The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Harrogate region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Services Delivery
Rank 43 46 29
Rank change year-on-year
+3 -17
Permanent jobs citing Service Delivery 16 3 7
As % of all permanent IT jobs located in Harrogate 4.01% 0.93% 4.02%
As % of the Processes & Methodologies category 4.72% 1.10% 5.51%
Number of salaries quoted 16 3 5
Average salary £46,250 £52,500 £52,500
Average salary % change year-on-year
-11.90% -
90% offered a salary of more than £42,000 £52,500 £47,600
10% offered a salary of more than £50,000 £52,500 £59,800
UK excluding London average salary £45,000 £44,000 £45,000
% change year-on-year
+2.27% -2.22%
Service Delivery
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Harrogate region.

Processes & Methodologies Category
Harrogate
Permanent IT job ads with a match in the
Processes & Methodologies category
339 272 127
As % of all permanent IT jobs located in Harrogate 84.96% 83.95% 72.99%
Number of salaries quoted 324 233 109
Average salary £40,000 £42,500 £42,500
Average salary % change year-on-year
-5.88% -
90% offered a salary of more than £27,500 £28,500 £27,850
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Delivery
Jobs Demand Trend in Harrogate

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Harrogate region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Harrogate

Service Delivery
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Harrogate region.

Service Delivery Salary Trend in Harrogate

Service Delivery
Salary Histogram in Harrogate

This chart provides a salary histogram for IT jobs citing Service Delivery across the Harrogate region over the 3 months to 4 September 2015.

Service Delivery Salary Histogram in Harrogate

Service Delivery
Top 30 Related IT Skills in Harrogate

For the 6 months to 4 September 2015, IT jobs across the Harrogate region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 13 (61.90%) ITIL
2 10 (47.62%) PRINCE2
2 10 (47.62%) PRINCE2 Certification
3 7 (33.33%) Finance
4 5 (23.81%) Legal
4 5 (23.81%) Cisco
4 5 (23.81%) Stakeholder Engagement
4 5 (23.81%) ITIL Foundation Certificate
5 4 (19.05%) Continuous Improvement
6 3 (14.29%) Lync
6 3 (14.29%) Telecoms
6 3 (14.29%) Microsoft
6 3 (14.29%) TCP/IP
6 3 (14.29%) Windows
6 3 (14.29%) SQL
6 3 (14.29%) MPLS
6 3 (14.29%) SLA
7 2 (9.52%) Windows Server 2003
7 2 (9.52%) ISUP
7 2 (9.52%) OSPF
7 2 (9.52%) BGP
7 2 (9.52%) Configuration Management
7 2 (9.52%) Active Directory
7 2 (9.52%) Cisco Certification
7 2 (9.52%) Microsoft Certification
7 2 (9.52%) FTP
7 2 (9.52%) HTTP
7 2 (9.52%) CCNP
7 2 (9.52%) NetBackup
7 2 (9.52%) Handset

Service Delivery
Top Related IT Skills in Harrogate by Category

For the 6 months to 4 September 2015, IT jobs across the Harrogate region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (14.29%) Lync
2 2 (9.52%) IIS
3 1 (4.76%) MS Exchange
3 1 (4.76%) Exchange Server 2003
3 1 (4.76%) Exchange Server 2010
Applications
1 1 (4.76%) MS Office
1 1 (4.76%) MS Excel
1 1 (4.76%) MS Visio
Business Applications
1 1 (4.76%) SAP Oil and Gas
Communications & Networking
1 3 (14.29%) TCP/IP
1 3 (14.29%) MPLS
2 2 (9.52%) OSPF
2 2 (9.52%) BGP
2 2 (9.52%) ISUP
2 2 (9.52%) VPN
2 2 (9.52%) DNS
2 2 (9.52%) ISDN
2 2 (9.52%) PBX
2 2 (9.52%) VoIP
2 2 (9.52%) DHCP
2 2 (9.52%) FTP
2 2 (9.52%) HTTP
2 2 (9.52%) Asterisk PBX
2 2 (9.52%) Softswitch
3 1 (4.76%) Ethernet
3 1 (4.76%) WAN
3 1 (4.76%) LAN
3 1 (4.76%) IPv4
3 1 (4.76%) IPv6
General
1 7 (33.33%) Finance
2 5 (23.81%) Legal
3 3 (14.29%) Telecoms
4 1 (4.76%) Electronics
4 1 (4.76%) Manufacturing
4 1 (4.76%) Marketing
Job Titles
1 14 (66.67%) Services Delivery Manager
1 14 (66.67%) Service Manager
1 14 (66.67%) Delivery Manager
2 5 (23.81%) IT Services Delivery Manager
2 5 (23.81%) IT Services Manager
3 2 (9.52%) Developer
4 1 (4.76%) Analyst
4 1 (4.76%) Network Consultant
4 1 (4.76%) Consultant
4 1 (4.76%) Support Analyst
4 1 (4.76%) Applications Support
4 1 (4.76%) Applications Support Analyst
4 1 (4.76%) Network Manager
4 1 (4.76%) Trainee
4 1 (4.76%) Junior Analyst
4 1 (4.76%) Junior Support Analyst
4 1 (4.76%) Windows Engineer
4 1 (4.76%) VMware Engineer
4 1 (4.76%) Graduate
4 1 (4.76%) Junior
Miscellaneous
1 2 (9.52%) Handset
1 2 (9.52%) Analytical Skills
2 1 (4.76%) DTV
Operating Systems
1 3 (14.29%) Windows
2 2 (9.52%) Windows 2000
2 2 (9.52%) Windows Server 2003
2 2 (9.52%) Windows Server 2008
3 1 (4.76%) Windows Server 2012
Processes & Methodologies
1 13 (61.90%) ITIL
2 10 (47.62%) PRINCE2
3 5 (23.81%) Stakeholder Engagement
4 4 (19.05%) Continuous Improvement
5 2 (9.52%) Mentoring
5 2 (9.52%) Product Management
5 2 (9.52%) Server Building
5 2 (9.52%) Configuration Management
6 1 (4.76%) Project Management
6 1 (4.76%) Service Management
6 1 (4.76%) Change Management
6 1 (4.76%) Validation
6 1 (4.76%) Programme Management
6 1 (4.76%) Network Design
6 1 (4.76%) Knowledge Management
6 1 (4.76%) Problem Management
6 1 (4.76%) Digital Marketing
6 1 (4.76%) Time Management
6 1 (4.76%) Coaching
6 1 (4.76%) Line Management
Programming Languages
1 3 (14.29%) SQL
2 2 (9.52%) Python
2 2 (9.52%) Bash Shell
2 2 (9.52%) C#
2 2 (9.52%) Java
2 2 (9.52%) Perl
Qualifications
1 10 (47.62%) PRINCE2 Certification
2 5 (23.81%) ITIL Foundation Certificate
3 2 (9.52%) MCSE
3 2 (9.52%) CCNP
3 2 (9.52%) Cisco Certification
3 2 (9.52%) Microsoft Certification
3 2 (9.52%) VMware Certified Professional (VCP)
4 1 (4.76%) Degree
4 1 (4.76%) SC Cleared
4 1 (4.76%) Security Cleared
4 1 (4.76%) CCIP
4 1 (4.76%) ITIL Certification
Quality Assurance & Compliance
1 3 (14.29%) SLA
2 1 (4.76%) ISO/IEC 27001
2 1 (4.76%) ISO 9001
System Software
1 2 (9.52%) Active Directory
1 2 (9.52%) vSphere
2 1 (4.76%) VMware Infrastructure
Systems Management
1 2 (9.52%) NetBackup
2 1 (4.76%) WSUS
2 1 (4.76%) FortiGate
Vendors
1 5 (23.81%) Cisco
2 3 (14.29%) Microsoft
3 2 (9.52%) VMware
3 2 (9.52%) Polycom
3 2 (9.52%) Acme Packet
3 2 (9.52%) Sonus
3 2 (9.52%) BroadSoft
4 1 (4.76%) Brocade
4 1 (4.76%) Fortinet
4 1 (4.76%) Juniper
4 1 (4.76%) SAP