The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hayes region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 5 - -
Rank change year-on-year
- 0
Permanent jobs citing Service Management 5 0 0
As % of all permanent IT jobs located in Hayes 21.74% - -
As % of the Processes & Methodologies category 21.74% - -
Number of salaries quoted 4 0 0
Average salary £52,500 - -
UK excluding London average salary £42,500 £45,000 £41,000
% change year-on-year
-5.55% +9.75%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hayes region.

Processes & Methodologies Category
Hayes
Permanent IT job ads with a match in the
Processes & Methodologies category
23 15 11
As % of all permanent IT jobs located in Hayes 100.00% 75.00% 73.33%
Number of salaries quoted 18 14 8
Average salary £55,000 £50,000 £47,500
Average salary % change year-on-year
+10.00% +5.26%
90% offered a salary of more than £45,000 £37,500 £42,500
10% offered a salary of more than £81,750 £70,000 £50,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Hayes

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Hayes region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hayes

Service Management
Salary Trend in Hayes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hayes region.

Service Management Salary Trend in Hayes

Service Management
Top 30 Related IT Skills in Hayes

For the 6 months to 23 September 2014, IT jobs across the Hayes region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 5 (100.00%) ITIL
1 5 (100.00%) Telecoms
1 5 (100.00%) Degree
2 4 (80.00%) MS Office
2 4 (80.00%) Fortinet
2 4 (80.00%) Aruba
2 4 (80.00%) F5
2 4 (80.00%) Analytical Skills
2 4 (80.00%) VLAN
2 4 (80.00%) Network Design
2 4 (80.00%) Data Analysis
2 4 (80.00%) MPLS
2 4 (80.00%) OSPF
2 4 (80.00%) BGP
2 4 (80.00%) Change Management
2 4 (80.00%) HNC
2 4 (80.00%) HND
2 4 (80.00%) LAN
2 4 (80.00%) VoIP
2 4 (80.00%) WLAN
2 4 (80.00%) Ethernet
2 4 (80.00%) TCP/IP
2 4 (80.00%) VPN
2 4 (80.00%) Cisco
2 4 (80.00%) Microsoft
2 4 (80.00%) CCNP
2 4 (80.00%) CCNA
2 4 (80.00%) Cisco Certification
3 3 (60.00%) Computer Science
4 2 (40.00%) ITIL Foundation Certificate

Service Management
Top Related IT Skills in Hayes by Category

For the 6 months to 23 September 2014, IT jobs across the Hayes region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 4 (80.00%) MS Office
Communications & Networking
1 4 (80.00%) LAN
1 4 (80.00%) VoIP
1 4 (80.00%) WLAN
1 4 (80.00%) Ethernet
1 4 (80.00%) TCP/IP
1 4 (80.00%) VPN
1 4 (80.00%) MPLS
1 4 (80.00%) OSPF
1 4 (80.00%) BGP
1 4 (80.00%) VLAN
General
1 5 (100.00%) Telecoms
2 2 (40.00%) Finance
Job Titles
1 4 (80.00%) Network Engineer
2 2 (40.00%) Design Engineer
2 2 (40.00%) Network Design Engineer
2 2 (40.00%) Build Engineer
3 1 (20.00%) Test Manager
Miscellaneous
1 4 (80.00%) Analytical Skills
2 3 (60.00%) Computer Science
Processes & Methodologies
1 5 (100.00%) ITIL
2 4 (80.00%) Network Design
2 4 (80.00%) Data Analysis
2 4 (80.00%) Change Management
3 2 (40.00%) ITSM
3 2 (40.00%) Project Management
3 2 (40.00%) Quality Management
4 1 (20.00%) DNA
4 1 (20.00%) Software Testing
4 1 (20.00%) Test Scripting
4 1 (20.00%) Risk Management
Qualifications
1 5 (100.00%) Degree
2 4 (80.00%) HNC
2 4 (80.00%) HND
2 4 (80.00%) CCNP
2 4 (80.00%) CCNA
2 4 (80.00%) Cisco Certification
3 2 (40.00%) CCDP
3 2 (40.00%) CCIP
3 2 (40.00%) CCIE
3 2 (40.00%) ITIL Foundation Certificate
4 1 (20.00%) ISTQB Foundation Certification
4 1 (20.00%) ISEB
4 1 (20.00%) ISTQB
Quality Assurance & Compliance
1 2 (40.00%) SLA
Vendors
1 4 (80.00%) Cisco
1 4 (80.00%) Microsoft
1 4 (80.00%) Fortinet
1 4 (80.00%) Aruba
1 4 (80.00%) F5
2 2 (40.00%) CheckPoint