The table below looks at the statistics for Service Management skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Management
Rank 73 74 83
Rank change year-on-year
+1 +9
Permanent jobs citing Service Management 22 18 17
As % of all permanent IT jobs located in Gloucestershire 2.17% 2.02% 1.83%
As % of the Processes & Methodologies category 2.67% 2.64% 2.27%
Number of salaries quoted 15 13 15
Average salary £32,500 £46,500 £37,500
Average salary % change year-on-year
-30.10% +24.00%
90% offered a salary of more than £21,600 £45,000 £30,000
10% offered a salary of more than £43,000 £49,900 £55,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
823 683 748
As % of all permanent IT jobs located in Gloucestershire 81.24% 76.66% 80.60%
Number of salaries quoted 665 593 617
Average salary £42,500 £38,500 £37,500
Average salary % change year-on-year
+10.38% +2.66%
90% offered a salary of more than £29,000 £26,000 £30,000
10% offered a salary of more than £65,000 £47,950 £53,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gloucestershire

Service Management
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Gloucestershire region.

Service Management Salary Trend in Gloucestershire

Service Management
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Service Management across the Gloucestershire region over the 3 months to 27 February 2015.

Service Management Salary Histogram in Gloucestershire

Service Management
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham -9 5 £31,500 +40.00% 2
Cirencester +2 4 £43,000 -25.21%
Gloucester +9 3 £22,500 -50.54%
Service Management
South West

Service Management
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 27 February 2015, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 24 (75.00%) ITIL
2 11 (34.38%) Windows
3 10 (31.25%) MS Office
3 10 (31.25%) MS Excel
4 9 (28.13%) Microsoft
4 9 (28.13%) C
4 9 (28.13%) VMware
4 9 (28.13%) Information Security
4 9 (28.13%) Time Management
5 8 (25.00%) DV Cleared
5 8 (25.00%) Security Cleared
5 8 (25.00%) Citrix
5 8 (25.00%) Management Information System
5 8 (25.00%) Finance
6 7 (21.88%) Project Management
6 7 (21.88%) ERP
6 7 (21.88%) Active Directory
6 7 (21.88%) Analytical Skills
7 6 (18.75%) DevOps
7 6 (18.75%) LAN
7 6 (18.75%) Configuration Management
7 6 (18.75%) Agile Software Development
7 6 (18.75%) Military
7 6 (18.75%) Scrum
8 5 (15.63%) Dynamics AX
8 5 (15.63%) Windows Server 2008
8 5 (15.63%) SCCM
8 5 (15.63%) Windows Server 2012
8 5 (15.63%) DHCP
8 5 (15.63%) TCP/IP

Service Management
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 27 February 2015, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.50%) MS Exchange
2 3 (9.38%) Lync
2 3 (9.38%) Exchange Server 2010
3 2 (6.25%) SharePoint
4 1 (3.13%) OpenStack
Applications
1 10 (31.25%) MS Office
1 10 (31.25%) MS Excel
2 2 (6.25%) Spreadsheet
Business Applications
1 5 (15.63%) Dynamics AX
2 1 (3.13%) SAP ERP
2 1 (3.13%) SAP SM
2 1 (3.13%) SAP CRM
Cloud Services
1 1 (3.13%) SaaS
Communications & Networking
1 6 (18.75%) LAN
2 5 (15.63%) DHCP
2 5 (15.63%) TCP/IP
2 5 (15.63%) DNS
3 1 (3.13%) MPLS
3 1 (3.13%) BGP
3 1 (3.13%) EIGRP
3 1 (3.13%) Firewall
3 1 (3.13%) IP Telephony
3 1 (3.13%) Cisco ASA
3 1 (3.13%) Broadband
Database & Business Intelligence
1 1 (3.13%) SQL Server
Development Applications
1 3 (9.38%) Rational DOORS
General
1 8 (25.00%) Finance
2 6 (18.75%) Military
3 3 (9.38%) Telecoms
4 1 (3.13%) Manufacturing
4 1 (3.13%) Front Office
4 1 (3.13%) Back Office
Job Titles
1 10 (31.25%) Analyst
2 8 (25.00%) Service Manager
3 7 (21.88%) Support Analyst
4 4 (12.50%) Infrastructure Analyst
4 4 (12.50%) Infrastructure Support Analyst
5 3 (9.38%) 2nd Line Support
5 3 (9.38%) Systems Engineer
5 3 (9.38%) Platform Engineer
6 2 (6.25%) Services Delivery Manager
6 2 (6.25%) 3rd Line Support
6 2 (6.25%) Service Analyst
6 2 (6.25%) Service Desk Analyst
6 2 (6.25%) Delivery Manager
6 2 (6.25%) Software Support Analyst
7 1 (3.13%) SAP Support
7 1 (3.13%) SAP Support Analyst
7 1 (3.13%) SAP Analyst
7 1 (3.13%) 2nd Line Support Analyst
7 1 (3.13%) IT Support
7 1 (3.13%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (6.25%) .NET
Miscellaneous
1 8 (25.00%) Management Information System
2 7 (21.88%) Analytical Skills
3 3 (9.38%) Performance Metrics
3 3 (9.38%) Computer Science
4 2 (6.25%) CMDB
4 2 (6.25%) Mathematics
4 2 (6.25%) Mainframe
Operating Systems
1 11 (34.38%) Windows
2 5 (15.63%) Windows Server 2008
2 5 (15.63%) Windows Server 2012
3 4 (12.50%) Linux
4 2 (6.25%) zOS
5 1 (3.13%) Red Hat Enterprise Linux
5 1 (3.13%) UNIX
Processes & Methodologies
1 24 (75.00%) ITIL
2 9 (28.13%) Information Security
2 9 (28.13%) Time Management
3 7 (21.88%) ERP
3 7 (21.88%) Project Management
4 6 (18.75%) Agile Software Development
4 6 (18.75%) Configuration Management
4 6 (18.75%) Scrum
4 6 (18.75%) DevOps
5 4 (12.50%) Stakeholder Engagement
5 4 (12.50%) Continuous Improvement
5 4 (12.50%) ITSM
5 4 (12.50%) Service Delivery
5 4 (12.50%) Change Management
6 3 (9.38%) Data Modelling
6 3 (9.38%) Validation
6 3 (9.38%) TOGAF
6 3 (9.38%) Document Management
6 3 (9.38%) MODAF
6 3 (9.38%) Use Case
Programming Languages
1 9 (28.13%) C
2 2 (6.25%) Java
3 1 (3.13%) SQL
Qualifications
1 8 (25.00%) DV Cleared
1 8 (25.00%) Security Cleared
2 5 (15.63%) Microsoft Certification
3 4 (12.50%) MCP
3 4 (12.50%) CCNA
3 4 (12.50%) Cisco Certification
4 3 (9.38%) Degree
5 2 (6.25%) ITIL Foundation Certificate
5 2 (6.25%) MCSE
5 2 (6.25%) ITIL Certification
6 1 (3.13%) VMware Certified Professional (VCP)
6 1 (3.13%) MCITP
6 1 (3.13%) MCSA
6 1 (3.13%) SC Cleared
Quality Assurance & Compliance
1 5 (15.63%) SLA
2 1 (3.13%) ISO/IEC 27001
System Software
1 7 (21.88%) Active Directory
2 4 (12.50%) VMware Infrastructure
2 4 (12.50%) vSphere
Systems Management
1 5 (15.63%) SCCM
2 2 (6.25%) Tivoli Storage Manager
2 2 (6.25%) OMEGAMON
Vendors
1 9 (28.13%) Microsoft
1 9 (28.13%) VMware
2 8 (25.00%) Citrix
3 5 (15.63%) Cisco
4 3 (9.38%) SAP
5 2 (6.25%) JD Edwards
5 2 (6.25%) IBM
6 1 (3.13%) HP
6 1 (3.13%) Juniper
6 1 (3.13%) Nokia
6 1 (3.13%) Red Hat
6 1 (3.13%) CheckPoint
6 1 (3.13%) Syclo
Cheltenham, Gloucestershire
Informatiq Consulting
Salary: £45000 - £55000 per annum
Posted: 2 days ago
Cheltenham, Gloucestershire
Informatiq Consulting
Salary: £45000 - £55000 per annum
Posted: 2 days ago
Gloucestershire
Fasthosts Internet Ltd
Salary: Up to £65,000 per annum Depending on Experience
Posted: 9 days ago