The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Harrow region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Harrow region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Second Line Support
Rank 25 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 2 0 0
As % of all permanent IT jobs located in Harrow 2.222% - -
As % of the Job Titles category 2.299% - -
Number of salaries quoted 2 0 0
Average salary £33,000 - -
UK excluding London average salary £24,500 £24,500 £24,500
All Job Titles
Harrow
Permanent IT job ads with a match in the
Job Titles category
87 104 101
As % of all permanent IT jobs located in Harrow 96.67% 93.69% 93.52%
Number of salaries quoted 70 94 96
Average salary £45,000 £40,000 £45,000
Average salary % change year-on-year
+12.50% -11.11%
90% offered a salary of more than £34,000 £26,750 £29,500
10% offered a salary of more than £100,000 £70,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support
London

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support across the Harrow region as a proportion of the total demand within the Job Titles category.

Harrow 2nd Line Support Jobs Demand Trend

2nd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Harrow region.

Harrow 2nd Line Support Salary Trend

2nd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Harrow region over the 3 months to 21 May 2013.

Harrow 2nd Line Support Salary Histogram

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Harrow region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 2 (66.67%) MS Exchange
1 2 (66.67%) Windows Server 2003
1 2 (66.67%) Active Directory
1 2 (66.67%) Windows Server 2008
1 2 (66.67%) Windows
1 2 (66.67%) Windows 7
1 2 (66.67%) Exchange Server 2010
2 1 (33.33%) Software Distribution
2 1 (33.33%) iPad
2 1 (33.33%) MS Excel
2 1 (33.33%) Windows XP
2 1 (33.33%) Hyper-V
2 1 (33.33%) HP
2 1 (33.33%) Dell
2 1 (33.33%) Novell
2 1 (33.33%) 3G
2 1 (33.33%) GroupWise
2 1 (33.33%) Wi-Fi
2 1 (33.33%) IP Telephony
2 1 (33.33%) MCTS
2 1 (33.33%) Degree
2 1 (33.33%) iPhone
2 1 (33.33%) NetWare
2 1 (33.33%) TCP/IP
2 1 (33.33%) VPN
2 1 (33.33%) Cisco
2 1 (33.33%) Microsoft
2 1 (33.33%) JavaScript
2 1 (33.33%) PHP
2 1 (33.33%) SQL

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Harrow region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (66.67%) MS Exchange
1 2 (66.67%) Exchange Server 2010
2 1 (33.33%) GroupWise
Applications
1 1 (33.33%) MS Excel
1 1 (33.33%) MS Office
Communications & Networking
1 1 (33.33%) 3G
1 1 (33.33%) Wi-Fi
1 1 (33.33%) IP Telephony
1 1 (33.33%) TCP/IP
1 1 (33.33%) VPN
Database & Business Intelligence
1 1 (33.33%) MySQL
Miscellaneous
1 1 (33.33%) iPad
1 1 (33.33%) iPhone
Operating Systems
1 2 (66.67%) Windows Server 2003
1 2 (66.67%) Windows Server 2008
1 2 (66.67%) Windows
1 2 (66.67%) Windows 7
2 1 (33.33%) Windows XP
2 1 (33.33%) NetWare
Processes & Methodologies
1 1 (33.33%) Software Distribution
1 1 (33.33%) ITIL
Programming Languages
1 1 (33.33%) JavaScript
1 1 (33.33%) PHP
1 1 (33.33%) SQL
Qualifications
1 1 (33.33%) MCTS
1 1 (33.33%) Degree
System Software
1 2 (66.67%) Active Directory
2 1 (33.33%) Hyper-V
Vendors
1 1 (33.33%) HP
1 1 (33.33%) Dell
1 1 (33.33%) Novell
1 1 (33.33%) Cisco
1 1 (33.33%) Microsoft
1 1 (33.33%) Oracle