The table below looks at the statistics for Service Management skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 82 71 74
Rank change year-on-year
-11 +3
Permanent jobs citing Service Management 16 19 19
As % of all permanent IT jobs located in Gloucestershire 1.51% 2.10% 2.12%
As % of the Processes & Methodologies category 1.85% 2.86% 2.58%
Number of salaries quoted 15 13 12
Average salary £31,500 £52,500 £44,000
Average salary % change year-on-year
-40.00% +19.31%
90% offered a salary of more than £21,600 £27,000 £30,400
10% offered a salary of more than £43,000 £57,000 £55,000
UK excluding London average salary £45,000 £42,500 £44,000
% change year-on-year
+5.88% -3.40%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
867 665 737
As % of all permanent IT jobs located in Gloucestershire 81.79% 73.56% 82.07%
Number of salaries quoted 726 562 607
Average salary £45,000 £37,500 £38,289
Average salary % change year-on-year
+20.00% -2.05%
90% offered a salary of more than £30,000 £25,250 £28,000
10% offered a salary of more than £58,000 £50,000 £50,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gloucestershire

Service Management
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Gloucestershire region.

Service Management Salary Trend in Gloucestershire

Service Management
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Service Management across the Gloucestershire region over the 3 months to 30 January 2015.

Service Management Salary Histogram in Gloucestershire

Service Management
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham -15 6 £31,500 -37.00% 1
Cirencester +5 4 £43,000 -18.09%
Gloucester +12 3 £22,500 -55.00% 1
Service Management
South West

Service Management
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 30 January 2015, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 15 (57.69%) ITIL
2 10 (38.46%) Finance
3 9 (34.62%) MS Office
3 9 (34.62%) MS Excel
3 9 (34.62%) Analytical Skills
4 7 (26.92%) LAN
4 7 (26.92%) SLA
4 7 (26.92%) Microsoft
4 7 (26.92%) Citrix
5 6 (23.08%) Change Management
5 6 (23.08%) Active Directory
5 6 (23.08%) ERP
5 6 (23.08%) Windows
5 6 (23.08%) Continuous Improvement
6 5 (19.23%) Root Cause Analysis
6 5 (19.23%) Cisco Certification
6 5 (19.23%) CCNA
6 5 (19.23%) ITSM
7 4 (15.38%) Project Management
7 4 (15.38%) VMware
7 4 (15.38%) Microsoft Certification
7 4 (15.38%) MCP
7 4 (15.38%) MS Exchange
7 4 (15.38%) DHCP
7 4 (15.38%) TCP/IP
7 4 (15.38%) DNS
7 4 (15.38%) Windows Server 2012
7 4 (15.38%) Windows Server 2008
7 4 (15.38%) Stakeholder Engagement
7 4 (15.38%) Dynamics AX

Service Management
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 30 January 2015, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (15.38%) MS Exchange
2 3 (11.54%) Lync
2 3 (11.54%) Exchange Server 2010
3 2 (7.69%) SharePoint
Applications
1 9 (34.62%) MS Office
1 9 (34.62%) MS Excel
2 2 (7.69%) Spreadsheet
Business Applications
1 4 (15.38%) Dynamics AX
2 1 (3.85%) SAP ERP
2 1 (3.85%) SAP SM
2 1 (3.85%) SAP CRM
Cloud Services
1 1 (3.85%) SaaS
Communications & Networking
1 7 (26.92%) LAN
2 4 (15.38%) DHCP
2 4 (15.38%) TCP/IP
2 4 (15.38%) DNS
3 3 (11.54%) Cisco ASA
3 3 (11.54%) MPLS
3 3 (11.54%) BGP
3 3 (11.54%) EIGRP
3 3 (11.54%) Firewall
4 1 (3.85%) Broadband
4 1 (3.85%) IP Telephony
General
1 10 (38.46%) Finance
2 3 (11.54%) Telecoms
3 1 (3.85%) Manufacturing
3 1 (3.85%) Front Office
3 1 (3.85%) Back Office
Job Titles
1 11 (42.31%) Analyst
2 7 (26.92%) Service Manager
3 6 (23.08%) Support Analyst
4 3 (11.54%) Network Analyst
4 3 (11.54%) Infrastructure Support Analyst
4 3 (11.54%) Infrastructure Analyst
4 3 (11.54%) 2nd Line Support
5 2 (7.69%) 3rd Line Support
5 2 (7.69%) Service Analyst
5 2 (7.69%) Software Support Analyst
5 2 (7.69%) Service Desk Analyst
6 1 (3.85%) SAP Analyst
6 1 (3.85%) 2nd Line Support Analyst
6 1 (3.85%) IT Support
6 1 (3.85%) IT Support Engineer
6 1 (3.85%) Project Engineer
6 1 (3.85%) Senior Analyst
6 1 (3.85%) Cisco Network Analyst
6 1 (3.85%) SAP Support
6 1 (3.85%) SAP Support Analyst
Libraries, Frameworks & Software Standards
1 1 (3.85%) .NET
Miscellaneous
1 9 (34.62%) Analytical Skills
2 3 (11.54%) CMDB
2 3 (11.54%) Mainframe
3 2 (7.69%) Management Information System
3 2 (7.69%) Mathematics
Operating Systems
1 6 (23.08%) Windows
2 4 (15.38%) Windows Server 2012
2 4 (15.38%) Windows Server 2008
3 3 (11.54%) zOS
Processes & Methodologies
1 15 (57.69%) ITIL
2 6 (23.08%) Change Management
2 6 (23.08%) ERP
2 6 (23.08%) Continuous Improvement
3 5 (19.23%) Root Cause Analysis
3 5 (19.23%) ITSM
4 4 (15.38%) Project Management
4 4 (15.38%) Stakeholder Engagement
5 3 (11.54%) Time Management
5 3 (11.54%) IT Governance
5 3 (11.54%) Information Security
5 3 (11.54%) Change Control
5 3 (11.54%) Configuration Management
5 3 (11.54%) Service Delivery
6 2 (7.69%) Capacity Planning
6 2 (7.69%) Incident Management
7 1 (3.85%) Line Management
7 1 (3.85%) Problem Management
7 1 (3.85%) Operations Management
7 1 (3.85%) Resource Management
Programming Languages
1 2 (7.69%) C
2 1 (3.85%) Java
Qualifications
1 5 (19.23%) Cisco Certification
1 5 (19.23%) CCNA
2 4 (15.38%) Microsoft Certification
2 4 (15.38%) MCP
3 2 (7.69%) MCSE
3 2 (7.69%) Degree
3 2 (7.69%) ITIL Foundation Certificate
4 1 (3.85%) SC Cleared
4 1 (3.85%) DV Cleared
4 1 (3.85%) Security Cleared
Quality Assurance & Compliance
1 7 (26.92%) SLA
2 1 (3.85%) ISO/IEC 27001
System Software
1 6 (23.08%) Active Directory
2 1 (3.85%) VMware Infrastructure
Systems Management
1 4 (15.38%) SCCM
2 3 (11.54%) OMEGAMON
2 3 (11.54%) Tivoli Storage Manager
Vendors
1 7 (26.92%) Microsoft
1 7 (26.92%) Citrix
2 4 (15.38%) VMware
3 3 (11.54%) Juniper
3 3 (11.54%) Nokia
3 3 (11.54%) Cisco
3 3 (11.54%) IBM
3 3 (11.54%) CheckPoint
4 2 (7.69%) SAP
5 1 (3.85%) Syclo
5 1 (3.85%) JD Edwards
Gloucester, Gloucestershire
Rullion IT Plus
Salary: £38000 - £44000 per annum + benefits + bonus
Posted: 1 hour ago
Cheltenham, Gloucestershire
Informatiq Consulting
Salary: £40000 - £55000 per annum
Posted: 2 days ago
Gloucestershire
BAE Systems
Posted: 3 days ago