The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
First Line Support
Rank 141 130 169
Rank change year-on-year
-11 +39
Permanent jobs requiring a 1st Line Support 48 41 24
As % of all permanent IT jobs located in Hampshire 1.25% 1.26% 0.57%
As % of the Job Titles category 1.32% 1.31% 0.60%
Number of salaries quoted 40 41 20
Average salary £21,500 £22,000 £20,625
Average salary % change year-on-year
-2.27% +6.66%
90% offered a salary of more than £16,250 £17,500 £18,450
10% offered a salary of more than £25,000 £22,600 £23,100
UK excluding London average salary £19,875 £20,000 £20,000
% change year-on-year
-0.62% -
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3644 3125 4015
As % of all permanent IT jobs located in Hampshire 94.82% 95.83% 94.76%
Number of salaries quoted 3162 2598 3393
Average salary £40,000 £39,000 £39,500
Average salary % change year-on-year
+2.56% -1.26%
90% offered a salary of more than £24,500 £24,000 £25,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Hampshire

1st Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Hampshire region.

1st Line Support Salary Trend in Hampshire

1st Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Hampshire region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough +15 12 £22,000 -12.00%
Basingstoke -1 10 £22,250 +14.10%
Fareham -5 9 £16,250 -7.14% 1
Southampton -14 7 £19,000 -15.92%
Alton - 4 £20,750 -
Aldershot - 2 £17,000 -
Winchester -8 1 £21,500 -
Portsmouth -21 1 £25,000 +11.11%
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 30 January 2015, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 49 (62.82%) Windows
2 32 (41.03%) Microsoft
3 27 (34.62%) MS Office
4 26 (33.33%) Active Directory
5 25 (32.05%) MS Excel
6 22 (28.21%) ITIL
6 22 (28.21%) SLA
7 18 (23.08%) Linux
8 16 (20.51%) Degree
9 14 (17.95%) Windows XP
10 13 (16.67%) VMware
11 12 (15.38%) TCP/IP
12 8 (10.26%) SQL
12 8 (10.26%) Internet
13 7 (8.97%) MySQL
13 7 (8.97%) DHCP
13 7 (8.97%) DNS
13 7 (8.97%) Games
14 6 (7.69%) Mathematics
14 6 (7.69%) VMware Infrastructure
14 6 (7.69%) MS Exchange
15 5 (6.41%) Citrix
15 5 (6.41%) MCP
15 5 (6.41%) SC Cleared
15 5 (6.41%) Security Cleared
16 4 (5.13%) Retail
16 4 (5.13%) Customer Engagement
16 4 (5.13%) Windows 7
16 4 (5.13%) VoIP
16 4 (5.13%) WAN

1st Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 30 January 2015, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (7.69%) MS Exchange
2 1 (1.28%) IBM Notes
2 1 (1.28%) Exchange Server 2010
2 1 (1.28%) Exchange Server 2013
2 1 (1.28%) Exchange Server 2007
2 1 (1.28%) Exchange Server 2003
Applications
1 27 (34.62%) MS Office
2 25 (32.05%) MS Excel
3 2 (2.56%) MS PowerPoint
4 1 (1.28%) MS Visio
Cloud Services
1 1 (1.28%) IaaS
1 1 (1.28%) SaaS
1 1 (1.28%) PaaS
Communications & Networking
1 12 (15.38%) TCP/IP
2 8 (10.26%) Internet
3 7 (8.97%) DHCP
3 7 (8.97%) DNS
4 4 (5.13%) VoIP
4 4 (5.13%) WAN
5 3 (3.85%) SAN
5 3 (3.85%) Wi-Fi
5 3 (3.85%) Wireless
6 2 (2.56%) NAS
6 2 (2.56%) LAN
6 2 (2.56%) VPN
7 1 (1.28%) Firewall
7 1 (1.28%) VLAN
Database & Business Intelligence
1 7 (8.97%) MySQL
General
1 7 (8.97%) Games
2 4 (5.13%) Retail
3 3 (3.85%) Manufacturing
4 2 (2.56%) French Language
4 2 (2.56%) German Language
4 2 (2.56%) Finance
4 2 (2.56%) Publishing
Libraries, Frameworks & Software Standards
1 2 (2.56%) Flash
2 1 (1.28%) HTML
Miscellaneous
1 6 (7.69%) Mathematics
2 3 (3.85%) EPoS
2 3 (3.85%) AS400
2 3 (3.85%) Analytical Skills
3 1 (1.28%) Blackberry
3 1 (1.28%) Handset
3 1 (1.28%) User Experience
3 1 (1.28%) iPhone
3 1 (1.28%) iPad
3 1 (1.28%) Kindle
3 1 (1.28%) Computer Science
Operating Systems
1 49 (62.82%) Windows
2 18 (23.08%) Linux
3 14 (17.95%) Windows XP
4 4 (5.13%) Windows 7
4 4 (5.13%) Mac OS X
5 2 (2.56%) Windows Server 2008
5 2 (2.56%) CentOS
5 2 (2.56%) Red Hat Enterprise Linux
5 2 (2.56%) Windows 8
5 2 (2.56%) Windows Server 2012
5 2 (2.56%) Windows Server 2003
Processes & Methodologies
1 22 (28.21%) ITIL
2 4 (5.13%) Customer Engagement
3 3 (3.85%) Software Distribution
4 2 (2.56%) Time Management
4 2 (2.56%) CRM
4 2 (2.56%) ERP
4 2 (2.56%) Business Intelligence
4 2 (2.56%) Service Management
4 2 (2.56%) Service Delivery
5 1 (1.28%) ITIL V3
5 1 (1.28%) Automation Testing
5 1 (1.28%) Kalman Filter
5 1 (1.28%) ISMS
5 1 (1.28%) Incident Management
5 1 (1.28%) Automated Testing
5 1 (1.28%) Business Continuity
Programming Languages
1 8 (10.26%) SQL
Qualifications
1 16 (20.51%) Degree
2 5 (6.41%) MCP
2 5 (6.41%) SC Cleared
2 5 (6.41%) Security Cleared
3 4 (5.13%) Microsoft Certification
3 4 (5.13%) A+ Certification
4 3 (3.85%) Cisco Certification
4 3 (3.85%) CCNA
5 2 (2.56%) MCSA
6 1 (1.28%) Citrix Certification
6 1 (1.28%) MCSE
6 1 (1.28%) CCAA
6 1 (1.28%) CCENT
6 1 (1.28%) MCTS
Quality Assurance & Compliance
1 22 (28.21%) SLA
2 1 (1.28%) ISO 9001
System Software
1 26 (33.33%) Active Directory
2 6 (7.69%) VMware Infrastructure
3 2 (2.56%) VMware ESXi
4 1 (1.28%) Hyper-V
4 1 (1.28%) vSphere
4 1 (1.28%) VMware ESX
Vendors
1 32 (41.03%) Microsoft
2 13 (16.67%) VMware
3 5 (6.41%) Citrix
4 4 (5.13%) Remedy
5 3 (3.85%) Cisco
5 3 (3.85%) SAP
6 2 (2.56%) Symantec
6 2 (2.56%) Red Hat
7 1 (1.28%) Apple
7 1 (1.28%) Lotus
7 1 (1.28%) IBM
7 1 (1.28%) Oracle
7 1 (1.28%) ServiceNow
Fareham
Deerfoot IT
Salary: £17500 - £21000 per annum + bens
Posted: 14 days ago