The statistics below represent IT jobs advertised across the Hampshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
First Line Support
Rank 152 146 172
Rank change year-on-year
-6 +26
Permanent jobs requiring a 1st Line Support 28 43 39
As % of all permanent IT jobs located in Hampshire 0.87% 1.18% 0.97%
As % of the Job Titles category 0.89% 1.21% 1.00%
Number of salaries quoted 28 39 35
Median salary £20,000 £20,000 £20,000
90% offered a salary of more than £18,000 £18,500 £17,500
10% offered a salary of more than £21,575 £26,000 £30,000
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3129 3557 3903
As % of all permanent IT jobs located in Hampshire 97.23% 97.21% 97.09%
Number of salaries quoted 2761 3005 3234
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £24,000 £24,500
10% offered a salary of more than £57,500 £60,000 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

1st Line Support
Jobs Demand Trend in Hampshire

The demand trend of job ads across the Hampshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Hampshire

1st Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Hampshire region.

1st Line Support Salary Trend in Hampshire

1st Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Hampshire region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton -1 14 £21,250 +6.25% 1
Fareham +8 7 £19,000 +15.15%
Farnborough -13 3 £20,000 -20.00% 1
Basingstoke -19 2 £20,750 +9.21% 1
Portsmouth +7 1 £15,000 -42.30%
Aldershot +1 1 £20,000 -
1st Line Support
South East

1st Line Support Skill Set
Top 30 Related IT Skills in Hampshire

For the 6 months to 26 September 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring 1st Line Support in the job title.

1 32 (47.76%) Microsoft
2 30 (44.78%) Windows
3 28 (41.79%) Active Directory
4 26 (38.81%) ITIL
5 21 (31.34%) MS Excel
6 19 (28.36%) Cisco
7 17 (25.37%) SLA
8 15 (22.39%) VMware
9 14 (20.90%) MS Exchange
10 12 (17.91%) CCENT
10 12 (17.91%) LAN
10 12 (17.91%) HP
10 12 (17.91%) EMC
10 12 (17.91%) Citrix
10 12 (17.91%) WAN
10 12 (17.91%) NetApp
11 11 (16.42%) Terminal Server
11 11 (16.42%) A+ Certification
11 11 (16.42%) ADSL
11 11 (16.42%) Network+ Certification
11 11 (16.42%) SC Cleared
11 11 (16.42%) Security Cleared
11 11 (16.42%) ITIL Foundation Certificate
11 11 (16.42%) Ticket Management
12 7 (10.45%) Spanish Language
12 7 (10.45%) MS Office
12 7 (10.45%) Linux
13 6 (8.96%) Windows 7
14 5 (7.46%) Analytical Skills
15 4 (5.97%) Office 365

1st Line Support Skill Set
Top Related IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (20.90%) MS Exchange
2 2 (2.99%) Exchange Server 2007
2 2 (2.99%) Exchange Server 2010
3 1 (1.49%) SharePoint
Applications
1 21 (31.34%) MS Excel
2 7 (10.45%) MS Office
Cloud Services
1 4 (5.97%) Office 365
2 1 (1.49%) SaaS
Communications & Networking
1 12 (17.91%) LAN
1 12 (17.91%) WAN
2 11 (16.42%) ADSL
3 3 (4.48%) Firewall
4 2 (2.99%) Internet
5 1 (1.49%) DHCP
5 1 (1.49%) DNS
5 1 (1.49%) TCP/IP
5 1 (1.49%) VoIP
5 1 (1.49%) VPN
5 1 (1.49%) Wireless
Database & Business Intelligence
1 2 (2.99%) SQL Server
2 1 (1.49%) SQL Server 2008
2 1 (1.49%) SQL Server 2014
General
1 7 (10.45%) Spanish Language
2 3 (4.48%) Telecoms
3 1 (1.49%) Games
3 1 (1.49%) Manufacturing
Miscellaneous
1 5 (7.46%) Analytical Skills
2 2 (2.99%) Data Centre
3 1 (1.49%) Driving Licence
3 1 (1.49%) Management Information System
3 1 (1.49%) Mathematics
Operating Systems
1 30 (44.78%) Windows
2 7 (10.45%) Linux
3 6 (8.96%) Windows 7
4 3 (4.48%) Windows 8
4 3 (4.48%) Windows Server
4 3 (4.48%) Windows Server 2003
4 3 (4.48%) Windows Server 2012
4 3 (4.48%) Windows XP
5 2 (2.99%) Windows 10
5 2 (2.99%) Windows Server 2008
6 1 (1.49%) Apple iOS
6 1 (1.49%) Mac OS X
6 1 (1.49%) Windows 2000
Processes & Methodologies
1 26 (38.81%) ITIL
2 11 (16.42%) Ticket Management
3 3 (4.48%) Time Management
4 2 (2.99%) Data Protection
4 2 (2.99%) E-Commerce
4 2 (2.99%) Service Management
5 1 (1.49%) Continuous Improvement
5 1 (1.49%) ERP
5 1 (1.49%) Facilities Management
5 1 (1.49%) Incident Management
5 1 (1.49%) ITSM
5 1 (1.49%) Line Management
5 1 (1.49%) Manual Testing
5 1 (1.49%) Mobile Device Management
Programming Languages
1 3 (4.48%) SQL
2 1 (1.49%) C#
2 1 (1.49%) VB
Qualifications
1 12 (17.91%) CCENT
2 11 (16.42%) A+ Certification
2 11 (16.42%) ITIL Foundation Certificate
2 11 (16.42%) Network+ Certification
2 11 (16.42%) SC Cleared
2 11 (16.42%) Security Cleared
3 2 (2.99%) Degree
4 1 (1.49%) DV Cleared
Quality Assurance & Compliance
1 17 (25.37%) SLA
2 1 (1.49%) ISO 9001
2 1 (1.49%) ISO/IEC 27001
System Software
1 28 (41.79%) Active Directory
2 11 (16.42%) Terminal Server
3 3 (4.48%) Hyper-V
4 1 (1.49%) VMware Infrastructure
Vendors
1 32 (47.76%) Microsoft
2 19 (28.36%) Cisco
3 15 (22.39%) VMware
4 12 (17.91%) Citrix
4 12 (17.91%) EMC
4 12 (17.91%) HP
4 12 (17.91%) NetApp
5 4 (5.97%) Mitel
6 1 (1.49%) Aastra
6 1 (1.49%) Apple
6 1 (1.49%) Borland
6 1 (1.49%) Juniper
6 1 (1.49%) SonicWALL
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £20000 per annum
Posted: 5 days ago