3rd Line Support Jobs in Hampshire

Third Line Support
South East > Hampshire

The median Third Line Support salary in Hampshire is £36,000 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 143 153 238
Rank change year-on-year +10 +85 -83
Permanent jobs requiring a 3rd Line Support 44 20 11
As % of all permanent jobs advertised in Hampshire 1.13% 0.68% 0.21%
As % of the Job Titles category 1.19% 0.71% 0.22%
Number of salaries quoted 40 18 11
10th Percentile £27,000 £33,375 -
25th Percentile £30,000 £36,438 £32,500
Median annual salary (50th Percentile) £36,000 £44,750 £35,000
Median % change year-on-year -19.55% +27.86% -8.50%
75th Percentile £38,000 £55,000 £40,625
90th Percentile £45,875 - £50,000
South East median annual salary £37,500 £40,000 £35,000
% change year-on-year -6.25% +14.29% -9.09%

All Permanent IT Job Vacancies
Hampshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hampshire with a recognized job title 3,686 2,800 5,068
% of permanent jobs with a recognized job title 94.34% 94.82% 97.35%
Number of salaries quoted 2,874 2,055 3,664
10th Percentile £26,625 £28,500 £29,750
25th Percentile £35,750 £37,000 £38,750
Median annual salary (50th Percentile) £50,000 £51,250 £52,500
Median % change year-on-year -2.44% -2.38% +10.53%
75th Percentile £64,250 £70,000 £68,750
90th Percentile £75,000 £80,000 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

3rd Line Support
Job Vacancy Trend in Hampshire

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in Hampshire.

Job vacancy trend for 3rd Line Support in Hampshire

3rd Line Support
Salary Trend in Hampshire

3-month moving average salary quoted in jobs citing 3rd Line Support in Hampshire.

Salary trend for 3rd Line Support in Hampshire

3rd Line Support
Salary Histogram in Hampshire

Salary distribution for jobs citing 3rd Line Support in Hampshire over the 6 months to 25 April 2024.

Salary histogram for 3rd Line Support in Hampshire

3rd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Hampshire region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Southampton +21 24 £36,000 -4.00% 1
Ringwood -8 10 £29,000 -22.67% 2
Basingstoke -3 3 £52,500 +31.25% 1
Eastleigh - 2 £39,500 -
Farnborough - 1 £34,000 -
3rd Line Support
South East

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Hampshire

For the 6 months to 25 April 2024, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hampshire region featuring 3rd Line Support in the job title.

1 32 (72.73%) Microsoft 365
2 31 (70.45%) Windows
2 31 (70.45%) Active Directory
3 30 (68.18%) ITIL
4 25 (56.82%) Microsoft Exchange
5 24 (54.55%) Windows 10
5 24 (54.55%) Windows Server
6 21 (47.73%) VMware
6 21 (47.73%) VMware Infrastructure
7 20 (45.45%) Hyper-V
7 20 (45.45%) Citrix
8 18 (40.91%) SQL
8 18 (40.91%) XenApp
8 18 (40.91%) XenDesktop
8 18 (40.91%) Windows 8
8 18 (40.91%) Windows 7
8 18 (40.91%) VirtualBox
9 13 (29.55%) Firewall
10 12 (27.27%) Microsoft
10 12 (27.27%) Azure
11 10 (22.73%) Wireless
11 10 (22.73%) Degree
11 10 (22.73%) Problem Management
12 9 (20.45%) Management Information System
12 9 (20.45%) Cisco
13 8 (18.18%) Agile
13 8 (18.18%) Project Delivery
13 8 (18.18%) Social Skills
14 7 (15.91%) Microsoft Intune
15 6 (13.64%) Service Delivery

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (56.82%) Microsoft Exchange
2 6 (13.64%) Exchange Server 2000
3 3 (6.82%) SharePoint
Applications
1 2 (4.55%) Microsoft Office
Cloud Services
1 32 (72.73%) Microsoft 365
2 12 (27.27%) Azure
3 4 (9.09%) IaaS
4 2 (4.55%) AWS
4 2 (4.55%) Entra ID
4 2 (4.55%) SaaS
Communications & Networking
1 13 (29.55%) Firewall
2 10 (22.73%) Wireless
3 6 (13.64%) Wi-Fi
4 5 (11.36%) DHCP
4 5 (11.36%) DNS
5 4 (9.09%) BGP
5 4 (9.09%) Fibre Channel
5 4 (9.09%) IPsec
5 4 (9.09%) OSPF
5 4 (9.09%) SAN
5 4 (9.09%) TCP/IP
5 4 (9.09%) VPN
6 3 (6.82%) Cisco ASA
6 3 (6.82%) Cisco Firepower
6 3 (6.82%) Cisco ISE
6 3 (6.82%) Cisco Nexus
6 3 (6.82%) HSRP
6 3 (6.82%) Spanning Tree
6 3 (6.82%) VLAN
7 2 (4.55%) VoIP
Database & Business Intelligence
1 2 (4.55%) Amazon RDS
1 2 (4.55%) SQL Server
Development Applications
1 2 (4.55%) Hudson
General
1 8 (18.18%) Social Skills
2 6 (13.64%) Games
3 4 (9.09%) Analytical Skills
4 2 (4.55%) Documentation Skills
4 2 (4.55%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (6.82%) 802.1X
Miscellaneous
1 9 (20.45%) Management Information System
2 6 (13.64%) Driving Licence
2 6 (13.64%) Self-Motivation
3 5 (11.36%) Replication
4 4 (9.09%) Clustering
Operating Systems
1 31 (70.45%) Windows
2 24 (54.55%) Windows 10
2 24 (54.55%) Windows Server
3 18 (40.91%) Windows 7
3 18 (40.91%) Windows 8
4 2 (4.55%) Windows Server 2012
5 1 (2.27%) Linux
Processes & Methodologies
1 30 (68.18%) ITIL
2 10 (22.73%) Problem Management
3 8 (18.18%) Agile
3 8 (18.18%) Project Delivery
4 6 (13.64%) ERP
4 6 (13.64%) Escalation Management
4 6 (13.64%) Migration
4 6 (13.64%) Remote Monitoring and Management
4 6 (13.64%) Service Delivery
4 6 (13.64%) Threat Management
4 6 (13.64%) Time Management
4 6 (13.64%) Trend Analysis
5 4 (9.09%) Logistics
5 4 (9.09%) Problem-Solving
5 4 (9.09%) Project Management
5 4 (9.09%) Service Management
6 3 (6.82%) Change Control
6 3 (6.82%) Mentoring
7 2 (4.55%) Root Cause Analysis
7 2 (4.55%) Vulnerability Management
Programming Languages
1 18 (40.91%) SQL
2 4 (9.09%) PowerShell
Qualifications
1 10 (22.73%) Degree
2 6 (13.64%) ITIL Foundation Certificate
3 5 (11.36%) Cisco Certification
4 4 (9.09%) DBS Check
4 4 (9.09%) Security Cleared
5 3 (6.82%) CCNP
6 2 (4.55%) CCNA
6 2 (4.55%) Microsoft Certification
7 1 (2.27%) SC Cleared
Quality Assurance & Compliance
1 1 (2.27%) GDPR
System Software
1 31 (70.45%) Active Directory
2 21 (47.73%) VMware Infrastructure
3 20 (45.45%) Hyper-V
4 18 (40.91%) VirtualBox
4 18 (40.91%) XenApp
4 18 (40.91%) XenDesktop
5 4 (9.09%) Terminal Services
Systems Management
1 7 (15.91%) Microsoft Intune
2 4 (9.09%) Active Directory Federation Services
2 4 (9.09%) Microsoft Clustering
2 4 (9.09%) SCCM
2 4 (9.09%) SCOM
3 2 (4.55%) Dell DRAC
Vendors
1 21 (47.73%) VMware
2 20 (45.45%) Citrix
3 12 (27.27%) Microsoft
4 9 (20.45%) Cisco
5 6 (13.64%) Draytek
6 4 (9.09%) Juniper
7 2 (4.55%) Acronis
7 2 (4.55%) F5
7 2 (4.55%) Veeam
8 1 (2.27%) 3PAR
8 1 (2.27%) SolarWinds
8 1 (2.27%) WatchGuard