The table below looks at the statistics for Service Management skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Service Management
Rank 82 79 86
Rank change year-on-year
-3 +7
Permanent jobs citing Service Management 19 32 9
As % of all permanent IT jobs located in Gloucestershire 1.71% 2.82% 0.98%
As % of the Processes & Methodologies category 1.96% 3.29% 1.17%
Number of salaries quoted 11 13 8
Average salary £32,500 £47,500 £48,000
Average salary % change year-on-year
-31.57% -1.04%
90% offered a salary of more than £19,000 £32,900 £38,650
10% offered a salary of more than £55,000 £63,000 £49,650
UK excluding London average salary £42,500 £45,000 £47,500
% change year-on-year
-5.55% -5.26%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
971 974 769
As % of all permanent IT jobs located in Gloucestershire 87.64% 85.89% 84.04%
Number of salaries quoted 646 766 664
Average salary £47,500 £42,500 £40,000
Average salary % change year-on-year
+11.76% +6.25%
90% offered a salary of more than £33,527 £28,500 £30,000
10% offered a salary of more than £65,000 £55,000 £65,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gloucestershire

Service Management
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Gloucestershire region.

Service Management Salary Trend in Gloucestershire

Service Management
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Service Management across the Gloucestershire region over the 3 months to 30 April 2016.

Service Management Salary Histogram in Gloucestershire

Service Management
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham -2 5 £57,500 +66.66% 3
Gloucester +16 4 £19,000 -50.00%
Fairford - 1 £32,500 -
Service Management
South West

Service Management
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 30 April 2016, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 49 (94.23%) ITIL
2 21 (40.38%) ITSM
3 18 (34.62%) Windows
4 17 (32.69%) Security Cleared
5 15 (28.85%) ITIL V3
5 15 (28.85%) Linux
5 15 (28.85%) Agile Software Development
6 12 (23.08%) Change Management
6 12 (23.08%) Microsoft
6 12 (23.08%) Microsoft Certification
6 12 (23.08%) Configuration Management
7 11 (21.15%) Java
8 10 (19.23%) SQL
8 10 (19.23%) Oracle
8 10 (19.23%) HP
8 10 (19.23%) Scrum
8 10 (19.23%) VMware
8 10 (19.23%) Jenkins
8 10 (19.23%) DevOps
8 10 (19.23%) DV Cleared
9 8 (15.38%) VMware Infrastructure
9 8 (15.38%) Telecoms
9 8 (15.38%) Project Management
9 8 (15.38%) Python
10 7 (13.46%) MCSE
10 7 (13.46%) Web Services
10 7 (13.46%) Red Hat
10 7 (13.46%) Cisco
10 7 (13.46%) SC Cleared
10 7 (13.46%) Analytical Skills

Service Management
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 30 April 2016, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (11.54%) Apache
2 5 (9.62%) JBoss
2 5 (9.62%) OpenStack
3 4 (7.69%) Tomcat
4 3 (5.77%) MS Exchange
4 3 (5.77%) SharePoint
5 2 (3.85%) CMS
5 2 (3.85%) Elasticsearch
6 1 (1.92%) Exchange Server 2010
Applications
1 1 (1.92%) MS Excel
1 1 (1.92%) MS Office
Business Applications
1 3 (5.77%) Remedy ITSM
2 2 (3.85%) Maximo
2 2 (3.85%) Primavera
Cloud Services
1 1 (1.92%) Microsoft Azure
Communications & Networking
1 6 (11.54%) TCP/IP
2 5 (9.62%) DNS
3 4 (7.69%) HTTP
4 3 (5.77%) DHCP
4 3 (5.77%) VoIP
5 2 (3.85%) Firewall
5 2 (3.85%) MPLS
5 2 (3.85%) SMTP
5 2 (3.85%) VPN
6 1 (1.92%) NAS
6 1 (1.92%) PBX
6 1 (1.92%) SAN
Database & Business Intelligence
1 4 (7.69%) SQL Server
2 3 (5.77%) GIS
3 2 (3.85%) Big Data
3 2 (3.85%) MongoDB
3 2 (3.85%) Oracle Database
3 2 (3.85%) Oracle Database 11g
3 2 (3.85%) OrientDB
4 1 (1.92%) Hadoop
Development Applications
1 10 (19.23%) Jenkins
2 5 (9.62%) Git (software)
2 5 (9.62%) Selenium
3 4 (7.69%) Rational DOORS
4 2 (3.85%) Ant
4 2 (3.85%) ClearCase
4 2 (3.85%) Eclipse
4 2 (3.85%) Hudson
4 2 (3.85%) JIRA
4 2 (3.85%) JUnit
General
1 8 (15.38%) Telecoms
2 3 (5.77%) Marketing
2 3 (5.77%) Military
3 2 (3.85%) Finance
4 1 (1.92%) Advertising
Job Titles
1 11 (21.15%) Analyst
2 8 (15.38%) Administrator
2 8 (15.38%) Systems Engineer
3 6 (11.54%) Systems Administrator
4 5 (9.62%) Service Analyst
4 5 (9.62%) Service Desk Analyst
4 5 (9.62%) Test Analyst
5 4 (7.69%) 1st Line Service Desk Analyst
5 4 (7.69%) ITIL Service Analyst
5 4 (7.69%) ITIL Service Desk Analyst
5 4 (7.69%) Java Engineer
6 3 (5.77%) Linux Administrator
6 3 (5.77%) Linux Systems Administrator
6 3 (5.77%) Network Engineer
6 3 (5.77%) Product Manager
6 3 (5.77%) Windows Administrator
6 3 (5.77%) Windows Systems Administrator
7 2 (3.85%) Cisco Engineer
7 2 (3.85%) Cisco Network Engineer
7 2 (3.85%) IT Administrator
Libraries, Frameworks & Software Standards
1 7 (13.46%) Web Services
2 3 (5.77%) SOAP
3 2 (3.85%) ActiveMQ
3 2 (3.85%) RESTful
3 2 (3.85%) Spring
4 1 (1.92%) EJB
4 1 (1.92%) EJB 3.0
4 1 (1.92%) XML
Miscellaneous
1 7 (13.46%) Analytical Skills
2 4 (7.69%) Computer Science
3 3 (5.77%) Data Centre
3 3 (5.77%) Management Information System
3 3 (5.77%) Performance Metrics
4 1 (1.92%) Fat Client
4 1 (1.92%) Thin Client
Operating Systems
1 18 (34.62%) Windows
2 15 (28.85%) Linux
3 5 (9.62%) Windows Server
4 4 (7.69%) Red Hat Enterprise Linux
4 4 (7.69%) Unix
5 3 (5.77%) CentOS
5 3 (5.77%) Windows Vista
6 1 (1.92%) Windows Server 2003
6 1 (1.92%) Windows Server 2008
6 1 (1.92%) Windows Server 2012
Processes & Methodologies
1 49 (94.23%) ITIL
2 21 (40.38%) ITSM
3 15 (28.85%) Agile Software Development
3 15 (28.85%) ITIL V3
4 12 (23.08%) Change Management
4 12 (23.08%) Configuration Management
5 10 (19.23%) DevOps
5 10 (19.23%) Scrum
6 8 (15.38%) Project Management
7 6 (11.54%) Kanban
8 5 (9.62%) Automated Testing
8 5 (9.62%) Incident Management
8 5 (9.62%) SDLC
8 5 (9.62%) Time Management
9 4 (7.69%) MODAF
9 4 (7.69%) Performance Monitoring
9 4 (7.69%) TOGAF
9 4 (7.69%) Use Case
9 4 (7.69%) Validation
10 3 (5.77%) Continuous Improvement
Programming Languages
1 11 (21.15%) Java
2 10 (19.23%) SQL
3 8 (15.38%) Python
4 6 (11.54%) Perl
5 5 (9.62%) C
5 5 (9.62%) Ruby
6 3 (5.77%) Bash Shell
6 3 (5.77%) PowerShell
7 2 (3.85%) C++
7 2 (3.85%) PHP
7 2 (3.85%) PL/SQL
7 2 (3.85%) Shell Script
Qualifications
1 17 (32.69%) Security Cleared
2 12 (23.08%) Microsoft Certification
3 10 (19.23%) DV Cleared
4 7 (13.46%) MCSE
4 7 (13.46%) SC Cleared
5 6 (11.54%) ISTQB
5 6 (11.54%) ITIL Certification
6 5 (9.62%) CCNA
6 5 (9.62%) Cisco Certification
6 5 (9.62%) ISEB
6 5 (9.62%) MCP
7 3 (5.77%) MCITP
8 2 (3.85%) MCSA
8 2 (3.85%) VMware Certified Professional (VCP)
9 1 (1.92%) Degree
9 1 (1.92%) ISTQB Advanced Certification
9 1 (1.92%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 3 (5.77%) SLA
System Software
1 8 (15.38%) VMware Infrastructure
2 5 (9.62%) Active Directory
3 2 (3.85%) XenApp
4 1 (1.92%) Hyper-V
4 1 (1.92%) vSphere
4 1 (1.92%) XenDesktop
Systems Management
1 3 (5.77%) Opscode Chef
1 3 (5.77%) Puppet
Vendors
1 12 (23.08%) Microsoft
2 10 (19.23%) HP
2 10 (19.23%) Oracle
2 10 (19.23%) VMware
3 7 (13.46%) Cisco
3 7 (13.46%) Red Hat
4 3 (5.77%) Atlassian
4 3 (5.77%) BMC
4 3 (5.77%) Remedy
5 2 (3.85%) Citrix
6 1 (1.92%) IBM
Cheltenham, Gloucestershire
People Source Consulting
Salary: £25000 - £45000 per annum + Excellent Benefits+Bonuses
Posted: 4 days ago
Cheltenham, Gloucestershire
GCHQ
Salary: Competitive
Posted: 9 days ago