The table below looks at the statistics for the Customer Services Manager role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Services Manager in their job title over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Customer Service Manager
Rank 185 183 188
Rank change year-on-year
-2 +5
Permanent jobs requiring a Customer Services Manager 6 1 6
As % of all permanent IT jobs located in Hampshire 0.15% 0.027% 0.14%
As % of the Job Titles category 0.16% 0.028% 0.15%
Number of salaries quoted 6 1 6
Average salary £52,500 £19,000 £65,000
Average salary % change year-on-year
+176.31% -70.76%
90% offered a salary of more than £40,000 £19,000 £47,500
10% offered a salary of more than £53,500 £19,000 £70,000
UK excluding London average salary £52,500 £40,331 £47,500
% change year-on-year
+30.17% -15.09%
Customer Services Manager
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3730 3539 3959
As % of all permanent IT jobs located in Hampshire 94.79% 95.26% 94.78%
Number of salaries quoted 3110 3025 3403
Average salary £40,000 £38,954 £40,000
Average salary % change year-on-year
+2.68% -2.61%
90% offered a salary of more than £24,500 £22,500 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Customer Services Manager
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Services Manager in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Customer Services Manager Jobs Demand Trend in Hampshire

Customer Services Manager
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Services Manager across the Hampshire region.

Customer Services Manager Salary Trend in Hampshire

Customer Services Manager
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Customer Services Manager across the Hampshire region over the 3 months to 2 October 2014.

Customer Services Manager Salary Histogram in Hampshire

Customer Services Manager
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Services Manager within the Hampshire region over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton - 6 £52,500 - 1
Portsmouth - 1 £40,000 -
Customer Services Manager
South East

Customer Services Manager
Top 19 Related IT Skills in Hampshire

For the 6 months to 2 October 2014, IT jobs across the Hampshire region that cited Customer Services Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Services Manager in their job title.

1 6 (85.71%) ITIL
2 5 (71.43%) SLA
2 5 (71.43%) Service Delivery
3 4 (57.14%) Disaster Recovery
3 4 (57.14%) Security Management
3 4 (57.14%) VMware
3 4 (57.14%) Microsoft
3 4 (57.14%) BCP
3 4 (57.14%) MS Excel
3 4 (57.14%) SQL
3 4 (57.14%) Business Continuity
3 4 (57.14%) MS PowerPoint
3 4 (57.14%) Degree
3 4 (57.14%) Business Continuity Planning
3 4 (57.14%) Coaching
4 1 (14.29%) Analytical Skills
4 1 (14.29%) Mobile App
4 1 (14.29%) Incident Management
4 1 (14.29%) Retail

Customer Services Manager
Top Related IT Skills in Hampshire by Category

For the 6 months to 2 October 2014, IT jobs across the Hampshire region that cited Customer Services Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Services Manager in their job title. Up to 20 skills are shown per category.

Applications
1 4 (57.14%) MS Excel
1 4 (57.14%) MS PowerPoint
General
1 1 (14.29%) Retail
Miscellaneous
1 1 (14.29%) Mobile App
1 1 (14.29%) Analytical Skills
Processes & Methodologies
1 6 (85.71%) ITIL
2 5 (71.43%) Service Delivery
3 4 (57.14%) Disaster Recovery
3 4 (57.14%) Security Management
3 4 (57.14%) Business Continuity
3 4 (57.14%) BCP
3 4 (57.14%) Business Continuity Planning
3 4 (57.14%) Coaching
4 1 (14.29%) Incident Management
Programming Languages
1 4 (57.14%) SQL
Qualifications
1 4 (57.14%) Degree
Quality Assurance & Compliance
1 5 (71.43%) SLA
Vendors
1 4 (57.14%) Microsoft
1 4 (57.14%) VMware
Southampton
Specsavers
Posted: 8 days ago