The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Third Line Technical Support
Rank 178 199 186
Rank change year-on-year
+21 -13
Permanent jobs requiring a 3rd Line Technical Support 4 1 7
As % of all permanent IT jobs located in Hampshire 0.12% 0.027% 0.17%
As % of the Job Titles category 0.12% 0.027% 0.18%
Number of salaries quoted 4 1 7
Average salary £36,500 £25,500 £35,000
Average salary % change year-on-year
+43.13% -27.14%
90% offered a salary of more than £31,950 £25,500 £31,500
10% offered a salary of more than £42,450 £25,500 £41,100
UK excluding London average salary £35,000 £36,000 £35,000
% change year-on-year
-2.77% +2.85%
3rd Line Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3294 3692 3910
As % of all permanent IT jobs located in Hampshire 97.74% 98.40% 96.64%
Number of salaries quoted 2891 3072 3371
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £56,500 £57,500 £57,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Technical Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in Hampshire

3rd Line Technical Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the Hampshire region.

3rd Line Technical Support Salary Trend in Hampshire

3rd Line Technical Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the Hampshire region over the 3 months to 29 April 2016.

3rd Line Technical Support Salary Histogram in Hampshire

3rd Line Technical Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 29 April 2016, IT jobs across the Hampshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 13 (92.86%) Windows
2 12 (85.71%) Active Directory
2 12 (85.71%) Citrix
2 12 (85.71%) SAN
2 12 (85.71%) VMware
2 12 (85.71%) Windows Server 2008
2 12 (85.71%) Windows Server 2012
2 12 (85.71%) Windows Server
3 8 (57.14%) Finance
4 7 (50.00%) Backup Exec
4 7 (50.00%) Exchange Server 2007
4 7 (50.00%) SQL Server 2005
4 7 (50.00%) XenApp
4 7 (50.00%) XenDesktop
4 7 (50.00%) Windows 7
4 7 (50.00%) Windows Server 2003
4 7 (50.00%) MS Excel
4 7 (50.00%) MS Exchange
4 7 (50.00%) SLA
4 7 (50.00%) IBM
4 7 (50.00%) SQL Server
4 7 (50.00%) ITIL
4 7 (50.00%) Windows 8
4 7 (50.00%) Windows 10
4 7 (50.00%) Exchange Server 2013
4 7 (50.00%) vSphere
4 7 (50.00%) Exchange Server 2010
5 6 (42.86%) Unix
6 5 (35.71%) MCSE
6 5 (35.71%) MCSA

3rd Line Technical Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 29 April 2016, IT jobs across the Hampshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (50.00%) Exchange Server 2007
1 7 (50.00%) Exchange Server 2010
1 7 (50.00%) Exchange Server 2013
1 7 (50.00%) MS Exchange
2 1 (7.14%) Apache
2 1 (7.14%) JBoss
2 1 (7.14%) OpenStack
2 1 (7.14%) Tomcat
Applications
1 7 (50.00%) MS Excel
Communications & Networking
1 12 (85.71%) SAN
Database & Business Intelligence
1 7 (50.00%) SQL Server
1 7 (50.00%) SQL Server 2005
General
1 8 (57.14%) Finance
Miscellaneous
1 5 (35.71%) VCE vBlock
Operating Systems
1 13 (92.86%) Windows
2 12 (85.71%) Windows Server
2 12 (85.71%) Windows Server 2008
2 12 (85.71%) Windows Server 2012
3 7 (50.00%) Windows 10
3 7 (50.00%) Windows 7
3 7 (50.00%) Windows 8
3 7 (50.00%) Windows Server 2003
4 6 (42.86%) Unix
5 2 (14.29%) Linux
6 1 (7.14%) AIX
6 1 (7.14%) HPUX
6 1 (7.14%) Solaris
Processes & Methodologies
1 7 (50.00%) ITIL
2 5 (35.71%) Root Cause Analysis
3 1 (7.14%) Capacity Planning
3 1 (7.14%) DevOps
3 1 (7.14%) ITSM
3 1 (7.14%) Problem Management
3 1 (7.14%) Resource Management
3 1 (7.14%) Service Management
3 1 (7.14%) Technical Analysis
Programming Languages
1 1 (7.14%) Bash Shell
1 1 (7.14%) Java
1 1 (7.14%) Korn
1 1 (7.14%) Perl
1 1 (7.14%) Shell Script
Qualifications
1 5 (35.71%) MCSA
1 5 (35.71%) MCSE
1 5 (35.71%) Microsoft Certification
2 1 (7.14%) ITIL Certification
Quality Assurance & Compliance
1 7 (50.00%) SLA
System Software
1 12 (85.71%) Active Directory
2 7 (50.00%) vSphere
2 7 (50.00%) XenApp
2 7 (50.00%) XenDesktop
3 5 (35.71%) VMware Infrastructure
Systems Management
1 7 (50.00%) Backup Exec
2 5 (35.71%) SCCM
3 1 (7.14%) Ansible
3 1 (7.14%) Puppet
3 1 (7.14%) Red Hat Satellite
Vendors
1 12 (85.71%) Citrix
1 12 (85.71%) VMware
2 7 (50.00%) IBM
3 1 (7.14%) ATG
3 1 (7.14%) Cyber-Ark
3 1 (7.14%) Oracle
3 1 (7.14%) Red Hat
3 1 (7.14%) SAP