The table below looks at the statistics for the Help Desk Technician role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Technician in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Help Desk Technician
Rank 85 76 96
Rank change year-on-year
-9 +20
Permanent jobs requiring a Help Desk Technician 1 2 8
As % of all permanent IT jobs located in Gloucestershire 0.12% 0.27% 0.69%
As % of the Job Titles category 0.12% 0.28% 0.71%
Number of salaries quoted 1 2 8
Average salary £22,500 £22,000 £15,500
Average salary % change year-on-year
+2.27% +41.93%
UK excluding London average salary £20,500 £22,000 £17,000
% change year-on-year
-6.81% +29.41%
Help Desk Technician
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
830 710 1134
As % of all permanent IT jobs located in Gloucestershire 95.95% 95.82% 97.76%
Number of salaries quoted 719 635 1010
Average salary £37,000 £37,500 £35,000
Average salary % change year-on-year
-1.33% +7.14%
90% offered a salary of more than £23,000 £27,000 £21,500
10% offered a salary of more than £47,500 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Technician
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Technician in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

Help Desk Technician Jobs Demand Trend in Gloucestershire

Help Desk Technician
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Technician across the Gloucestershire region.

Help Desk Technician Salary Trend in Gloucestershire

Help Desk Technician
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Technician within the Gloucestershire region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham - 1 £22,500 -
Help Desk Technician
South West

Help Desk Technician
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 1 October 2014, IT jobs across the Gloucestershire region that cited Help Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Technician in their job title.

1 6 (100.00%) Windows
1 6 (100.00%) MS Office
1 6 (100.00%) Cisco
1 6 (100.00%) Microsoft
1 6 (100.00%) Windows 7
2 5 (83.33%) Microsoft Certification
2 5 (83.33%) Windows Server 2008
2 5 (83.33%) HP
2 5 (83.33%) ITIL
2 5 (83.33%) MS Exchange
2 5 (83.33%) Office 365
2 5 (83.33%) Windows 8
2 5 (83.33%) Windows Server 2012
3 4 (66.67%) MS Excel
4 3 (50.00%) Windows XP
5 2 (33.33%) CRM
5 2 (33.33%) SharePoint
5 2 (33.33%) SLA
5 2 (33.33%) Sage
5 2 (33.33%) Symantec
5 2 (33.33%) SharePoint 2010
5 2 (33.33%) Exchange Server 2010
5 2 (33.33%) Sage 200
5 2 (33.33%) Service Delivery
5 2 (33.33%) Dynamics CRM
5 2 (33.33%) Exchange Server 2007
6 1 (16.67%) SCCM
6 1 (16.67%) Video Conferencing
6 1 (16.67%) VMware Infrastructure
6 1 (16.67%) Kaspersky

Help Desk Technician
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 1 October 2014, IT jobs across the Gloucestershire region that cited Help Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (83.33%) MS Exchange
2 2 (33.33%) SharePoint
2 2 (33.33%) SharePoint 2010
2 2 (33.33%) Exchange Server 2010
2 2 (33.33%) Exchange Server 2007
Applications
1 6 (100.00%) MS Office
2 4 (66.67%) MS Excel
Business Applications
1 2 (33.33%) Sage 200
1 2 (33.33%) Dynamics CRM
Cloud Services
1 5 (83.33%) Office 365
Miscellaneous
1 1 (16.67%) Video Conferencing
1 1 (16.67%) Blackberry
Operating Systems
1 6 (100.00%) Windows
1 6 (100.00%) Windows 7
2 5 (83.33%) Windows Server 2008
2 5 (83.33%) Windows 8
2 5 (83.33%) Windows Server 2012
3 3 (50.00%) Windows XP
Processes & Methodologies
1 5 (83.33%) ITIL
2 2 (33.33%) CRM
2 2 (33.33%) Service Delivery
Qualifications
1 5 (83.33%) Microsoft Certification
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 1 (16.67%) VMware Infrastructure
1 1 (16.67%) Active Directory
Systems Management
1 1 (16.67%) SCCM
Vendors
1 6 (100.00%) Cisco
1 6 (100.00%) Microsoft
2 5 (83.33%) HP
3 2 (33.33%) Sage
3 2 (33.33%) Symantec
4 1 (16.67%) Kaspersky
4 1 (16.67%) TOWER Software
4 1 (16.67%) VMware
4 1 (16.67%) Apple
4 1 (16.67%) Citrix