The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Halifax region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 34 26 36
Rank change year-on-year
-8 +10
Permanent jobs requiring a Technical Support 1 4 1
As % of all permanent IT jobs located in Halifax 0.58% 2.86% 0.50%
As % of the Job Titles category 0.58% 3.15% 0.51%
Number of salaries quoted 1 4 1
Average salary £22,500 £25,500 £18,000
Average salary % change year-on-year
-11.76% +41.66%
UK excluding London average salary £28,500 £30,000 £29,000
% change year-on-year
-5.00% +3.44%
Technical Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Halifax region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Halifax
Permanent IT job ads with a match in the
Job Titles category
171 127 196
As % of all permanent IT jobs located in Halifax 99.42% 90.71% 98.00%
Number of salaries quoted 150 97 172
Average salary £35,000 £30,500 £36,500
Average salary % change year-on-year
+14.75% -16.43%
90% offered a salary of more than £21,500 £19,000 £23,000
10% offered a salary of more than £48,500 £45,000 £49,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Halifax

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Halifax region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Halifax

Technical Support
Salary Trend in Halifax

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Halifax region.

Technical Support Salary Trend in Halifax

Technical Support
Top 29 Related IT Skills in Halifax

For the 6 months to 21 October 2014, IT jobs across the Halifax region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 15 (100.00%) Microsoft
2 12 (80.00%) Active Directory
2 12 (80.00%) MS Office
2 12 (80.00%) Windows
2 12 (80.00%) MS Exchange
2 12 (80.00%) DHCP
2 12 (80.00%) TCP/IP
2 12 (80.00%) DNS
3 3 (20.00%) Cisco
3 3 (20.00%) Linux
3 3 (20.00%) MCSE
3 3 (20.00%) MS Excel
3 3 (20.00%) ITIL
3 3 (20.00%) HNC
3 3 (20.00%) HND
3 3 (20.00%) UNIX
3 3 (20.00%) Intel
3 3 (20.00%) Cisco Certification
3 3 (20.00%) Microsoft Certification
3 3 (20.00%) Avaya
3 3 (20.00%) DEFINITY
3 3 (20.00%) Avaya Certification
3 3 (20.00%) SAN
3 3 (20.00%) Disaster Recovery
3 3 (20.00%) Management Information System
3 3 (20.00%) Workflow
3 3 (20.00%) Business Continuity
3 3 (20.00%) Degree
3 3 (20.00%) Data Protection

Technical Support
Top Related IT Skills in Halifax by Category

For the 6 months to 21 October 2014, IT jobs across the Halifax region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (80.00%) MS Exchange
Applications
1 12 (80.00%) MS Office
2 3 (20.00%) MS Excel
Communications & Networking
1 12 (80.00%) DHCP
1 12 (80.00%) TCP/IP
1 12 (80.00%) DNS
2 3 (20.00%) DEFINITY
2 3 (20.00%) SAN
Miscellaneous
1 3 (20.00%) Management Information System
Operating Systems
1 12 (80.00%) Windows
2 3 (20.00%) Linux
2 3 (20.00%) UNIX
Processes & Methodologies
1 3 (20.00%) ITIL
1 3 (20.00%) Disaster Recovery
1 3 (20.00%) Workflow
1 3 (20.00%) Business Continuity
1 3 (20.00%) Data Protection
Qualifications
1 3 (20.00%) MCSE
1 3 (20.00%) HNC
1 3 (20.00%) HND
1 3 (20.00%) Cisco Certification
1 3 (20.00%) Microsoft Certification
1 3 (20.00%) Avaya Certification
1 3 (20.00%) Degree
System Software
1 12 (80.00%) Active Directory
Vendors
1 15 (100.00%) Microsoft
2 3 (20.00%) Cisco
2 3 (20.00%) Intel
2 3 (20.00%) Avaya