The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hampshire region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Help Desk Support
Rank 168 182 157
Rank change year-on-year
+14 -25
Permanent jobs requiring a Help Desk Support 13 6 12
As % of all permanent IT jobs located in Hampshire 0.362% 0.155% 0.314%
As % of the Job Titles category 0.382% 0.162% 0.336%
Number of salaries quoted 13 6 12
Average salary £20,000 £19,500 £18,500
Average salary % change year-on-year
+2.56% +5.40%
90% offered a salary of more than £16,340 £17,000 £17,000
10% offered a salary of more than £22,900 £25,000 £23,450
UK excluding London average salary £21,250 £20,000 £20,000
% change year-on-year
+6.25% -
All Job Titles
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3402 3701 3575
As % of all permanent IT jobs located in Hampshire 94.82% 95.91% 93.64%
Number of salaries quoted 2923 3216 3009
Average salary £38,000 £39,000 £38,500
Average salary % change year-on-year
-2.56% +1.29%
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Help Desk Support
South East

Help Desk Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support across the Hampshire region as a proportion of the total demand within the Job Titles category.

Hampshire Help Desk Support Jobs Demand Trend

Help Desk Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Hampshire region.

Hampshire Help Desk Support Salary Trend

Help Desk Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Hampshire region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Portsmouth - 4 £16,838 -
Southampton - 3 £20,000 - 1
Farnborough +9 2 £24,000 +4.34%
Winchester - 2 £17,000 -
Basingstoke - 1 £22,500 -
Help Desk Support
South East

Help Desk Support
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Hampshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 15 (68.18%) Microsoft
2 13 (59.09%) Windows
3 8 (36.36%) Degree
3 8 (36.36%) UNIX
3 8 (36.36%) Linux
3 8 (36.36%) TCP/IP
3 8 (36.36%) SLA
4 7 (31.82%) Active Directory
4 7 (31.82%) MS Office
5 5 (22.73%) MS Excel
6 3 (13.64%) Service Management
6 3 (13.64%) CRM
6 3 (13.64%) Windows XP
6 3 (13.64%) Cisco
6 3 (13.64%) ITIL
6 3 (13.64%) Windows 2000 Server
6 3 (13.64%) Windows Vista
7 2 (9.091%) Microsoft Certification
8 1 (4.545%) Apple
8 1 (4.545%) NHS
8 1 (4.545%) Terminal Server
8 1 (4.545%) Internet
8 1 (4.545%) Symantec
8 1 (4.545%) Blackberry
8 1 (4.545%) Telecoms
8 1 (4.545%) Law
8 1 (4.545%) Backup Exec
8 1 (4.545%) MCITP
8 1 (4.545%) Derivative
8 1 (4.545%) Statistics

Help Desk Support
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Hampshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.545%) MS Exchange
Applications
1 7 (31.82%) MS Office
2 5 (22.73%) MS Excel
Communications & Networking
1 8 (36.36%) TCP/IP
2 1 (4.545%) Internet
2 1 (4.545%) Broadband
Database & Business Intelligence
1 1 (4.545%) SQL Server
1 1 (4.545%) Crystal Reports
General
1 1 (4.545%) Telecoms
1 1 (4.545%) Law
Miscellaneous
1 1 (4.545%) NHS
1 1 (4.545%) Blackberry
1 1 (4.545%) Derivative
1 1 (4.545%) Statistics
1 1 (4.545%) Computer Science
Operating Systems
1 13 (59.09%) Windows
2 8 (36.36%) UNIX
2 8 (36.36%) Linux
3 3 (13.64%) Windows XP
3 3 (13.64%) Windows 2000 Server
3 3 (13.64%) Windows Vista
Processes & Methodologies
1 3 (13.64%) Service Management
1 3 (13.64%) CRM
1 3 (13.64%) ITIL
Programming Languages
1 1 (4.545%) PHP
1 1 (4.545%) SQL
Qualifications
1 8 (36.36%) Degree
2 2 (9.091%) Microsoft Certification
3 1 (4.545%) MCITP
3 1 (4.545%) MCP
3 1 (4.545%) MCSE
3 1 (4.545%) SC Cleared
3 1 (4.545%) Security Cleared
Quality Assurance & Compliance
1 8 (36.36%) SLA
System Software
1 7 (31.82%) Active Directory
2 1 (4.545%) Terminal Server
Systems Management
1 1 (4.545%) Backup Exec
Vendors
1 15 (68.18%) Microsoft
2 3 (13.64%) Cisco
3 1 (4.545%) Apple
3 1 (4.545%) Symantec
3 1 (4.545%) Business Objects
3 1 (4.545%) Citrix
Southampton, Hampshire
Knowledge of retail systems (EPOS, RF, VOIP, SAP) desirable. *Experienced in fault finding up to Network infrastructure and Server level *Experience of configuration of Wireless technologies advantageous *The...
Global Technology Solutions Ltd
Salary: £21470 - £23730 per annum + /package+ben
Posted: 18 June 2013