The statistics below represent IT jobs advertised across the Gloucestershire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Second Line Support
South West / Gloucestershire
Rank 95 92 76
Rank change year-on-year
-3 -16
Permanent jobs requiring a 2nd Line Support 11 3 23
As % of all permanent IT jobs located in Gloucestershire 1.22% 0.32% 2.33%
As % of the Job Titles category 1.26% 0.33% 2.39%
Number of salaries quoted 11 3 21
Median salary £37,000 £28,000 £23,000
Median salary % change year-on-year
+32.14% +21.73%
UK excluding London median salary £25,000 £25,500 £25,000
% change year-on-year
-1.96% +2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
872 912 961
As % of all permanent IT jobs located in Gloucestershire 97.00% 96.10% 97.46%
Number of salaries quoted 720 616 791
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £30,000 £26,100 £25,500
10% offered a salary of more than £60,000 £55,000 £65,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support
Jobs Demand Trend in Gloucestershire

The demand trend of job ads across the Gloucestershire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Gloucestershire

2nd Line Support
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Gloucestershire region.

2nd Line Support Salary Trend in Gloucestershire

2nd Line Support
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Gloucestershire region over the 3 months to 24 February 2017.

2nd Line Support Salary Histogram in Gloucestershire

2nd Line Support
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Gloucestershire region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester +2 10 £37,000 -1.33%
Cirencester - 1 £24,000 -
2nd Line Support
South West

2nd Line Support Skill Set
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 24 February 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region featuring 2nd Line Support in the job title.

1 30 (93.75%) Microsoft
2 29 (90.63%) Windows
3 25 (78.13%) MS Office
4 22 (68.75%) MS Excel
5 18 (56.25%) Windows 7
6 11 (34.38%) Active Directory
7 10 (31.25%) Windows Server
8 9 (28.13%) Security Cleared
9 8 (25.00%) Problem Management
9 8 (25.00%) SCCM
9 8 (25.00%) DV Cleared
9 8 (25.00%) Virtual Desktop
9 8 (25.00%) ITIL V3
9 8 (25.00%) Infrastructure Management
9 8 (25.00%) SLA
9 8 (25.00%) Service Management
9 8 (25.00%) Service Delivery
9 8 (25.00%) ITIL
10 4 (12.50%) SQL
11 3 (9.38%) DevOps
12 2 (6.25%) Wireless
12 2 (6.25%) Windows Server 2003
12 2 (6.25%) Firewall
12 2 (6.25%) Citrix
12 2 (6.25%) MS Exchange
12 2 (6.25%) Hyper-V
12 2 (6.25%) VMware
13 1 (3.13%) VMware ESXi
13 1 (3.13%) Apple iOS
13 1 (3.13%) SC Cleared

2nd Line Support Skill Set
Top Related IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.25%) MS Exchange
2 1 (3.13%) Exchange Server 2003
Applications
1 25 (78.13%) MS Office
2 22 (68.75%) MS Excel
Cloud Services
1 1 (3.13%) Office 365
Communications & Networking
1 2 (6.25%) Firewall
1 2 (6.25%) Wireless
2 1 (3.13%) ADSL
2 1 (3.13%) LAN
2 1 (3.13%) VoIP
2 1 (3.13%) WAN
2 1 (3.13%) Wi-Fi
2 1 (3.13%) WLAN
Database & Business Intelligence
1 1 (3.13%) SQL Server
General
1 1 (3.13%) Advertising
Miscellaneous
1 1 (3.13%) EPoS
Operating Systems
1 29 (90.63%) Windows
2 18 (56.25%) Windows 7
3 10 (31.25%) Windows Server
4 2 (6.25%) Windows Server 2003
5 1 (3.13%) Android
5 1 (3.13%) Apple iOS
5 1 (3.13%) Linux
5 1 (3.13%) Windows 10
5 1 (3.13%) Windows Server 2008
5 1 (3.13%) Windows Server 2012
5 1 (3.13%) Windows XP
Processes & Methodologies
1 8 (25.00%) Infrastructure Management
1 8 (25.00%) ITIL
1 8 (25.00%) ITIL V3
1 8 (25.00%) Problem Management
1 8 (25.00%) Service Delivery
1 8 (25.00%) Service Management
2 3 (9.38%) DevOps
Programming Languages
1 4 (12.50%) SQL
Qualifications
1 9 (28.13%) Security Cleared
2 8 (25.00%) DV Cleared
3 1 (3.13%) MCSE
3 1 (3.13%) Microsoft Certification
3 1 (3.13%) SC Cleared
3 1 (3.13%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (25.00%) SLA
System Software
1 11 (34.38%) Active Directory
2 8 (25.00%) Virtual Desktop
3 2 (6.25%) Hyper-V
4 1 (3.13%) VMware ESXi
4 1 (3.13%) VMware Infrastructure
Systems Management
1 8 (25.00%) SCCM
Vendors
1 30 (93.75%) Microsoft
2 2 (6.25%) Citrix
2 2 (6.25%) VMware
Tetbury, Gloucestershire
Experis Ltd
Posted: Yesterday