The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
First Line Support
Rank 135 166 168
Rank change year-on-year
+31 +2
Permanent jobs requiring a 1st Line Support 47 41 28
As % of all permanent IT jobs located in Hampshire 1.28% 1.02% 0.71%
As % of the Job Titles category 1.34% 1.08% 0.75%
Number of salaries quoted 41 39 28
Average salary £20,000 £20,000 £22,500
Average salary % change year-on-year
- -11.11%
90% offered a salary of more than £18,000 £17,500 £16,250
10% offered a salary of more than £26,000 £30,200 £22,600
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3495 3804 3748
As % of all permanent IT jobs located in Hampshire 95.18% 94.56% 95.22%
Number of salaries quoted 2898 3091 3215
Average salary £41,500 £40,000 £38,500
Average salary % change year-on-year
+3.75% +3.89%
90% offered a salary of more than £25,000 £24,000 £22,600
10% offered a salary of more than £58,500 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £39,500
% change year-on-year
- +1.26%

1st Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Hampshire

1st Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Hampshire region.

1st Line Support Salary Trend in Hampshire

1st Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Hampshire region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough -8 18 £25,000 -19.35% 1
Southampton +8 13 £19,500 +5.40%
Basingstoke +26 8 £19,000 -6.17%
Fareham +13 2 £16,500 -2.94% 1
Portsmouth +20 1 £26,000 +25.30%
Aldershot -1 1 £20,000 -2.43%
Eastleigh - 1 £18,500 -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 3 September 2015, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 66 (76.74%) Windows
2 55 (63.95%) Microsoft
3 41 (47.67%) Active Directory
4 38 (44.19%) MS Exchange
5 35 (40.70%) MS Excel
6 29 (33.72%) Linux
7 25 (29.07%) SLA
8 24 (27.91%) TCP/IP
8 24 (27.91%) VMware
8 24 (27.91%) Windows Server 2012
9 23 (26.74%) Exchange Server 2010
10 22 (25.58%) Firewall
11 21 (24.42%) SC Cleared
11 21 (24.42%) Security Cleared
11 21 (24.42%) Windows Server 2008
12 18 (20.93%) Exchange Server 2007
13 16 (18.60%) MS Office
13 16 (18.60%) ITIL
13 16 (18.60%) VMware Infrastructure
14 15 (17.44%) Windows Server 2003
15 14 (16.28%) Service Management
15 14 (16.28%) Windows XP
15 14 (16.28%) DHCP
15 14 (16.28%) VoIP
15 14 (16.28%) DNS
15 14 (16.28%) Hyper-V
16 12 (13.95%) MCSA
16 12 (13.95%) Microsoft Certification
17 11 (12.79%) Cisco
17 11 (12.79%) Exchange Server 2013

1st Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 3 September 2015, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (44.19%) MS Exchange
2 23 (26.74%) Exchange Server 2010
3 18 (20.93%) Exchange Server 2007
4 11 (12.79%) Exchange Server 2013
5 7 (8.14%) Exchange Server 2003
6 1 (1.16%) Lync
Applications
1 35 (40.70%) MS Excel
2 16 (18.60%) MS Office
3 1 (1.16%) MS PowerPoint
Communications & Networking
1 24 (27.91%) TCP/IP
2 22 (25.58%) Firewall
3 14 (16.28%) DNS
3 14 (16.28%) VoIP
3 14 (16.28%) DHCP
4 8 (9.30%) Internet
4 8 (9.30%) NAS
5 7 (8.14%) Unified Communications
5 7 (8.14%) iSCSI
5 7 (8.14%) Ethernet
6 5 (5.81%) SAN
6 5 (5.81%) LAN
7 4 (4.65%) VLAN
7 4 (4.65%) VPN
7 4 (4.65%) WAN
Database & Business Intelligence
1 10 (11.63%) SQL Server
2 9 (10.47%) MySQL
3 2 (2.33%) PostgreSQL
4 1 (1.16%) SQL Server 2000
General
1 7 (8.14%) Manufacturing
2 6 (6.98%) Finance
3 4 (4.65%) Telecoms
3 4 (4.65%) Banking
4 1 (1.16%) German Language
Libraries, Frameworks & Software Standards
1 9 (10.47%) HTML
2 2 (2.33%) XML
Miscellaneous
1 8 (9.30%) Video Conferencing
2 7 (8.14%) EPoS
2 7 (8.14%) Life Science
3 2 (2.33%) Mathematics
3 2 (2.33%) Computer Science
3 2 (2.33%) Analytical Skills
4 1 (1.16%) Data Centre
Operating Systems
1 66 (76.74%) Windows
2 29 (33.72%) Linux
3 24 (27.91%) Windows Server 2012
4 21 (24.42%) Windows Server 2008
5 15 (17.44%) Windows Server 2003
6 14 (16.28%) Windows XP
7 10 (11.63%) Windows Vista
8 9 (10.47%) Windows 8
9 8 (9.30%) Windows 7
10 7 (8.14%) UNIX
11 2 (2.33%) Windows 2000 Server
Processes & Methodologies
1 16 (18.60%) ITIL
2 14 (16.28%) Service Management
3 8 (9.30%) Technical Architecture
4 7 (8.14%) Performance Management
4 7 (8.14%) CRM
4 7 (8.14%) Software Deployment
5 4 (4.65%) Incident Management
6 3 (3.49%) Customer Engagement
6 3 (3.49%) Time Management
7 1 (1.16%) Business Intelligence
7 1 (1.16%) Kalman Filter
Programming Languages
1 9 (10.47%) SQL
2 7 (8.14%) PowerShell
3 2 (2.33%) JavaScript
Qualifications
1 21 (24.42%) SC Cleared
1 21 (24.42%) Security Cleared
2 12 (13.95%) MCSA
2 12 (13.95%) Microsoft Certification
3 8 (9.30%) Degree
4 7 (8.14%) MOS
5 6 (6.98%) CCNA
5 6 (6.98%) Cisco Certification
6 5 (5.81%) MCP
7 4 (4.65%) MCSE
8 3 (3.49%) VMware Certified Professional (VCP)
8 3 (3.49%) ITIL Certification
9 1 (1.16%) MCTS
Quality Assurance & Compliance
1 25 (29.07%) SLA
System Software
1 41 (47.67%) Active Directory
2 16 (18.60%) VMware Infrastructure
3 14 (16.28%) Hyper-V
Systems Management
1 8 (9.30%) Backup Exec
Vendors
1 55 (63.95%) Microsoft
2 24 (27.91%) VMware
3 11 (12.79%) Cisco
4 9 (10.47%) Oracle
5 5 (5.81%) SAP
6 4 (4.65%) Citrix
7 1 (1.16%) Hyland
Petersfield, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £19000 - £23000 per annum + Benefits
Posted: Yesterday
Fareham
Deerfoot IT
Salary: £18000 - £25000 per annum + Excellent Benefits
Posted: 13 days ago