Service Management Jobs in Hampshire

Service Management
South East > Hampshire

The following table provides summary statistics for permanent job vacancies advertised in Hampshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 128 105 158
Rank change year-on-year -23 +53 -61
Permanent jobs citing Service Management 59 69 92
As % of all permanent jobs advertised in Hampshire 1.51% 2.34% 1.77%
As % of the Processes & Methodologies category 1.83% 2.51% 1.85%
Number of salaries quoted 51 56 65
10th Percentile £30,000 £29,200 £22,500
25th Percentile £42,625 £29,400 £28,500
Median annual salary (50th Percentile) £52,500 £38,000 £48,500
Median % change year-on-year +38.16% -21.65% -3.00%
75th Percentile £63,750 £59,688 £65,000
90th Percentile £67,500 £85,625 £70,750
South East median annual salary £52,500 £52,500 £55,000
% change year-on-year - -4.55% +10.00%

All Process and Methodology Skills
Hampshire

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hampshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,216 2,748 4,965
As % of all permanent jobs advertised in Hampshire 82.31% 93.06% 95.37%
Number of salaries quoted 2,451 1,909 3,549
10th Percentile £27,000 £29,000 £31,250
25th Percentile £37,500 £38,750 £40,500
Median annual salary (50th Percentile) £50,000 £53,000 £55,000
Median % change year-on-year -5.66% -3.64% +10.00%
75th Percentile £64,500 £71,250 £68,750
90th Percentile £75,000 £81,250 £82,500
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +9.45%

Service Management
Job Vacancy Trend in Hampshire

Job postings citing Service Management as a proportion of all IT jobs advertised in Hampshire.

Job vacancy trend for Service Management in Hampshire

Service Management
Salary Trend in Hampshire

3-month moving average salary quoted in jobs citing Service Management in Hampshire.

Salary trend for Service Management in Hampshire

Service Management
Salary Histogram in Hampshire

Salary distribution for jobs citing Service Management in Hampshire over the 6 months to 25 April 2024.

Salary histogram for Service Management in Hampshire

Service Management
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Hampshire region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Basingstoke +7 26 £62,500 +19.05%
Southampton -2 9 £47,500 -42.42%
Ringwood -12 7 £42,500 -19.05% 3
Portsmouth +4 5 £29,100 -1.02%
Farnborough +17 4 £70,000 -21.13%
Winchester - 4 £52,500 - 1
Fareham 0 2 £30,000 +2.04%
Havant - 1 - - 1
Service Management
South East

Service Management
Co-occurring Skills and Capabilities in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.47%) SharePoint
2 3 (5.08%) Exchange Server 2010
2 3 (5.08%) Microsoft Exchange
Applications
1 15 (25.42%) Microsoft Office
2 6 (10.17%) Microsoft Excel
2 6 (10.17%) Microsoft PowerPoint
3 1 (1.69%) MS Visio
Business Applications
1 1 (1.69%) SAP MM
1 1 (1.69%) SAP PM
1 1 (1.69%) SAP S/4HANA
Cloud Services
1 10 (16.95%) Microsoft 365
2 9 (15.25%) Azure
3 4 (6.78%) IaaS
4 3 (5.08%) Dropbox
4 3 (5.08%) Entra ID
4 3 (5.08%) Google Drive
4 3 (5.08%) Google Sheets
4 3 (5.08%) OneDrive
5 2 (3.39%) Azure DevOps
5 2 (3.39%) Azure Sentinel
5 2 (3.39%) Power Automate
5 2 (3.39%) Power Platform
Communications & Networking
1 7 (11.86%) Wireless
2 5 (8.47%) TCP/IP
3 4 (6.78%) DHCP
3 4 (6.78%) DNS
3 4 (6.78%) Fibre Channel
3 4 (6.78%) Firewall
3 4 (6.78%) LAN
3 4 (6.78%) SAN
4 3 (5.08%) Remote Desktop
4 3 (5.08%) VPN
5 1 (1.69%) Ethernet
5 1 (1.69%) Internet
5 1 (1.69%) WAN
Database & Business Intelligence
1 1 (1.69%) Geospatial Data
1 1 (1.69%) Oracle Reports
General
1 10 (16.95%) Finance
2 7 (11.86%) Public Sector
2 7 (11.86%) Social Skills
3 4 (6.78%) Analytical Skills
4 3 (5.08%) Games
4 3 (5.08%) Organisational Skills
4 3 (5.08%) Retail
5 2 (3.39%) Inclusion and Diversity
6 1 (1.69%) Aerospace
6 1 (1.69%) Manufacturing
Job Titles
1 17 (28.81%) Service Manager
2 16 (27.12%) Architect
2 16 (27.12%) Service Architect
3 14 (23.73%) Delivery Manager
3 14 (23.73%) Service Delivery Manager
4 12 (20.34%) Analyst
5 8 (13.56%) Service Analyst
6 7 (11.86%) Service Desk Analyst
7 4 (6.78%) 3rd Line Support
7 4 (6.78%) 3rd Line Support Technician
7 4 (6.78%) Support Technician
8 3 (5.08%) 3rd Line Engineer
8 3 (5.08%) Head of IT
8 3 (5.08%) IT Support
9 2 (3.39%) Head of Support
9 2 (3.39%) IT Analyst
9 2 (3.39%) ITSM Analyst
9 2 (3.39%) Lead
9 2 (3.39%) Microsoft 365 Developer
9 2 (3.39%) Support Engineer
Libraries, Frameworks & Software Standards
1 1 (1.69%) SAP Fiori
Miscellaneous
1 6 (10.17%) Onboarding
2 4 (6.78%) Clustering
2 4 (6.78%) Replication
2 4 (6.78%) Self-Motivation
3 3 (5.08%) EPoS
4 1 (1.69%) iPhone
4 1 (1.69%) Smartphone
Operating Systems
1 11 (18.64%) Windows
2 4 (6.78%) Mac OS
2 4 (6.78%) Windows Server
3 3 (5.08%) Apple iOS
3 3 (5.08%) Windows Server 2016
3 3 (5.08%) Windows Server 2019
4 1 (1.69%) Linux
4 1 (1.69%) Unix
4 1 (1.69%) Windows 10
4 1 (1.69%) Windows 7
4 1 (1.69%) Windows NT
4 1 (1.69%) Windows XP
Processes & Methodologies
1 20 (33.90%) Service Delivery
2 18 (30.51%) ITSM
2 18 (30.51%) Problem Management
3 16 (27.12%) Incident Management
4 14 (23.73%) ITIL
5 13 (22.03%) Continuous Improvement
6 11 (18.64%) Change Management
7 9 (15.25%) Customer Service
8 8 (13.56%) Asset Management
8 8 (13.56%) Service Design
9 7 (11.86%) Cybersecurity
9 7 (11.86%) Problem-Solving
10 6 (10.17%) Risk Register
10 6 (10.17%) Service Delivery Management
11 5 (8.47%) Contract Negotiation
11 5 (8.47%) DevOps
11 5 (8.47%) Logistics
11 5 (8.47%) Process Improvement
11 5 (8.47%) Project Delivery
12 4 (6.78%) Agile
Programming Languages
1 7 (11.86%) PowerShell
2 4 (6.78%) C#
2 4 (6.78%) Java
2 4 (6.78%) Python
Qualifications
1 26 (44.07%) Security Cleared
2 16 (27.12%) DV Cleared
2 16 (27.12%) SC Cleared
3 7 (11.86%) Degree
4 5 (8.47%) DBS Check
5 1 (1.69%) BPSS Clearance
Quality Assurance & Compliance
1 1 (1.69%) ISO/IEC 20000
System Software
1 9 (15.25%) Active Directory
2 4 (6.78%) Terminal Services
3 3 (5.08%) VMware Infrastructure
Systems Management
1 4 (6.78%) Active Directory Federation Services
1 4 (6.78%) Microsoft Clustering
1 4 (6.78%) SCCM
1 4 (6.78%) SCOM
2 1 (1.69%) IBM BigFix
2 1 (1.69%) Microsoft Intune
2 1 (1.69%) Tivoli
Vendors
1 19 (32.20%) Microsoft
2 3 (5.08%) Apple
2 3 (5.08%) ConnectWise
2 3 (5.08%) Draytek
2 3 (5.08%) Google
2 3 (5.08%) VMware
2 3 (5.08%) Webroot
3 2 (3.39%) Kofax
3 2 (3.39%) ServiceNow
4 1 (1.69%) HP
4 1 (1.69%) Oracle
4 1 (1.69%) Remedy
4 1 (1.69%) SAP
4 1 (1.69%) Wyse