The table below looks at the statistics for Service Management skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Management
Rank 70 82 78
Rank change year-on-year
+12 -4
Permanent jobs citing Service Management 28 10 18
As % of all permanent IT jobs located in Gloucestershire 2.71% 1.03% 2.05%
As % of the Processes & Methodologies category 3.25% 1.36% 2.62%
Number of salaries quoted 12 7 14
Average salary £43,750 £52,500 £71,500
Average salary % change year-on-year
-16.66% -26.57%
UK excluding London average salary £45,000 £46,500 £42,500
% change year-on-year
-3.22% +9.41%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
861 738 687
As % of all permanent IT jobs located in Gloucestershire 83.27% 76.16% 78.34%
Number of salaries quoted 706 608 614
Average salary £45,000 £40,000 £36,500
Average salary % change year-on-year
+12.50% +9.58%
90% offered a salary of more than £30,000 £30,000 £27,000
10% offered a salary of more than £65,000 £52,500 £55,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gloucestershire

Service Management
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Gloucestershire region.

Service Management Salary Trend in Gloucestershire

Service Management
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Service Management across the Gloucestershire region over the 3 months to 29 May 2015.

Service Management Salary Histogram in Gloucestershire

Service Management
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham +11 6 £42,250 -12.88% 1
Gloucester -17 2 £50,000 +30.71%
Stroud - 2 £37,500 -
Service Management
South West

Service Management
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 29 May 2015, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 44 (86.27%) ITIL
2 28 (54.90%) Security Cleared
3 25 (49.02%) DV Cleared
4 24 (47.06%) Time Management
4 24 (47.06%) Agile Software Development
4 24 (47.06%) C
4 24 (47.06%) Project Management
5 23 (45.10%) Windows
5 23 (45.10%) Management Information System
5 23 (45.10%) Information Security
6 22 (43.14%) Scrum
6 22 (43.14%) VMware
6 22 (43.14%) Military
6 22 (43.14%) DevOps
7 20 (39.22%) Linux
8 17 (33.33%) Cisco
8 17 (33.33%) Microsoft
8 17 (33.33%) Configuration Management
9 14 (27.45%) VMware Infrastructure
10 12 (23.53%) Computer Science
10 12 (23.53%) Use Case
10 12 (23.53%) vSphere
10 12 (23.53%) Rational DOORS
10 12 (23.53%) Validation
10 12 (23.53%) TOGAF
10 12 (23.53%) Requirements Management
10 12 (23.53%) MODAF
10 12 (23.53%) Change Management
10 12 (23.53%) Data Modelling
10 12 (23.53%) Performance Metrics

Service Management
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 29 May 2015, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (11.76%) MS Exchange
2 3 (5.88%) Lync
2 3 (5.88%) OpenStack
3 2 (3.92%) Exchange Server 2010
3 2 (3.92%) SharePoint
4 1 (1.96%) IIS
4 1 (1.96%) Apache
4 1 (1.96%) SharePoint 2010
Applications
1 8 (15.69%) MS Office
2 6 (11.76%) MS Excel
3 2 (3.92%) MS Visio
4 1 (1.96%) Spreadsheet
Business Applications
1 3 (5.88%) Dynamics AX
Cloud Services
1 1 (1.96%) Cloud Computing
1 1 (1.96%) Office 365
Communications & Networking
1 8 (15.69%) LAN
2 4 (7.84%) TCP/IP
2 4 (7.84%) DNS
2 4 (7.84%) DHCP
3 2 (3.92%) Cisco ASA
3 2 (3.92%) Firewall
3 2 (3.92%) SAN
3 2 (3.92%) MPLS
3 2 (3.92%) BGP
3 2 (3.92%) EIGRP
3 2 (3.92%) WAN
4 1 (1.96%) SMTP
4 1 (1.96%) SNMP
4 1 (1.96%) Broadband
Database & Business Intelligence
1 3 (5.88%) SQL Server
Development Applications
1 12 (23.53%) Rational DOORS
General
1 22 (43.14%) Military
2 7 (13.73%) Finance
3 2 (3.92%) Telecoms
4 1 (1.96%) Retail
Job Titles
1 12 (23.53%) Systems Engineer
2 10 (19.61%) Analyst
2 10 (19.61%) Platform Engineer
3 9 (17.65%) Service Manager
4 6 (11.76%) Support Analyst
5 5 (9.80%) Services Delivery Manager
5 5 (9.80%) Delivery Manager
6 4 (7.84%) Infrastructure Support Analyst
6 4 (7.84%) Infrastructure Analyst
7 3 (5.88%) Administrator
7 3 (5.88%) IT Administrator
8 2 (3.92%) IT Services Manager
8 2 (3.92%) Senior Network Analyst
8 2 (3.92%) IT Services Delivery Manager
8 2 (3.92%) Service Desk Analyst
8 2 (3.92%) Network Analyst
8 2 (3.92%) Senior Analyst
8 2 (3.92%) Head of Infrastructure
8 2 (3.92%) 3rd Line Support
8 2 (3.92%) Service Analyst
Libraries, Frameworks & Software Standards
1 3 (5.88%) .NET
2 1 (1.96%) CGI
Miscellaneous
1 23 (45.10%) Management Information System
2 12 (23.53%) Computer Science
2 12 (23.53%) Performance Metrics
3 6 (11.76%) Analytical Skills
4 1 (1.96%) GIS
4 1 (1.96%) Mathematics
Operating Systems
1 23 (45.10%) Windows
2 20 (39.22%) Linux
3 5 (9.80%) Windows Server 2008
3 5 (9.80%) Windows Server 2012
4 4 (7.84%) Red Hat Enterprise Linux
5 3 (5.88%) UNIX
6 1 (1.96%) Windows Server 2003
6 1 (1.96%) CentOS
Processes & Methodologies
1 44 (86.27%) ITIL
2 24 (47.06%) Time Management
2 24 (47.06%) Agile Software Development
2 24 (47.06%) Project Management
3 23 (45.10%) Information Security
4 22 (43.14%) Scrum
4 22 (43.14%) DevOps
5 17 (33.33%) Configuration Management
6 12 (23.53%) Use Case
6 12 (23.53%) Validation
6 12 (23.53%) TOGAF
6 12 (23.53%) Requirements Management
6 12 (23.53%) MODAF
6 12 (23.53%) Change Management
6 12 (23.53%) Data Modelling
7 10 (19.61%) Document Management
8 7 (13.73%) Problem Management
9 5 (9.80%) Service Delivery
9 5 (9.80%) ITSM
10 4 (7.84%) Incident Management
Programming Languages
1 24 (47.06%) C
2 5 (9.80%) SQL
3 2 (3.92%) Java
4 1 (1.96%) PHP
Qualifications
1 28 (54.90%) Security Cleared
2 25 (49.02%) DV Cleared
3 8 (15.69%) Microsoft Certification
4 6 (11.76%) ITIL Certification
5 5 (9.80%) CCNA
5 5 (9.80%) Cisco Certification
5 5 (9.80%) SC Cleared
5 5 (9.80%) MCITP
6 3 (5.88%) MCSA
6 3 (5.88%) MCP
6 3 (5.88%) VMware Certified Professional (VCP)
7 2 (3.92%) MCSE
8 1 (1.96%) Degree
Quality Assurance & Compliance
1 6 (11.76%) SLA
System Software
1 14 (27.45%) VMware Infrastructure
2 12 (23.53%) vSphere
3 8 (15.69%) Active Directory
4 2 (3.92%) KVM
4 2 (3.92%) Hyper-V
4 2 (3.92%) Terminal Services
5 1 (1.96%) XenApp
5 1 (1.96%) XenDesktop
Systems Management
1 5 (9.80%) SCCM
Vendors
1 22 (43.14%) VMware
2 17 (33.33%) Cisco
2 17 (33.33%) Microsoft
3 7 (13.73%) Citrix
4 4 (7.84%) Red Hat
5 3 (5.88%) HP
6 2 (3.92%) JD Edwards
6 2 (3.92%) CheckPoint
6 2 (3.92%) Juniper
6 2 (3.92%) NetApp
6 2 (3.92%) Nokia
6 2 (3.92%) SAP
7 1 (1.96%) Dell
7 1 (1.96%) Computacenter
Gloucestershire
Intapeople
Salary: £28000 - £32000 per annum
Posted: 16 hours ago
Gloucestershire
Progressive Recruitment
Salary: £40000 - £45000 per annum + competitive
Posted: 10 days ago