The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Harrogate region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Services Delivery
Rank 29 54 53
Rank change year-on-year
+25 -1
Permanent jobs citing Service Delivery 21 9 8
As % of all permanent IT jobs located in Harrogate 7.66% 2.30% 2.02%
As % of the Processes & Methodologies category 9.72% 2.56% 2.28%
Number of salaries quoted 21 9 8
Average salary £50,000 £40,000 £70,000
Average salary % change year-on-year
+25.00% -42.85%
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Harrogate region.

Processes & Methodologies Category
Harrogate
Permanent IT job ads with a match in the
Processes & Methodologies category
216 351 351
As % of all permanent IT jobs located in Harrogate 78.83% 89.54% 88.41%
Number of salaries quoted 193 321 309
Average salary £45,000 £40,000 £39,500
Average salary % change year-on-year
+12.50% +1.26%
90% offered a salary of more than £32,000 £23,000 £30,000
10% offered a salary of more than £55,000 £52,500 £50,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in Harrogate

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Harrogate region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Harrogate

Service Delivery
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Harrogate region.

Service Delivery Salary Trend in Harrogate

Service Delivery
Salary Histogram in Harrogate

This chart provides a salary histogram for IT jobs citing Service Delivery across the Harrogate region over the 3 months to 1 May 2016.

Service Delivery Salary Histogram in Harrogate

Service Delivery
Top 30 Related IT Skills in Harrogate

For the 6 months to 1 May 2016, IT jobs across the Harrogate region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 38 (84.44%) ITIL
2 19 (42.22%) SLA
3 18 (40.00%) PRINCE2
3 18 (40.00%) ITIL Certification
4 15 (33.33%) Analytical Skills
5 13 (28.89%) Finance
6 12 (26.67%) Firewall
6 12 (26.67%) TCP/IP
6 12 (26.67%) HP
6 12 (26.67%) Cisco
6 12 (26.67%) VoIP
7 11 (24.44%) PRINCE2 Certification
8 8 (17.78%) MS Office
9 7 (15.56%) MS Visio
9 7 (15.56%) RIP
9 7 (15.56%) CCNP
9 7 (15.56%) Cisco Certification
9 7 (15.56%) VPN
9 7 (15.56%) Juniper
9 7 (15.56%) DWDM
9 7 (15.56%) MPLS
9 7 (15.56%) OSPF
9 7 (15.56%) BGP
9 7 (15.56%) EIGRP
9 7 (15.56%) SSL
9 7 (15.56%) Change Management
9 7 (15.56%) Disaster Recovery
9 7 (15.56%) Wireless
9 7 (15.56%) Banking
9 7 (15.56%) HP NNM

Service Delivery
Top Related IT Skills in Harrogate by Category

For the 6 months to 1 May 2016, IT jobs across the Harrogate region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 8 (17.78%) MS Office
2 7 (15.56%) MS Visio
3 1 (2.22%) MS Excel
Business Applications
1 1 (2.22%) SAP Oil and Gas
Communications & Networking
1 12 (26.67%) Firewall
1 12 (26.67%) TCP/IP
1 12 (26.67%) VoIP
2 7 (15.56%) BGP
2 7 (15.56%) DWDM
2 7 (15.56%) EIGRP
2 7 (15.56%) HSRP
2 7 (15.56%) MPLS
2 7 (15.56%) OSPF
2 7 (15.56%) RIP
2 7 (15.56%) SSL
2 7 (15.56%) VPN
2 7 (15.56%) Wireless
3 5 (11.11%) Broadband
3 5 (11.11%) Internet
3 5 (11.11%) ISDN
3 5 (11.11%) PSTN
4 1 (2.22%) Cisco Nexus
General
1 13 (28.89%) Finance
2 7 (15.56%) Banking
3 2 (4.44%) Telecoms
4 1 (2.22%) Electronics
4 1 (2.22%) Manufacturing
4 1 (2.22%) Marketing
Job Titles
1 15 (33.33%) Delivery Manager
1 15 (33.33%) Service Manager
1 15 (33.33%) Services Delivery Manager
2 14 (31.11%) Coordinator
2 14 (31.11%) Service Delivery Coordinator
3 6 (13.33%) Network Specialist
4 4 (8.89%) Cisco Network Specialist
4 4 (8.89%) Cisco Specialist
4 4 (8.89%) ITIL Manager
4 4 (8.89%) ITIL Service Delivery Manager
4 4 (8.89%) ITIL Service Manager
4 4 (8.89%) Juniper Specialist
4 4 (8.89%) Technical Support
5 3 (6.67%) Analyst
5 3 (6.67%) Support Analyst
5 3 (6.67%) Technical Analyst
5 3 (6.67%) Technical Support Analyst
6 2 (4.44%) IT Engineer
6 2 (4.44%) IT Manager
6 2 (4.44%) IT Services Delivery Manager
Miscellaneous
1 15 (33.33%) Analytical Skills
2 6 (13.33%) Management Information System
3 5 (11.11%) Data Centre
3 5 (11.11%) Handset
Operating Systems
1 6 (13.33%) Windows
2 5 (11.11%) Unix
Processes & Methodologies
1 38 (84.44%) ITIL
2 18 (40.00%) PRINCE2
3 7 (15.56%) Change Management
3 7 (15.56%) Disaster Recovery
3 7 (15.56%) Network Management
3 7 (15.56%) Process Improvement
4 6 (13.33%) PRINCE
5 5 (11.11%) Change Control
6 4 (8.89%) Continuous Improvement
7 3 (6.67%) Project Management
7 3 (6.67%) Service Management
7 3 (6.67%) Time Management
8 2 (4.44%) Stakeholder Engagement
9 1 (2.22%) Business Intelligence
9 1 (2.22%) Digital Marketing
9 1 (2.22%) High Availability
9 1 (2.22%) Programme Management
Qualifications
1 18 (40.00%) ITIL Certification
2 11 (24.44%) PRINCE2 Certification
3 7 (15.56%) CCNP
3 7 (15.56%) Cisco Certification
4 6 (13.33%) Degree
5 5 (11.11%) ITIL Foundation Certificate
6 4 (8.89%) SC Cleared
6 4 (8.89%) Security Cleared
Quality Assurance & Compliance
1 19 (42.22%) SLA
System Software
1 5 (11.11%) VMware Infrastructure
1 5 (11.11%) vSphere
Systems Management
1 7 (15.56%) HP NNM
2 5 (11.11%) OpenView
Vendors
1 12 (26.67%) Cisco
1 12 (26.67%) HP
2 7 (15.56%) F5
2 7 (15.56%) Juniper
3 5 (11.11%) BroadSoft
3 5 (11.11%) BT
3 5 (11.11%) Openreach
3 5 (11.11%) Polycom
3 5 (11.11%) VMware
4 1 (2.22%) SAP