The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Halifax region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 32 29 42
Rank change year-on-year
-3 +13
Permanent jobs requiring a Technical Support 2 3 2
As % of all permanent IT jobs located in Halifax 1.03% 1.64% 0.87%
As % of the Job Titles category 1.04% 1.78% 0.89%
Number of salaries quoted 1 3 1
Average salary £22,500 £26,000 £18,000
Average salary % change year-on-year
-13.46% +44.44%
UK excluding London average salary £30,000 £31,500 £30,000
% change year-on-year
-4.76% +5.00%
Technical Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Halifax region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Halifax
Permanent IT job ads with a match in the
Job Titles category
193 169 225
As % of all permanent IT jobs located in Halifax 99.48% 92.35% 98.25%
Number of salaries quoted 165 129 196
Average salary £37,500 £33,000 £35,000
Average salary % change year-on-year
+13.63% -5.71%
90% offered a salary of more than £22,500 £20,000 £21,000
10% offered a salary of more than £45,000 £45,000 £54,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Halifax

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Halifax region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Halifax

Technical Support
Salary Trend in Halifax

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Halifax region.

Technical Support Salary Trend in Halifax

Technical Support
Top 30 Related IT Skills in Halifax

For the 6 months to 19 December 2014, IT jobs across the Halifax region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 7 (87.50%) Microsoft
1 7 (87.50%) Active Directory
2 5 (62.50%) DHCP
2 5 (62.50%) TCP/IP
2 5 (62.50%) MS Exchange
2 5 (62.50%) DNS
2 5 (62.50%) MS Office
2 5 (62.50%) Windows
3 3 (37.50%) ITIL
4 1 (12.50%) Disaster Recovery
4 1 (12.50%) Workflow
4 1 (12.50%) Business Continuity
4 1 (12.50%) Data Protection
4 1 (12.50%) Performance Monitoring
4 1 (12.50%) Kalman Filter
4 1 (12.50%) UNIX
4 1 (12.50%) Linux
4 1 (12.50%) MS Excel
4 1 (12.50%) Cisco
4 1 (12.50%) Intel
4 1 (12.50%) Avaya
4 1 (12.50%) VMware
4 1 (12.50%) DEFINITY
4 1 (12.50%) SAN
4 1 (12.50%) Firewall
4 1 (12.50%) HNC
4 1 (12.50%) HND
4 1 (12.50%) MCSE
4 1 (12.50%) Cisco Certification
4 1 (12.50%) Microsoft Certification

Technical Support
Top Related IT Skills in Halifax by Category

For the 6 months to 19 December 2014, IT jobs across the Halifax region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (62.50%) MS Exchange
Applications
1 5 (62.50%) MS Office
2 1 (12.50%) MS Excel
Communications & Networking
1 5 (62.50%) DNS
1 5 (62.50%) DHCP
1 5 (62.50%) TCP/IP
2 1 (12.50%) VPN
2 1 (12.50%) DEFINITY
2 1 (12.50%) SAN
2 1 (12.50%) Firewall
Miscellaneous
1 1 (12.50%) Management Information System
Operating Systems
1 5 (62.50%) Windows
2 1 (12.50%) Linux
2 1 (12.50%) UNIX
Processes & Methodologies
1 3 (37.50%) ITIL
2 1 (12.50%) Disaster Recovery
2 1 (12.50%) Workflow
2 1 (12.50%) Business Continuity
2 1 (12.50%) Data Protection
2 1 (12.50%) Performance Monitoring
2 1 (12.50%) Kalman Filter
Qualifications
1 1 (12.50%) HNC
1 1 (12.50%) HND
1 1 (12.50%) MCSE
1 1 (12.50%) Cisco Certification
1 1 (12.50%) Microsoft Certification
1 1 (12.50%) Avaya Certification
1 1 (12.50%) Degree
System Software
1 7 (87.50%) Active Directory
2 1 (12.50%) Terminal Services
2 1 (12.50%) VMware Workstation
2 1 (12.50%) VMware Infrastructure
Systems Management
1 1 (12.50%) Backup Exec
Vendors
1 7 (87.50%) Microsoft
2 1 (12.50%) Intel
2 1 (12.50%) Avaya
2 1 (12.50%) VMware
2 1 (12.50%) Cisco