The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 93 86 78
Rank change year-on-year
-7 -8
Permanent jobs requiring a 2nd Line Support 3 15 14
As % of all permanent IT jobs located in Gloucestershire 0.33% 1.49% 1.53%
As % of the Job Titles category 0.34% 1.53% 1.59%
Number of salaries quoted 3 12 14
Average salary £28,000 £24,692 £25,500
Average salary % change year-on-year
+13.39% -3.16%
90% offered a salary of more than £20,000 £21,150 £22,150
10% offered a salary of more than £35,600 £32,050 £27,000
UK excluding London average salary £25,500 £25,000 £24,125
% change year-on-year
+2.00% +3.62%
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
882 979 882
As % of all permanent IT jobs located in Gloucestershire 95.77% 97.22% 96.08%
Number of salaries quoted 614 812 775
Average salary £42,500 £40,000 £35,000
Average salary % change year-on-year
+6.25% +14.28%
90% offered a salary of more than £25,500 £25,500 £24,500
10% offered a salary of more than £62,500 £47,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Gloucestershire

2nd Line Support
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Gloucestershire region.

2nd Line Support Salary Trend in Gloucestershire

2nd Line Support
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Gloucestershire region over the 3 months to 10 February 2016.

2nd Line Support Salary Histogram in Gloucestershire

2nd Line Support
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Gloucestershire region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham -1 1 £18,000 -20.00% 1
Gloucester -5 1 £37,500 +33.92%
Tewkesbury - 1 £28,000 - 1
2nd Line Support
South West

2nd Line Support
Top 24 Related IT Skills in Gloucestershire

For the 6 months to 10 February 2016, IT jobs across the Gloucestershire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 4 (80.00%) Windows
2 3 (60.00%) TCP/IP
2 3 (60.00%) Active Directory
2 3 (60.00%) Windows 8
3 2 (40.00%) Windows 7
3 2 (40.00%) Windows Server
4 1 (20.00%) Firewall
4 1 (20.00%) Windows Server 2008
4 1 (20.00%) Windows Server 2003
4 1 (20.00%) Symantec
4 1 (20.00%) DNS
4 1 (20.00%) Cisco
4 1 (20.00%) Microsoft
4 1 (20.00%) Linux
4 1 (20.00%) Windows XP
4 1 (20.00%) DHCP
4 1 (20.00%) Open Source
4 1 (20.00%) Hyper-V
4 1 (20.00%) Java
4 1 (20.00%) .NET
4 1 (20.00%) Unix
4 1 (20.00%) Windows Server 2012
4 1 (20.00%) Coaching
4 1 (20.00%) Driving Licence

2nd Line Support
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 10 February 2016, IT jobs across the Gloucestershire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 3 (60.00%) TCP/IP
2 1 (20.00%) DHCP
2 1 (20.00%) DNS
2 1 (20.00%) Firewall
Libraries, Frameworks & Software Standards
1 1 (20.00%) .NET
Miscellaneous
1 1 (20.00%) Driving Licence
Operating Systems
1 4 (80.00%) Windows
2 3 (60.00%) Windows 8
3 2 (40.00%) Windows 7
3 2 (40.00%) Windows Server
4 1 (20.00%) Linux
4 1 (20.00%) Unix
4 1 (20.00%) Windows Server 2003
4 1 (20.00%) Windows Server 2008
4 1 (20.00%) Windows Server 2012
4 1 (20.00%) Windows XP
Processes & Methodologies
1 1 (20.00%) Coaching
1 1 (20.00%) Open Source
Programming Languages
1 1 (20.00%) Java
System Software
1 3 (60.00%) Active Directory
2 1 (20.00%) Hyper-V
Vendors
1 1 (20.00%) Cisco
1 1 (20.00%) Microsoft
1 1 (20.00%) Symantec
Gloucestershire
Greywood Associates Limited
Salary: £27000 - £32000 per annum + Benefits
Posted: 5 days ago
Tewkesbury, Gloucestershire
Connectus
Salary: £26000 - £30000 per annum + benefits
Posted: 6 days ago