The table below looks at the statistics for Service Management skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 70 - 71
Rank change year-on-year
- 0
Permanent jobs citing Service Management 14 0 26
As % of all permanent IT jobs located in Gloucestershire 1.64% - 2.17%
As % of the Processes & Methodologies category 2.19% - 3.01%
Number of salaries quoted 5 0 20
Average salary £37,500 - £40,000
90% offered a salary of more than £32,500 - £29,900
10% offered a salary of more than £41,500 - £47,750
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
638 624 865
As % of all permanent IT jobs located in Gloucestershire 74.53% 75.91% 72.32%
Number of salaries quoted 517 557 791
Average salary £38,000 £37,500 £40,000
Average salary % change year-on-year
+1.33% -6.25%
90% offered a salary of more than £28,000 £27,500 £30,500
10% offered a salary of more than £52,900 £55,000 £50,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gloucestershire

Service Management
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Gloucestershire region.

Service Management Salary Trend in Gloucestershire

Service Management
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham - 6 £32,500 -
Tewkesbury - 3 £38,750 -
Filton - 1 - -
Service Management
South West

Service Management
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 22 August 2014, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 15 (65.22%) ITIL
2 10 (43.48%) Change Management
3 7 (30.43%) ITSM
3 7 (30.43%) Service Delivery
3 7 (30.43%) Configuration Management
3 7 (30.43%) HP
4 6 (26.09%) Project Management
4 6 (26.09%) DV Cleared
4 6 (26.09%) Security Cleared
5 5 (21.74%) Problem Management
5 5 (21.74%) Requirements Management
5 5 (21.74%) Finance
6 4 (17.39%) SLA
6 4 (17.39%) Active Directory
6 4 (17.39%) C
6 4 (17.39%) Windows
6 4 (17.39%) Release Management
6 4 (17.39%) Continuous Improvement
7 3 (13.04%) Windows 7
7 3 (13.04%) User Acceptance Testing
7 3 (13.04%) Windows XP
7 3 (13.04%) SQL
7 3 (13.04%) Process Management
8 2 (8.70%) Cisco
8 2 (8.70%) IBM
8 2 (8.70%) MS Office
8 2 (8.70%) SAP
8 2 (8.70%) LAN
8 2 (8.70%) Cisco Certification
9 1 (4.35%) Requirements Engineering

Service Management
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 22 August 2014, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 2 (8.70%) MS Office
2 1 (4.35%) MS Visio
2 1 (4.35%) MS Project
Business Applications
1 1 (4.35%) SAP CRM
Communications & Networking
1 2 (8.70%) LAN
2 1 (4.35%) Network Security
2 1 (4.35%) Cisco ASA
2 1 (4.35%) SAN
2 1 (4.35%) MPLS
2 1 (4.35%) BGP
2 1 (4.35%) WAN
2 1 (4.35%) TCP/IP
2 1 (4.35%) EIGRP
2 1 (4.35%) Firewall
General
1 5 (21.74%) Finance
2 1 (4.35%) Billing
Job Titles
1 4 (17.39%) Analyst
2 3 (13.04%) Governance Manager
2 3 (13.04%) IT Services Manager
2 3 (13.04%) Support Analyst
2 3 (13.04%) Release Manager
2 3 (13.04%) Service Manager
2 3 (13.04%) 2nd Line Support
3 2 (8.70%) Desktop Support Analyst
3 2 (8.70%) Desktop Support
3 2 (8.70%) Desktop Analyst
3 2 (8.70%) IT Services Delivery Manager
3 2 (8.70%) Delivery Manager
3 2 (8.70%) Services Delivery Manager
4 1 (4.35%) IT Support
4 1 (4.35%) Senior Network Analyst
4 1 (4.35%) SAP Business Analyst
4 1 (4.35%) Business Analyst Team Leader
4 1 (4.35%) SAP Analyst
4 1 (4.35%) Infrastructure Support Engineer
4 1 (4.35%) Linux Administrator
Miscellaneous
1 1 (4.35%) Enterprise Software
1 1 (4.35%) Statistics
1 1 (4.35%) Mathematics
1 1 (4.35%) CMDB
1 1 (4.35%) Mainframe
1 1 (4.35%) Management Information System
Operating Systems
1 4 (17.39%) Windows
2 3 (13.04%) Windows 7
2 3 (13.04%) Windows XP
3 1 (4.35%) Windows Server 2008
3 1 (4.35%) Red Hat Enterprise Linux
3 1 (4.35%) zOS
3 1 (4.35%) Windows Server 2003
3 1 (4.35%) HPUX
3 1 (4.35%) Linux
3 1 (4.35%) UNIX
Processes & Methodologies
1 15 (65.22%) ITIL
2 10 (43.48%) Change Management
3 7 (30.43%) ITSM
3 7 (30.43%) Service Delivery
3 7 (30.43%) Configuration Management
4 6 (26.09%) Project Management
5 5 (21.74%) Problem Management
5 5 (21.74%) Requirements Management
6 4 (17.39%) Release Management
6 4 (17.39%) Continuous Improvement
7 3 (13.04%) User Acceptance Testing
7 3 (13.04%) Process Management
8 1 (4.35%) Requirements Engineering
8 1 (4.35%) ITIL V3
8 1 (4.35%) Portfolio Management
8 1 (4.35%) Change Control
8 1 (4.35%) Root Cause Analysis
8 1 (4.35%) Risk Analysis
8 1 (4.35%) Test Scripting
8 1 (4.35%) System Testing
Programming Languages
1 4 (17.39%) C
2 3 (13.04%) SQL
Qualifications
1 6 (26.09%) DV Cleared
1 6 (26.09%) Security Cleared
2 2 (8.70%) Cisco Certification
3 1 (4.35%) LPIC
3 1 (4.35%) MCITP
3 1 (4.35%) Degree
3 1 (4.35%) Microsoft Certification
3 1 (4.35%) PRINCE2 Certification
3 1 (4.35%) RHCE
3 1 (4.35%) MCSE
3 1 (4.35%) MCP
3 1 (4.35%) CCNA
3 1 (4.35%) CCDA
Quality Assurance & Compliance
1 4 (17.39%) SLA
System Software
1 4 (17.39%) Active Directory
2 1 (4.35%) VMware Infrastructure
2 1 (4.35%) Hyper-V
2 1 (4.35%) Microsoft Virtual Server
Systems Management
1 1 (4.35%) SCCM
1 1 (4.35%) OMEGAMON
1 1 (4.35%) Tivoli Storage Manager
1 1 (4.35%) BMC PATROL
Vendors
1 7 (30.43%) HP
2 2 (8.70%) Cisco
2 2 (8.70%) IBM
2 2 (8.70%) SAP
3 1 (4.35%) SolarWinds
3 1 (4.35%) Juniper
3 1 (4.35%) Nokia
3 1 (4.35%) Red Hat
3 1 (4.35%) CheckPoint
3 1 (4.35%) Microsoft
3 1 (4.35%) VMware
Gloucester, Gloucestershire
Horizon Nuclear Power Services Ltd
Salary: Competitive plus significant benefits
Posted: 23 days ago