The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
First Line Support
Rank 133 144 176
Rank change year-on-year
+11 +32
Permanent jobs requiring a 1st Line Support 53 48 22
As % of all permanent IT jobs located in Hampshire 1.48% 1.21% 0.56%
As % of the Job Titles category 1.55% 1.28% 0.59%
Number of salaries quoted 43 46 22
Average salary £21,000 £20,000 £19,500
Average salary % change year-on-year
+5.00% +2.56%
90% offered a salary of more than £17,500 £18,500 £16,375
10% offered a salary of more than £26,000 £31,000 £22,600
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3413 3738 3729
As % of all permanent IT jobs located in Hampshire 95.20% 94.30% 94.79%
Number of salaries quoted 2765 3060 3201
Average salary £40,500 £40,000 £37,500
Average salary % change year-on-year
+1.25% +6.66%
90% offered a salary of more than £24,000 £24,500 £23,500
10% offered a salary of more than £57,500 £55,000 £58,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Hampshire

1st Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Hampshire region.

1st Line Support Salary Trend in Hampshire

1st Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Hampshire region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +12 19 £18,500 -7.50%
Farnborough -17 19 £25,000 -19.35% 1
Basingstoke +18 9 £20,000 - 1
Portsmouth +25 2 £25,500 +22.89%
Fareham +23 2 £16,625 -6.33%
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 30 July 2015, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 58 (74.36%) Windows
2 47 (60.26%) Microsoft
3 41 (52.56%) Active Directory
4 37 (47.44%) MS Exchange
5 34 (43.59%) MS Excel
6 21 (26.92%) TCP/IP
6 21 (26.92%) Windows Server 2008
7 20 (25.64%) Exchange Server 2010
7 20 (25.64%) SLA
8 19 (24.36%) Linux
8 19 (24.36%) Firewall
8 19 (24.36%) Windows Server 2012
9 18 (23.08%) VMware
10 17 (21.79%) SC Cleared
10 17 (21.79%) Security Cleared
11 16 (20.51%) Exchange Server 2007
12 14 (17.95%) MS Office
13 13 (16.67%) Windows XP
14 11 (14.10%) Windows Server 2003
14 11 (14.10%) MCSA
14 11 (14.10%) Cisco
14 11 (14.10%) Microsoft Certification
14 11 (14.10%) DNS
14 11 (14.10%) DHCP
15 10 (12.82%) ITIL
15 10 (12.82%) VMware Infrastructure
15 10 (12.82%) Hyper-V
15 10 (12.82%) Exchange Server 2013
16 9 (11.54%) VoIP
16 9 (11.54%) Service Management

1st Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 30 July 2015, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (47.44%) MS Exchange
2 20 (25.64%) Exchange Server 2010
3 16 (20.51%) Exchange Server 2007
4 10 (12.82%) Exchange Server 2013
5 7 (8.97%) Exchange Server 2003
6 1 (1.28%) Lync
Applications
1 34 (43.59%) MS Excel
2 14 (17.95%) MS Office
3 1 (1.28%) MS PowerPoint
Communications & Networking
1 21 (26.92%) TCP/IP
2 19 (24.36%) Firewall
3 11 (14.10%) DNS
3 11 (14.10%) DHCP
4 9 (11.54%) VoIP
5 6 (7.69%) Ethernet
5 6 (7.69%) Internet
5 6 (7.69%) iSCSI
5 6 (7.69%) NAS
5 6 (7.69%) Unified Communications
6 5 (6.41%) LAN
7 4 (5.13%) VLAN
7 4 (5.13%) WAN
7 4 (5.13%) SAN
7 4 (5.13%) VPN
8 1 (1.28%) Wireless
Database & Business Intelligence
1 8 (10.26%) SQL Server
2 7 (8.97%) MySQL
3 1 (1.28%) SQL Server 2000
3 1 (1.28%) PostgreSQL
General
1 9 (11.54%) Manufacturing
2 6 (7.69%) Finance
3 4 (5.13%) Telecoms
3 4 (5.13%) Banking
4 1 (1.28%) Retail
4 1 (1.28%) German Language
Libraries, Frameworks & Software Standards
1 8 (10.26%) HTML
2 1 (1.28%) XML
Miscellaneous
1 7 (8.97%) Video Conferencing
2 6 (7.69%) Life Science
3 3 (3.85%) EPoS
4 2 (2.56%) Analytical Skills
5 1 (1.28%) Mathematics
5 1 (1.28%) Computer Science
Operating Systems
1 58 (74.36%) Windows
2 21 (26.92%) Windows Server 2008
3 19 (24.36%) Linux
3 19 (24.36%) Windows Server 2012
4 13 (16.67%) Windows XP
5 11 (14.10%) Windows Server 2003
6 9 (11.54%) Windows Vista
7 8 (10.26%) Windows 8
8 7 (8.97%) Windows 7
9 6 (7.69%) UNIX
10 2 (2.56%) Windows 2000 Server
Processes & Methodologies
1 10 (12.82%) ITIL
2 9 (11.54%) Service Management
2 9 (11.54%) Technical Architecture
3 6 (7.69%) Performance Management
3 6 (7.69%) Software Deployment
4 4 (5.13%) Incident Management
5 3 (3.85%) CRM
6 2 (2.56%) Time Management
7 1 (1.28%) Customer Engagement
7 1 (1.28%) Business Intelligence
7 1 (1.28%) Kalman Filter
Programming Languages
1 7 (8.97%) SQL
2 6 (7.69%) PowerShell
3 1 (1.28%) JavaScript
Qualifications
1 17 (21.79%) SC Cleared
1 17 (21.79%) Security Cleared
2 11 (14.10%) MCSA
2 11 (14.10%) Microsoft Certification
3 7 (8.97%) Degree
4 6 (7.69%) MOS
4 6 (7.69%) MCP
5 4 (5.13%) MCSE
6 3 (3.85%) CCNA
6 3 (3.85%) Cisco Certification
6 3 (3.85%) VMware Certified Professional (VCP)
6 3 (3.85%) ITIL Certification
7 1 (1.28%) MCTS
Quality Assurance & Compliance
1 20 (25.64%) SLA
System Software
1 41 (52.56%) Active Directory
2 10 (12.82%) VMware Infrastructure
2 10 (12.82%) Hyper-V
Systems Management
1 9 (11.54%) Backup Exec
Vendors
1 47 (60.26%) Microsoft
2 18 (23.08%) VMware
3 11 (14.10%) Cisco
4 7 (8.97%) Oracle
5 6 (7.69%) Citrix
6 1 (1.28%) SAP
6 1 (1.28%) Hyland
Basingstoke, Hampshire
NES IT
Salary: Good salary
Posted: 2 days ago
Farnborough
The People Network
Salary: £25000 per annum
Posted: 14 days ago