The table below looks at the statistics for SLA skills in IT jobs advertised for the Hayes region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 17 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Oct 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 6 - 4
Rank change year-on-year
- 0
Permanent jobs citing SLA 4 0 1
As % of all permanent IT jobs located in Hayes 20.00% - 6.67%
As % of the Quality Assurance & Compliance category 80.00% - 50.00%
Number of salaries quoted 4 0 0
Average salary £45,000 - -
UK excluding London average salary £32,500 £35,657 £35,000
% change year-on-year
-8.85% +1.87%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Hayes region.

Quality Assurance & Compliance Category
Hayes
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
5 0 2
As % of all permanent IT jobs located in Hayes 25.00% - 13.33%
Number of salaries quoted 4 0 1
Average salary £45,000 - £27,500
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in Hayes

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Hayes region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Hayes

SLA
Salary Trend in Hayes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Hayes region.

SLA Salary Trend in Hayes

SLA
Top 30 Related IT Skills in Hayes

For the 6 months to 17 October 2014, IT jobs across the Hayes region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 5 (100.00%) Cisco
2 4 (80.00%) ITIL
2 4 (80.00%) Cisco Certification
2 4 (80.00%) CCNP
2 4 (80.00%) CCNA
3 3 (60.00%) Active Directory
3 3 (60.00%) Windows
3 3 (60.00%) Windows XP
4 2 (40.00%) Microsoft
4 2 (40.00%) LAN
4 2 (40.00%) VoIP
4 2 (40.00%) WLAN
4 2 (40.00%) Ethernet
4 2 (40.00%) TCP/IP
4 2 (40.00%) VPN
4 2 (40.00%) IBM Notes
4 2 (40.00%) MCP
4 2 (40.00%) HNC
4 2 (40.00%) HND
4 2 (40.00%) Service Management
4 2 (40.00%) Quality Management
4 2 (40.00%) Change Management
4 2 (40.00%) ITSM
4 2 (40.00%) Telecoms
4 2 (40.00%) Finance
4 2 (40.00%) Microsoft Certification
4 2 (40.00%) ITIL Certification
4 2 (40.00%) Lotus
4 2 (40.00%) Apple
4 2 (40.00%) MPLS

SLA
Top Related IT Skills in Hayes by Category

For the 6 months to 17 October 2014, IT jobs across the Hayes region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) IBM Notes
1 2 (40.00%) Blackberry Enterprise Server
2 1 (20.00%) Exchange Server 2003
2 1 (20.00%) Exchange Server 2007
2 1 (20.00%) MS Exchange
Applications
1 2 (40.00%) MS Office
Communications & Networking
1 2 (40.00%) LAN
1 2 (40.00%) VoIP
1 2 (40.00%) WLAN
1 2 (40.00%) Ethernet
1 2 (40.00%) TCP/IP
1 2 (40.00%) VPN
1 2 (40.00%) MPLS
1 2 (40.00%) OSPF
1 2 (40.00%) BGP
1 2 (40.00%) VLAN
General
1 2 (40.00%) Telecoms
1 2 (40.00%) Finance
Job Titles
1 3 (60.00%) Support Engineer
2 2 (40.00%) Network Engineer
2 2 (40.00%) IT Support Engineer
2 2 (40.00%) IT Support
2 2 (40.00%) Build Engineer
3 1 (20.00%) Senior IT Support
3 1 (20.00%) Senior Support Engineer
3 1 (20.00%) Desktop Support
3 1 (20.00%) Desktop Support Engineer
3 1 (20.00%) Desktop Engineer
Miscellaneous
1 2 (40.00%) Blackberry
1 2 (40.00%) Computer Science
1 2 (40.00%) Analytical Skills
Operating Systems
1 3 (60.00%) Windows
1 3 (60.00%) Windows XP
2 2 (40.00%) Windows Server 2008
2 2 (40.00%) Windows 7
3 1 (20.00%) Windows Server 2003
Processes & Methodologies
1 4 (80.00%) ITIL
2 2 (40.00%) Project Management
2 2 (40.00%) Service Management
2 2 (40.00%) Quality Management
2 2 (40.00%) Change Management
2 2 (40.00%) ITSM
2 2 (40.00%) Network Design
2 2 (40.00%) Data Analysis
2 2 (40.00%) Mentoring
2 2 (40.00%) Coaching
Programming Languages
1 1 (20.00%) SQL
Qualifications
1 4 (80.00%) CCNP
1 4 (80.00%) CCNA
1 4 (80.00%) Cisco Certification
2 2 (40.00%) Microsoft Certification
2 2 (40.00%) ITIL Certification
2 2 (40.00%) MCITP
2 2 (40.00%) Degree
2 2 (40.00%) MCP
2 2 (40.00%) HNC
2 2 (40.00%) HND
2 2 (40.00%) ITIL Foundation Certificate
3 1 (20.00%) SC Cleared
3 1 (20.00%) Security Cleared
System Software
1 3 (60.00%) Active Directory
Vendors
1 5 (100.00%) Cisco
2 2 (40.00%) Microsoft
2 2 (40.00%) Lotus
2 2 (40.00%) Apple
2 2 (40.00%) Fortinet
2 2 (40.00%) Aruba
2 2 (40.00%) F5
3 1 (20.00%) Oracle