The first table below looks at the demand for Service Management skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Gloucestershire region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 82 78 73
Rank change year-on-year
-4 -5
Permanent jobs citing Service Management 9 22 31
As % of all permanent IT jobs located in Gloucestershire 1.00% 2.29% 2.63%
As % of the Processes & Methodologies category 1.35% 3.03% 3.48%
Number of salaries quoted 8 18 24
Average salary £48,000 £45,000 £41,250
Average salary % change year-on-year
+6.66% +9.09%
90% offered a salary of more than £38,650 £30,000 £24,650
10% offered a salary of more than £49,650 £71,500 £47,500
UK excluding London average salary £47,500 £45,000 £44,000
% change year-on-year
+5.55% +2.27%
Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
667 726 892
As % of all permanent IT jobs located in Gloucestershire 74.11% 75.55% 75.72%
Number of salaries quoted 589 628 729
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £30,000 £28,000 £30,000
10% offered a salary of more than £55,000 £52,500 £50,000
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%
Service Management
South West

Service Management
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gloucestershire

Service Management
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Gloucestershire region.

Service Management Salary Trend in Gloucestershire

Service Management
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Service Management across the Gloucestershire region over the 3 months to 24 April 2014.

Service Management Salary Histogram in Gloucestershire

Service Management
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Gloucester - 3 £46,000 -
Service Management
South West

Service Management
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 24 April 2014, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 14 (46.67%) Finance
2 11 (36.67%) Service Delivery
3 9 (30.00%) Information Security
4 8 (26.67%) ITSM
4 8 (26.67%) Microsoft
4 8 (26.67%) Performance Monitoring
5 7 (23.33%) ITIL
6 6 (20.00%) Windows
6 6 (20.00%) Active Directory
6 6 (20.00%) Windows 7
7 5 (16.67%) Windows Server 2008
7 5 (16.67%) Continuous Improvement
7 5 (16.67%) VMware Infrastructure
7 5 (16.67%) VMware
7 5 (16.67%) Windows XP
8 4 (13.33%) MS Project
8 4 (13.33%) Data Warehouse
8 4 (13.33%) SAN
8 4 (13.33%) Windows Server 2003
8 4 (13.33%) Business Continuity
8 4 (13.33%) Information Security Management
8 4 (13.33%) Security Management
8 4 (13.33%) Change Management
8 4 (13.33%) Data Management
8 4 (13.33%) Incident Management
8 4 (13.33%) Network Management
8 4 (13.33%) Capacity Management
8 4 (13.33%) Windows 2000 Server
9 3 (10.00%) Supplier Management
9 3 (10.00%) Banking

Service Management
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 24 April 2014, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.33%) Exchange Server 5.5
1 1 (3.33%) SharePoint
1 1 (3.33%) MS Exchange
Applications
1 4 (13.33%) MS Project
2 1 (3.33%) MS Visio
Business Applications
1 1 (3.33%) SAP CRM
Cloud Services
1 1 (3.33%) Cloud Computing
Communications & Networking
1 4 (13.33%) SAN
2 2 (6.67%) Internet
3 1 (3.33%) TCP/IP
Database & Business Intelligence
1 4 (13.33%) Data Warehouse
2 3 (10.00%) MS Access
3 2 (6.67%) SQL Server
General
1 14 (46.67%) Finance
2 3 (10.00%) Banking
3 2 (6.67%) Electronics
4 1 (3.33%) Billing
4 1 (3.33%) Financial Institution
Job Titles
1 6 (20.00%) Service Manager
2 5 (16.67%) IT Services Manager
2 5 (16.67%) Team Leader
3 4 (13.33%) Project Manager
3 4 (13.33%) Data Manager
3 4 (13.33%) Infrastructure Team Leader
4 3 (10.00%) Data Warehouse Manager
4 3 (10.00%) Graduate
5 2 (6.67%) Security Specialist
5 2 (6.67%) Senior Security Specialist
6 1 (3.33%) Senior Network Designer
6 1 (3.33%) SAP Team Leader
6 1 (3.33%) SAP Support Analyst
6 1 (3.33%) SAP Analyst
6 1 (3.33%) Business Analyst Team Leader
6 1 (3.33%) IT Support
6 1 (3.33%) Designer
6 1 (3.33%) Senior Designer
6 1 (3.33%) Support Team Leader
6 1 (3.33%) Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (3.33%) Web Services
Miscellaneous
1 3 (10.00%) Mathematics
2 2 (6.67%) Management Information System
2 2 (6.67%) Cryptography
2 2 (6.67%) Physics
2 2 (6.67%) Computer Science
2 2 (6.67%) RMADS
Operating Systems
1 6 (20.00%) Windows
1 6 (20.00%) Windows 7
2 5 (16.67%) Windows Server 2008
2 5 (16.67%) Windows XP
3 4 (13.33%) Windows Server 2003
3 4 (13.33%) Windows 2000 Server
4 1 (3.33%) Windows NT
Processes & Methodologies
1 11 (36.67%) Service Delivery
2 9 (30.00%) Information Security
3 8 (26.67%) ITSM
3 8 (26.67%) Performance Monitoring
4 7 (23.33%) ITIL
5 5 (16.67%) Continuous Improvement
6 4 (13.33%) Business Continuity
6 4 (13.33%) Information Security Management
6 4 (13.33%) Security Management
6 4 (13.33%) Change Management
6 4 (13.33%) Data Management
6 4 (13.33%) Incident Management
6 4 (13.33%) Network Management
6 4 (13.33%) Capacity Management
7 3 (10.00%) Supplier Management
7 3 (10.00%) Project Management
7 3 (10.00%) E-Commerce
8 2 (6.67%) Risk Assessment
8 2 (6.67%) Risk Management
8 2 (6.67%) Software Engineering
Programming Languages
1 1 (3.33%) C
Qualifications
1 3 (10.00%) Security Cleared
1 3 (10.00%) Degree
2 2 (6.67%) DV Cleared
3 1 (3.33%) SC Cleared
3 1 (3.33%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (6.67%) ISO/IEC 27001
System Software
1 6 (20.00%) Active Directory
2 5 (16.67%) VMware Infrastructure
Systems Management
1 1 (3.33%) WSUS
1 1 (3.33%) SCCM
Vendors
1 8 (26.67%) Microsoft
2 5 (16.67%) VMware
3 1 (3.33%) SolarWinds
3 1 (3.33%) HP
3 1 (3.33%) Cisco
3 1 (3.33%) SAP
3 1 (3.33%) Oracle