The statistics below represent IT jobs advertised across the Hampshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
First Line Support
Rank 144 137 150
Rank change year-on-year
-7 +13
Permanent jobs requiring a 1st Line Support 40 55 45
As % of all permanent IT jobs located in Hampshire 1.17% 1.52% 1.14%
As % of the Job Titles category 1.20% 1.55% 1.19%
Number of salaries quoted 40 43 45
Median salary £19,000 £21,500 £20,000
Median salary % change year-on-year
-11.62% +7.50%
90% offered a salary of more than £18,000 £17,500 £17,900
10% offered a salary of more than £20,050 £26,400 £28,600
UK excluding London median salary £20,000 £20,000 £20,500
% change year-on-year
- -2.43%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3335 3553 3776
As % of all permanent IT jobs located in Hampshire 97.71% 98.31% 96.01%
Number of salaries quoted 2925 2908 3173
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £26,000 £24,000 £24,000
10% offered a salary of more than £55,500 £57,500 £57,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Hampshire

The demand trend of job ads across the Hampshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Hampshire

1st Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Hampshire region.

1st Line Support Salary Trend in Hampshire

1st Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Hampshire region over the 3 months to 28 June 2016.

1st Line Support Salary Histogram in Hampshire

1st Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Hampshire region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton -11 12 £18,000 +2.85% 1
Fareham -5 9 £19,000 +13.43% 1
Farnborough -8 7 £20,000 -20.00%
Basingstoke -16 5 £19,500 -2.50% 1
Havant - 3 £19,500 - 1
Aldershot - 1 £20,000 -
Winchester - 1 £18,000 -
1st Line Support
South East

1st Line Support Skill Set
Top 30 Related IT Skills in Hampshire

For the 6 months to 28 June 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring 1st Line Support in the job title.

1 39 (49.37%) Windows
2 37 (46.84%) Microsoft
3 27 (34.18%) MS Excel
4 22 (27.85%) Active Directory
5 18 (22.78%) SLA
6 16 (20.25%) MS Office
6 16 (20.25%) ITIL
7 15 (18.99%) MS Exchange
8 14 (17.72%) VMware
9 10 (12.66%) Network+ Certification
9 10 (12.66%) LAN
9 10 (12.66%) Cisco
9 10 (12.66%) A+ Certification
10 9 (11.39%) SC Cleared
10 9 (11.39%) Security Cleared
10 9 (11.39%) WAN
10 9 (11.39%) Linux
10 9 (11.39%) Firewall
11 8 (10.13%) Windows Server 2003
11 8 (10.13%) Windows 7
11 8 (10.13%) Exchange Server 2007
11 8 (10.13%) Exchange Server 2010
11 8 (10.13%) Windows Server 2012
12 7 (8.86%) ITIL Foundation Certificate
12 7 (8.86%) Ticket Management
12 7 (8.86%) Office 365
12 7 (8.86%) CCENT
12 7 (8.86%) NetApp
12 7 (8.86%) HP
12 7 (8.86%) EMC

1st Line Support Skill Set
Top Related IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (18.99%) MS Exchange
2 8 (10.13%) Exchange Server 2007
2 8 (10.13%) Exchange Server 2010
3 1 (1.27%) Exchange Server 2013
3 1 (1.27%) SharePoint
Applications
1 27 (34.18%) MS Excel
2 16 (20.25%) MS Office
Cloud Services
1 7 (8.86%) Office 365
2 1 (1.27%) SaaS
Communications & Networking
1 10 (12.66%) LAN
2 9 (11.39%) Firewall
2 9 (11.39%) WAN
3 7 (8.86%) ADSL
4 5 (6.33%) Internet
5 4 (5.06%) TCP/IP
6 3 (3.80%) VPN
7 2 (2.53%) DNS
7 2 (2.53%) Wireless
8 1 (1.27%) DHCP
Database & Business Intelligence
1 1 (1.27%) SQL Server
1 1 (1.27%) SQL Server 2008
1 1 (1.27%) SQL Server 2014
General
1 4 (5.06%) Telecoms
2 2 (2.53%) Games
3 1 (1.27%) Manufacturing
3 1 (1.27%) Pharmaceutical
Miscellaneous
1 5 (6.33%) Mathematics
2 4 (5.06%) Analytical Skills
2 4 (5.06%) Driving Licence
3 1 (1.27%) Data Centre
3 1 (1.27%) Handset
3 1 (1.27%) Management Information System
Operating Systems
1 39 (49.37%) Windows
2 9 (11.39%) Linux
3 8 (10.13%) Windows 7
3 8 (10.13%) Windows Server 2003
3 8 (10.13%) Windows Server 2012
4 4 (5.06%) Windows 8
4 4 (5.06%) Windows XP
5 3 (3.80%) Windows Server
6 2 (2.53%) Windows 10
6 2 (2.53%) Windows Server 2008
7 1 (1.27%) Windows 2000
Processes & Methodologies
1 16 (20.25%) ITIL
2 7 (8.86%) Ticket Management
3 4 (5.06%) Continuous Improvement
3 4 (5.06%) E-Commerce
3 4 (5.06%) Incident Management
4 3 (3.80%) Data Protection
5 2 (2.53%) Manual Testing
5 2 (2.53%) Service Management
6 1 (1.27%) Asset Management
6 1 (1.27%) CRM
6 1 (1.27%) ERP
6 1 (1.27%) Facilities Management
6 1 (1.27%) ITSM
6 1 (1.27%) Kalman Filter
6 1 (1.27%) SIEM
6 1 (1.27%) Software Asset Management
6 1 (1.27%) Time Management
6 1 (1.27%) Web Filtering
Programming Languages
1 5 (6.33%) SQL
2 1 (1.27%) C#
2 1 (1.27%) VB
Qualifications
1 10 (12.66%) A+ Certification
1 10 (12.66%) Network+ Certification
2 9 (11.39%) SC Cleared
2 9 (11.39%) Security Cleared
3 7 (8.86%) CCENT
3 7 (8.86%) ITIL Foundation Certificate
4 6 (7.59%) Degree
5 1 (1.27%) CCNA
5 1 (1.27%) Cisco Certification
5 1 (1.27%) DV Cleared
Quality Assurance & Compliance
1 18 (22.78%) SLA
System Software
1 22 (27.85%) Active Directory
2 7 (8.86%) Terminal Server
3 3 (3.80%) Hyper-V
Systems Management
1 1 (1.27%) WSUS
Vendors
1 37 (46.84%) Microsoft
2 14 (17.72%) VMware
3 10 (12.66%) Cisco
4 7 (8.86%) Citrix
4 7 (8.86%) EMC
4 7 (8.86%) HP
4 7 (8.86%) NetApp
5 4 (5.06%) Mitel
6 3 (3.80%) Juniper
7 1 (1.27%) Aastra
7 1 (1.27%) Borland
7 1 (1.27%) SonicWALL
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £16000 - £20000 per annum + pension, BUPA
Posted: Yesterday
Basingstoke, Hampshire
Talent International
Salary: £19000 - £24000 per annum
Posted: 5 days ago
Havant
Spectrum IT
Salary: £18000 - £21000 per annum + training & benefits
Posted: 14 days ago
Fareham
Deerfoot IT Resources Ltd
Salary: £16000 - £17500 per annum + on call allowance (circa 3.5k)
Posted: 27 days ago