The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
First Line Support
Rank 101 83 90
Rank change year-on-year
-18 +7
Permanent jobs requiring a 1st Line Support 2 6 1
As % of all permanent IT jobs located in Gloucestershire 0.17% 0.64% 0.11%
As % of the Job Titles category 0.17% 0.68% 0.11%
Number of salaries quoted 2 6 1
Average salary £21,750 £23,250 £25,000
Average salary % change year-on-year
-6.45% -7.00%
UK excluding London average salary £19,500 £20,000 £19,000
% change year-on-year
-2.50% +5.26%
1st Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
1156 883 892
As % of all permanent IT jobs located in Gloucestershire 97.14% 94.74% 98.02%
Number of salaries quoted 978 764 776
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £24,500 £22,500
10% offered a salary of more than £52,500 £48,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Gloucestershire

1st Line Support
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Gloucestershire region.

1st Line Support Salary Trend in Gloucestershire

1st Line Support
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Gloucestershire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester +5 2 £21,750 -9.37% 1
1st Line Support
South West

1st Line Support
Top 21 Related IT Skills in Gloucestershire

For the 6 months to 19 December 2014, IT jobs across the Gloucestershire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 4 (100.00%) MS Office
2 2 (50.00%) MS Excel
2 2 (50.00%) ITIL
3 1 (25.00%) ERP
3 1 (25.00%) Change Control
3 1 (25.00%) SQL
3 1 (25.00%) DHCP
3 1 (25.00%) TCP/IP
3 1 (25.00%) DNS
3 1 (25.00%) MCP
3 1 (25.00%) MCSE
3 1 (25.00%) Microsoft Certification
3 1 (25.00%) MCITP
3 1 (25.00%) Degree
3 1 (25.00%) SLA
3 1 (25.00%) Active Directory
3 1 (25.00%) Finance
3 1 (25.00%) MS Visio
3 1 (25.00%) Microsoft
3 1 (25.00%) RDBMS
3 1 (25.00%) Relational Database

1st Line Support
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 19 December 2014, IT jobs across the Gloucestershire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 4 (100.00%) MS Office
2 2 (50.00%) MS Excel
3 1 (25.00%) MS Visio
Communications & Networking
1 1 (25.00%) DHCP
1 1 (25.00%) TCP/IP
1 1 (25.00%) DNS
Database & Business Intelligence
1 1 (25.00%) RDBMS
1 1 (25.00%) Relational Database
General
1 1 (25.00%) Finance
Processes & Methodologies
1 2 (50.00%) ITIL
2 1 (25.00%) ERP
2 1 (25.00%) Change Control
Programming Languages
1 1 (25.00%) SQL
Qualifications
1 1 (25.00%) MCP
1 1 (25.00%) MCSE
1 1 (25.00%) Microsoft Certification
1 1 (25.00%) MCITP
1 1 (25.00%) Degree
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 1 (25.00%) Active Directory
Vendors
1 1 (25.00%) Microsoft
Gloucester, Gloucestershire
G2 Recruitment Solutions Ltd.
Salary: £18k - 240k per year
Posted: 4 days ago