The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 176 157 193
Rank change year-on-year
-19 +36
Permanent jobs requiring a Help Desk Analyst 18 29 7
As % of all permanent IT jobs located in Hampshire 0.45% 0.72% 0.17%
As % of the Job Titles category 0.48% 0.76% 0.18%
Number of salaries quoted 18 28 7
Average salary £20,000 £17,625 £17,000
Average salary % change year-on-year
+13.47% +3.67%
UK excluding London average salary £21,000 £19,000 £20,000
% change year-on-year
+10.52% -5.00%
Help Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3774 3831 3917
As % of all permanent IT jobs located in Hampshire 94.19% 94.99% 95.35%
Number of salaries quoted 3047 3289 3363
Average salary £40,000 £38,000 £40,000
Average salary % change year-on-year
+5.26% -5.00%
90% offered a salary of more than £24,000 £23,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Help Desk Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Hampshire

Help Desk Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Hampshire region.

Help Desk Analyst Salary Trend in Hampshire

Help Desk Analyst
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the Hampshire region over the 3 months to 22 August 2014.

Help Desk Analyst Salary Histogram in Hampshire

Help Desk Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Hampshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton -8 7 £20,000 +14.28%
Farnborough -4 4 £27,500 +19.56% 1
Fareham -9 4 £18,625 -26.96%
Help Desk Analyst
South East

Help Desk Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 22 August 2014, IT jobs across the Hampshire region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 22 (64.71%) Windows
2 21 (61.76%) Microsoft
3 19 (55.88%) Active Directory
4 13 (38.24%) ITIL
5 12 (35.29%) SLA
6 11 (32.35%) MS Office
6 11 (32.35%) A+ Certification
7 10 (29.41%) MS Excel
8 9 (26.47%) SAP
8 9 (26.47%) VoIP
8 9 (26.47%) EPoS
8 9 (26.47%) Retail
8 9 (26.47%) Wireless
8 9 (26.47%) Software Distribution
9 8 (23.53%) Windows Vista
9 8 (23.53%) Windows 2000 Server
9 8 (23.53%) CRM
9 8 (23.53%) Windows XP
10 4 (11.76%) Security Cleared
11 3 (8.82%) VMware Infrastructure
11 3 (8.82%) Exchange Server 2007
11 3 (8.82%) SCCM
11 3 (8.82%) VMware
11 3 (8.82%) Telecoms
11 3 (8.82%) Service Delivery
11 3 (8.82%) Kalman Filter
11 3 (8.82%) vSphere
11 3 (8.82%) Exchange Server 2010
11 3 (8.82%) MS Exchange
11 3 (8.82%) TCP/IP

Help Desk Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 22 August 2014, IT jobs across the Hampshire region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.82%) Exchange Server 2007
1 3 (8.82%) Exchange Server 2010
1 3 (8.82%) MS Exchange
2 1 (2.94%) WorkSite
Applications
1 11 (32.35%) MS Office
2 10 (29.41%) MS Excel
Communications & Networking
1 9 (26.47%) VoIP
1 9 (26.47%) Wireless
2 3 (8.82%) TCP/IP
2 3 (8.82%) VPN
2 3 (8.82%) Internet
3 2 (5.88%) PBX
General
1 9 (26.47%) Retail
2 3 (8.82%) Telecoms
3 1 (2.94%) Legal
Miscellaneous
1 9 (26.47%) EPoS
2 2 (5.88%) Blackberry
2 2 (5.88%) PDA
2 2 (5.88%) IVR
2 2 (5.88%) Video Conferencing
3 1 (2.94%) Management Information System
3 1 (2.94%) Statistics
Operating Systems
1 22 (64.71%) Windows
2 8 (23.53%) Windows Vista
2 8 (23.53%) Windows 2000 Server
2 8 (23.53%) Windows XP
3 3 (8.82%) Linux
4 1 (2.94%) Windows 7
Processes & Methodologies
1 13 (38.24%) ITIL
2 9 (26.47%) Software Distribution
3 8 (23.53%) CRM
4 3 (8.82%) Service Delivery
4 3 (8.82%) Kalman Filter
5 2 (5.88%) Service Management
5 2 (5.88%) Incident Management
6 1 (2.94%) ITSM
6 1 (2.94%) ITIL V3
Programming Languages
1 3 (8.82%) SQL
Qualifications
1 11 (32.35%) A+ Certification
2 4 (11.76%) Security Cleared
3 2 (5.88%) SC Cleared
4 1 (2.94%) MCP
Quality Assurance & Compliance
1 12 (35.29%) SLA
System Software
1 19 (55.88%) Active Directory
2 3 (8.82%) VMware Infrastructure
2 3 (8.82%) vSphere
Systems Management
1 3 (8.82%) SCCM
Vendors
1 21 (61.76%) Microsoft
2 9 (26.47%) SAP
3 3 (8.82%) VMware
3 3 (8.82%) Citrix
4 2 (5.88%) Remedy
4 2 (5.88%) Altiris
Farnborough, Hampshire
Coal IT Services
Salary: From £25,000 to £30,000 per annum
Posted: Yesterday