The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 172 154 190
Rank change year-on-year
-18 +36
Permanent jobs requiring a Help Desk Support 23 37 8
As % of all permanent IT jobs located in Hampshire 0.61% 1.03% 0.19%
As % of the Job Titles category 0.64% 1.08% 0.20%
Number of salaries quoted 22 37 8
Average salary £20,000 £22,600 £19,500
Average salary % change year-on-year
-11.50% +15.89%
UK excluding London average salary £21,500 £21,000 £20,000
% change year-on-year
+2.38% +5.00%
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3598 3431 3957
As % of all permanent IT jobs located in Hampshire 95.56% 95.57% 94.44%
Number of salaries quoted 3033 2928 3409
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £58,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Hampshire

Help Desk Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Hampshire region.

Help Desk Support Salary Trend in Hampshire

Help Desk Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Hampshire region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +2 10 £19,000 -15.92% 2
Farnborough -2 8 £27,500 +37.50%
Basingstoke +17 3 £18,000 -7.69% 2
Alton - 1 £18,000 -
Help Desk Support
South East

Help Desk Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 22 October 2014, IT jobs across the Hampshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 33 (86.84%) Windows
2 32 (84.21%) Microsoft
3 24 (63.16%) Active Directory
4 20 (52.63%) MS Excel
4 20 (52.63%) SLA
5 18 (47.37%) MS Exchange
6 17 (44.74%) Exchange Server 2010
7 13 (34.21%) MS Office
8 12 (31.58%) Windows Vista
8 12 (31.58%) Windows 2000 Server
8 12 (31.58%) ITIL
8 12 (31.58%) CRM
8 12 (31.58%) Windows XP
9 10 (26.32%) TCP/IP
9 10 (26.32%) VMware
10 9 (23.68%) Wireless
10 9 (23.68%) Retail
10 9 (23.68%) Exchange Server 2007
10 9 (23.68%) VoIP
10 9 (23.68%) SAP
10 9 (23.68%) Citrix
10 9 (23.68%) A+ Certification
10 9 (23.68%) EPoS
10 9 (23.68%) Windows Server 2008
10 9 (23.68%) Software Distribution
11 8 (21.05%) Windows Server 2012
11 8 (21.05%) Windows Server 2003
11 8 (21.05%) WAN
11 8 (21.05%) LAN
12 7 (18.42%) SAN

Help Desk Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 22 October 2014, IT jobs across the Hampshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (47.37%) MS Exchange
2 17 (44.74%) Exchange Server 2010
3 9 (23.68%) Exchange Server 2007
4 7 (18.42%) Exchange Server 2013
5 1 (2.63%) Exchange Server 2003
Applications
1 20 (52.63%) MS Excel
2 13 (34.21%) MS Office
Cloud Services
1 1 (2.63%) SaaS
1 1 (2.63%) PaaS
1 1 (2.63%) IaaS
Communications & Networking
1 10 (26.32%) TCP/IP
2 9 (23.68%) Wireless
2 9 (23.68%) VoIP
3 8 (21.05%) WAN
3 8 (21.05%) LAN
4 7 (18.42%) SAN
4 7 (18.42%) VLAN
4 7 (18.42%) Firewall
5 1 (2.63%) Wi-Fi
5 1 (2.63%) Internet
5 1 (2.63%) DNS
5 1 (2.63%) DHCP
General
1 9 (23.68%) Retail
Miscellaneous
1 9 (23.68%) EPoS
2 1 (2.63%) Computer Science
Operating Systems
1 33 (86.84%) Windows
2 12 (31.58%) Windows Vista
2 12 (31.58%) Windows 2000 Server
2 12 (31.58%) Windows XP
3 9 (23.68%) Windows Server 2008
4 8 (21.05%) Windows Server 2012
4 8 (21.05%) Windows Server 2003
5 3 (7.89%) Linux
6 1 (2.63%) Windows 8
6 1 (2.63%) Windows 7
Processes & Methodologies
1 12 (31.58%) ITIL
1 12 (31.58%) CRM
2 9 (23.68%) Software Distribution
Qualifications
1 9 (23.68%) A+ Certification
2 4 (10.53%) Degree
3 2 (5.26%) MCP
3 2 (5.26%) Microsoft Certification
3 2 (5.26%) SC Cleared
3 2 (5.26%) Security Cleared
4 1 (2.63%) MCDST
4 1 (2.63%) MCITP
4 1 (2.63%) MCSE
Quality Assurance & Compliance
1 20 (52.63%) SLA
System Software
1 24 (63.16%) Active Directory
2 7 (18.42%) Hyper-V
3 1 (2.63%) VMware Infrastructure
Vendors
1 32 (84.21%) Microsoft
2 10 (26.32%) VMware
3 9 (23.68%) SAP
3 9 (23.68%) Citrix
4 2 (5.26%) Cisco
4 2 (5.26%) Remedy
5 1 (2.63%) HP
Basingstoke, Hampshire
Latcom Ltd
Salary: From £16,000 to £18,000 per annum + Training + Good Benefits
Posted: 9 hours ago
Southampton
Spectrum IT
Salary: £17000 - £19000 per annum + benefits
Posted: 12 days ago
Southampton
Spectrum IT
Salary: £18000 - £20000 per annum
Posted: 27 days ago