The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hampshire region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
First Line Support
Rank 145 175 158
Rank change year-on-year
+30 -17
Permanent jobs requiring a 1st Line Support 48 22 34
As % of all permanent IT jobs located in Hampshire 1.21% 0.56% 0.86%
As % of the Job Titles category 1.29% 0.59% 0.90%
Number of salaries quoted 46 22 29
Average salary £20,000 £19,500 £20,000
Average salary % change year-on-year
+2.56% -2.50%
90% offered a salary of more than £18,375 £16,375 £17,900
10% offered a salary of more than £31,000 £22,600 £24,000
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3712 3742 3797
As % of all permanent IT jobs located in Hampshire 93.93% 94.78% 96.10%
Number of salaries quoted 3035 3209 3295
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £24,500 £23,500 £25,000
10% offered a salary of more than £58,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support
South East

1st Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Hampshire

1st Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Hampshire region.

1st Line Support Salary Trend in Hampshire

1st Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Hampshire region over the 3 months to 29 July 2014.

1st Line Support Salary Histogram in Hampshire

1st Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Hampshire region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +10 15 £20,000 +6.66% 1
Southampton +2 13 £20,000 +1.91% 3
Farnborough +13 9 £31,000 +29.16%
Portsmouth -13 2 £20,750 -7.77%
Fareham - 2 £17,750 -
Winchester - 1 £22,750 - 2
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 29 July 2014, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 63 (61.17%) Windows
2 55 (53.40%) ITIL
3 53 (51.46%) MS Office
4 38 (36.89%) Active Directory
5 35 (33.98%) Microsoft
6 34 (33.01%) SLA
6 34 (33.01%) MS Excel
7 33 (32.04%) Windows 7
8 27 (26.21%) Windows XP
9 19 (18.45%) A+ Certification
10 17 (16.50%) EPoS
10 17 (16.50%) VoIP
10 17 (16.50%) SAP
10 17 (16.50%) Retail
10 17 (16.50%) Wireless
10 17 (16.50%) Software Distribution
11 16 (15.53%) Linux
12 13 (12.62%) C#
13 12 (11.65%) TCP/IP
14 11 (10.68%) Internet
15 10 (9.71%) Incident Management
16 8 (7.77%) Finance
16 8 (7.77%) VPN
17 7 (6.80%) SQL
17 7 (6.80%) Automotive
17 7 (6.80%) VMware
17 7 (6.80%) Marketing
18 6 (5.83%) VMware Infrastructure
18 6 (5.83%) MCP
19 5 (4.85%) MCSE

1st Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 29 July 2014, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (4.85%) MS Exchange
2 4 (3.88%) IIS
3 2 (1.94%) Exchange Server 2007
4 1 (0.97%) Exchange Server 2010
4 1 (0.97%) Exchange Server 2003
Applications
1 53 (51.46%) MS Office
2 34 (33.01%) MS Excel
3 1 (0.97%) MS PowerPoint
Cloud Services
1 1 (0.97%) SaaS
1 1 (0.97%) PaaS
1 1 (0.97%) IaaS
Communications & Networking
1 17 (16.50%) VoIP
1 17 (16.50%) Wireless
2 12 (11.65%) TCP/IP
3 11 (10.68%) Internet
4 8 (7.77%) VPN
5 4 (3.88%) DNS
5 4 (3.88%) DHCP
6 3 (2.91%) LAN
7 1 (0.97%) SSH
Database & Business Intelligence
1 4 (3.88%) SQL Server
1 4 (3.88%) SQL Server 2008
1 4 (3.88%) SQL Server 2012
Development Applications
1 4 (3.88%) Visual Studio
General
1 17 (16.50%) Retail
2 8 (7.77%) Finance
3 7 (6.80%) Automotive
3 7 (6.80%) Marketing
4 3 (2.91%) Law
4 3 (2.91%) French Language
5 2 (1.94%) German Language
5 2 (1.94%) Telecoms
5 2 (1.94%) Dutch Language
6 1 (0.97%) Italian Language
6 1 (0.97%) Swedish Language
6 1 (0.97%) Danish Language
Libraries, Frameworks & Software Standards
1 4 (3.88%) HTML
1 4 (3.88%) .NET
1 4 (3.88%) XML
1 4 (3.88%) Ajax
1 4 (3.88%) jQuery
Miscellaneous
1 17 (16.50%) EPoS
2 1 (0.97%) Social Media
Operating Systems
1 63 (61.17%) Windows
2 33 (32.04%) Windows 7
3 27 (26.21%) Windows XP
4 16 (15.53%) Linux
5 3 (2.91%) Windows 2000
5 3 (2.91%) Windows Server 2008
6 2 (1.94%) Windows 8
6 2 (1.94%) Windows Server 2012
6 2 (1.94%) Windows Server 2003
7 1 (0.97%) Windows Vista
Processes & Methodologies
1 55 (53.40%) ITIL
2 17 (16.50%) Software Distribution
3 10 (9.71%) Incident Management
4 4 (3.88%) MVC
5 2 (1.94%) Problem Management
6 1 (0.97%) CRM
6 1 (0.97%) Service Delivery
6 1 (0.97%) Change Management
Programming Languages
1 13 (12.62%) C#
2 7 (6.80%) SQL
3 4 (3.88%) VB.NET
3 4 (3.88%) JavaScript
Qualifications
1 19 (18.45%) A+ Certification
2 6 (5.83%) MCP
3 5 (4.85%) MCSE
3 5 (4.85%) Microsoft Certification
4 4 (3.88%) MCSA
5 3 (2.91%) SC Cleared
5 3 (2.91%) Security Cleared
6 2 (1.94%) CCNA
6 2 (1.94%) Cisco Certification
6 2 (1.94%) Degree
6 2 (1.94%) MCTS
7 1 (0.97%) MCITP
Quality Assurance & Compliance
1 34 (33.01%) SLA
2 5 (4.85%) ISO 9001
System Software
1 38 (36.89%) Active Directory
2 6 (5.83%) VMware Infrastructure
3 1 (0.97%) Hyper-V
Vendors
1 35 (33.98%) Microsoft
2 17 (16.50%) SAP
3 7 (6.80%) VMware
4 4 (3.88%) Telerik
5 2 (1.94%) Citrix
5 2 (1.94%) Remedy
6 1 (0.97%) LANDesk
Winchester, Hampshire
Premier Group Recruitment
Salary: £18000 per annum + Benefits
Posted: Yesterday
Southampton, Hampshire
Evolution Recruitment Solutions
Salary: 17,500 + shift allowance + benefits
Posted: 4 days ago
Southampton, Hampshire
Capita Resourcing - IT Resourcing
Posted: 6 days ago
Southampton, Hampshire
Bond Dickinson
Salary: Competitive
Posted: 26 days ago