The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
First Line Support
Rank 157 133 160
Rank change year-on-year
-24 +27
Permanent jobs requiring a 1st Line Support 31 58 21
As % of all permanent IT jobs located in Hampshire 0.82% 1.47% 0.52%
As % of the Job Titles category 0.86% 1.56% 0.54%
Number of salaries quoted 29 58 20
Average salary £22,000 £18,500 £20,500
Average salary % change year-on-year
+18.91% -9.75%
90% offered a salary of more than £17,000 £17,500 £18,400
10% offered a salary of more than £25,000 £22,600 £23,230
UK excluding London average salary £20,000 £20,000 £20,000
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3613 3720 3898
As % of all permanent IT jobs located in Hampshire 95.28% 94.46% 95.89%
Number of salaries quoted 3058 3130 3166
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,500 £24,000 £25,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Hampshire

1st Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Hampshire region.

1st Line Support Salary Trend in Hampshire

1st Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Hampshire region over the 3 months to 1 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough +14 9 £22,500 +73.07% 1
Southampton -27 9 £19,000 +1.33% 1
Aldershot - 3 £17,000 -
Fareham -2 2 £16,750 -4.28%
Basingstoke -3 2 - -
Portsmouth - 2 £25,000 -
Alton - 1 £18,000 -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 1 April 2015, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 43 (61.43%) Windows
2 27 (38.57%) MS Excel
2 27 (38.57%) Microsoft
3 23 (32.86%) Active Directory
4 20 (28.57%) SLA
5 17 (24.29%) MS Office
6 13 (18.57%) ITIL
6 13 (18.57%) Linux
6 13 (18.57%) Degree
7 12 (17.14%) Windows XP
8 11 (15.71%) MS Exchange
8 11 (15.71%) TCP/IP
8 11 (15.71%) VMware
9 8 (11.43%) SQL
10 7 (10.00%) MySQL
10 7 (10.00%) DHCP
10 7 (10.00%) DNS
10 7 (10.00%) Citrix
10 7 (10.00%) Games
11 6 (8.57%) Internet
11 6 (8.57%) Manufacturing
11 6 (8.57%) Mathematics
12 5 (7.14%) VMware Infrastructure
13 4 (5.71%) MCP
13 4 (5.71%) WAN
13 4 (5.71%) Microsoft Certification
13 4 (5.71%) Firewall
13 4 (5.71%) Windows Server 2008
13 4 (5.71%) Customer Engagement
13 4 (5.71%) Exchange Server 2010

1st Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 1 April 2015, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (15.71%) MS Exchange
2 4 (5.71%) Exchange Server 2010
3 3 (4.29%) Exchange Server 2007
4 1 (1.43%) Exchange Server 2013
4 1 (1.43%) Exchange Server 2003
Applications
1 27 (38.57%) MS Excel
2 17 (24.29%) MS Office
3 1 (1.43%) MS Visio
3 1 (1.43%) MS PowerPoint
Cloud Services
1 1 (1.43%) SaaS
1 1 (1.43%) PaaS
1 1 (1.43%) IaaS
Communications & Networking
1 11 (15.71%) TCP/IP
2 7 (10.00%) DNS
2 7 (10.00%) DHCP
3 6 (8.57%) Internet
4 4 (5.71%) Firewall
4 4 (5.71%) WAN
5 3 (4.29%) Wi-Fi
6 2 (2.86%) SAN
7 1 (1.43%) LAN
7 1 (1.43%) Wireless
7 1 (1.43%) VLAN
7 1 (1.43%) NAS
Database & Business Intelligence
1 7 (10.00%) MySQL
2 1 (1.43%) SQL Server
2 1 (1.43%) SQL Server 2000
General
1 7 (10.00%) Games
2 6 (8.57%) Manufacturing
3 2 (2.86%) Retail
4 1 (1.43%) French Language
4 1 (1.43%) German Language
4 1 (1.43%) Publishing
Libraries, Frameworks & Software Standards
1 1 (1.43%) HTML
1 1 (1.43%) Flash
Miscellaneous
1 6 (8.57%) Mathematics
2 3 (4.29%) AS400
3 2 (2.86%) Computer Science
4 1 (1.43%) Handset
4 1 (1.43%) EPoS
Operating Systems
1 43 (61.43%) Windows
2 13 (18.57%) Linux
3 12 (17.14%) Windows XP
4 4 (5.71%) Windows Server 2008
5 3 (4.29%) Mac OS X
6 1 (1.43%) Windows Server 2003
6 1 (1.43%) CentOS
6 1 (1.43%) Red Hat Enterprise Linux
6 1 (1.43%) Windows 7
6 1 (1.43%) Windows Server 2012
Processes & Methodologies
1 13 (18.57%) ITIL
2 4 (5.71%) Customer Engagement
3 3 (4.29%) Technical Architecture
4 2 (2.86%) ERP
4 2 (2.86%) Business Intelligence
4 2 (2.86%) Service Management
5 1 (1.43%) Service Delivery
5 1 (1.43%) Business Continuity
5 1 (1.43%) Incident Management
5 1 (1.43%) Time Management
5 1 (1.43%) CRM
5 1 (1.43%) ITIL V3
Programming Languages
1 8 (11.43%) SQL
Qualifications
1 13 (18.57%) Degree
2 4 (5.71%) MCP
2 4 (5.71%) Microsoft Certification
3 3 (4.29%) Cisco Certification
3 3 (4.29%) CCNA
4 2 (2.86%) MCSA
5 1 (1.43%) ITIL Certification
5 1 (1.43%) Citrix Certification
5 1 (1.43%) MCSE
5 1 (1.43%) CCENT
5 1 (1.43%) SC Cleared
5 1 (1.43%) Security Cleared
5 1 (1.43%) CCAA
Quality Assurance & Compliance
1 20 (28.57%) SLA
System Software
1 23 (32.86%) Active Directory
2 5 (7.14%) VMware Infrastructure
3 1 (1.43%) Hyper-V
3 1 (1.43%) VMware ESXi
Systems Management
1 3 (4.29%) Backup Exec
Vendors
1 27 (38.57%) Microsoft
2 11 (15.71%) VMware
3 7 (10.00%) Citrix
4 3 (4.29%) Cisco
5 1 (1.43%) Oracle
5 1 (1.43%) ServiceNow
5 1 (1.43%) Red Hat
5 1 (1.43%) Symantec
5 1 (1.43%) Remedy
Southampton, Hampshire
Experis Ltd
Salary: Competitive Package
Posted: Yesterday
Farnborough, Hampshire
Venturi
Salary: £30000.00 per annum
Posted: 6 days ago
Hampshire
Capita - ITIN
Salary: £18000 - £20000 per annum
Posted: 12 days ago
Waterlooville
Recruitment Genius
Salary: £15000 - £19000 per annum
Posted: 27 days ago