The first table below looks at the demand for Service Management skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Gloucestershire region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Management
Rank 75 73 73
Rank change year-on-year
-2 0
Permanent jobs citing Service Management 17 29 18
As % of all permanent IT jobs located in Gloucestershire 1.927% 2.360% 1.625%
As % of the Processes & Methodologies category 2.782% 3.251% 2.378%
Number of salaries quoted 13 20 15
Average salary £71,500 £41,250 £41,500
Average salary % change year-on-year
+73.33% -0.60%
UK excluding London average salary £42,500 £44,000 £45,000
% change year-on-year
-3.40% -2.22%
All Processes & Methodologies
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
611 892 757
As % of all permanent IT jobs located in Gloucestershire 69.27% 72.58% 68.32%
Number of salaries quoted 527 732 671
Average salary £36,000 £40,000 £37,500
Average salary % change year-on-year
-10.00% +6.66%
90% offered a salary of more than £25,000 £30,000 £27,500
10% offered a salary of more than £52,500 £56,500 £52,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
South West

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Gloucestershire Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Gloucestershire region.

Gloucestershire Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the Gloucestershire region over the 3 months to 17 May 2013.

Gloucestershire Service Management Salary Histogram

Service Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Cheltenham +17 12 £71,500 +78.75%
Stroud +16 1 £35,000 -
Cirencester +10 1 £45,000 +100.00%
Tewkesbury 0 1 - -
Service Management
South West

Service Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 20 (54.05%) ITIL
2 12 (32.43%) Security Cleared
3 11 (29.73%) DV Cleared
4 10 (27.03%) Service Delivery
5 9 (24.32%) Information Security Management
5 9 (24.32%) Security Management
5 9 (24.32%) Risk Management
5 9 (24.32%) Risk Assessment
5 9 (24.32%) Information Security
5 9 (24.32%) Web Services
5 9 (24.32%) UNIX
5 9 (24.32%) ISMS
5 9 (24.32%) RMADS
5 9 (24.32%) ISO/IEC 27001
6 6 (16.22%) Time Management
6 6 (16.22%) Oracle
6 6 (16.22%) Linux
6 6 (16.22%) ITSM
7 5 (13.51%) Change Management
7 5 (13.51%) Shell Script
7 5 (13.51%) VMware
7 5 (13.51%) Stakeholder Management
7 5 (13.51%) TCP/IP
7 5 (13.51%) SQL Server
7 5 (13.51%) Perl
7 5 (13.51%) Windows
7 5 (13.51%) Release Management
7 5 (13.51%) Problem Management
7 5 (13.51%) Cloud Computing
7 5 (13.51%) Incident Management

Service Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Gloucestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 9 (24.32%) Web Services
2 4 (10.81%) SOAP
2 4 (10.81%) RESTful
3 1 (2.703%) ODBC
Application Platforms
1 4 (10.81%) Apache
Applications
1 2 (5.405%) MS Excel
Business Applications
1 1 (2.703%) SAP IS-U
Communications & Networking
1 5 (13.51%) TCP/IP
2 4 (10.81%) Firewall
3 2 (5.405%) DNS
4 1 (2.703%) SAN
4 1 (2.703%) X.509
4 1 (2.703%) DHCP
Database & Business Intelligence
1 5 (13.51%) SQL Server
Development Applications
1 1 (2.703%) TestDirector
1 1 (2.703%) LoadRunner
1 1 (2.703%) Rational Functional Tester
General
1 4 (10.81%) Finance
2 1 (2.703%) Manufacturing
2 1 (2.703%) Telecoms
Job Titles
1 9 (24.32%) Security Consultant
1 9 (24.32%) Consultant
1 9 (24.32%) CLAS Consultant
1 9 (24.32%) CLAS Security Consultant
2 6 (16.22%) Analyst
3 4 (10.81%) Systems Engineer
3 4 (10.81%) Service Analyst
3 4 (10.81%) Services Delivery Analyst
4 3 (8.108%) Designer
4 3 (8.108%) Solutions Designer
4 3 (8.108%) Tester
4 3 (8.108%) Systems Tester
5 2 (5.405%) Technical Analyst
5 2 (5.405%) Service Manager
5 2 (5.405%) Architect
5 2 (5.405%) Relationships Manager
5 2 (5.405%) UNIX Engineer
6 1 (2.703%) Business Manager
6 1 (2.703%) IT Graduate
6 1 (2.703%) Storage Engineer
Miscellaneous
1 9 (24.32%) RMADS
2 5 (13.51%) Cloud Computing
3 2 (5.405%) Management Information System
3 2 (5.405%) CMDB
4 1 (2.703%) Replication
4 1 (2.703%) Clustering
4 1 (2.703%) SaaS
Operating Systems
1 9 (24.32%) UNIX
2 6 (16.22%) Linux
3 5 (13.51%) Windows
4 4 (10.81%) Windows 7
5 3 (8.108%) Windows XP
6 2 (5.405%) Solaris
7 1 (2.703%) Windows Vista
7 1 (2.703%) Windows Server 2008
7 1 (2.703%) AIX
7 1 (2.703%) HPUX
Processes & Methodologies
1 20 (54.05%) ITIL
2 10 (27.03%) Service Delivery
3 9 (24.32%) Information Security Management
3 9 (24.32%) Security Management
3 9 (24.32%) Risk Management
3 9 (24.32%) Risk Assessment
3 9 (24.32%) Information Security
3 9 (24.32%) ISMS
4 6 (16.22%) Time Management
4 6 (16.22%) ITSM
5 5 (13.51%) Change Management
5 5 (13.51%) Incident Management
5 5 (13.51%) Stakeholder Management
5 5 (13.51%) Root Cause Analysis
5 5 (13.51%) Problem Management
5 5 (13.51%) Release Management
6 3 (8.108%) Test Scripting
6 3 (8.108%) Software Deployment
6 3 (8.108%) Change Control
6 3 (8.108%) Configuration Management
Programming Languages
1 5 (13.51%) Perl
1 5 (13.51%) Shell Script
2 4 (10.81%) C++
2 4 (10.81%) Java
3 2 (5.405%) SQL
4 1 (2.703%) VB
4 1 (2.703%) C
Qualifications
1 12 (32.43%) Security Cleared
2 11 (29.73%) DV Cleared
3 4 (10.81%) ITIL Certification
4 1 (2.703%) Degree
Quality Assurance & Compliance
1 9 (24.32%) ISO/IEC 27001
System Software
1 4 (10.81%) VMware Infrastructure
1 4 (10.81%) Hyper-V
2 3 (8.108%) Microsoft App-V
3 1 (2.703%) Citrix Presentation Server
3 1 (2.703%) NFS
3 1 (2.703%) Active Directory
Systems Management
1 1 (2.703%) Tivoli
1 1 (2.703%) Tivoli Storage Manager
1 1 (2.703%) HP Quality Center
Vendors
1 6 (16.22%) Oracle
2 5 (13.51%) VMware
3 3 (8.108%) Altiris
3 3 (8.108%) Microsoft
3 3 (8.108%) Citrix
4 1 (2.703%) HP
4 1 (2.703%) Business Objects
4 1 (2.703%) SAP
4 1 (2.703%) IBM