The statistics below represent IT jobs advertised across the Hampshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
First Line Support
South East / Hampshire
Rank 147 137 155
Rank change year-on-year
-10 +18
Permanent jobs requiring a 1st Line Support 16 48 45
As % of all permanent IT jobs located in Hampshire 0.54% 1.47% 1.19%
As % of the Job Titles category 0.55% 1.50% 1.22%
Number of salaries quoted 16 46 38
Median salary £19,000 £18,000 £19,750
Median salary % change year-on-year
+5.55% -8.86%
UK excluding London median salary £21,000 £21,000 £19,500
% change year-on-year
- +7.69%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
2893 3203 3678
As % of all permanent IT jobs located in Hampshire 96.98% 97.86% 97.64%
Number of salaries quoted 2428 2834 3171
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £26,250 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

1st Line Support
Jobs Demand Trend in Hampshire

The demand trend of job ads across the Hampshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Hampshire

1st Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Hampshire region.

1st Line Support Salary Trend in Hampshire

1st Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Hampshire region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +7 8 £19,000 -9.52%
Southampton -11 4 £23,000 +27.77%
Aldershot 0 2 £20,000 -
Alton -3 1 £21,500 +7.50%
1st Line Support
South East

1st Line Support Skill Set
Top 30 Related IT Skills in Hampshire

For the 6 months to 19 January 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring 1st Line Support in the job title.

1 27 (67.50%) Microsoft
2 25 (62.50%) Active Directory
3 19 (47.50%) Cisco
4 16 (40.00%) ITIL
5 15 (37.50%) Windows
6 11 (27.50%) MS Office
7 9 (22.50%) Linux
8 8 (20.00%) SAP
8 8 (20.00%) C
8 8 (20.00%) Chip and PIN
8 8 (20.00%) CAD
8 8 (20.00%) Polycom
8 8 (20.00%) RedPrairie
9 7 (17.50%) SC Cleared
9 7 (17.50%) Security Cleared
9 7 (17.50%) MS Excel
10 6 (15.00%) Spanish Language
11 5 (12.50%) CCENT
11 5 (12.50%) VMware
12 4 (10.00%) Network+ Certification
12 4 (10.00%) MS Exchange
12 4 (10.00%) VoIP
12 4 (10.00%) HP
12 4 (10.00%) EMC
12 4 (10.00%) Citrix
12 4 (10.00%) A+ Certification
12 4 (10.00%) NetApp
13 3 (7.50%) Mobile Device Management
13 3 (7.50%) ITIL Foundation Certificate
13 3 (7.50%) Apple iOS

1st Line Support Skill Set
Top Related IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.00%) MS Exchange
Applications
1 11 (27.50%) MS Office
2 7 (17.50%) MS Excel
Cloud Services
1 2 (5.00%) Office 365
Communications & Networking
1 4 (10.00%) VoIP
2 3 (7.50%) ADSL
2 3 (7.50%) LAN
2 3 (7.50%) WAN
3 1 (2.50%) Firewall
3 1 (2.50%) Internet
3 1 (2.50%) Network Security
3 1 (2.50%) Wireless
Database & Business Intelligence
1 1 (2.50%) SQL Server
General
1 6 (15.00%) Spanish Language
Miscellaneous
1 8 (20.00%) Chip and PIN
2 2 (5.00%) Data Centre
3 1 (2.50%) Analytical Skills
Operating Systems
1 15 (37.50%) Windows
2 9 (22.50%) Linux
3 3 (7.50%) Apple iOS
3 3 (7.50%) Mac OS X
3 3 (7.50%) Windows 10
3 3 (7.50%) Windows 7
4 2 (5.00%) Windows Server
5 1 (2.50%) Windows 8
5 1 (2.50%) Windows Server 2008
5 1 (2.50%) Windows XP
Processes & Methodologies
1 16 (40.00%) ITIL
2 8 (20.00%) CAD
3 3 (7.50%) Mobile Device Management
3 3 (7.50%) Ticket Management
4 2 (5.00%) ITSM
4 2 (5.00%) Time Management
5 1 (2.50%) Incident Management
5 1 (2.50%) Line Management
5 1 (2.50%) Service Management
Programming Languages
1 8 (20.00%) C
Qualifications
1 7 (17.50%) SC Cleared
1 7 (17.50%) Security Cleared
2 5 (12.50%) CCENT
3 4 (10.00%) A+ Certification
3 4 (10.00%) Network+ Certification
4 3 (7.50%) ITIL Foundation Certificate
5 2 (5.00%) CCNA
5 2 (5.00%) Cisco Certification
5 2 (5.00%) Degree
6 1 (2.50%) MCDST
6 1 (2.50%) Microsoft Certification
Quality Assurance & Compliance
1 3 (7.50%) SLA
2 1 (2.50%) ISO 9001
2 1 (2.50%) ISO/IEC 27001
System Software
1 25 (62.50%) Active Directory
2 3 (7.50%) Terminal Server
3 1 (2.50%) VMware Infrastructure
Vendors
1 27 (67.50%) Microsoft
2 19 (47.50%) Cisco
3 8 (20.00%) Polycom
3 8 (20.00%) RedPrairie
3 8 (20.00%) SAP
4 5 (12.50%) VMware
5 4 (10.00%) Citrix
5 4 (10.00%) EMC
5 4 (10.00%) HP
5 4 (10.00%) NetApp
6 1 (2.50%) Apple
Fareham, Hampshire
Deerfoot IT Resources Ltd
Salary: £17000 - £20000 per annum
Posted: 20 hours ago
Eastleigh, Hampshire
IT Talent Solutions
Salary: From £20,000 to £24,000 per annum
Posted: 2 days ago