The statistics below represent IT jobs advertised across the Gloucestershire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Second Line Support
Rank 100 100 71
Rank change year-on-year
0 -29
Permanent jobs requiring a 2nd Line Support 13 4 14
As % of all permanent IT jobs located in Gloucestershire 1.12% 0.38% 1.69%
As % of the Job Titles category 1.16% 0.40% 1.74%
Number of salaries quoted 12 3 11
Median salary £24,000 £22,500 £24,000
Median salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £20,500 £22,500 £22,000
10% offered a salary of more than £27,500 £23,700 £27,500
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
1120 1008 806
As % of all permanent IT jobs located in Gloucestershire 96.64% 96.74% 97.34%
Number of salaries quoted 906 823 692
Median salary £42,500 £40,000 £35,000
Median salary % change year-on-year
+6.25% +14.28%
90% offered a salary of more than £24,000 £24,000 £23,000
10% offered a salary of more than £57,500 £47,500 £57,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support
Jobs Demand Trend in Gloucestershire

The demand trend of job ads across the Gloucestershire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Gloucestershire

2nd Line Support
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Gloucestershire region.

2nd Line Support Salary Trend in Gloucestershire

2nd Line Support
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Gloucestershire region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester -2 5 £20,500 -8.88%
Cheltenham - 5 £24,500 - 1
2nd Line Support
South West

2nd Line Support Skill Set
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 27 September 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region featuring 2nd Line Support in the job title.

1 13 (76.47%) Microsoft
2 12 (70.59%) MS Excel
3 10 (58.82%) Windows
4 9 (52.94%) Windows 7
5 6 (35.29%) MS Office
6 5 (29.41%) Active Directory
7 4 (23.53%) SQL
8 3 (17.65%) Office 365
8 3 (17.65%) DevOps
8 3 (17.65%) Analytical Skills
8 3 (17.65%) Incident Management
9 2 (11.76%) Windows 8
9 2 (11.76%) Network Management
9 2 (11.76%) Hyper-V
9 2 (11.76%) Ethernet
9 2 (11.76%) TCP/IP
9 2 (11.76%) Windows Server
9 2 (11.76%) Windows 10
10 1 (5.88%) Remote Desktop
10 1 (5.88%) DBS Check
10 1 (5.88%) Virtual Environments
10 1 (5.88%) Virtual Machines
10 1 (5.88%) DNS
10 1 (5.88%) SLA
10 1 (5.88%) Cisco
10 1 (5.88%) Service Management
10 1 (5.88%) Service Delivery
10 1 (5.88%) Firewall
10 1 (5.88%) Wireless
10 1 (5.88%) VMware

2nd Line Support Skill Set
Top Related IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) Exchange Server 2003
1 1 (5.88%) MS Exchange
Applications
1 12 (70.59%) MS Excel
2 6 (35.29%) MS Office
Cloud Services
1 3 (17.65%) Office 365
2 1 (5.88%) Google Apps
Communications & Networking
1 2 (11.76%) Ethernet
1 2 (11.76%) TCP/IP
2 1 (5.88%) Cisco IOS
2 1 (5.88%) DHCP
2 1 (5.88%) DNS
2 1 (5.88%) Firewall
2 1 (5.88%) LAN
2 1 (5.88%) Remote Desktop
2 1 (5.88%) VLAN
2 1 (5.88%) VoIP
2 1 (5.88%) Wireless
Database & Business Intelligence
1 1 (5.88%) SQL Server
Miscellaneous
1 3 (17.65%) Analytical Skills
2 1 (5.88%) BYOD
2 1 (5.88%) CCTV
2 1 (5.88%) EPoS
2 1 (5.88%) User Experience
Operating Systems
1 10 (58.82%) Windows
2 9 (52.94%) Windows 7
3 2 (11.76%) Windows 10
3 2 (11.76%) Windows 8
3 2 (11.76%) Windows Server
4 1 (5.88%) Linux
4 1 (5.88%) Mac OS X
4 1 (5.88%) Windows Server 2008
4 1 (5.88%) Windows Server 2012
Processes & Methodologies
1 3 (17.65%) DevOps
1 3 (17.65%) Incident Management
2 2 (11.76%) Network Management
3 1 (5.88%) Configuration Management
3 1 (5.88%) Information Security
3 1 (5.88%) Problem Management
3 1 (5.88%) Service Delivery
3 1 (5.88%) Service Management
3 1 (5.88%) Virtual Environments
Programming Languages
1 4 (23.53%) SQL
Qualifications
1 1 (5.88%) DBS Check
1 1 (5.88%) Microsoft Certification
1 1 (5.88%) SC Cleared
1 1 (5.88%) Security Cleared
Quality Assurance & Compliance
1 1 (5.88%) SLA
System Software
1 5 (29.41%) Active Directory
2 2 (11.76%) Hyper-V
3 1 (5.88%) Virtual Machines
3 1 (5.88%) XenApp
3 1 (5.88%) XenDesktop
Vendors
1 13 (76.47%) Microsoft
2 1 (5.88%) Apple
2 1 (5.88%) Cisco
2 1 (5.88%) Citrix
2 1 (5.88%) Google
2 1 (5.88%) VMware
Cheltenham, Gloucestershire
Randstad Technologies
Salary: £27000.00 - £32000.00 per annum + pension etc
Posted: 5 days ago