00%) Degree
1 1 (100.00%) Load Balancing
1 1 (100.00%) qmail
1 1 (100.00%) Postfix
1 1 (100.00%) Sendmail
1 1 (100.00%) SaaS
1 1 (100.00%) Bash Shell

Technical Support
Top Related IT Skills in Gloucester by Category

For the 6 months to 20 October 2014, IT jobs across the Gloucester region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (100.00%) MS Exchange
Cloud Services
1 1 (100.00%) SaaS
Communications & Networking
1 1 (100.00%) LDAP
1 1 (100.00%) SMTP
1 1 (100.00%) HTTP
1 1 (100.00%) DNS
1 1 (100.00%) Internet
1 1 (100.00%) Firewall
Operating Systems
1 1 (100.00%) UNIX
1 1 (100.00%) Windows
1 1 (100.00%) Linux
Processes & Methodologies
1 1 (100.00%) Load Balancing
Programming Languages
1 1 (100.00%) Perl
1 1 (100.00%) Shell Script
1 1 (100.00%) Bash Shell
Qualifications
1 1 (100.00%) Degree
System Software
1 1 (100.00%) ISA Server
1 1 (100.00%) Squid
1 1 (100.00%) qmail
1 1 (100.00%) Postfix
1 1 (100.00%) Sendmail
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Juniper