The table below looks at the statistics for CRM skills in IT jobs advertised for the Guildford region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 53 41 75
Rank change year-on-year
-12 +34
Permanent jobs citing CRM 21 34 11
As % of all permanent IT jobs located in Guildford 3.61% 4.51% 1.42%
As % of the Processes & Methodologies category 4.38% 6.25% 1.79%
Number of salaries quoted 16 31 11
Average salary £57,500 £47,500 £35,000
Average salary % change year-on-year
+21.05% +35.71%
90% offered a salary of more than £26,250 £27,500 £25,000
10% offered a salary of more than £62,500 £70,000 £42,500
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Surrey

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Guildford region.

Processes & Methodologies Category
Guildford
Permanent IT job ads with a match in the
Processes & Methodologies category
479 544 613
As % of all permanent IT jobs located in Guildford 82.44% 72.15% 78.99%
Number of salaries quoted 426 481 565
Average salary £45,000 £45,000 £37,500
Average salary % change year-on-year
- +20.00%
90% offered a salary of more than £30,000 £28,000 £25,000
10% offered a salary of more than £62,500 £55,000 £60,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend in Guildford

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Guildford region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Guildford

CRM
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Guildford region.

CRM Salary Trend in Guildford

CRM
Salary Histogram in Guildford

This chart provides a salary histogram for IT jobs citing CRM across the Guildford region over the 3 months to 30 September 2014.

CRM Salary Histogram in Guildford

CRM
Top 30 Related IT Skills in Guildford

For the 6 months to 30 September 2014, IT jobs across the Guildford region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 28 (58.33%) Project Management
2 25 (52.08%) PRINCE2
3 18 (37.50%) Degree
4 17 (35.42%) PKI
4 17 (35.42%) UML
4 17 (35.42%) ISO/IEC 17799
4 17 (35.42%) ITIL
4 17 (35.42%) Smartcard
4 17 (35.42%) Configuration Management
4 17 (35.42%) PRINCE
4 17 (35.42%) Management Information System
4 17 (35.42%) E-Procurement
4 17 (35.42%) Logistics
4 17 (35.42%) Supply Chain Management
4 17 (35.42%) Systems Analysis
5 15 (31.25%) Microsoft
6 12 (25.00%) Marketing
7 10 (20.83%) Dynamics CRM
8 9 (18.75%) Stakeholder Management
9 8 (16.67%) PRINCE2 Certification
9 8 (16.67%) MS Excel
9 8 (16.67%) E-Commerce
10 7 (14.58%) HTML
10 7 (14.58%) JavaScript
10 7 (14.58%) CSS
10 7 (14.58%) SEO
10 7 (14.58%) Web Design
10 7 (14.58%) Retail
10 7 (14.58%) Web Development
10 7 (14.58%) Digital Marketing

CRM
Top Related IT Skills in Guildford by Category

For the 6 months to 30 September 2014, IT jobs across the Guildford region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.08%) CMS
Applications
1 8 (16.67%) MS Excel
2 5 (10.42%) MS Office
3 3 (6.25%) MS Visio
3 3 (6.25%) MS PowerPoint
Business Applications
1 10 (20.83%) Dynamics CRM
2 1 (2.08%) Dynamics GP
2 1 (2.08%) Dynamics NAV
Cloud Services
1 3 (6.25%) Force.com
Communications & Networking
1 2 (4.17%) LAN
1 2 (4.17%) WAN
2 1 (2.08%) DHCP
2 1 (2.08%) HTTP
2 1 (2.08%) TCP/IP
2 1 (2.08%) VPN
2 1 (2.08%) DNS
2 1 (2.08%) DEFINITY
2 1 (2.08%) Intranet
2 1 (2.08%) Internet
2 1 (2.08%) Telnet
2 1 (2.08%) Firewall
2 1 (2.08%) Symposium
2 1 (2.08%) IP Telephony
2 1 (2.08%) VLAN
Database & Business Intelligence
1 1 (2.08%) SQL Server
General
1 12 (25.00%) Marketing
2 7 (14.58%) Retail
3 3 (6.25%) Back Office
3 3 (6.25%) Finance
4 1 (2.08%) Legal
Job Titles
1 17 (35.42%) Consultant
1 17 (35.42%) Technical Consultant
2 8 (16.67%) Project Manager
3 7 (14.58%) E-Commerce Manager
3 7 (14.58%) Web Manager
4 6 (12.50%) Administrator
5 5 (10.42%) Analyst
6 3 (6.25%) Business Analyst
6 3 (6.25%) IT Administrator
7 2 (4.17%) Senior Analyst
7 2 (4.17%) Senior Business Analyst
8 1 (2.08%) Data Analyst
8 1 (2.08%) CRM Project Manager
8 1 (2.08%) SAP Business Analyst
8 1 (2.08%) Senior SAP Business Analyst
8 1 (2.08%) Graduate
8 1 (2.08%) Support Analyst
8 1 (2.08%) Support Engineer
8 1 (2.08%) Applications Support
8 1 (2.08%) CRM Manager
Libraries, Frameworks & Software Standards
1 7 (14.58%) HTML
1 7 (14.58%) CSS
1 7 (14.58%) HTML5
1 7 (14.58%) CSS3
Miscellaneous
1 17 (35.42%) Smartcard
1 17 (35.42%) Management Information System
1 17 (35.42%) PKI
2 3 (6.25%) Social Media
3 2 (4.17%) Analytical Skills
3 2 (4.17%) FMCG
4 1 (2.08%) Computer Science
Processes & Methodologies
1 28 (58.33%) Project Management
2 25 (52.08%) PRINCE2
3 17 (35.42%) UML
3 17 (35.42%) PRINCE
3 17 (35.42%) Configuration Management
3 17 (35.42%) ITIL
3 17 (35.42%) E-Procurement
3 17 (35.42%) Logistics
3 17 (35.42%) Supply Chain Management
3 17 (35.42%) Systems Analysis
4 9 (18.75%) Stakeholder Management
5 8 (16.67%) E-Commerce
6 7 (14.58%) SEO
6 7 (14.58%) Web Design
6 7 (14.58%) Web Development
6 7 (14.58%) Digital Marketing
7 3 (6.25%) QMS
7 3 (6.25%) Business Analytics
7 3 (6.25%) Analytics
7 3 (6.25%) Quality Management
Programming Languages
1 7 (14.58%) JavaScript
2 1 (2.08%) SQL
Qualifications
1 18 (37.50%) Degree
2 8 (16.67%) PRINCE2 Certification
3 1 (2.08%) Avaya Certification
3 1 (2.08%) MCP
Quality Assurance & Compliance
1 17 (35.42%) ISO/IEC 17799
System Software
1 1 (2.08%) Active Directory
1 1 (2.08%) VMware Infrastructure
Vendors
1 15 (31.25%) Microsoft
2 3 (6.25%) Salesforce.com
2 3 (6.25%) Zoho
3 2 (4.17%) SAP
4 1 (2.08%) Cisco
4 1 (2.08%) VMware
4 1 (2.08%) Nortel
4 1 (2.08%) Citrix
4 1 (2.08%) Avaya