The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Third Line Technical Support
Rank - 181 178
Permanent jobs requiring a 3rd Line Technical Support 0 6 4
As % of all permanent IT jobs located in Hampshire - 0.15% 0.11%
As % of the Job Titles category - 0.16% 0.12%
Number of salaries quoted 0 6 4
Average salary - £35,000 £37,500
Average salary % change year-on-year
- -6.66%
UK excluding London average salary £36,000 £35,000 £31,000
% change year-on-year
+2.85% +12.90%
3rd Line Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3554 3810 3456
As % of all permanent IT jobs located in Hampshire 96.08% 94.71% 95.60%
Number of salaries quoted 2950 3292 2848
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £57,500 £57,500 £57,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

3rd Line Technical Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in Hampshire

3rd Line Technical Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the Hampshire region.

3rd Line Technical Support Salary Trend in Hampshire

3rd Line Technical Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 6 May 2015, IT jobs across the Hampshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 3 (100.00%) Windows
1 3 (100.00%) MS Excel
1 3 (100.00%) MS Exchange
1 3 (100.00%) Cisco
1 3 (100.00%) Microsoft
1 3 (100.00%) VMware
1 3 (100.00%) VMware Infrastructure
2 2 (66.67%) Windows Server 2008
2 2 (66.67%) EdgeSight
2 2 (66.67%) Hyper-V
2 2 (66.67%) XenApp
2 2 (66.67%) XenServer
2 2 (66.67%) XenDesktop
2 2 (66.67%) vSphere
2 2 (66.67%) Root Cause Analysis
2 2 (66.67%) NetScaler
2 2 (66.67%) Windows Server 2012
2 2 (66.67%) VMware ESX
2 2 (66.67%) Microsoft App-V
2 2 (66.67%) AppSense
2 2 (66.67%) Wireshark
2 2 (66.67%) SCCM
2 2 (66.67%) SCOM
2 2 (66.67%) iSCSI
2 2 (66.67%) SC Cleared
2 2 (66.67%) Security Cleared
2 2 (66.67%) DHCP
2 2 (66.67%) DNS
2 2 (66.67%) SAN
2 2 (66.67%) Terminal Services

3rd Line Technical Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 6 May 2015, IT jobs across the Hampshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (100.00%) MS Exchange
2 1 (33.33%) Exchange Server 2010
2 1 (33.33%) Exchange Server 2013
Applications
1 3 (100.00%) MS Excel
Communications & Networking
1 2 (66.67%) DHCP
1 2 (66.67%) DNS
1 2 (66.67%) SAN
1 2 (66.67%) Wireshark
1 2 (66.67%) iSCSI
1 2 (66.67%) NetScaler
2 1 (33.33%) VoIP
2 1 (33.33%) Firewall
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Windows XP
2 2 (66.67%) Windows Server 2003
2 2 (66.67%) Windows Server 2008
2 2 (66.67%) Windows Server 2012
Processes & Methodologies
1 2 (66.67%) ITIL
1 2 (66.67%) Root Cause Analysis
Programming Languages
1 2 (66.67%) SQL
Qualifications
1 2 (66.67%) CCA
1 2 (66.67%) Citrix Certification
1 2 (66.67%) SC Cleared
1 2 (66.67%) Security Cleared
2 1 (33.33%) MCSE
2 1 (33.33%) Cisco Certification
2 1 (33.33%) Microsoft Certification
System Software
1 3 (100.00%) VMware Infrastructure
2 2 (66.67%) Hyper-V
2 2 (66.67%) XenApp
2 2 (66.67%) XenServer
2 2 (66.67%) XenDesktop
2 2 (66.67%) vSphere
2 2 (66.67%) Active Directory
2 2 (66.67%) Terminal Services
2 2 (66.67%) VMware ESX
2 2 (66.67%) Microsoft App-V
Systems Management
1 2 (66.67%) SCCM
1 2 (66.67%) SCOM
1 2 (66.67%) EdgeSight
Vendors
1 3 (100.00%) Cisco
1 3 (100.00%) Microsoft
1 3 (100.00%) VMware
2 2 (66.67%) AppSense
2 2 (66.67%) Citrix