The first table below looks at the demand for Service Management skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Gloucestershire region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 71 78 82
Rank change year-on-year
+7 +4
Permanent jobs citing Service Management 17 3 22
As % of all permanent IT jobs located in Gloucestershire 1.87% 0.37% 1.74%
As % of the Processes & Methodologies category 2.51% 0.48% 2.38%
Number of salaries quoted 8 3 18
Average salary £48,500 £71,500 £40,000
Average salary % change year-on-year
-32.16% +78.75%
90% offered a salary of more than £32,500 £71,500 £27,700
10% offered a salary of more than £53,250 £71,500 £51,500
UK excluding London average salary £43,401 £42,500 £42,500
% change year-on-year
+2.11% -
Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
676 624 926
As % of all permanent IT jobs located in Gloucestershire 74.20% 76.47% 73.26%
Number of salaries quoted 541 569 854
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £28,500 £27,500 £30,000
10% offered a salary of more than £54,000 £55,000 £50,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
South West

Service Management
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gloucestershire

Service Management
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Gloucestershire region.

Service Management Salary Trend in Gloucestershire

Service Management
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Service Management across the Gloucestershire region over the 3 months to 31 July 2014.

Service Management Salary Histogram in Gloucestershire

Service Management
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham -5 7 £40,500 -43.35% 1
Tewkesbury - 3 £37,500 -
Filton - 1 - - 1
Gloucester - 1 £55,000 - 2
Service Management
South West

Service Management
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 31 July 2014, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 16 (61.54%) ITIL
2 10 (38.46%) Change Management
3 9 (34.62%) Service Delivery
4 8 (30.77%) ITSM
4 8 (30.77%) Finance
5 7 (26.92%) HP
6 6 (23.08%) Windows
6 6 (23.08%) Configuration Management
6 6 (23.08%) Active Directory
6 6 (23.08%) DV Cleared
6 6 (23.08%) Security Cleared
7 5 (19.23%) Requirements Management
7 5 (19.23%) Problem Management
7 5 (19.23%) Windows 7
7 5 (19.23%) Continuous Improvement
7 5 (19.23%) Performance Monitoring
7 5 (19.23%) Windows XP
7 5 (19.23%) Microsoft
8 4 (15.38%) C
8 4 (15.38%) Project Management
8 4 (15.38%) Release Management
9 3 (11.54%) User Acceptance Testing
9 3 (11.54%) VMware Infrastructure
9 3 (11.54%) Windows Server 2008
9 3 (11.54%) Data Management
9 3 (11.54%) Supplier Management
9 3 (11.54%) VMware
9 3 (11.54%) SQL
9 3 (11.54%) Data Warehouse
9 3 (11.54%) SAN

Service Management
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 31 July 2014, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 2 (7.69%) MS Office
2 1 (3.85%) MS Project
2 1 (3.85%) MS Visio
Business Applications
1 1 (3.85%) SAP CRM
Communications & Networking
1 3 (11.54%) SAN
2 1 (3.85%) Network Security
2 1 (3.85%) LAN
2 1 (3.85%) WAN
2 1 (3.85%) TCP/IP
Database & Business Intelligence
1 3 (11.54%) Data Warehouse
2 2 (7.69%) MS Access
General
1 8 (30.77%) Finance
2 2 (7.69%) Banking
3 1 (3.85%) Billing
3 1 (3.85%) Financial Institution
Job Titles
1 3 (11.54%) IT Services Delivery Manager
1 3 (11.54%) IT Services Manager
1 3 (11.54%) Governance Manager
1 3 (11.54%) Analyst
1 3 (11.54%) Support Analyst
1 3 (11.54%) 2nd Line Support
1 3 (11.54%) Services Delivery Manager
1 3 (11.54%) Release Manager
1 3 (11.54%) Service Manager
1 3 (11.54%) Team Leader
1 3 (11.54%) Delivery Manager
1 3 (11.54%) Data Manager
2 2 (7.69%) Desktop Support Analyst
2 2 (7.69%) Desktop Support
2 2 (7.69%) Desktop Analyst
2 2 (7.69%) Data Warehouse Manager
2 2 (7.69%) Infrastructure Team Leader
3 1 (3.85%) SAP Analyst
3 1 (3.85%) Requirements Engineer
3 1 (3.85%) Infrastructure Support Engineer
Miscellaneous
1 1 (3.85%) Mathematics
1 1 (3.85%) Statistics
1 1 (3.85%) Enterprise Software
1 1 (3.85%) Management Information System
Operating Systems
1 6 (23.08%) Windows
2 5 (19.23%) Windows 7
2 5 (19.23%) Windows XP
3 3 (11.54%) Windows Server 2008
3 3 (11.54%) Windows Server 2003
4 2 (7.69%) Windows 2000 Server
5 1 (3.85%) Red Hat Enterprise Linux
5 1 (3.85%) UNIX
5 1 (3.85%) HPUX
5 1 (3.85%) Linux
Processes & Methodologies
1 16 (61.54%) ITIL
2 10 (38.46%) Change Management
3 9 (34.62%) Service Delivery
4 8 (30.77%) ITSM
5 6 (23.08%) Configuration Management
6 5 (19.23%) Requirements Management
6 5 (19.23%) Problem Management
6 5 (19.23%) Continuous Improvement
6 5 (19.23%) Performance Monitoring
7 4 (15.38%) Project Management
7 4 (15.38%) Release Management
8 3 (11.54%) User Acceptance Testing
8 3 (11.54%) Data Management
8 3 (11.54%) Supplier Management
9 2 (7.69%) E-Commerce
9 2 (7.69%) Business Continuity
9 2 (7.69%) Information Security
9 2 (7.69%) Process Management
9 2 (7.69%) Capacity Management
9 2 (7.69%) Network Management
Programming Languages
1 4 (15.38%) C
2 3 (11.54%) SQL
Qualifications
1 6 (23.08%) DV Cleared
1 6 (23.08%) Security Cleared
2 1 (3.85%) Degree
2 1 (3.85%) LPIC
2 1 (3.85%) MCITP
2 1 (3.85%) MCP
2 1 (3.85%) MCSE
2 1 (3.85%) CCDA
2 1 (3.85%) Cisco Certification
2 1 (3.85%) Microsoft Certification
2 1 (3.85%) PRINCE2 Certification
2 1 (3.85%) RHCE
Quality Assurance & Compliance
1 2 (7.69%) SLA
System Software
1 6 (23.08%) Active Directory
2 3 (11.54%) VMware Infrastructure
3 1 (3.85%) Hyper-V
3 1 (3.85%) Microsoft Virtual Server
Systems Management
1 1 (3.85%) SCCM
1 1 (3.85%) BMC PATROL
Vendors
1 7 (26.92%) HP
2 5 (19.23%) Microsoft
3 3 (11.54%) VMware
4 2 (7.69%) SAP
5 1 (3.85%) SolarWinds
5 1 (3.85%) Cisco
5 1 (3.85%) IBM
5 1 (3.85%) Red Hat
Gloucester, Gloucestershire
Horizon Nuclear Power Services Ltd
Salary: Competitive plus significant benefits
Posted: 19 hours ago
Filton, Gloucestershire
BAE - AMS
Salary: Negotiable
Posted: 4 days ago
Cheltenham
Capita - ITMS
Salary: £400 - £500 per day
Posted: 5 days ago
Gloucestershire
BAE Systems
Posted: 5 days ago
Gloucester, Gloucestershire
Vodafone Group
Posted: 12 days ago