The table below looks at the statistics for Service Management skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 75 85 80
Rank change year-on-year
+10 -5
Permanent jobs citing Service Management 32 9 22
As % of all permanent IT jobs located in Gloucestershire 2.82% 0.98% 2.24%
As % of the Processes & Methodologies category 3.42% 1.29% 2.90%
Number of salaries quoted 13 8 18
Average salary £47,500 £48,000 £45,000
Average salary % change year-on-year
-1.04% +6.66%
90% offered a salary of more than £32,900 £38,650 £30,000
10% offered a salary of more than £63,000 £49,650 £71,500
UK excluding London average salary £45,000 £47,500 £45,000
% change year-on-year
-5.26% +5.55%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
935 700 758
As % of all permanent IT jobs located in Gloucestershire 82.45% 76.50% 77.03%
Number of salaries quoted 728 615 655
Average salary £44,500 £40,000 £37,500
Average salary % change year-on-year
+11.25% +6.66%
90% offered a salary of more than £29,000 £30,000 £28,000
10% offered a salary of more than £65,000 £50,000 £55,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gloucestershire

Service Management
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Gloucestershire region.

Service Management Salary Trend in Gloucestershire

Service Management
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Service Management across the Gloucestershire region over the 3 months to 24 April 2015.

Service Management Salary Histogram in Gloucestershire

Service Management
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham - 7 £34,500 - 1
Gloucester -17 2 £38,000 -17.39%
Service Management
South West

Service Management
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 24 April 2015, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 41 (85.42%) ITIL
2 24 (50.00%) Security Cleared
3 21 (43.75%) Time Management
3 21 (43.75%) DV Cleared
3 21 (43.75%) Windows
4 20 (41.67%) C
4 20 (41.67%) Project Management
4 20 (41.67%) Information Security
5 19 (39.58%) VMware
5 19 (39.58%) Management Information System
5 19 (39.58%) Agile Software Development
6 18 (37.50%) Scrum
6 18 (37.50%) Military
6 18 (37.50%) DevOps
7 17 (35.42%) Linux
8 16 (33.33%) Microsoft
9 15 (31.25%) Cisco
10 13 (27.08%) Configuration Management
10 13 (27.08%) VMware Infrastructure
11 11 (22.92%) vSphere
11 11 (22.92%) MS Office
12 10 (20.83%) Citrix
12 10 (20.83%) Finance
13 9 (18.75%) Validation
13 9 (18.75%) TOGAF
13 9 (18.75%) Document Management
13 9 (18.75%) Requirements Management
13 9 (18.75%) Rational DOORS
13 9 (18.75%) MODAF
13 9 (18.75%) Computer Science

Service Management
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 24 April 2015, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.42%) MS Exchange
2 4 (8.33%) Lync
3 3 (6.25%) Exchange Server 2010
4 2 (4.17%) OpenStack
4 2 (4.17%) SharePoint
5 1 (2.08%) SharePoint 2010
5 1 (2.08%) IIS
5 1 (2.08%) Apache
Applications
1 11 (22.92%) MS Office
2 9 (18.75%) MS Excel
3 2 (4.17%) MS Visio
4 1 (2.08%) Spreadsheet
Business Applications
1 5 (10.42%) Dynamics AX
Cloud Services
1 1 (2.08%) Cloud Computing
1 1 (2.08%) SaaS
1 1 (2.08%) Office 365
Communications & Networking
1 7 (14.58%) LAN
2 5 (10.42%) DHCP
2 5 (10.42%) TCP/IP
2 5 (10.42%) DNS
3 2 (4.17%) MPLS
3 2 (4.17%) BGP
3 2 (4.17%) EIGRP
3 2 (4.17%) Firewall
3 2 (4.17%) Cisco ASA
4 1 (2.08%) SNMP
4 1 (2.08%) SMTP
4 1 (2.08%) SAN
4 1 (2.08%) Broadband
Database & Business Intelligence
1 2 (4.17%) SQL Server
Development Applications
1 9 (18.75%) Rational DOORS
General
1 18 (37.50%) Military
2 10 (20.83%) Finance
3 3 (6.25%) Telecoms
4 1 (2.08%) Manufacturing
4 1 (2.08%) Retail
Job Titles
1 11 (22.92%) Analyst
2 9 (18.75%) Systems Engineer
2 9 (18.75%) Platform Engineer
3 8 (16.67%) Service Manager
4 7 (14.58%) Support Analyst
5 4 (8.33%) Infrastructure Analyst
5 4 (8.33%) Infrastructure Support Analyst
6 3 (6.25%) Delivery Manager
6 3 (6.25%) 2nd Line Support
6 3 (6.25%) Services Delivery Manager
7 2 (4.17%) Service Desk Analyst
7 2 (4.17%) Administrator
7 2 (4.17%) Senior Analyst
7 2 (4.17%) Network Analyst
7 2 (4.17%) 3rd Line Support
7 2 (4.17%) Service Analyst
7 2 (4.17%) Senior Network Analyst
7 2 (4.17%) Software Support Analyst
7 2 (4.17%) IT Administrator
8 1 (2.08%) 2nd Line Support Analyst
Libraries, Frameworks & Software Standards
1 3 (6.25%) .NET
2 1 (2.08%) CGI
Miscellaneous
1 19 (39.58%) Management Information System
2 9 (18.75%) Computer Science
2 9 (18.75%) Performance Metrics
3 7 (14.58%) Analytical Skills
4 1 (2.08%) Mathematics
4 1 (2.08%) GIS
Operating Systems
1 21 (43.75%) Windows
2 17 (35.42%) Linux
3 6 (12.50%) Windows Server 2008
3 6 (12.50%) Windows Server 2012
4 3 (6.25%) UNIX
4 3 (6.25%) Red Hat Enterprise Linux
5 1 (2.08%) CentOS
5 1 (2.08%) Windows Server 2003
Processes & Methodologies
1 41 (85.42%) ITIL
2 21 (43.75%) Time Management
3 20 (41.67%) Project Management
3 20 (41.67%) Information Security
4 19 (39.58%) Agile Software Development
5 18 (37.50%) Scrum
5 18 (37.50%) DevOps
6 13 (27.08%) Configuration Management
7 9 (18.75%) Data Modelling
7 9 (18.75%) Change Management
7 9 (18.75%) Validation
7 9 (18.75%) TOGAF
7 9 (18.75%) Document Management
7 9 (18.75%) MODAF
7 9 (18.75%) Requirements Management
7 9 (18.75%) Use Case
8 6 (12.50%) ERP
9 5 (10.42%) ITSM
10 4 (8.33%) Service Delivery
10 4 (8.33%) Problem Management
Programming Languages
1 20 (41.67%) C
2 4 (8.33%) SQL
3 2 (4.17%) Java
4 1 (2.08%) PHP
Qualifications
1 24 (50.00%) Security Cleared
2 21 (43.75%) DV Cleared
3 7 (14.58%) Microsoft Certification
4 5 (10.42%) CCNA
4 5 (10.42%) Cisco Certification
4 5 (10.42%) SC Cleared
5 4 (8.33%) MCITP
6 3 (6.25%) ITIL Certification
6 3 (6.25%) MCP
7 2 (4.17%) MCSE
7 2 (4.17%) MCSA
7 2 (4.17%) VMware Certified Professional (VCP)
7 2 (4.17%) Degree
8 1 (2.08%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 7 (14.58%) SLA
2 1 (2.08%) ISO/IEC 27001
System Software
1 13 (27.08%) VMware Infrastructure
2 11 (22.92%) vSphere
3 8 (16.67%) Active Directory
4 2 (4.17%) Terminal Services
5 1 (2.08%) KVM
5 1 (2.08%) Hyper-V
5 1 (2.08%) XenApp
5 1 (2.08%) XenDesktop
Systems Management
1 6 (12.50%) SCCM
Vendors
1 19 (39.58%) VMware
2 16 (33.33%) Microsoft
3 15 (31.25%) Cisco
4 10 (20.83%) Citrix
5 3 (6.25%) Red Hat
6 2 (4.17%) JD Edwards
6 2 (4.17%) CheckPoint
6 2 (4.17%) Juniper
6 2 (4.17%) SAP
6 2 (4.17%) HP
6 2 (4.17%) Nokia
7 1 (2.08%) Computacenter
7 1 (2.08%) Dell
7 1 (2.08%) NetApp
Gloucestershire
Datasource Computer Employment
Salary: Excellent Salary & Benefits!
Posted: 3 days ago
Gloucestershire
Datasource Computer Employment
Salary: Excellent Salary & Benefits!
Posted: 3 days ago
Cheltenham, Gloucestershire
NSK International Consultants Ltd
Salary: From £45,000 to £50,000 per annum Plus Benefits
Posted: 5 days ago