The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 180 154 202
Rank change year-on-year
-26 +48
Permanent jobs requiring a Help Desk Analyst 16 34 5
As % of all permanent IT jobs located in Hampshire 0.40% 0.89% 0.12%
As % of the Job Titles category 0.42% 0.93% 0.12%
Number of salaries quoted 16 33 5
Average salary £20,125 £18,000 £17,000
Average salary % change year-on-year
+11.80% +5.88%
UK excluding London average salary £21,250 £18,000 £20,000
% change year-on-year
+18.05% -10.00%
Help Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3771 3637 4051
As % of all permanent IT jobs located in Hampshire 94.89% 94.89% 94.98%
Number of salaries quoted 3115 3132 3495
Average salary £40,000 £39,000 £40,000
Average salary % change year-on-year
+2.56% -2.50%
90% offered a salary of more than £24,000 £22,600 £25,000
10% offered a salary of more than £58,000 £55,000 £56,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Hampshire

Help Desk Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Hampshire region.

Help Desk Analyst Salary Trend in Hampshire

Help Desk Analyst
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the Hampshire region over the 3 months to 22 September 2014.

Help Desk Analyst Salary Histogram in Hampshire

Help Desk Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Hampshire region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough -6 5 £27,500 +10.00% 1
Southampton -18 5 £18,250 +3.54%
Fareham -4 4 £18,625 -26.96% 1
Help Desk Analyst
South East

Help Desk Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 22 September 2014, IT jobs across the Hampshire region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 23 (69.70%) Windows
2 22 (66.67%) Microsoft
3 19 (57.58%) Active Directory
4 12 (36.36%) SLA
4 12 (36.36%) A+ Certification
4 12 (36.36%) MS Office
4 12 (36.36%) ITIL
4 12 (36.36%) MS Excel
5 10 (30.30%) CRM
5 10 (30.30%) Windows XP
5 10 (30.30%) SAP
5 10 (30.30%) EPoS
5 10 (30.30%) VoIP
5 10 (30.30%) Retail
5 10 (30.30%) Wireless
5 10 (30.30%) Windows Vista
5 10 (30.30%) Windows 2000 Server
5 10 (30.30%) Software Distribution
6 5 (15.15%) Exchange Server 2007
6 5 (15.15%) Exchange Server 2010
6 5 (15.15%) MS Exchange
7 4 (12.12%) TCP/IP
7 4 (12.12%) VPN
7 4 (12.12%) Linux
7 4 (12.12%) Internet
7 4 (12.12%) Kalman Filter
7 4 (12.12%) Security Cleared
8 3 (9.09%) Service Delivery
9 2 (6.06%) Citrix
9 2 (6.06%) Telecoms

Help Desk Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 22 September 2014, IT jobs across the Hampshire region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (15.15%) Exchange Server 2007
1 5 (15.15%) Exchange Server 2010
1 5 (15.15%) MS Exchange
Applications
1 12 (36.36%) MS Office
1 12 (36.36%) MS Excel
Communications & Networking
1 10 (30.30%) VoIP
1 10 (30.30%) Wireless
2 4 (12.12%) TCP/IP
2 4 (12.12%) VPN
2 4 (12.12%) Internet
3 2 (6.06%) PBX
General
1 10 (30.30%) Retail
2 2 (6.06%) Telecoms
Miscellaneous
1 10 (30.30%) EPoS
2 2 (6.06%) IVR
2 2 (6.06%) PDA
2 2 (6.06%) Blackberry
2 2 (6.06%) Video Conferencing
Operating Systems
1 23 (69.70%) Windows
2 10 (30.30%) Windows XP
2 10 (30.30%) Windows Vista
2 10 (30.30%) Windows 2000 Server
3 4 (12.12%) Linux
Processes & Methodologies
1 12 (36.36%) ITIL
2 10 (30.30%) CRM
2 10 (30.30%) Software Distribution
3 4 (12.12%) Kalman Filter
4 3 (9.09%) Service Delivery
5 2 (6.06%) Line Management
6 1 (3.03%) Incident Management
6 1 (3.03%) Service Management
Programming Languages
1 2 (6.06%) SQL
Qualifications
1 12 (36.36%) A+ Certification
2 4 (12.12%) Security Cleared
3 2 (6.06%) SC Cleared
Quality Assurance & Compliance
1 12 (36.36%) SLA
System Software
1 19 (57.58%) Active Directory
2 2 (6.06%) VMware Infrastructure
2 2 (6.06%) vSphere
Systems Management
1 2 (6.06%) SCCM
Vendors
1 22 (66.67%) Microsoft
2 10 (30.30%) SAP
3 2 (6.06%) Citrix
3 2 (6.06%) VMware
3 2 (6.06%) Altiris
3 2 (6.06%) Remedy
Farnborough, Hampshire
Coal IT Services
Salary: From £25,000 to £30,000 per annum
Posted: 4 days ago