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This section looks at the demand for the Helpdesk Support role in IT jobs within the Hampshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Helpdesk Support in their job title over the 3 months to 24 July 2008 with a comparison to the same period last year.

 Help Desk Support
Location
3 months to 24 Jul 2008Same period last year
Rank154175
Rank change on same period last yearUp+21
Matching permanent IT job ads5634
As % of all UK permanent IT job ads sampled0.029 %0.014 %
As % of the category below0.918 %0.499 %
Salaries quoted5031
Average minimum salary£18,821£19,349
Average salary£19,896£20,640
% change on same period last year-3.60 %
Average maximum salary£20,972£21,930
UK excluding London average salary£20,816£20,544
% change on same period last year+1.32 %
Hampshire IT Job Market, Job TitlesJob Titles
Hampshire
Matching permanent IT job ads61016809
As % of all UK permanent IT job ads sampled3.213 %2.793 %
Salaries quoted49505428
Average minimum salary£34,936£35,019
Average salary£38,081£38,061
% change on same period last year+0.05 %
Average maximum salary£41,225£41,103
UK excluding London average salary£38,194£39,492
% change on same period last year-3.28 %
Helpdesk Support South EastHelpdesk Support
South East

Helpdesk Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Helpdesk Support across the Hampshire region as a proportion of the total demand within the Job Titles category.

Hampshire Helpdesk Support Demand Trend

Helpdesk Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Helpdesk Support across the Hampshire region.

Hampshire Helpdesk Support Salary Trend

Helpdesk Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Helpdesk Support across the Hampshire region over the 3 months to 24 July 2008.

Hampshire Helpdesk Support Salary Histogram

Helpdesk Support
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Helpdesk Support within the Hampshire region over the 3 months to 24 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
BasingstokeDown-2022£21,025-35.30 %
AndoverDown-137£18,000-11.26 %
SouthamptonUp+16£15,333-8.35 %
PortsmouthUp+126£21,000-
FarnboroughNew entry-5£18,500-
FarehamDown-53£19,833+8.67 %
LymingtonNew entry-2£15,500-
AldershotNew entry-1£16,500-
EastleighDown-111£16,000-
Helpdesk Support South EastHelpdesk Support
South East

Helpdesk Support
Top 30 Related IT Skills

For the 6 months to 24 July 2008, IT jobs across the Hampshire region that cited Helpdesk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support in their job title.

153 (51.96 %)Windows
239 (38.24 %)MS Office
332 (31.37 %)MS Excel
332 (31.37 %)Microsoft
422 (21.57 %)Windows XP
518 (17.65 %)Internet
614 (13.73 %)Active Directory
713 (12.75 %)Microsoft Certification
713 (12.75 %)Finance
811 (10.78 %)Legal
811 (10.78 %)Degree
811 (10.78 %)MCP
910 (9.804 %)Blackberry
910 (9.804 %)Law
108 (7.843 %)MS Exchange
108 (7.843 %)ITIL
108 (7.843 %)Linux
117 (6.863 %)Windows NT
126 (5.882 %)MCSE
126 (5.882 %)TCP/IP
126 (5.882 %)MySQL
126 (5.882 %)UNIX
135 (4.902 %)SQL Server
135 (4.902 %)SQL
135 (4.902 %)SharePoint
135 (4.902 %)GNVQ
135 (4.902 %)Spreadsheet
135 (4.902 %)Intranet
135 (4.902 %)Government
135 (4.902 %)SharePoint Server 2007

Helpdesk Support
Top Related IT Skills by Category

For the 6 months to 24 July 2008, IT jobs across the Hampshire region that cited Helpdesk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support in their job title. Up to 20 skills are shown per category.

Hampshire IT Job Market, Application DevelopmentApplication Development
15 (4.902 %)Silverlight
21 (0.980 %)HTML
21 (0.980 %)ASP
21 (0.980 %)CSS
Hampshire IT Job Market, Application PlatformsApplication Platforms
18 (7.843 %)MS Exchange
25 (4.902 %)SharePoint
25 (4.902 %)SharePoint Server 2007
32 (1.961 %)Exchange Server 2003
41 (0.980 %)Lotus Notes
Hampshire IT Job Market, ApplicationsApplications
139 (38.24 %)MS Office
232 (31.37 %)MS Excel
35 (4.902 %)Spreadsheet
Hampshire IT Job Market, Communications & NetworkingCommunications & Networking
118 (17.65 %)Internet
26 (5.882 %)TCP/IP
35 (4.902 %)Intranet
41 (0.980 %)LAN
41 (0.980 %)SMS
41 (0.980 %)WAN
41 (0.980 %)Wireless
Hampshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
16 (5.882 %)MySQL
25 (4.902 %)SQL Server
34 (3.922 %)Crystal Reports
34 (3.922 %)BusinessObjects
Hampshire IT Job Market, GeneralGeneral
113 (12.75 %)Finance
211 (10.78 %)Legal
310 (9.804 %)Law
45 (4.902 %)Government
45 (4.902 %)Retail
45 (4.902 %)Insurance
45 (4.902 %)Local Government
45 (4.902 %)Pensions
52 (1.961 %)Manufacturing
52 (1.961 %)Education
61 (0.980 %)Back Office
61 (0.980 %)Telecoms
61 (0.980 %)Banking
61 (0.980 %)Music
61 (0.980 %)Music Industry
61 (0.980 %)Marketing
Hampshire IT Job Market, MiscellaneousMiscellaneous
110 (9.804 %)Blackberry
23 (2.941 %)Client/Server
32 (1.961 %)EPoS
Hampshire IT Job Market, Operating SystemsOperating Systems
153 (51.96 %)Windows
222 (21.57 %)Windows XP
38 (7.843 %)Linux
47 (6.863 %)Windows NT
56 (5.882 %)UNIX
64 (3.922 %)Windows Server 2003
73 (2.941 %)Windows 2000
81 (0.980 %)Windows Mobile
Hampshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
18 (7.843 %)ITIL
24 (3.922 %)Web Development
32 (1.961 %)Service Management
41 (0.980 %)Service Delivery
41 (0.980 %)ITSM
41 (0.980 %)Incident Management
41 (0.980 %)Problem Management
Hampshire IT Job Market, Programming LanguagesProgramming Languages
15 (4.902 %)SQL
24 (3.922 %)PHP
31 (0.980 %)JavaScript
31 (0.980 %)VBScript
Hampshire IT Job Market, QualificationsQualifications
113 (12.75 %)Microsoft Certification
211 (10.78 %)MCP
211 (10.78 %)Degree
36 (5.882 %)MCSE
45 (4.902 %)GNVQ
52 (1.961 %)A+ Certification
61 (0.980 %)HNC
61 (0.980 %)HND
61 (0.980 %)MCSA
61 (0.980 %)CCNA
61 (0.980 %)Cisco Certification
Hampshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
15 (4.902 %)QA
23 (2.941 %)SLA
Hampshire IT Job Market, System SoftwareSystem Software
114 (13.73 %)Active Directory
Hampshire IT Job Market, VendorsVendors
132 (31.37 %)Microsoft
24 (3.922 %)Business Objects
32 (1.961 %)Red Hat
32 (1.961 %)Remedy
41 (0.980 %)Cisco
41 (0.980 %)HP
41 (0.980 %)Citrix
41 (0.980 %)Lotus
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