The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
First Line Support
Rank 133 151 170
Rank change year-on-year
+18 +19
Permanent jobs requiring a 1st Line Support 51 46 20
As % of all permanent IT jobs located in Hampshire 1.39% 1.16% 0.53%
As % of the Job Titles category 1.46% 1.23% 0.56%
Number of salaries quoted 39 46 20
Average salary £20,000 £20,000 £20,125
Average salary % change year-on-year
- -0.62%
90% offered a salary of more than £17,500 £18,000 £17,500
10% offered a salary of more than £26,100 £28,000 £22,600
UK excluding London average salary £20,000 £20,250 £19,500
% change year-on-year
-1.23% +3.84%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3500 3755 3575
As % of all permanent IT jobs located in Hampshire 95.50% 94.61% 94.85%
Number of salaries quoted 2858 3160 3047
Average salary £40,000 £40,000 £38,000
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £24,000 £25,000 £24,000
10% offered a salary of more than £57,500 £57,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Hampshire

1st Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Hampshire region.

1st Line Support Salary Trend in Hampshire

1st Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Hampshire region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +9 22 £17,500 -12.50% 3
Farnborough -16 16 £25,500 -17.74% 3
Basingstoke +17 7 £20,000 -
Fareham +20 3 £16,750 -5.63%
Portsmouth +18 3 £25,000 +19.04%
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 30 June 2015, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 55 (68.75%) Windows
2 44 (55.00%) Microsoft
3 40 (50.00%) Active Directory
4 36 (45.00%) MS Excel
5 30 (37.50%) MS Exchange
6 20 (25.00%) TCP/IP
7 19 (23.75%) Windows Server 2008
7 19 (23.75%) SLA
7 19 (23.75%) Linux
8 17 (21.25%) Exchange Server 2010
9 16 (20.00%) VMware
9 16 (20.00%) Firewall
9 16 (20.00%) MS Office
10 15 (18.75%) Windows XP
11 14 (17.50%) Windows Server 2012
11 14 (17.50%) SC Cleared
11 14 (17.50%) Security Cleared
12 13 (16.25%) Exchange Server 2007
13 12 (15.00%) DHCP
13 12 (15.00%) DNS
14 11 (13.75%) Cisco
14 11 (13.75%) Microsoft Certification
15 10 (12.50%) ITIL
15 10 (12.50%) Degree
16 9 (11.25%) Technical Architecture
16 9 (11.25%) MCSA
16 9 (11.25%) Service Management
16 9 (11.25%) Backup Exec
17 8 (10.00%) Windows Server 2003
17 8 (10.00%) MCP

1st Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 30 June 2015, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (37.50%) MS Exchange
2 17 (21.25%) Exchange Server 2010
3 13 (16.25%) Exchange Server 2007
4 8 (10.00%) Exchange Server 2013
5 5 (6.25%) Exchange Server 2003
6 1 (1.25%) Lync
Applications
1 36 (45.00%) MS Excel
2 16 (20.00%) MS Office
3 2 (2.50%) MS PowerPoint
Communications & Networking
1 20 (25.00%) TCP/IP
2 16 (20.00%) Firewall
3 12 (15.00%) DNS
3 12 (15.00%) DHCP
4 7 (8.75%) Internet
5 5 (6.25%) LAN
5 5 (6.25%) VoIP
6 4 (5.00%) WAN
6 4 (5.00%) Ethernet
6 4 (5.00%) SAN
6 4 (5.00%) VLAN
6 4 (5.00%) iSCSI
6 4 (5.00%) NAS
6 4 (5.00%) Unified Communications
7 3 (3.75%) VPN
8 1 (1.25%) Wireless
Database & Business Intelligence
1 8 (10.00%) MySQL
2 5 (6.25%) SQL Server
3 1 (1.25%) SQL Server 2000
General
1 7 (8.75%) Manufacturing
2 4 (5.00%) Games
3 3 (3.75%) Finance
4 2 (2.50%) Telecoms
4 2 (2.50%) Banking
5 1 (1.25%) Retail
Libraries, Frameworks & Software Standards
1 5 (6.25%) HTML
Miscellaneous
1 4 (5.00%) Life Science
1 4 (5.00%) Video Conferencing
2 3 (3.75%) Mathematics
3 2 (2.50%) Computer Science
3 2 (2.50%) EPoS
Operating Systems
1 55 (68.75%) Windows
2 19 (23.75%) Linux
2 19 (23.75%) Windows Server 2008
3 15 (18.75%) Windows XP
4 14 (17.50%) Windows Server 2012
5 8 (10.00%) Windows Server 2003
6 7 (8.75%) Windows Vista
7 6 (7.50%) Windows 8
8 5 (6.25%) Windows 7
9 4 (5.00%) UNIX
10 2 (2.50%) Windows 2000 Server
Processes & Methodologies
1 10 (12.50%) ITIL
2 9 (11.25%) Service Management
2 9 (11.25%) Technical Architecture
3 4 (5.00%) Performance Management
3 4 (5.00%) Incident Management
3 4 (5.00%) Software Deployment
4 2 (2.50%) CRM
4 2 (2.50%) Customer Engagement
5 1 (1.25%) Time Management
5 1 (1.25%) Business Intelligence
5 1 (1.25%) Kalman Filter
Programming Languages
1 8 (10.00%) SQL
2 4 (5.00%) PowerShell
Qualifications
1 14 (17.50%) SC Cleared
1 14 (17.50%) Security Cleared
2 11 (13.75%) Microsoft Certification
3 10 (12.50%) Degree
4 9 (11.25%) MCSA
5 8 (10.00%) MCP
6 4 (5.00%) MCSE
6 4 (5.00%) MOS
7 3 (3.75%) VMware Certified Professional (VCP)
7 3 (3.75%) ITIL Certification
8 1 (1.25%) MCTS
8 1 (1.25%) CCNA
8 1 (1.25%) Cisco Certification
Quality Assurance & Compliance
1 19 (23.75%) SLA
System Software
1 40 (50.00%) Active Directory
2 8 (10.00%) VMware Infrastructure
3 7 (8.75%) Hyper-V
Systems Management
1 9 (11.25%) Backup Exec
Vendors
1 44 (55.00%) Microsoft
2 16 (20.00%) VMware
3 11 (13.75%) Cisco
4 6 (7.50%) Citrix
5 4 (5.00%) Oracle
Southampton, Hampshire
Senitor Associates
Salary: £20000 per annum
Posted: 3 days ago
Southampton, Hampshire
Evolution Recruitment Solutions
Salary: 17,500 - 20,000 + 20% shift allowance (1 in 4) + benefits
Posted: 4 days ago
Farnborough, Hampshire
Global Technology Solutions Ltd
Salary: £25000 - £27000 per annum
Posted: 6 days ago
Farnborough
Deerfoot IT
Salary: £25000 - £28000 per annum
Posted: 11 days ago
Waterlooville
Recruitment Genius
Salary: £15000 - £19000 per annum
Posted: 22 days ago
Farnborough
The People Network
Salary: £25000 per annum
Posted: 27 days ago