The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
First Line Support
Rank 156 130 166
Rank change year-on-year
-26 +36
Permanent jobs requiring a 1st Line Support 29 58 21
As % of all permanent IT jobs located in Hampshire 0.78% 1.43% 0.57%
As % of the Job Titles category 0.81% 1.50% 0.60%
Number of salaries quoted 22 58 20
Average salary £18,125 £18,500 £20,500
Average salary % change year-on-year
-2.02% -9.75%
90% offered a salary of more than £17,500 £17,500 £18,850
10% offered a salary of more than £25,000 £22,500 £23,230
UK excluding London average salary £20,000 £20,000 £19,750
% change year-on-year
- +1.26%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3574 3857 3527
As % of all permanent IT jobs located in Hampshire 96.05% 94.81% 95.71%
Number of salaries quoted 2967 3332 2901
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £24,874 £25,000
10% offered a salary of more than £57,500 £57,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Hampshire

1st Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Hampshire region.

1st Line Support Salary Trend in Hampshire

1st Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Hampshire region over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton -16 17 £17,500 -6.66% 4
Farnborough 0 5 £25,000 +21.95%
Basingstoke +9 2 - -
Portsmouth - 2 £25,000 -
Fareham -1 1 £18,000 +2.85%
Aldershot - 1 £17,000 -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 5 May 2015, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 46 (62.16%) Windows
2 35 (47.30%) MS Excel
3 33 (44.59%) Microsoft
4 30 (40.54%) Active Directory
5 21 (28.38%) SLA
6 19 (25.68%) MS Office
7 15 (20.27%) ITIL
8 14 (18.92%) Windows XP
8 14 (18.92%) MS Exchange
9 13 (17.57%) Linux
10 12 (16.22%) Degree
11 9 (12.16%) TCP/IP
12 8 (10.81%) Exchange Server 2010
12 8 (10.81%) Exchange Server 2007
12 8 (10.81%) SC Cleared
12 8 (10.81%) Security Cleared
12 8 (10.81%) Windows Server 2008
13 7 (9.46%) Technical Architecture
13 7 (9.46%) Service Management
13 7 (9.46%) Firewall
13 7 (9.46%) Games
13 7 (9.46%) VMware
13 7 (9.46%) Backup Exec
13 7 (9.46%) MCP
13 7 (9.46%) SQL
13 7 (9.46%) MySQL
13 7 (9.46%) Cisco
13 7 (9.46%) Microsoft Certification
14 6 (8.11%) DNS
14 6 (8.11%) Citrix

1st Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 5 May 2015, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (18.92%) MS Exchange
2 8 (10.81%) Exchange Server 2007
2 8 (10.81%) Exchange Server 2010
Applications
1 35 (47.30%) MS Excel
2 19 (25.68%) MS Office
3 1 (1.35%) MS Visio
3 1 (1.35%) MS PowerPoint
Communications & Networking
1 9 (12.16%) TCP/IP
2 7 (9.46%) Firewall
3 6 (8.11%) DHCP
3 6 (8.11%) DNS
4 5 (6.76%) Internet
5 1 (1.35%) VPN
5 1 (1.35%) Wireless
Database & Business Intelligence
1 7 (9.46%) MySQL
2 1 (1.35%) SQL Server
2 1 (1.35%) SQL Server 2000
General
1 7 (9.46%) Games
2 6 (8.11%) Manufacturing
3 1 (1.35%) Retail
Miscellaneous
1 6 (8.11%) Mathematics
2 2 (2.70%) Computer Science
2 2 (2.70%) EPoS
2 2 (2.70%) AS400
3 1 (1.35%) Handset
Operating Systems
1 46 (62.16%) Windows
2 14 (18.92%) Windows XP
3 13 (17.57%) Linux
4 8 (10.81%) Windows Server 2008
5 2 (2.70%) Windows 7
5 2 (2.70%) Mac OS X
6 1 (1.35%) Windows Server 2012
Processes & Methodologies
1 15 (20.27%) ITIL
2 7 (9.46%) Service Management
2 7 (9.46%) Technical Architecture
3 4 (5.41%) Customer Engagement
4 2 (2.70%) Incident Management
5 1 (1.35%) Time Management
5 1 (1.35%) Service Delivery
5 1 (1.35%) Business Continuity
5 1 (1.35%) ERP
5 1 (1.35%) Business Intelligence
Programming Languages
1 7 (9.46%) SQL
Qualifications
1 12 (16.22%) Degree
2 8 (10.81%) SC Cleared
2 8 (10.81%) Security Cleared
3 7 (9.46%) MCP
3 7 (9.46%) Microsoft Certification
4 5 (6.76%) MCSA
5 3 (4.05%) CCNA
5 3 (4.05%) MCSE
5 3 (4.05%) Cisco Certification
6 2 (2.70%) ITIL Certification
6 2 (2.70%) VMware Certified Professional (VCP)
7 1 (1.35%) MCTS
7 1 (1.35%) Citrix Certification
7 1 (1.35%) CCAA
7 1 (1.35%) CCENT
Quality Assurance & Compliance
1 21 (28.38%) SLA
System Software
1 30 (40.54%) Active Directory
2 4 (5.41%) VMware Infrastructure
Systems Management
1 7 (9.46%) Backup Exec
Vendors
1 33 (44.59%) Microsoft
2 7 (9.46%) Cisco
2 7 (9.46%) VMware
3 6 (8.11%) Citrix
4 1 (1.35%) Symantec
4 1 (1.35%) Remedy
4 1 (1.35%) ServiceNow
4 1 (1.35%) Oracle
Hampshire
Zorba Consulting Limited
Salary: £22k - 25k per year + bonus plus benefits
Posted: Yesterday
Southampton, Hampshire
Senitor Associates
Salary: £20000 per annum
Posted: 4 days ago