The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
First Line Support
Rank 144 128 176
Rank change year-on-year
-16 +48
Permanent jobs requiring a 1st Line Support 44 50 16
As % of all permanent IT jobs located in Hampshire 1.14% 1.41% 0.38%
As % of the Job Titles category 1.20% 1.49% 0.40%
Number of salaries quoted 39 50 15
Average salary £21,500 £18,500 £21,000
Average salary % change year-on-year
+16.21% -11.90%
90% offered a salary of more than £16,950 £17,500 £19,000
10% offered a salary of more than £25,000 £22,600 £23,000
UK excluding London average salary £20,000 £20,000 £20,413
% change year-on-year
- -2.02%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3654 3367 3971
As % of all permanent IT jobs located in Hampshire 94.98% 95.01% 95.02%
Number of salaries quoted 3173 2792 3277
Average salary £40,000 £40,000 £38,500
Average salary % change year-on-year
- +3.89%
90% offered a salary of more than £24,000 £24,000 £24,500
10% offered a salary of more than £57,500 £52,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Hampshire

1st Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Hampshire region.

1st Line Support Salary Trend in Hampshire

1st Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Hampshire region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough - 13 £22,000 - 2
Southampton -26 10 £19,000 -13.63% 1
Basingstoke +3 6 £27,500 +57.14%
Fareham -2 4 £16,500 -5.71%
Alton - 3 £21,500 -
Aldershot - 3 £17,000 -
Winchester -20 1 £21,500 -
Portsmouth - 1 £25,000 -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 27 February 2015, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 47 (62.67%) Windows
2 30 (40.00%) Microsoft
3 25 (33.33%) MS Excel
4 23 (30.67%) Active Directory
5 21 (28.00%) SLA
5 21 (28.00%) MS Office
6 17 (22.67%) ITIL
7 15 (20.00%) Linux
8 14 (18.67%) Degree
9 13 (17.33%) VMware
9 13 (17.33%) Windows XP
10 11 (14.67%) TCP/IP
11 8 (10.67%) MS Exchange
11 8 (10.67%) SQL
12 7 (9.33%) MySQL
12 7 (9.33%) DHCP
12 7 (9.33%) DNS
12 7 (9.33%) Citrix
12 7 (9.33%) Games
12 7 (9.33%) Internet
13 6 (8.00%) VMware Infrastructure
13 6 (8.00%) Mathematics
14 5 (6.67%) Manufacturing
15 4 (5.33%) WAN
15 4 (5.33%) Retail
15 4 (5.33%) Customer Engagement
15 4 (5.33%) Windows 7
16 3 (4.00%) SC Cleared
16 3 (4.00%) Security Cleared
16 3 (4.00%) VoIP

1st Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 27 February 2015, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (10.67%) MS Exchange
2 2 (2.67%) Exchange Server 2010
3 1 (1.33%) Exchange Server 2013
3 1 (1.33%) Exchange Server 2003
3 1 (1.33%) Exchange Server 2007
3 1 (1.33%) IBM Notes
Applications
1 25 (33.33%) MS Excel
2 21 (28.00%) MS Office
3 2 (2.67%) MS PowerPoint
4 1 (1.33%) MS Visio
Cloud Services
1 1 (1.33%) SaaS
1 1 (1.33%) PaaS
1 1 (1.33%) IaaS
Communications & Networking
1 11 (14.67%) TCP/IP
2 7 (9.33%) DNS
2 7 (9.33%) DHCP
2 7 (9.33%) Internet
3 4 (5.33%) WAN
4 3 (4.00%) VoIP
4 3 (4.00%) SAN
4 3 (4.00%) Wi-Fi
4 3 (4.00%) Wireless
5 2 (2.67%) Firewall
5 2 (2.67%) NAS
6 1 (1.33%) VLAN
6 1 (1.33%) VPN
6 1 (1.33%) LAN
Database & Business Intelligence
1 7 (9.33%) MySQL
General
1 7 (9.33%) Games
2 5 (6.67%) Manufacturing
3 4 (5.33%) Retail
4 2 (2.67%) French Language
4 2 (2.67%) German Language
4 2 (2.67%) Publishing
Libraries, Frameworks & Software Standards
1 2 (2.67%) Flash
2 1 (1.33%) HTML
Miscellaneous
1 6 (8.00%) Mathematics
2 3 (4.00%) AS400
3 2 (2.67%) EPoS
4 1 (1.33%) Blackberry
4 1 (1.33%) Handset
4 1 (1.33%) Computer Science
4 1 (1.33%) iPhone
4 1 (1.33%) iPad
4 1 (1.33%) Kindle
4 1 (1.33%) User Experience
4 1 (1.33%) Analytical Skills
Operating Systems
1 47 (62.67%) Windows
2 15 (20.00%) Linux
3 13 (17.33%) Windows XP
4 4 (5.33%) Windows 7
5 3 (4.00%) Mac OS X
6 2 (2.67%) Windows Server 2008
6 2 (2.67%) CentOS
6 2 (2.67%) Red Hat Enterprise Linux
7 1 (1.33%) Windows Server 2012
7 1 (1.33%) Windows Server 2003
Processes & Methodologies
1 17 (22.67%) ITIL
2 4 (5.33%) Customer Engagement
3 2 (2.67%) Software Distribution
3 2 (2.67%) CRM
3 2 (2.67%) ERP
3 2 (2.67%) Business Intelligence
3 2 (2.67%) Service Management
3 2 (2.67%) Service Delivery
4 1 (1.33%) Business Continuity
4 1 (1.33%) Automated Testing
4 1 (1.33%) Incident Management
4 1 (1.33%) Technical Architecture
4 1 (1.33%) Time Management
4 1 (1.33%) Automation Testing
4 1 (1.33%) ITIL V3
Programming Languages
1 8 (10.67%) SQL
Qualifications
1 14 (18.67%) Degree
2 3 (4.00%) Cisco Certification
2 3 (4.00%) Microsoft Certification
2 3 (4.00%) MCP
2 3 (4.00%) CCNA
2 3 (4.00%) SC Cleared
2 3 (4.00%) Security Cleared
3 2 (2.67%) A+ Certification
4 1 (1.33%) CCENT
4 1 (1.33%) Citrix Certification
4 1 (1.33%) MCSA
4 1 (1.33%) VCP4
4 1 (1.33%) CCAA
Quality Assurance & Compliance
1 21 (28.00%) SLA
2 1 (1.33%) ISO 9001
System Software
1 23 (30.67%) Active Directory
2 6 (8.00%) VMware Infrastructure
3 2 (2.67%) VMware ESXi
4 1 (1.33%) Hyper-V
4 1 (1.33%) vSphere
4 1 (1.33%) VMware ESX
Systems Management
1 1 (1.33%) Backup Exec
Vendors
1 30 (40.00%) Microsoft
2 13 (17.33%) VMware
3 7 (9.33%) Citrix
4 3 (4.00%) Cisco
5 2 (2.67%) SAP
5 2 (2.67%) Red Hat
5 2 (2.67%) Remedy
6 1 (1.33%) ServiceNow
6 1 (1.33%) Symantec
6 1 (1.33%) Lotus
6 1 (1.33%) Oracle
6 1 (1.33%) IBM
Farnborough, Hampshire
Tank Recruitment
Salary: £25000 per annum
Posted: 3 days ago
Southampton
Spectrum IT
Salary: £16000 - £20000 per annum + Benefits
Posted: 5 days ago