The statistics below represent IT jobs advertised across the Hampshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
First Line Support
Rank 161 146 154
Rank change year-on-year
-15 +8
Permanent jobs requiring a 1st Line Support 17 42 42
As % of all permanent IT jobs located in Hampshire 0.53% 1.23% 1.10%
As % of the Job Titles category 0.55% 1.26% 1.13%
Number of salaries quoted 17 38 38
Median salary £19,500 £20,000 £19,750
Median salary % change year-on-year
-2.50% +1.26%
90% offered a salary of more than £18,800 £16,850 £16,775
10% offered a salary of more than £22,900 £25,000 £27,500
UK excluding London median salary £21,000 £20,500 £19,750
% change year-on-year
+2.43% +3.79%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3090 3345 3711
As % of all permanent IT jobs located in Hampshire 96.90% 98.01% 97.56%
Number of salaries quoted 2606 2889 3172
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,000 £41,000 £40,000
% change year-on-year
+2.43% +2.50%

1st Line Support
Jobs Demand Trend in Hampshire

The demand trend of job ads across the Hampshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Hampshire

1st Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Hampshire region.

1st Line Support Salary Trend in Hampshire

1st Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Hampshire region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke -7 6 £19,000 -
Fareham +4 3 £19,500 +18.18%
Southampton -9 3 £23,500 +17.50%
Portsmouth +4 1 £15,000 -40.00% 1
Aldershot +1 1 £20,000 -
Eastleigh -5 1 £22,500 +21.62%
Alton -7 1 £21,500 +7.50%
1st Line Support
South East

1st Line Support Skill Set
Top 30 Related IT Skills in Hampshire

For the 6 months to 7 December 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring 1st Line Support in the job title.

1 30 (61.22%) Microsoft
2 23 (46.94%) Active Directory
3 18 (36.73%) Windows
4 17 (34.69%) ITIL
5 16 (32.65%) Cisco
6 11 (22.45%) MS Excel
7 8 (16.33%) Linux
7 8 (16.33%) SC Cleared
7 8 (16.33%) Security Cleared
8 7 (14.29%) Spanish Language
8 7 (14.29%) MS Office
9 6 (12.24%) VMware
9 6 (12.24%) SLA
9 6 (12.24%) CCENT
10 5 (10.20%) Windows 10
10 5 (10.20%) Network+ Certification
10 5 (10.20%) Windows 7
10 5 (10.20%) LAN
10 5 (10.20%) HP
10 5 (10.20%) EMC
10 5 (10.20%) Citrix
10 5 (10.20%) A+ Certification
10 5 (10.20%) NetApp
10 5 (10.20%) MS Exchange
10 5 (10.20%) WAN
11 4 (8.16%) CAD
11 4 (8.16%) ADSL
11 4 (8.16%) SAP
11 4 (8.16%) C
11 4 (8.16%) Chip and PIN

1st Line Support Skill Set
Top Related IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.20%) MS Exchange
2 1 (2.04%) SharePoint
Applications
1 11 (22.45%) MS Excel
2 7 (14.29%) MS Office
Cloud Services
1 3 (6.12%) Office 365
2 1 (2.04%) SaaS
Communications & Networking
1 5 (10.20%) LAN
1 5 (10.20%) WAN
2 4 (8.16%) ADSL
2 4 (8.16%) VoIP
3 2 (4.08%) Firewall
4 1 (2.04%) DHCP
4 1 (2.04%) DNS
4 1 (2.04%) Internet
4 1 (2.04%) Network Security
4 1 (2.04%) TCP/IP
4 1 (2.04%) Wireless
Database & Business Intelligence
1 2 (4.08%) SQL Server
2 1 (2.04%) SQL Server 2008
2 1 (2.04%) SQL Server 2014
General
1 7 (14.29%) Spanish Language
2 1 (2.04%) Manufacturing
2 1 (2.04%) Telecoms
Miscellaneous
1 4 (8.16%) Chip and PIN
2 2 (4.08%) Data Centre
3 1 (2.04%) Analytical Skills
3 1 (2.04%) Management Information System
Operating Systems
1 18 (36.73%) Windows
2 8 (16.33%) Linux
3 5 (10.20%) Windows 10
3 5 (10.20%) Windows 7
4 4 (8.16%) Windows Server
5 3 (6.12%) Apple iOS
5 3 (6.12%) Mac OS X
5 3 (6.12%) Windows 8
6 2 (4.08%) Windows Server 2008
7 1 (2.04%) Windows Server 2003
7 1 (2.04%) Windows Server 2012
7 1 (2.04%) Windows XP
Processes & Methodologies
1 17 (34.69%) ITIL
2 4 (8.16%) CAD
2 4 (8.16%) Ticket Management
3 3 (6.12%) Mobile Device Management
3 3 (6.12%) Time Management
4 2 (4.08%) ITSM
5 1 (2.04%) ERP
5 1 (2.04%) Facilities Management
5 1 (2.04%) Incident Management
5 1 (2.04%) Line Management
5 1 (2.04%) Service Management
Programming Languages
1 4 (8.16%) C
Qualifications
1 8 (16.33%) SC Cleared
1 8 (16.33%) Security Cleared
2 6 (12.24%) CCENT
3 5 (10.20%) A+ Certification
3 5 (10.20%) Network+ Certification
4 4 (8.16%) ITIL Foundation Certificate
5 3 (6.12%) Degree
6 2 (4.08%) CCNA
6 2 (4.08%) Cisco Certification
7 1 (2.04%) MCDST
7 1 (2.04%) Microsoft Certification
Quality Assurance & Compliance
1 6 (12.24%) SLA
2 1 (2.04%) ISO 9001
2 1 (2.04%) ISO/IEC 27001
System Software
1 23 (46.94%) Active Directory
2 4 (8.16%) Terminal Server
3 3 (6.12%) Hyper-V
4 1 (2.04%) VMware Infrastructure
Vendors
1 30 (61.22%) Microsoft
2 16 (32.65%) Cisco
3 6 (12.24%) VMware
4 5 (10.20%) Citrix
4 5 (10.20%) EMC
4 5 (10.20%) HP
4 5 (10.20%) NetApp
5 4 (8.16%) Polycom
5 4 (8.16%) RedPrairie
5 4 (8.16%) SAP
6 3 (6.12%) Mitel
7 1 (2.04%) Apple
7 1 (2.04%) SonicWALL