The statistics below represent IT jobs advertised across the Gloucestershire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
First Line Support
Rank 92 95 80
Rank change year-on-year
+3 -15
Permanent jobs requiring a 1st Line Support 6 7 14
As % of all permanent IT jobs located in Gloucestershire 0.62% 0.66% 1.44%
As % of the Job Titles category 0.63% 0.70% 1.49%
Number of salaries quoted 6 5 14
Median salary £18,500 £17,500 £20,000
Median salary % change year-on-year
+5.71% -12.50%
90% offered a salary of more than £17,500 £17,500 £18,000
10% offered a salary of more than £19,500 £19,900 £23,350
UK excluding London median salary £20,000 £20,000 £20,500
% change year-on-year
- -2.43%
1st Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
955 1007 940
As % of all permanent IT jobs located in Gloucestershire 98.25% 95.63% 96.51%
Number of salaries quoted 730 828 750
Median salary £42,500 £40,000 £37,500
Median salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £27,000 £25,000 £21,500
10% offered a salary of more than £60,000 £50,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Gloucestershire

The demand trend of job ads across the Gloucestershire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Gloucestershire

1st Line Support
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Gloucestershire region.

1st Line Support Salary Trend in Gloucestershire

1st Line Support
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Gloucestershire region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham -12 3 £18,000 -16.27%
Stroud - 2 £19,500 -
Gloucester +9 1 £19,000 -
1st Line Support
South West

1st Line Support Skill Set
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 26 June 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region featuring 1st Line Support in the job title.

1 4 (50.00%) Windows Server
1 4 (50.00%) Windows 7
1 4 (50.00%) Windows Server 2008
1 4 (50.00%) MS Office
1 4 (50.00%) Windows
2 3 (37.50%) IIS
2 3 (37.50%) HTML
2 3 (37.50%) LAN
2 3 (37.50%) WAN
2 3 (37.50%) DHCP
2 3 (37.50%) TCP/IP
2 3 (37.50%) DNS
2 3 (37.50%) Microsoft
2 3 (37.50%) Active Directory
2 3 (37.50%) Citrix
2 3 (37.50%) Internet
2 3 (37.50%) XenApp
2 3 (37.50%) Windows 8
2 3 (37.50%) Structured Cabling
3 2 (25.00%) JSON
3 2 (25.00%) SLA
3 2 (25.00%) E-Commerce
3 2 (25.00%) SQL
3 2 (25.00%) XML
4 1 (12.50%) MS Excel
4 1 (12.50%) SQL Server
4 1 (12.50%) SAP
4 1 (12.50%) Sage
4 1 (12.50%) Windows Server 2003
4 1 (12.50%) Business Intelligence

1st Line Support Skill Set
Top Related IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (37.50%) IIS
2 1 (12.50%) MS Exchange
Applications
1 4 (50.00%) MS Office
2 1 (12.50%) MS Excel
Business Applications
1 1 (12.50%) SAP Oil and Gas
Communications & Networking
1 3 (37.50%) DHCP
1 3 (37.50%) DNS
1 3 (37.50%) Internet
1 3 (37.50%) LAN
1 3 (37.50%) Structured Cabling
1 3 (37.50%) TCP/IP
1 3 (37.50%) WAN
Database & Business Intelligence
1 1 (12.50%) SQL Server
General
1 1 (12.50%) Electronics
1 1 (12.50%) Finance
1 1 (12.50%) Manufacturing
1 1 (12.50%) Marketing
1 1 (12.50%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (37.50%) HTML
2 2 (25.00%) JSON
2 2 (25.00%) XML
Miscellaneous
1 1 (12.50%) Computer Science
1 1 (12.50%) Handset
1 1 (12.50%) Smartphone
Operating Systems
1 4 (50.00%) Windows
1 4 (50.00%) Windows 7
1 4 (50.00%) Windows Server
1 4 (50.00%) Windows Server 2008
2 3 (37.50%) Windows 8
3 1 (12.50%) Windows Server 2003
3 1 (12.50%) Windows Server 2012
Processes & Methodologies
1 2 (25.00%) E-Commerce
2 1 (12.50%) Business Intelligence
2 1 (12.50%) Digital Marketing
2 1 (12.50%) Programme Management
Programming Languages
1 2 (25.00%) SQL
Quality Assurance & Compliance
1 2 (25.00%) SLA
System Software
1 3 (37.50%) Active Directory
1 3 (37.50%) XenApp
Vendors
1 3 (37.50%) Citrix
1 3 (37.50%) Microsoft
2 1 (12.50%) Sage
2 1 (12.50%) SAP