The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Harrogate region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 46 25 22
Rank change year-on-year
-21 -3
Permanent jobs citing Service Delivery 4 7 15
As % of all permanent IT jobs located in Harrogate 1.20% 4.12% 6.85%
As % of the Processes & Methodologies category 1.52% 5.74% 9.80%
Number of salaries quoted 4 4 15
Average salary £52,500 £55,000 £32,500
Average salary % change year-on-year
-4.54% +69.23%
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Harrogate region.

Processes & Methodologies Category
Harrogate
Permanent IT job ads with a match in the
Processes & Methodologies category
264 122 153
As % of all permanent IT jobs located in Harrogate 79.04% 71.76% 69.86%
Number of salaries quoted 223 103 118
Average salary £40,000 £43,000 £35,000
Average salary % change year-on-year
-6.97% +22.85%
90% offered a salary of more than £25,000 £28,600 £25,000
10% offered a salary of more than £50,000 £46,500 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in Harrogate

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Harrogate region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Harrogate

Service Delivery
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Harrogate region.

Service Delivery Salary Trend in Harrogate

Service Delivery
Top 30 Related IT Skills in Harrogate

For the 6 months to 27 August 2014, IT jobs across the Harrogate region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 4 (44.44%) Finance
1 4 (44.44%) Retail
1 4 (44.44%) ITIL
1 4 (44.44%) ERP
2 3 (33.33%) Windows 7
2 3 (33.33%) vSphere
2 3 (33.33%) Cisco ASA
2 3 (33.33%) Windows Server 2008
2 3 (33.33%) SQL Server 2012
2 3 (33.33%) Infrastructure Management
2 3 (33.33%) LAN
2 3 (33.33%) Cisco
2 3 (33.33%) SQL Server
2 3 (33.33%) IIS
2 3 (33.33%) Windows
2 3 (33.33%) CheckPoint
2 3 (33.33%) Firewall
2 3 (33.33%) ISO/IEC 27001
2 3 (33.33%) PCI DSS
2 3 (33.33%) VMware
3 2 (22.22%) Cisco IOS
3 2 (22.22%) SAN
3 2 (22.22%) Banking
3 2 (22.22%) Risk Management
3 2 (22.22%) MS Excel
3 2 (22.22%) Cisco Certification
3 2 (22.22%) MS Office
3 2 (22.22%) MCP
3 2 (22.22%) Microsoft
3 2 (22.22%) CCNA

Service Delivery
Top Related IT Skills in Harrogate by Category

For the 6 months to 27 August 2014, IT jobs across the Harrogate region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (33.33%) IIS
Applications
1 2 (22.22%) MS Office
1 2 (22.22%) MS Excel
Cloud Services
1 2 (22.22%) SaaS
Communications & Networking
1 3 (33.33%) LAN
1 3 (33.33%) Firewall
1 3 (33.33%) Cisco ASA
2 2 (22.22%) Cisco IOS
2 2 (22.22%) SAN
3 1 (11.11%) IP Telephony
Database & Business Intelligence
1 3 (33.33%) SQL Server
1 3 (33.33%) SQL Server 2012
Development Applications
1 1 (11.11%) SQL Server Management Studio (SSMS)
General
1 4 (44.44%) Finance
1 4 (44.44%) Retail
2 2 (22.22%) Banking
Job Titles
1 5 (55.56%) Services Delivery Manager
1 5 (55.56%) Service Manager
1 5 (55.56%) Delivery Manager
2 4 (44.44%) Head of Service Delivery
3 1 (11.11%) Head of Infrastructure
3 1 (11.11%) Service Desk Manager
Operating Systems
1 3 (33.33%) Windows
1 3 (33.33%) Windows Server 2008
1 3 (33.33%) Windows 7
2 2 (22.22%) Windows Server 2012
Processes & Methodologies
1 4 (44.44%) ITIL
1 4 (44.44%) ERP
2 3 (33.33%) Infrastructure Management
3 2 (22.22%) Risk Management
4 1 (11.11%) Information Security
4 1 (11.11%) V-Model
4 1 (11.11%) Continuous Improvement
4 1 (11.11%) Service Management
Qualifications
1 2 (22.22%) MCP
1 2 (22.22%) CCNA
1 2 (22.22%) Cisco Certification
1 2 (22.22%) VMware Certified Professional (VCP)
2 1 (11.11%) ITIL Certification
Quality Assurance & Compliance
1 3 (33.33%) ISO/IEC 27001
1 3 (33.33%) PCI DSS
System Software
1 3 (33.33%) vSphere
2 1 (11.11%) Active Directory
2 1 (11.11%) VMware Infrastructure
Vendors
1 3 (33.33%) CheckPoint
1 3 (33.33%) VMware
1 3 (33.33%) Cisco
2 2 (22.22%) Microsoft
3 1 (11.11%) Mitel
3 1 (11.11%) Rackspace