The first table below looks at the demand for Service Management skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Gloucestershire region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 71 79 84
Rank change year-on-year
+8 +5
Permanent jobs citing Service Management 14 8 22
As % of all permanent IT jobs located in Gloucestershire 1.58% 0.94% 1.70%
As % of the Processes & Methodologies category 2.17% 1.22% 2.29%
Number of salaries quoted 10 8 18
Average salary £48,500 £71,500 £40,000
Average salary % change year-on-year
-32.16% +78.75%
90% offered a salary of more than £31,400 £31,800 £34,250
10% offered a salary of more than £52,750 £71,500 £51,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -
Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
646 654 960
As % of all permanent IT jobs located in Gloucestershire 72.75% 76.94% 74.36%
Number of salaries quoted 517 599 869
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £30,000 £25,000 £30,000
10% offered a salary of more than £55,000 £55,000 £51,400
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
Service Management
South West

Service Management
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gloucestershire

Service Management
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Gloucestershire region.

Service Management Salary Trend in Gloucestershire

Service Management
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Service Management across the Gloucestershire region over the 3 months to 11 July 2014.

Service Management Salary Histogram in Gloucestershire

Service Management
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham -10 6 £40,500 -43.35%
Tewkesbury - 3 £37,500 -
Gloucester - 2 £38,250 -
Service Management
South West

Service Management
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 11 July 2014, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 14 (53.85%) ITIL
2 10 (38.46%) Service Delivery
3 9 (34.62%) Finance
4 8 (30.77%) Change Management
4 8 (30.77%) ITSM
5 7 (26.92%) Windows
5 7 (26.92%) Microsoft
5 7 (26.92%) Windows 7
5 7 (26.92%) Continuous Improvement
5 7 (26.92%) Performance Monitoring
6 6 (23.08%) Windows XP
7 5 (19.23%) Active Directory
7 5 (19.23%) Project Management
8 4 (15.38%) Data Warehouse
8 4 (15.38%) VMware
8 4 (15.38%) Data Management
8 4 (15.38%) Supplier Management
8 4 (15.38%) Windows Server 2008
8 4 (15.38%) VMware Infrastructure
8 4 (15.38%) Release Management
9 3 (11.54%) User Acceptance Testing
9 3 (11.54%) Incident Management
9 3 (11.54%) Windows 2000 Server
9 3 (11.54%) Security Cleared
9 3 (11.54%) Network Management
9 3 (11.54%) Capacity Management
9 3 (11.54%) Banking
9 3 (11.54%) Business Continuity
9 3 (11.54%) Information Security
9 3 (11.54%) E-Commerce

Service Management
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 11 July 2014, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.85%) MS Exchange
1 1 (3.85%) Exchange Server 5.5
Applications
1 2 (7.69%) MS Office
2 1 (3.85%) MS Visio
2 1 (3.85%) MS Project
Business Applications
1 1 (3.85%) SAP CRM
Communications & Networking
1 3 (11.54%) SAN
2 1 (3.85%) TCP/IP
Database & Business Intelligence
1 4 (15.38%) Data Warehouse
2 3 (11.54%) MS Access
3 1 (3.85%) SQL Server
General
1 9 (34.62%) Finance
2 3 (11.54%) Banking
3 1 (3.85%) Billing
3 1 (3.85%) Financial Institution
Job Titles
1 4 (15.38%) Service Manager
1 4 (15.38%) Team Leader
1 4 (15.38%) Data Manager
2 3 (11.54%) IT Services Delivery Manager
2 3 (11.54%) IT Services Manager
2 3 (11.54%) Infrastructure Team Leader
2 3 (11.54%) Data Warehouse Manager
2 3 (11.54%) Governance Manager
2 3 (11.54%) Delivery Manager
2 3 (11.54%) Services Delivery Manager
2 3 (11.54%) Release Manager
2 3 (11.54%) Analyst
2 3 (11.54%) Support Analyst
3 2 (7.69%) 2nd Line Support
3 2 (7.69%) Desktop Support Analyst
3 2 (7.69%) Desktop Support
3 2 (7.69%) Desktop Analyst
4 1 (3.85%) SAP Team Leader
4 1 (3.85%) SAP Support Analyst
4 1 (3.85%) Business Analyst Team Leader
Miscellaneous
1 1 (3.85%) Management Information System
1 1 (3.85%) Mathematics
1 1 (3.85%) Enterprise Software
Operating Systems
1 7 (26.92%) Windows
1 7 (26.92%) Windows 7
2 6 (23.08%) Windows XP
3 4 (15.38%) Windows Server 2008
4 3 (11.54%) Windows 2000 Server
4 3 (11.54%) Windows Server 2003
5 1 (3.85%) Windows NT
Processes & Methodologies
1 14 (53.85%) ITIL
2 10 (38.46%) Service Delivery
3 8 (30.77%) Change Management
3 8 (30.77%) ITSM
4 7 (26.92%) Continuous Improvement
4 7 (26.92%) Performance Monitoring
5 5 (19.23%) Project Management
6 4 (15.38%) Data Management
6 4 (15.38%) Supplier Management
6 4 (15.38%) Release Management
7 3 (11.54%) User Acceptance Testing
7 3 (11.54%) Network Management
7 3 (11.54%) Capacity Management
7 3 (11.54%) Incident Management
7 3 (11.54%) Business Continuity
7 3 (11.54%) Information Security
7 3 (11.54%) E-Commerce
8 2 (7.69%) Requirements Management
8 2 (7.69%) Problem Management
8 2 (7.69%) Process Management
Programming Languages
1 1 (3.85%) C
Qualifications
1 3 (11.54%) Security Cleared
2 2 (7.69%) Degree
2 2 (7.69%) DV Cleared
3 1 (3.85%) PRINCE2 Certification
3 1 (3.85%) SC Cleared
Quality Assurance & Compliance
1 2 (7.69%) SLA
System Software
1 5 (19.23%) Active Directory
2 4 (15.38%) VMware Infrastructure
Systems Management
1 1 (3.85%) WSUS
1 1 (3.85%) SCCM
Vendors
1 7 (26.92%) Microsoft
2 4 (15.38%) VMware
3 3 (11.54%) HP
4 2 (7.69%) SAP
5 1 (3.85%) SolarWinds