The table below looks at the statistics for Service Management skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 60 77 67
Rank change year-on-year
+17 -10
Permanent jobs citing Service Management 32 17 21
As % of all permanent IT jobs located in Gloucestershire 3.56% 1.65% 2.31%
As % of the Processes & Methodologies category 4.03% 1.90% 2.97%
Number of salaries quoted 21 15 15
Average salary £42,500 £32,500 £49,500
Average salary % change year-on-year
+30.76% -34.34%
90% offered a salary of more than £19,000 £21,600 £31,500
10% offered a salary of more than £52,500 £43,000 £55,000
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
795 894 706
As % of all permanent IT jobs located in Gloucestershire 88.43% 86.80% 77.58%
Number of salaries quoted 539 748 602
Average salary £50,000 £42,500 £38,000
Average salary % change year-on-year
+17.64% +11.84%
90% offered a salary of more than £32,500 £30,000 £26,000
10% offered a salary of more than £65,000 £50,000 £58,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gloucestershire

Service Management
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Gloucestershire region.

Service Management Salary Trend in Gloucestershire

Service Management
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Service Management across the Gloucestershire region over the 3 months to 5 February 2016.

Service Management Salary Histogram in Gloucestershire

Service Management
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester +8 11 £30,000 -5.51%
Cheltenham +9 9 £45,000 +42.85% 4
Service Management
South West

Service Management
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 5 February 2016, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 53 (82.81%) ITIL
2 21 (32.81%) ITSM
3 18 (28.13%) Project Management
4 17 (26.56%) Windows
4 17 (26.56%) Change Management
4 17 (26.56%) Security Cleared
4 17 (26.56%) Analytical Skills
5 15 (23.44%) Microsoft
6 13 (20.31%) Agile Software Development
6 13 (20.31%) ITIL V3
7 12 (18.75%) Service Delivery
7 12 (18.75%) PRINCE2
8 11 (17.19%) Microsoft Certification
8 11 (17.19%) Incident Management
9 9 (14.06%) Problem Management
9 9 (14.06%) Disaster Recovery
9 9 (14.06%) DV Cleared
10 8 (12.50%) DevOps
10 8 (12.50%) Finance
10 8 (12.50%) Scrum
10 8 (12.50%) Configuration Management
10 8 (12.50%) PRINCE2 Certification
10 8 (12.50%) BCP
10 8 (12.50%) Java
10 8 (12.50%) MS Office
11 7 (10.94%) Linux
11 7 (10.94%) SharePoint
11 7 (10.94%) JDA
11 7 (10.94%) Process Management
11 7 (10.94%) Business Continuity

Service Management
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 5 February 2016, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (10.94%) SharePoint
2 4 (6.25%) Apache
3 3 (4.69%) OpenStack
4 2 (3.13%) CMS
4 2 (3.13%) JBoss
4 2 (3.13%) Tomcat
Applications
1 8 (12.50%) MS Office
2 5 (7.81%) MS Excel
3 4 (6.25%) MS PowerPoint
3 4 (6.25%) MS Visio
Business Applications
1 7 (10.94%) Dynamics NAV
2 2 (3.13%) Primavera
Cloud Services
1 1 (1.56%) Microsoft Azure
Communications & Networking
1 4 (6.25%) TCP/IP
2 3 (4.69%) DHCP
2 3 (4.69%) DNS
2 3 (4.69%) Remote Desktop
3 2 (3.13%) HTTP
4 1 (1.56%) NAS
4 1 (1.56%) SAN
Database & Business Intelligence
1 2 (3.13%) GIS
1 2 (3.13%) SQL Server
Development Applications
1 6 (9.38%) Rational DOORS
2 5 (7.81%) Jenkins
3 4 (6.25%) Selenium
4 1 (1.56%) Git (software)
General
1 8 (12.50%) Finance
2 6 (9.38%) Military
3 5 (7.81%) Telecoms
4 3 (4.69%) Marketing
5 1 (1.56%) Advertising
Job Titles
1 25 (39.06%) Analyst
2 20 (31.25%) Service Analyst
3 12 (18.75%) Service Desk Analyst
4 10 (15.63%) Systems Engineer
5 8 (12.50%) Services Delivery Analyst
6 7 (10.94%) ITIL Service Analyst
6 7 (10.94%) Project Manager
7 6 (9.38%) Administrator
8 5 (7.81%) Support Analyst
9 4 (6.25%) 1st Line Service Desk Analyst
9 4 (6.25%) IT Analyst
9 4 (6.25%) IT Support
9 4 (6.25%) IT Support Analyst
9 4 (6.25%) ITIL Service Desk Analyst
9 4 (6.25%) Senior Analyst
9 4 (6.25%) Service Desk Support
9 4 (6.25%) Service Desk Support Analyst
9 4 (6.25%) Systems Administrator
9 4 (6.25%) Test Analyst
9 4 (6.25%) Windows Support Analyst
Libraries, Frameworks & Software Standards
1 4 (6.25%) Web Services
2 1 (1.56%) Middleware
2 1 (1.56%) SOAP
Miscellaneous
1 17 (26.56%) Analytical Skills
2 7 (10.94%) Management Information System
3 6 (9.38%) Computer Science
3 6 (9.38%) Performance Metrics
4 1 (1.56%) Fat Client
4 1 (1.56%) Thin Client
Operating Systems
1 17 (26.56%) Windows
2 7 (10.94%) Linux
3 4 (6.25%) Unix
3 4 (6.25%) Windows Server
4 2 (3.13%) Red Hat Enterprise Linux
5 1 (1.56%) CentOS
5 1 (1.56%) Windows Server 2003
5 1 (1.56%) Windows Server 2008
5 1 (1.56%) Windows Server 2012
Processes & Methodologies
1 53 (82.81%) ITIL
2 21 (32.81%) ITSM
3 18 (28.13%) Project Management
4 17 (26.56%) Change Management
5 13 (20.31%) Agile Software Development
5 13 (20.31%) ITIL V3
6 12 (18.75%) PRINCE2
6 12 (18.75%) Service Delivery
7 11 (17.19%) Incident Management
8 9 (14.06%) Disaster Recovery
8 9 (14.06%) Problem Management
9 8 (12.50%) BCP
9 8 (12.50%) Configuration Management
9 8 (12.50%) DevOps
9 8 (12.50%) Scrum
10 7 (10.94%) Business Continuity
10 7 (10.94%) Business Continuity Planning
10 7 (10.94%) Defect Management
10 7 (10.94%) Logistics
10 7 (10.94%) Process Management
Programming Languages
1 8 (12.50%) Java
2 6 (9.38%) C
2 6 (9.38%) SQL
3 5 (7.81%) Python
4 4 (6.25%) Perl
4 4 (6.25%) Ruby
5 3 (4.69%) PowerShell
6 1 (1.56%) Bash Shell
Qualifications
1 17 (26.56%) Security Cleared
2 11 (17.19%) Microsoft Certification
3 9 (14.06%) DV Cleared
4 8 (12.50%) PRINCE2 Certification
5 6 (9.38%) ITIL Certification
5 6 (9.38%) MCSE
5 6 (9.38%) SC Cleared
6 5 (7.81%) CCNA
6 5 (7.81%) Cisco Certification
6 5 (7.81%) Degree
6 5 (7.81%) ISEB
6 5 (7.81%) MCP
7 4 (6.25%) ISTQB
8 3 (4.69%) HNC
9 2 (3.13%) MCITP
9 2 (3.13%) MCSA
9 2 (3.13%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (7.81%) SLA
2 2 (3.13%) QA
System Software
1 5 (7.81%) Active Directory
2 3 (4.69%) Microsoft App-V
2 3 (4.69%) VMware Infrastructure
3 2 (3.13%) XenApp
4 1 (1.56%) Hyper-V
4 1 (1.56%) XenDesktop
Systems Management
1 1 (1.56%) Opscode Chef
1 1 (1.56%) Puppet
Vendors
1 15 (23.44%) Microsoft
2 7 (10.94%) JDA
2 7 (10.94%) RedPrairie
3 6 (9.38%) HP
3 6 (9.38%) Oracle
4 5 (7.81%) Citrix
4 5 (7.81%) VMware
5 3 (4.69%) Red Hat
6 2 (3.13%) Cisco
7 1 (1.56%) Atlassian
Gloucestershire
Executive Recruitment Services (ERS)
Posted: 16 hours ago
Cheltenham, Gloucestershire
Evolution Recruitment Solutions
Salary: 30,000 - 60,000 + excellent benefits
Posted: 2 days ago
Cheltenham, Gloucestershire
TEKsystems
Salary: £40 - £80 per annum
Posted: 4 days ago
Cheltenham, Gloucestershire
GCHQ
Salary: Competitive
Posted: 9 days ago
Gloucestershire
Capita Defence & Security Resourcing
Salary: Benefits + Bonus
Posted: 23 days ago
Gloucestershire
Capita Defence & Security Resourcing
Salary: Benefits + Bonus
Posted: 23 days ago
Cheltenham
Capita Defence & Security Resourcing
Posted: 23 days ago