The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Harrogate region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Harrogate region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 30 27 44
Rank change year-on-year
-3 +17
Permanent jobs citing Service Delivery 14 4 2
As % of all permanent IT jobs located in Harrogate 5.054% 2.548% 0.725%
As % of the Processes & Methodologies category 6.250% 3.419% 1.163%
Number of salaries quoted 9 3 1
Average salary £52,500 £18,000 £16,500
Average salary % change year-on-year
+191.66% +9.09%
UK excluding London average salary £45,000 £45,000 £43,500
% change year-on-year
- +3.44%
All Processes & Methodologies
Harrogate
Permanent IT job ads with a match in the
Processes & Methodologies category
224 117 172
As % of all permanent IT jobs located in Harrogate 80.87% 74.52% 62.32%
Number of salaries quoted 178 94 130
Average salary £35,500 £32,500 £31,500
Average salary % change year-on-year
+9.23% +3.17%
90% offered a salary of more than £25,000 £19,400 £22,500
10% offered a salary of more than £55,000 £39,100 £45,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
North Yorkshire

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Harrogate region as a proportion of the total demand within the Processes & Methodologies category.

Harrogate Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Harrogate region.

Harrogate Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the Harrogate region over the 3 months to 23 May 2013.

Harrogate Service Delivery Salary Histogram

Service Delivery
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Harrogate region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 14 (93.33%) Finance
2 9 (60.00%) SLA
3 6 (40.00%) ATM
3 6 (40.00%) ITIL
3 6 (40.00%) Service Management
4 5 (33.33%) Project Management
5 4 (26.67%) Telecoms
5 4 (26.67%) PRINCE2
5 4 (26.67%) EIGRP
5 4 (26.67%) MPLS
5 4 (26.67%) OSPF
5 4 (26.67%) BGP
5 4 (26.67%) RIP
5 4 (26.67%) Cisco
5 4 (26.67%) CCNP
5 4 (26.67%) Cisco Certification
5 4 (26.67%) Programme Management
5 4 (26.67%) Banking
6 3 (20.00%) Network Management
6 3 (20.00%) F5
6 3 (20.00%) ITIL Certification
6 3 (20.00%) OpenView
6 3 (20.00%) HP
6 3 (20.00%) SNMP
6 3 (20.00%) TCP/IP
6 3 (20.00%) SSL
6 3 (20.00%) GPRS
6 3 (20.00%) ISDN
6 3 (20.00%) Blackberry Enterprise Server
6 3 (20.00%) Juniper

Service Delivery
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Harrogate region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (20.00%) Blackberry Enterprise Server
2 2 (13.33%) SharePoint Server
Communications & Networking
1 6 (40.00%) ATM
2 4 (26.67%) EIGRP
2 4 (26.67%) MPLS
2 4 (26.67%) OSPF
2 4 (26.67%) BGP
2 4 (26.67%) RIP
3 3 (20.00%) SNMP
3 3 (20.00%) TCP/IP
3 3 (20.00%) SSL
3 3 (20.00%) GPRS
3 3 (20.00%) ISDN
3 3 (20.00%) ADSL
3 3 (20.00%) Frame Relay
4 1 (6.667%) Network Security
4 1 (6.667%) LAN
4 1 (6.667%) PBX
4 1 (6.667%) VoIP
4 1 (6.667%) WAN
General
1 14 (93.33%) Finance
2 4 (26.67%) Telecoms
2 4 (26.67%) Banking
Job Titles
1 6 (40.00%) Service Manager
2 5 (33.33%) Senior Service Manager
2 5 (33.33%) Customer Services Manager
2 5 (33.33%) Senior Manager
3 3 (20.00%) Network Specialist
3 3 (20.00%) Senior Network Specialist
4 1 (6.667%) Services Delivery Manager
4 1 (6.667%) Delivery Manager
4 1 (6.667%) VoIP Specialist
4 1 (6.667%) Project Manager
4 1 (6.667%) Programme Manager
4 1 (6.667%) Quality Manager
4 1 (6.667%) QA Manager
Miscellaneous
1 1 (6.667%) Handset
1 1 (6.667%) PMI
Processes & Methodologies
1 6 (40.00%) ITIL
1 6 (40.00%) Service Management
2 5 (33.33%) Project Management
3 4 (26.67%) PRINCE2
3 4 (26.67%) Programme Management
4 3 (20.00%) Network Management
4 3 (20.00%) Disaster Recovery
5 2 (13.33%) Continuous Improvement
5 2 (13.33%) Change Control
5 2 (13.33%) Problem Management
5 2 (13.33%) Stakeholder Management
6 1 (6.667%) Network Design
6 1 (6.667%) Supplier Management
Qualifications
1 4 (26.67%) CCNP
1 4 (26.67%) Cisco Certification
2 3 (20.00%) ITIL Certification
3 1 (6.667%) Degree
3 1 (6.667%) PMI Certification
Quality Assurance & Compliance
1 9 (60.00%) SLA
2 1 (6.667%) QA
Systems Management
1 3 (20.00%) OpenView
Vendors
1 4 (26.67%) Cisco
2 3 (20.00%) F5
2 3 (20.00%) HP
2 3 (20.00%) Juniper
3 1 (6.667%) Polycom
Leeds, West Yorkshire, Bradford, Halifax,...
Due to continued growth our financial services client is now looking for an experienced Service Delivery Manager to work within their Service Management team.This team manages the...
Networx Recruitment
Salary: £43,000 - £48,000 + Excellent Benefits
Posted: 7 May 2013
Harrogate, North Yorkshire
The Senior CSM will work closely with the Head of Customer Service Management, Service Delivery Management team, and Account Directors to ensure customer management requirements and planned improvements...
RDF Resources
Salary: £40000 - £48000 per annum + GREAT BENEFITS
Posted: 22 May 2013