The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Gloucestershire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 85 97 90
Rank change year-on-year
+12 -7
Permanent jobs requiring a 2nd Line Support 3 2 8
As % of all permanent IT jobs located in Gloucestershire 0.32% 0.20% 0.70%
As % of the Job Titles category 0.34% 0.21% 0.73%
Number of salaries quoted 3 2 8
Average salary £21,750 £19,250 £23,500
Average salary % change year-on-year
+12.98% -18.08%
90% offered a salary of more than £21,000 £18,250 £18,000
10% offered a salary of more than £22,850 £20,250 £25,900
UK excluding London average salary £24,000 £25,000 £24,000
% change year-on-year
-4.00% +4.16%
Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
870 935 1098
As % of all permanent IT jobs located in Gloucestershire 93.25% 95.51% 95.56%
Number of salaries quoted 774 818 925
Average salary £37,500 £35,000 £38,500
Average salary % change year-on-year
+7.14% -9.09%
90% offered a salary of more than £23,500 £27,000 £26,000
10% offered a salary of more than £50,500 £50,000 £46,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support
South West

2nd Line Support
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Gloucestershire

2nd Line Support
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Gloucestershire region.

2nd Line Support Salary Trend in Gloucestershire

2nd Line Support
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Gloucestershire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Cheltenham - 2 £22,000 - 1
Gloucester - 1 £21,000 -
2nd Line Support
South West

2nd Line Support
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 18 April 2014, IT jobs across the Gloucestershire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 19 (100.00%) Windows
2 13 (68.42%) Active Directory
3 12 (63.16%) Microsoft
4 11 (57.89%) Windows 7
5 10 (52.63%) MS Exchange
6 8 (42.11%) MS Excel
6 8 (42.11%) SQL
7 7 (36.84%) Firewall
8 6 (31.58%) Windows Server 2008
8 6 (31.58%) SQL Server
8 6 (31.58%) SharePoint
9 5 (26.32%) LAN
9 5 (26.32%) Citrix
9 5 (26.32%) TCP/IP
9 5 (26.32%) VMware Infrastructure
9 5 (26.32%) Workflow
9 5 (26.32%) VMware
10 4 (21.05%) VMware ESX
10 4 (21.05%) Windows Server 2003
10 4 (21.05%) SCCM
10 4 (21.05%) Hyper-V
11 3 (15.79%) DNS
12 2 (10.53%) Microsoft Certification
12 2 (10.53%) SLA
12 2 (10.53%) VPN
12 2 (10.53%) DHCP
12 2 (10.53%) Windows XP
12 2 (10.53%) MCSE
12 2 (10.53%) ASP.NET
12 2 (10.53%) MCP

2nd Line Support
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 18 April 2014, IT jobs across the Gloucestershire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (52.63%) MS Exchange
2 6 (31.58%) SharePoint
3 2 (10.53%) Exchange Server 2003
4 1 (5.26%) Exchange Server 2010
4 1 (5.26%) IIS
Applications
1 8 (42.11%) MS Excel
2 1 (5.26%) MS Office
Communications & Networking
1 7 (36.84%) Firewall
2 5 (26.32%) LAN
2 5 (26.32%) TCP/IP
3 3 (15.79%) DNS
4 2 (10.53%) VPN
4 2 (10.53%) DHCP
4 2 (10.53%) Internet
5 1 (5.26%) VoIP
5 1 (5.26%) WAN
5 1 (5.26%) SAN
Database & Business Intelligence
1 6 (31.58%) SQL Server
General
1 1 (5.26%) Marketing
Libraries, Frameworks & Software Standards
1 2 (10.53%) ASP.NET
1 2 (10.53%) .NET
Operating Systems
1 19 (100.00%) Windows
2 11 (57.89%) Windows 7
3 6 (31.58%) Windows Server 2008
4 4 (21.05%) Windows Server 2003
5 2 (10.53%) Windows XP
5 2 (10.53%) Windows 8
6 1 (5.26%) Mac OS X
Processes & Methodologies
1 5 (26.32%) Workflow
2 2 (10.53%) Root Cause Analysis
3 1 (5.26%) Incident Management
3 1 (5.26%) Change Management
Programming Languages
1 8 (42.11%) SQL
2 2 (10.53%) VB
2 2 (10.53%) VB6
3 1 (5.26%) VBScript
Qualifications
1 2 (10.53%) Microsoft Certification
1 2 (10.53%) MCSE
1 2 (10.53%) MCP
1 2 (10.53%) Degree
2 1 (5.26%) MCTS
2 1 (5.26%) MCSA
2 1 (5.26%) Cisco Certification
Quality Assurance & Compliance
1 2 (10.53%) SLA
System Software
1 13 (68.42%) Active Directory
2 5 (26.32%) VMware Infrastructure
3 4 (21.05%) VMware ESX
3 4 (21.05%) Hyper-V
Systems Management
1 4 (21.05%) SCCM
Vendors
1 12 (63.16%) Microsoft
2 5 (26.32%) Citrix
2 5 (26.32%) VMware
3 1 (5.26%) Cisco
3 1 (5.26%) Apple
Cheltenham, Gloucestershire
Evolution Recruitment Solutions
Salary: 20,000 - 28,000
Posted: 4 days ago