The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 168 186 147
Rank change year-on-year
+18 -39
Permanent jobs requiring a Help Desk Support 17 21 24
As % of all permanent IT jobs located in Hampshire 0.51% 0.54% 0.70%
As % of the Job Titles category 0.52% 0.55% 0.73%
Number of salaries quoted 17 13 24
Average salary £18,000 £25,000 £22,600
Average salary % change year-on-year
-28.00% +10.61%
UK excluding London average salary £21,500 £21,750 £21,500
% change year-on-year
-1.14% +1.16%
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3249 3806 3299
As % of all permanent IT jobs located in Hampshire 97.54% 97.72% 96.52%
Number of salaries quoted 2876 3281 2741
Average salary £41,000 £40,000 £40,000
Average salary % change year-on-year
+2.50% -
90% offered a salary of more than £25,500 £24,000 £24,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Hampshire

Help Desk Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Hampshire region.

Help Desk Support Salary Trend in Hampshire

Help Desk Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Hampshire region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +15 14 £18,000 -20.00% 1
Farnborough -24 3 £18,500 -26.00%
Help Desk Support
South East

Help Desk Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 12 February 2016, IT jobs across the Hampshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 9 (30.00%) ITIL
2 7 (23.33%) Internet
3 5 (16.67%) Agile Software Development
4 4 (13.33%) Windows
4 4 (13.33%) SLA
5 3 (10.00%) Microsoft
5 3 (10.00%) MS Excel
5 3 (10.00%) SC Cleared
5 3 (10.00%) Security Cleared
5 3 (10.00%) Incident Management
5 3 (10.00%) People Management
6 2 (6.67%) Data Centre
6 2 (6.67%) Presales
6 2 (6.67%) Statistics
6 2 (6.67%) Degree
6 2 (6.67%) MS Office
6 2 (6.67%) Service Management
6 2 (6.67%) Firewall
6 2 (6.67%) Cisco Certification
6 2 (6.67%) Microsoft Certification
6 2 (6.67%) CCNA
6 2 (6.67%) Linux
6 2 (6.67%) MCSE
6 2 (6.67%) HND
7 1 (3.33%) Active Directory
7 1 (3.33%) Windows XP
7 1 (3.33%) Project Management
7 1 (3.33%) Data Protection
7 1 (3.33%) Office 365
7 1 (3.33%) Coaching

Help Desk Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 12 February 2016, IT jobs across the Hampshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Applications
1 3 (10.00%) MS Excel
2 2 (6.67%) MS Office
Cloud Services
1 1 (3.33%) Office 365
Communications & Networking
1 7 (23.33%) Internet
2 2 (6.67%) Firewall
Miscellaneous
1 2 (6.67%) Data Centre
1 2 (6.67%) Statistics
2 1 (3.33%) Analytical Skills
Operating Systems
1 4 (13.33%) Windows
2 2 (6.67%) Linux
3 1 (3.33%) Windows XP
Processes & Methodologies
1 9 (30.00%) ITIL
2 5 (16.67%) Agile Software Development
3 3 (10.00%) Incident Management
3 3 (10.00%) People Management
4 2 (6.67%) Presales
4 2 (6.67%) Service Management
5 1 (3.33%) Coaching
5 1 (3.33%) Data Protection
5 1 (3.33%) Project Management
Qualifications
1 3 (10.00%) SC Cleared
1 3 (10.00%) Security Cleared
2 2 (6.67%) CCNA
2 2 (6.67%) Cisco Certification
2 2 (6.67%) Degree
2 2 (6.67%) HND
2 2 (6.67%) MCSE
2 2 (6.67%) Microsoft Certification
Quality Assurance & Compliance
1 4 (13.33%) SLA
System Software
1 1 (3.33%) Active Directory
Vendors
1 3 (10.00%) Microsoft
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £16000 - £20000 per annum + pension, BUPA
Posted: Yesterday
Fareham, Hampshire
ServerHouse Ltd
Posted: 3 days ago