The table below looks at the statistics for Service Management skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 5 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 52 71 90
Rank change year-on-year
+19 +19
Permanent jobs citing Service Management 58 23 10
As % of all permanent IT jobs located in Gloucestershire 4.87% 2.37% 0.86%
As % of the Processes & Methodologies category 5.47% 2.63% 1.03%
Number of salaries quoted 48 16 7
Median salary £40,000 £30,000 £31,500
Median salary % change year-on-year
+33.33% -4.76%
90% offered a salary of more than £23,000 £19,000 £22,500
10% offered a salary of more than £61,500 £52,500 £42,200
UK excluding London median salary £45,000 £43,596 £42,500
% change year-on-year
+3.22% +2.57%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
1061 875 973
As % of all permanent IT jobs located in Gloucestershire 89.16% 90.02% 83.88%
Number of salaries quoted 889 678 816
Median salary £45,000 £45,000 £43,500
Median salary % change year-on-year
- +3.44%
90% offered a salary of more than £30,620 £32,000 £30,000
10% offered a salary of more than £60,000 £57,500 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Gloucestershire

The demand trend of job ads across the Gloucestershire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gloucestershire

Service Management
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Gloucestershire region.

Service Management Salary Trend in Gloucestershire

Service Management
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Service Management across the Gloucestershire region over the 3 months to 5 December 2016.

Service Management Salary Histogram in Gloucestershire

Service Management
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester +13 31 £26,500 -11.66% 2
Cheltenham -11 1 £47,500 +33.80%
Service Management
South West

Service Management
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 5 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region with a requirement for Service Management.

1 107 (89.92%) ITIL
2 101 (84.87%) Security Cleared
3 94 (78.99%) DV Cleared
4 53 (44.54%) Agile Software Development
5 52 (43.70%) C
6 47 (39.50%) Service Delivery
7 45 (37.82%) Management Information System
8 44 (36.97%) Infrastructure Management
9 39 (32.77%) Waterfall
9 39 (32.77%) V-Model
9 39 (32.77%) SLA
10 37 (31.09%) Microsoft
11 36 (30.25%) Problem Management
12 29 (24.37%) DevOps
13 27 (22.69%) User Stories
14 26 (21.85%) ITSM
14 26 (21.85%) ITIL V3
15 25 (21.01%) PowerShell
15 25 (21.01%) Change Management
15 25 (21.01%) Windows
16 23 (19.33%) HP
16 23 (19.33%) Software Engineering
17 21 (17.65%) Active Directory
17 21 (17.65%) Python
17 21 (17.65%) PHP
17 21 (17.65%) Incident Management
17 21 (17.65%) Bash Shell
18 20 (16.81%) VMware Infrastructure
18 20 (16.81%) JavaScript
18 20 (16.81%) TDD

Service Management
Top Related IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (15.13%) Confluence
2 4 (3.36%) JBoss
3 3 (2.52%) MS Exchange
3 3 (2.52%) Tomcat
4 2 (1.68%) Apache Qpid
4 2 (1.68%) SharePoint
5 1 (0.84%) Elasticsearch
Applications
1 18 (15.13%) MS Excel
2 13 (10.92%) MS Office
3 12 (10.08%) MS PowerPoint
4 5 (4.20%) AutoCAD
4 5 (4.20%) SOLIDWORKS
Business Applications
1 5 (4.20%) Maximo
2 1 (0.84%) Remedy ITSM
Cloud Services
1 4 (3.36%) SaaS
2 3 (2.52%) Microsoft Azure
3 2 (1.68%) Office 365
Communications & Networking
1 12 (10.08%) Internet
1 12 (10.08%) Junos
2 6 (5.04%) DNS
3 5 (4.20%) Firewall
4 3 (2.52%) Cisco IOS
4 3 (2.52%) DHCP
4 3 (2.52%) HTTP
4 3 (2.52%) MPLS
4 3 (2.52%) TCP/IP
4 3 (2.52%) VoIP
5 2 (1.68%) Intrusion Detection
5 2 (1.68%) LAN
5 2 (1.68%) NetScaler
5 2 (1.68%) Network Security
5 2 (1.68%) WAN
5 2 (1.68%) Wi-Fi
Database & Business Intelligence
1 7 (5.88%) Hadoop
2 5 (4.20%) SQL Server
3 1 (0.84%) Big Data
3 1 (0.84%) MongoDB
3 1 (0.84%) Oracle Database
3 1 (0.84%) Oracle Database 11g
3 1 (0.84%) OrientDB
Development Applications
1 18 (15.13%) JIRA
2 7 (5.88%) Rational DOORS
General
1 9 (7.56%) Telecoms
2 7 (5.88%) Finance
3 4 (3.36%) Manufacturing
Job Titles
1 27 (22.69%) Infrastructure Engineer
2 20 (16.81%) Architect
3 17 (14.29%) Test Engineer
4 15 (12.61%) Systems Engineer
5 14 (11.76%) Solutions Architect
6 10 (8.40%) Support Engineer
7 7 (5.88%) Service Manager
8 6 (5.04%) IT Architect
8 6 (5.04%) Windows Engineer
9 5 (4.20%) Analyst
9 5 (4.20%) Facilities Manager
9 5 (4.20%) IT Security Architect
9 5 (4.20%) Security Architect
10 4 (3.36%) 2nd Line Support
10 4 (3.36%) Infrastructure Manager
10 4 (3.36%) Junior
10 4 (3.36%) Junior Service Manager
10 4 (3.36%) Service Analyst
10 4 (3.36%) Service Desk Analyst
10 4 (3.36%) Test Automation Engineer
Libraries, Frameworks & Software Standards
1 3 (2.52%) Java EE
1 3 (2.52%) STL
2 2 (1.68%) Apache Camel
2 2 (1.68%) Kafka
2 2 (1.68%) Middleware
3 1 (0.84%) EJB
3 1 (0.84%) EJB 3.0
3 1 (0.84%) RESTful
3 1 (0.84%) Web Services
3 1 (0.84%) XML
Miscellaneous
1 45 (37.82%) Management Information System
2 15 (12.61%) Data Centre
3 14 (11.76%) Analytical Skills
4 12 (10.08%) Data Protection Act
5 7 (5.88%) Computer Science
5 7 (5.88%) Driving Licence
5 7 (5.88%) Performance Metrics
6 5 (4.20%) Mathematics
6 5 (4.20%) Physics
7 4 (3.36%) Cyberthreat
8 3 (2.52%) Fat Client
8 3 (2.52%) Thin Client
9 2 (1.68%) Distributed Denial-of-Service
9 2 (1.68%) Video Conferencing
10 1 (0.84%) User Experience
Operating Systems
1 25 (21.01%) Windows
2 18 (15.13%) Windows Server
3 8 (6.72%) Linux
4 7 (5.88%) Windows Server 2012
5 4 (3.36%) CentOS
6 3 (2.52%) Unix
6 3 (2.52%) Windows Server 2008
7 2 (1.68%) Windows 10
8 1 (0.84%) Red Hat Enterprise Linux
8 1 (0.84%) Windows Vista
Processes & Methodologies
1 107 (89.92%) ITIL
2 53 (44.54%) Agile Software Development
3 47 (39.50%) Service Delivery
4 44 (36.97%) Infrastructure Management
5 39 (32.77%) V-Model
5 39 (32.77%) Waterfall
6 36 (30.25%) Problem Management
7 29 (24.37%) DevOps
8 27 (22.69%) User Stories
9 26 (21.85%) ITIL V3
9 26 (21.85%) ITSM
10 25 (21.01%) Change Management
11 23 (19.33%) Software Engineering
12 21 (17.65%) Incident Management
13 20 (16.81%) TDD
14 19 (15.97%) Data Encryption
14 19 (15.97%) MODAF
14 19 (15.97%) UML
15 17 (14.29%) Release Management
15 17 (14.29%) Test Planning
Programming Languages
1 52 (43.70%) C
2 25 (21.01%) PowerShell
3 21 (17.65%) Bash Shell
3 21 (17.65%) PHP
3 21 (17.65%) Python
4 20 (16.81%) JavaScript
5 7 (5.88%) SQL
6 4 (3.36%) Java
7 3 (2.52%) C#
7 3 (2.52%) C++
7 3 (2.52%) Korn
7 3 (2.52%) Objective-C
8 1 (0.84%) Perl
8 1 (0.84%) PL/SQL
8 1 (0.84%) Shell Script
Qualifications
1 101 (84.87%) Security Cleared
2 94 (78.99%) DV Cleared
3 19 (15.97%) CCNA
3 19 (15.97%) Cisco Certification
4 12 (10.08%) ITIL Foundation Certificate
4 12 (10.08%) JNCIA
5 7 (5.88%) GIAC
5 7 (5.88%) GSEC
5 7 (5.88%) MBCS
5 7 (5.88%) MCSE
5 7 (5.88%) Microsoft Certification
5 7 (5.88%) SC Cleared
6 4 (3.36%) Degree
6 4 (3.36%) MCP
7 3 (2.52%) JNCIS
8 1 (0.84%) ISEB
8 1 (0.84%) ISTQB
Quality Assurance & Compliance
1 39 (32.77%) SLA
2 7 (5.88%) ISO/IEC 27001
3 5 (4.20%) RMADS
4 2 (1.68%) PCI DSS
System Software
1 21 (17.65%) Active Directory
2 20 (16.81%) VMware Infrastructure
3 14 (11.76%) Virtual Desktop
4 5 (4.20%) XenApp
5 4 (3.36%) Hyper-V
6 2 (1.68%) XenDesktop
Systems Management
1 14 (11.76%) SCCM
2 2 (1.68%) Nagios
Vendors
1 37 (31.09%) Microsoft
2 23 (19.33%) HP
3 20 (16.81%) VMware
4 17 (14.29%) Atlassian
4 17 (14.29%) Cisco
5 15 (12.61%) Juniper
6 7 (5.88%) Cloudera
7 5 (4.20%) Citrix
8 4 (3.36%) Red Hat
9 3 (2.52%) Draytek
9 3 (2.52%) Fortinet
10 2 (1.68%) Intel Security
10 2 (1.68%) Oracle
11 1 (0.84%) BMC
11 1 (0.84%) IBM
11 1 (0.84%) Remedy
Gloucester, Gloucestershire
EDFE
Salary: £52,002 per annum
Posted: 4 hours ago
Gloucester
Hays Specialist Recruitment Ltd
Posted: 10 days ago