The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 2 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jun 2015
Same period 2014 Same period 2013
First Line Support
Rank 148 139 172
Rank change year-on-year
-9 +33
Permanent jobs requiring a 1st Line Support 38 46 16
As % of all permanent IT jobs located in Hampshire 1.05% 1.19% 0.45%
As % of the Job Titles category 1.10% 1.25% 0.48%
Number of salaries quoted 28 46 16
Average salary £21,250 £19,500 £20,000
Average salary % change year-on-year
+8.97% -2.50%
90% offered a salary of more than £17,500 £17,500 £18,000
10% offered a salary of more than £26,150 £22,500 £20,875
UK excluding London average salary £20,000 £20,000 £19,375
% change year-on-year
- +3.22%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3467 3674 3352
As % of all permanent IT jobs located in Hampshire 95.83% 94.84% 95.25%
Number of salaries quoted 2836 3183 2808
Average salary £40,000 £40,000 £39,000
Average salary % change year-on-year
- +2.56%
90% offered a salary of more than £24,500 £25,000 £24,000
10% offered a salary of more than £57,500 £57,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Hampshire

1st Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Hampshire region.

1st Line Support Salary Trend in Hampshire

1st Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Hampshire region over the 3 months to 2 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +7 18 £17,500 -10.25% 3
Farnborough -9 11 £25,000 +19.04% 3
Basingstoke +7 4 £20,000 +14.28% 1
Portsmouth - 3 £25,000 -
Fareham +10 2 £17,375 -0.71% 1
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 2 June 2015, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 50 (62.50%) Windows
2 38 (47.50%) Microsoft
2 38 (47.50%) Active Directory
3 34 (42.50%) MS Excel
4 22 (27.50%) MS Exchange
5 21 (26.25%) Linux
6 17 (21.25%) TCP/IP
7 15 (18.75%) SLA
7 15 (18.75%) MS Office
8 14 (17.50%) ITIL
8 14 (17.50%) VMware
8 14 (17.50%) Windows XP
9 13 (16.25%) Windows Server 2008
10 12 (15.00%) SC Cleared
10 12 (15.00%) Security Cleared
10 12 (15.00%) Cisco
10 12 (15.00%) DNS
10 12 (15.00%) DHCP
11 11 (13.75%) Exchange Server 2010
12 10 (12.50%) Microsoft Certification
12 10 (12.50%) Service Management
12 10 (12.50%) Firewall
13 9 (11.25%) Internet
13 9 (11.25%) SQL
13 9 (11.25%) MySQL
13 9 (11.25%) Degree
13 9 (11.25%) Exchange Server 2007
14 8 (10.00%) Technical Architecture
14 8 (10.00%) MCP
14 8 (10.00%) MCSA

1st Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 2 June 2015, IT jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (27.50%) MS Exchange
2 11 (13.75%) Exchange Server 2010
3 9 (11.25%) Exchange Server 2007
4 4 (5.00%) Exchange Server 2013
5 3 (3.75%) Exchange Server 2003
Applications
1 34 (42.50%) MS Excel
2 15 (18.75%) MS Office
3 1 (1.25%) MS PowerPoint
Communications & Networking
1 17 (21.25%) TCP/IP
2 12 (15.00%) DNS
2 12 (15.00%) DHCP
3 10 (12.50%) Firewall
4 9 (11.25%) Internet
5 3 (3.75%) LAN
6 2 (2.50%) SAN
6 2 (2.50%) VoIP
6 2 (2.50%) WAN
6 2 (2.50%) Ethernet
6 2 (2.50%) VPN
6 2 (2.50%) VLAN
6 2 (2.50%) Unified Communications
6 2 (2.50%) NAS
6 2 (2.50%) iSCSI
7 1 (1.25%) Wireless
Database & Business Intelligence
1 9 (11.25%) MySQL
2 3 (3.75%) SQL Server
3 1 (1.25%) SQL Server 2000
General
1 8 (10.00%) Manufacturing
2 7 (8.75%) Games
3 2 (2.50%) Finance
4 1 (1.25%) Telecoms
4 1 (1.25%) Banking
4 1 (1.25%) Retail
Libraries, Frameworks & Software Standards
1 3 (3.75%) HTML
Miscellaneous
1 3 (3.75%) Mathematics
2 2 (2.50%) EPoS
2 2 (2.50%) Computer Science
2 2 (2.50%) Life Science
2 2 (2.50%) Video Conferencing
Operating Systems
1 50 (62.50%) Windows
2 21 (26.25%) Linux
3 14 (17.50%) Windows XP
4 13 (16.25%) Windows Server 2008
5 6 (7.50%) Windows Server 2012
6 3 (3.75%) Windows 8
6 3 (3.75%) Windows 7
6 3 (3.75%) Windows Vista
7 2 (2.50%) Windows Server 2003
7 2 (2.50%) UNIX
8 1 (1.25%) Windows 2000 Server
Processes & Methodologies
1 14 (17.50%) ITIL
2 10 (12.50%) Service Management
3 8 (10.00%) Technical Architecture
4 4 (5.00%) Customer Engagement
5 3 (3.75%) Incident Management
6 2 (2.50%) Performance Management
6 2 (2.50%) Software Deployment
7 1 (1.25%) Kalman Filter
7 1 (1.25%) Time Management
7 1 (1.25%) Business Intelligence
7 1 (1.25%) CRM
7 1 (1.25%) Service Delivery
Programming Languages
1 9 (11.25%) SQL
2 2 (2.50%) PowerShell
Qualifications
1 12 (15.00%) SC Cleared
1 12 (15.00%) Security Cleared
2 10 (12.50%) Microsoft Certification
3 9 (11.25%) Degree
4 8 (10.00%) MCP
4 8 (10.00%) MCSA
5 4 (5.00%) MCSE
6 3 (3.75%) VMware Certified Professional (VCP)
6 3 (3.75%) ITIL Certification
7 2 (2.50%) MOS
8 1 (1.25%) CCAA
8 1 (1.25%) MCTS
8 1 (1.25%) CCENT
8 1 (1.25%) Citrix Certification
8 1 (1.25%) Cisco Certification
8 1 (1.25%) CCNA
Quality Assurance & Compliance
1 15 (18.75%) SLA
System Software
1 38 (47.50%) Active Directory
2 7 (8.75%) VMware Infrastructure
3 2 (2.50%) Hyper-V
Systems Management
1 8 (10.00%) Backup Exec
Vendors
1 38 (47.50%) Microsoft
2 14 (17.50%) VMware
3 12 (15.00%) Cisco
4 8 (10.00%) Citrix
5 3 (3.75%) Oracle
6 1 (1.25%) ServiceNow
6 1 (1.25%) Symantec
6 1 (1.25%) Remedy
Basingstoke, Hampshire
NES IT
Posted: 3 hours ago
Southampton, Hampshire
Senitor Associates
Salary: £20000 per annum
Posted: 3 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £17000 - £20000 per annum + Benefits
Posted: 4 days ago
Southampton, Hampshire
Experis Ltd
Salary: Competitive Package
Posted: 6 days ago
Farnborough
Deerfoot IT
Salary: £25000 - £28000 per annum
Posted: 11 days ago
Fareham
Deerfoot IT
Salary: £16000 - £17500 per annum
Posted: 13 days ago
Farnborough
Venturi
Salary: £25000.00 - £30000.00 per annum
Posted: 18 days ago
Farnborough
The People Network
Salary: £25000 per annum
Posted: 20 days ago