The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hampshire region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
First Line Support
Rank 143 170 162
Rank change year-on-year
+27 -8
Permanent jobs requiring a 1st Line Support 46 19 32
As % of all permanent IT jobs located in Hampshire 1.18% 0.49% 0.83%
As % of the Job Titles category 1.25% 0.52% 0.86%
Number of salaries quoted 45 19 27
Average salary £20,000 £19,000 £20,000
Average salary % change year-on-year
+5.26% -5.00%
90% offered a salary of more than £18,500 £16,250 £17,000
10% offered a salary of more than £31,000 £22,600 £24,400
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3667 3650 3708
As % of all permanent IT jobs located in Hampshire 93.98% 94.90% 95.81%
Number of salaries quoted 3039 3143 3222
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £25,000 £23,500 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%
1st Line Support
South East

1st Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Hampshire

1st Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Hampshire region.

1st Line Support Salary Trend in Hampshire

1st Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Hampshire region over the 3 months to 11 July 2014.

1st Line Support Salary Histogram in Hampshire

1st Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Hampshire region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +11 15 £20,000 +14.28%
Southampton +5 12 £20,000 - 1
Farnborough +11 8 £31,000 +29.16%
Fareham - 2 £17,750 -
Portsmouth - 2 £20,750 - 1
Winchester - 1 £22,750 -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 11 July 2014, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 61 (60.40%) Windows
2 56 (55.45%) ITIL
3 52 (51.49%) MS Office
4 38 (37.62%) Active Directory
5 33 (32.67%) SLA
5 33 (32.67%) Microsoft
6 32 (31.68%) Windows 7
7 31 (30.69%) MS Excel
8 24 (23.76%) Windows XP
9 20 (19.80%) Linux
10 19 (18.81%) SAP
10 19 (18.81%) VoIP
10 19 (18.81%) A+ Certification
10 19 (18.81%) EPoS
10 19 (18.81%) Wireless
10 19 (18.81%) Retail
10 19 (18.81%) Software Distribution
11 14 (13.86%) C#
12 13 (12.87%) TCP/IP
12 13 (12.87%) Incident Management
13 12 (11.88%) Internet
14 9 (8.91%) VPN
15 8 (7.92%) SQL
16 7 (6.93%) Finance
16 7 (6.93%) Automotive
16 7 (6.93%) VMware
16 7 (6.93%) Marketing
17 6 (5.94%) VMware Infrastructure
17 6 (5.94%) ISO 9001
18 5 (4.95%) VB.NET

1st Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 11 July 2014, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (4.95%) IIS
2 3 (2.97%) MS Exchange
3 1 (0.99%) Exchange Server 2003
3 1 (0.99%) Exchange Server 2010
Applications
1 52 (51.49%) MS Office
2 31 (30.69%) MS Excel
3 1 (0.99%) MS PowerPoint
Cloud Services
1 1 (0.99%) SaaS
1 1 (0.99%) PaaS
1 1 (0.99%) IaaS
Communications & Networking
1 19 (18.81%) VoIP
1 19 (18.81%) Wireless
2 13 (12.87%) TCP/IP
3 12 (11.88%) Internet
4 9 (8.91%) VPN
5 4 (3.96%) DNS
5 4 (3.96%) DHCP
5 4 (3.96%) LAN
Database & Business Intelligence
1 5 (4.95%) SQL Server
1 5 (4.95%) SQL Server 2008
1 5 (4.95%) SQL Server 2012
Development Applications
1 5 (4.95%) Visual Studio
General
1 19 (18.81%) Retail
2 7 (6.93%) Marketing
2 7 (6.93%) Finance
2 7 (6.93%) Automotive
3 3 (2.97%) Law
3 3 (2.97%) French Language
4 2 (1.98%) German Language
4 2 (1.98%) Dutch Language
5 1 (0.99%) Telecoms
5 1 (0.99%) Italian Language
5 1 (0.99%) Swedish Language
5 1 (0.99%) Danish Language
Libraries, Frameworks & Software Standards
1 5 (4.95%) HTML
1 5 (4.95%) .NET
1 5 (4.95%) XML
1 5 (4.95%) Ajax
1 5 (4.95%) jQuery
Miscellaneous
1 19 (18.81%) EPoS
2 1 (0.99%) Social Media
Operating Systems
1 61 (60.40%) Windows
2 32 (31.68%) Windows 7
3 24 (23.76%) Windows XP
4 20 (19.80%) Linux
5 3 (2.97%) Windows 2000
6 1 (0.99%) Windows Vista
6 1 (0.99%) Windows Server 2008
Processes & Methodologies
1 56 (55.45%) ITIL
2 19 (18.81%) Software Distribution
3 13 (12.87%) Incident Management
4 5 (4.95%) MVC
5 2 (1.98%) Problem Management
6 1 (0.99%) CRM
6 1 (0.99%) Service Delivery
6 1 (0.99%) Change Management
Programming Languages
1 14 (13.86%) C#
2 8 (7.92%) SQL
3 5 (4.95%) VB.NET
3 5 (4.95%) JavaScript
Qualifications
1 19 (18.81%) A+ Certification
2 3 (2.97%) SC Cleared
2 3 (2.97%) Security Cleared
2 3 (2.97%) MCP
3 2 (1.98%) MCSE
3 2 (1.98%) CCNA
3 2 (1.98%) Cisco Certification
3 2 (1.98%) Microsoft Certification
3 2 (1.98%) Degree
4 1 (0.99%) MCSA
4 1 (0.99%) MCITP
Quality Assurance & Compliance
1 33 (32.67%) SLA
2 6 (5.94%) ISO 9001
System Software
1 38 (37.62%) Active Directory
2 6 (5.94%) VMware Infrastructure
3 1 (0.99%) Hyper-V
Vendors
1 33 (32.67%) Microsoft
2 19 (18.81%) SAP
3 7 (6.93%) VMware
4 5 (4.95%) Telerik
5 2 (1.98%) Citrix
5 2 (1.98%) Remedy
6 1 (0.99%) LANDesk
Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £90.00 - £120.00 per annum
Posted: 3 days ago
Southampton, Hampshire
Bond Dickinson
Salary: Competitive
Posted: 9 days ago