The table below looks at the statistics for ITSM skills in IT jobs advertised for the Guildford region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 64 65 86
Rank change year-on-year
+1 +21
Permanent jobs citing ITSM 8 3 1
As % of all permanent IT jobs located in Guildford 1.22% 0.44% 0.12%
As % of the Processes & Methodologies category 1.51% 0.62% 0.16%
Number of salaries quoted 7 2 1
Average salary £23,500 £27,500 £39,000
Average salary % change year-on-year
-14.54% -29.48%
UK excluding London average salary £36,500 £45,000 £39,469
% change year-on-year
-18.88% +14.01%
ITSM
Surrey

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Guildford region.

Processes & Methodologies Category
Guildford
Permanent IT job ads with a match in the
Processes & Methodologies category
531 487 645
As % of all permanent IT jobs located in Guildford 81.07% 71.72% 78.85%
Number of salaries quoted 486 439 606
Average salary £47,500 £45,000 £37,500
Average salary % change year-on-year
+5.55% +20.00%
90% offered a salary of more than £30,000 £29,000 £25,000
10% offered a salary of more than £62,500 £55,000 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Guildford

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Guildford region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Guildford

ITSM
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Guildford region.

ITSM Salary Trend in Guildford

ITSM
Top 30 Related IT Skills in Guildford

For the 6 months to 30 October 2014, IT jobs across the Guildford region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 18 (94.74%) ITIL
2 17 (89.47%) SQL
3 15 (78.95%) VMware
4 14 (73.68%) .NET
4 14 (73.68%) HTML
4 14 (73.68%) JavaScript
4 14 (73.68%) CSS
4 14 (73.68%) Web Services
5 5 (26.32%) Service Management
6 3 (15.79%) FrontRange
7 2 (10.53%) XML
7 2 (10.53%) Linux
8 1 (5.26%) Python
8 1 (5.26%) LAN
8 1 (5.26%) WAN
8 1 (5.26%) VPN
8 1 (5.26%) DNS
8 1 (5.26%) IBM
8 1 (5.26%) Microsoft
8 1 (5.26%) Active Directory
8 1 (5.26%) HP
8 1 (5.26%) Dell
8 1 (5.26%) Citrix
8 1 (5.26%) PMI
8 1 (5.26%) PMI Certification
8 1 (5.26%) SAN
8 1 (5.26%) Red Hat
8 1 (5.26%) Shell Script
8 1 (5.26%) Six Sigma
8 1 (5.26%) Configuration Management

ITSM
Top Related IT Skills in Guildford by Category

For the 6 months to 30 October 2014, IT jobs across the Guildford region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Cloud Services
1 1 (5.26%) Microsoft Azure
Communications & Networking
1 1 (5.26%) LAN
1 1 (5.26%) WAN
1 1 (5.26%) VPN
1 1 (5.26%) DNS
1 1 (5.26%) SAN
1 1 (5.26%) Firewall
1 1 (5.26%) Wireless
Database & Business Intelligence
1 1 (5.26%) MySQL
1 1 (5.26%) SQL Server
1 1 (5.26%) SQL Server 2008
1 1 (5.26%) Relational Database
General
1 1 (5.26%) Telecoms
Job Titles
1 14 (73.68%) Applications Support
2 2 (10.53%) Service Analyst
2 2 (10.53%) Service Manager
2 2 (10.53%) Analyst
3 1 (5.26%) Senior Manager
3 1 (5.26%) Systems Support
3 1 (5.26%) Systems Manager
3 1 (5.26%) Service Desk Analyst
3 1 (5.26%) Technical Manager
3 1 (5.26%) Support Manager
3 1 (5.26%) Technical Services Manager
3 1 (5.26%) Service Management Analyst
3 1 (5.26%) Systems Support Manager
3 1 (5.26%) IT Services Manager
3 1 (5.26%) Planning Manager
3 1 (5.26%) Service Planning Manager
Libraries, Frameworks & Software Standards
1 14 (73.68%) HTML
1 14 (73.68%) .NET
1 14 (73.68%) CSS
1 14 (73.68%) Web Services
2 2 (10.53%) XML
3 1 (5.26%) Regular Expression
Miscellaneous
1 1 (5.26%) PMI
1 1 (5.26%) User Experience
Operating Systems
1 2 (10.53%) Linux
2 1 (5.26%) Red Hat Enterprise Linux
2 1 (5.26%) UNIX
Processes & Methodologies
1 18 (94.74%) ITIL
2 5 (26.32%) Service Management
3 1 (5.26%) Service Delivery
3 1 (5.26%) Change Management
3 1 (5.26%) Software Testing
3 1 (5.26%) ITIL V3
3 1 (5.26%) Process Improvement
3 1 (5.26%) Mobile Device Management
3 1 (5.26%) Performance Monitoring
3 1 (5.26%) PRINCE2
3 1 (5.26%) Six Sigma
3 1 (5.26%) Configuration Management
3 1 (5.26%) Project Management
Programming Languages
1 17 (89.47%) SQL
2 14 (73.68%) JavaScript
3 1 (5.26%) Perl
3 1 (5.26%) PHP
3 1 (5.26%) C
3 1 (5.26%) C++
3 1 (5.26%) Java
3 1 (5.26%) Python
3 1 (5.26%) Shell Script
3 1 (5.26%) AWK
3 1 (5.26%) sed
Qualifications
1 1 (5.26%) PMI Certification
System Software
1 1 (5.26%) Active Directory
1 1 (5.26%) VMware Infrastructure
1 1 (5.26%) Hyper-V
Systems Management
1 1 (5.26%) NetBackup
1 1 (5.26%) Backup Exec
Vendors
1 15 (78.95%) VMware
2 3 (15.79%) FrontRange
3 1 (5.26%) Veeam
3 1 (5.26%) F5
3 1 (5.26%) Oracle
3 1 (5.26%) IBM
3 1 (5.26%) Microsoft
3 1 (5.26%) HP
3 1 (5.26%) Dell
3 1 (5.26%) Citrix
3 1 (5.26%) Red Hat