Service Management Jobs in Gloucestershire

Service Management
South West > Gloucestershire

The following table provides summary statistics for permanent job vacancies advertised in Gloucestershire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 109 105 85
Rank change year-on-year -4 -20 -27
Permanent jobs citing Service Management 28 16 39
As % of all permanent jobs advertised in Gloucestershire 1.60% 1.23% 3.10%
As % of the Processes & Methodologies category 1.84% 1.26% 3.21%
Number of salaries quoted 25 8 19
10th Percentile £30,750 £26,863 £24,600
25th Percentile £43,750 £35,375 £33,938
Median annual salary (50th Percentile) £57,500 £43,750 £65,000
Median % change year-on-year +31.43% -32.69% +4.00%
75th Percentile £72,500 £63,750 £75,000
90th Percentile £88,750 - £76,250
South West median annual salary £46,958 £41,000 £45,000
% change year-on-year +14.53% -8.89% -

All Process and Methodology Skills
Gloucestershire

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Gloucestershire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,525 1,268 1,216
As % of all permanent jobs advertised in Gloucestershire 87.04% 97.09% 96.51%
Number of salaries quoted 1,081 504 737
10th Percentile £27,500 £31,250 £28,750
25th Percentile £35,500 £41,250 £37,250
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -
75th Percentile £62,500 £72,813 £63,000
90th Percentile £77,500 £82,500 £71,250
South West median annual salary £50,500 £52,500 £50,000
% change year-on-year -3.81% +5.00% +7.53%

Service Management
Job Vacancy Trend in Gloucestershire

Job postings citing Service Management as a proportion of all IT jobs advertised in Gloucestershire.

Job vacancy trend for Service Management in Gloucestershire

Service Management
Salary Trend in Gloucestershire

3-month moving average salary quoted in jobs citing Service Management in Gloucestershire.

Salary trend for Service Management in Gloucestershire

Service Management
Salary Histogram in Gloucestershire

Salary distribution for jobs citing Service Management in Gloucestershire over the 6 months to 25 April 2024.

Salary histogram for Service Management in Gloucestershire

Service Management
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Gloucestershire region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cheltenham -3 10 £55,000 - 1
Cirencester - 8 £70,000 -
Gloucester 0 1 £57,500 -8.00%
Service Management
South West

Service Management
Co-occurring Skills and Capabilities in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (14.29%) SharePoint
2 2 (7.14%) Microsoft Exchange
3 1 (3.57%) Confluence
Applications
1 1 (3.57%) 1Password
Cloud Services
1 12 (42.86%) Azure
2 10 (35.71%) Microsoft 365
3 6 (21.43%) IaaS
4 5 (17.86%) AWS
4 5 (17.86%) PaaS
5 4 (14.29%) Entra ID
5 4 (14.29%) WhatsApp
6 3 (10.71%) Power Platform
6 3 (10.71%) SaaS
7 2 (7.14%) GCP
7 2 (7.14%) OneDrive
8 1 (3.57%) Microsoft Purview
Communications & Networking
1 7 (25.00%) DNS
2 5 (17.86%) DHCP
3 4 (14.29%) Firewall
3 4 (14.29%) Wi-Fi
4 3 (10.71%) LAN
4 3 (10.71%) WAN
5 2 (7.14%) NetScaler
5 2 (7.14%) SAN
5 2 (7.14%) TCP/IP
5 2 (7.14%) VoIP
5 2 (7.14%) VPN
5 2 (7.14%) Wireless
6 1 (3.57%) OpenVPN
Development Applications
1 1 (3.57%) Bitbucket
1 1 (3.57%) JIRA
General
1 14 (50.00%) Social Skills
2 8 (28.57%) Documentation Skills
2 8 (28.57%) Influencing Skills
2 8 (28.57%) Retail
3 2 (7.14%) Public Sector
4 1 (3.57%) Legal
4 1 (3.57%) Organisational Skills
Job Titles
1 13 (46.43%) Service Manager
2 8 (28.57%) Delivery Manager
2 8 (28.57%) Senior
2 8 (28.57%) Senior Delivery Manager
2 8 (28.57%) Senior Manager
2 8 (28.57%) Senior Service Delivery Manager
2 8 (28.57%) Senior Service Manager
2 8 (28.57%) Service Delivery Manager
3 6 (21.43%) IT Manager
4 5 (17.86%) IT Services Manager
5 4 (14.29%) Service Design Manager
5 4 (14.29%) Service Transition Manager
5 4 (14.29%) Support Engineer
5 4 (14.29%) Transition Manager
6 3 (10.71%) Infrastructure Engineer
6 3 (10.71%) Infrastructure Operations Engineer
6 3 (10.71%) Operations Engineer
7 2 (7.14%) 1st Line Engineer
7 2 (7.14%) 1st Line Support Engineer
7 2 (7.14%) Service Desk Team Leader
Miscellaneous
1 4 (14.29%) Driving Licence
2 2 (7.14%) Cloud Native
2 2 (7.14%) Management Information System
2 2 (7.14%) Public Cloud
2 2 (7.14%) Replication
3 1 (3.57%) iPhone
3 1 (3.57%) Self-Motivation
3 1 (3.57%) YubiKey
Operating Systems
1 5 (17.86%) Windows
2 4 (14.29%) Windows Server
3 2 (7.14%) Windows Server 2016
3 2 (7.14%) Windows Server 2019
4 1 (3.57%) Android
4 1 (3.57%) Apple iOS
4 1 (3.57%) Linux
4 1 (3.57%) Mac OS
4 1 (3.57%) Ubuntu
Processes & Methodologies
1 15 (53.57%) ITIL
1 15 (53.57%) Service Delivery
2 14 (50.00%) Customer Service
3 10 (35.71%) ITSM
3 10 (35.71%) Stakeholder Management
4 9 (32.14%) Mentoring
5 8 (28.57%) Contract Negotiation
5 8 (28.57%) Incident Management
5 8 (28.57%) Incident Response
5 8 (28.57%) Presales
6 5 (17.86%) Digital Strategy
7 4 (14.29%) Disaster Recovery
7 4 (14.29%) Project Management
7 4 (14.29%) Service Design
8 3 (10.71%) Ergonomics
8 3 (10.71%) Human Factors
8 3 (10.71%) Infrastructure Engineering
8 3 (10.71%) Physics
9 2 (7.14%) Containerisation
9 2 (7.14%) Two-Factor Authentication
Programming Languages
1 2 (7.14%) PowerShell
Qualifications
1 7 (25.00%) Network+ Certification
1 7 (25.00%) Security Cleared
2 5 (17.86%) Microsoft Certification
3 4 (14.29%) CCNA
3 4 (14.29%) Cisco Certification
3 4 (14.29%) Degree
4 3 (10.71%) A+ Certification
4 3 (10.71%) MCSE
5 2 (7.14%) DV Cleared
5 2 (7.14%) ITIL Certification
5 2 (7.14%) SC Cleared
6 1 (3.57%) BPSS Clearance
Quality Assurance & Compliance
1 2 (7.14%) Cyber Essentials
System Software
1 7 (25.00%) Active Directory
2 6 (21.43%) VMware Infrastructure
3 4 (14.29%) VMware ESXi
4 2 (7.14%) Hyper-V
4 2 (7.14%) XenDesktop
Systems Management
1 4 (14.29%) Microsoft Intune
1 4 (14.29%) vCenter Server
2 2 (7.14%) FortiGate
2 2 (7.14%) SCCM
2 2 (7.14%) WSUS
Vendors
1 10 (35.71%) Microsoft
2 8 (28.57%) ServiceNow
3 6 (21.43%) VMware
4 5 (17.86%) Veeam
5 2 (7.14%) Acronis
5 2 (7.14%) Citrix
5 2 (7.14%) Datto
5 2 (7.14%) Draytek
5 2 (7.14%) Meraki
5 2 (7.14%) Meru Networks
5 2 (7.14%) Sophos
6 1 (3.57%) Apple
6 1 (3.57%) Atlassian
6 1 (3.57%) CA
6 1 (3.57%) Dell
6 1 (3.57%) Google