The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 173 191 165
Rank change year-on-year
+18 -26
Permanent jobs requiring a Help Desk Support 9 16 31
As % of all permanent IT jobs located in Hampshire 0.25% 0.40% 0.79%
As % of the Job Titles category 0.26% 0.42% 0.83%
Number of salaries quoted 9 15 31
Average salary £22,500 £20,000 £22,600
Average salary % change year-on-year
+12.50% -11.50%
90% offered a salary of more than £21,500 £18,250 £17,900
10% offered a salary of more than £38,500 £27,500 £24,000
UK excluding London average salary £21,500 £22,500 £20,500
% change year-on-year
-4.44% +9.75%
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3495 3804 3748
As % of all permanent IT jobs located in Hampshire 95.18% 94.56% 95.22%
Number of salaries quoted 2898 3091 3215
Average salary £41,500 £40,000 £38,500
Average salary % change year-on-year
+3.75% +3.89%
90% offered a salary of more than £25,000 £24,000 £22,600
10% offered a salary of more than £58,500 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £39,500
% change year-on-year
- +1.26%

Help Desk Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Hampshire

Help Desk Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Hampshire region.

Help Desk Support Salary Trend in Hampshire

Help Desk Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Help Desk Support across the Hampshire region over the 3 months to 3 September 2015.

Help Desk Support Salary Histogram in Hampshire

Help Desk Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Hampshire region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough -22 4 £38,500 +40.00%
Basingstoke +28 2 £24,500 - 1
Southampton +4 2 £22,500 +12.50%
Eastleigh - 2 £22,500 -
Winchester - 1 £27,605 -
Help Desk Support
South East

Help Desk Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 3 September 2015, IT jobs across the Hampshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 12 (85.71%) Windows
2 8 (57.14%) ITIL
3 7 (50.00%) Microsoft
4 5 (35.71%) SQL
4 5 (35.71%) MS Office
4 5 (35.71%) Windows 7
4 5 (35.71%) SLA
5 4 (28.57%) Linux
5 4 (28.57%) MS Excel
5 4 (28.57%) Internet
6 3 (21.43%) Firewall
6 3 (21.43%) CCNA
6 3 (21.43%) Active Directory
6 3 (21.43%) Cisco Certification
6 3 (21.43%) Microsoft Certification
6 3 (21.43%) Windows XP
6 3 (21.43%) Statistics
6 3 (21.43%) Degree
6 3 (21.43%) MCSE
6 3 (21.43%) HND
6 3 (21.43%) .NET
6 3 (21.43%) SQL Server
6 3 (21.43%) People Management
7 2 (14.29%) Relational Database
7 2 (14.29%) Analytical Skills
7 2 (14.29%) JSP 440
7 2 (14.29%) SC Cleared
7 2 (14.29%) Security Cleared
7 2 (14.29%) iPad
7 2 (14.29%) Software Deployment

Help Desk Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 3 September 2015, IT jobs across the Hampshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.14%) MS Exchange
Applications
1 5 (35.71%) MS Office
2 4 (28.57%) MS Excel
Communications & Networking
1 4 (28.57%) Internet
2 3 (21.43%) Firewall
3 2 (14.29%) Wireless
Database & Business Intelligence
1 3 (21.43%) SQL Server
2 2 (14.29%) Crystal Reports
2 2 (14.29%) Relational Database
Development Applications
1 1 (7.14%) Visual Studio
General
1 2 (14.29%) Finance
1 2 (14.29%) Aerospace
Libraries, Frameworks & Software Standards
1 3 (21.43%) .NET
2 2 (14.29%) JSP
3 1 (7.14%) Web Services
3 1 (7.14%) XML
3 1 (7.14%) ASP.NET MVC
3 1 (7.14%) ASP.NET
Miscellaneous
1 3 (21.43%) Statistics
2 2 (14.29%) iPad
2 2 (14.29%) Analytical Skills
2 2 (14.29%) Client/Server
Operating Systems
1 12 (85.71%) Windows
2 5 (35.71%) Windows 7
3 4 (28.57%) Linux
4 3 (21.43%) Windows XP
5 2 (14.29%) Windows 8
Processes & Methodologies
1 8 (57.14%) ITIL
2 3 (21.43%) People Management
3 2 (14.29%) Software Deployment
3 2 (14.29%) CRM
4 1 (7.14%) MVC
4 1 (7.14%) Agile Software Development
4 1 (7.14%) Incident Management
4 1 (7.14%) Analytics
Programming Languages
1 5 (35.71%) SQL
2 2 (14.29%) VB
3 1 (7.14%) C#
Qualifications
1 3 (21.43%) HND
1 3 (21.43%) MCSE
1 3 (21.43%) CCNA
1 3 (21.43%) Cisco Certification
1 3 (21.43%) Microsoft Certification
1 3 (21.43%) Degree
2 2 (14.29%) SC Cleared
2 2 (14.29%) Security Cleared
2 2 (14.29%) MCP
Quality Assurance & Compliance
1 5 (35.71%) SLA
2 2 (14.29%) JSP 440
System Software
1 3 (21.43%) Active Directory
Systems Management
1 1 (7.14%) SCCM
Vendors
1 7 (50.00%) Microsoft
2 1 (7.14%) Splunk
Basingstoke
OCC Computer personnel
Salary: Salary Negotiable
Posted: 6 days ago