The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 83 71 86
Rank change year-on-year
-12 +15
Permanent jobs requiring a Help Desk Support 1 10 11
As % of all permanent IT jobs located in Gloucestershire 0.12% 1.22% 0.92%
As % of the Job Titles category 0.12% 1.26% 0.94%
Number of salaries quoted 1 10 11
Average salary £18,000 £16,500 £15,500
Average salary % change year-on-year
+9.09% +6.45%
UK excluding London average salary £23,000 £20,500 £20,750
% change year-on-year
+12.19% -1.20%
Help Desk Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
816 792 1169
As % of all permanent IT jobs located in Gloucestershire 95.33% 96.35% 97.74%
Number of salaries quoted 682 712 1062
Average salary £37,000 £35,000 £37,500
Average salary % change year-on-year
+5.71% -6.66%
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £47,500 £50,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Help Desk Support
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Gloucestershire

Help Desk Support
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Gloucestershire region.

Help Desk Support Salary Trend in Gloucestershire

Help Desk Support
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Gloucestershire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tewkesbury +6 1 £18,000 -20.00%
Help Desk Support
South West

Help Desk Support
Top 19 Related IT Skills in Gloucestershire

For the 6 months to 22 August 2014, IT jobs across the Gloucestershire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 7 (100.00%) MS Office
2 6 (85.71%) Windows
3 3 (42.86%) DHCP
3 3 (42.86%) TCP/IP
3 3 (42.86%) DNS
3 3 (42.86%) Microsoft
3 3 (42.86%) MS Excel
4 2 (28.57%) Windows XP
4 2 (28.57%) LAN
4 2 (28.57%) WAN
4 2 (28.57%) HTML
4 2 (28.57%) IIS
4 2 (28.57%) Structured Cabling
5 1 (14.29%) Windows 7
5 1 (14.29%) Windows 8
5 1 (14.29%) Marketing
5 1 (14.29%) Degree
5 1 (14.29%) Active Directory
5 1 (14.29%) Internet

Help Desk Support
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 22 August 2014, IT jobs across the Gloucestershire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) IIS
Applications
1 7 (100.00%) MS Office
2 3 (42.86%) MS Excel
Communications & Networking
1 3 (42.86%) DHCP
1 3 (42.86%) TCP/IP
1 3 (42.86%) DNS
2 2 (28.57%) LAN
2 2 (28.57%) WAN
2 2 (28.57%) Structured Cabling
3 1 (14.29%) Internet
General
1 1 (14.29%) Marketing
Libraries, Frameworks & Software Standards
1 2 (28.57%) HTML
Operating Systems
1 6 (85.71%) Windows
2 2 (28.57%) Windows XP
3 1 (14.29%) Windows 7
3 1 (14.29%) Windows 8
Qualifications
1 1 (14.29%) Degree
System Software
1 1 (14.29%) Active Directory
Vendors
1 3 (42.86%) Microsoft