The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Hemel Hempstead region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Third Line Support
Rank 45 35 35
Rank change year-on-year
-10 0
Permanent jobs requiring a 3rd Line Support 4 2 8
As % of all permanent IT jobs located in Hemel Hempstead 1.14% 1.08% 3.03%
As % of the Job Titles category 1.22% 1.14% 3.15%
Number of salaries quoted 4 2 6
Average salary £30,000 £45,500 £45,000
Average salary % change year-on-year
-34.06% +1.11%
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
3rd Line Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hemel Hempstead region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hemel Hempstead
Permanent IT job ads with a match in the
Job Titles category
327 175 254
As % of all permanent IT jobs located in Hemel Hempstead 93.43% 94.59% 96.21%
Number of salaries quoted 288 170 234
Average salary £50,000 £37,500 £37,500
Average salary % change year-on-year
+33.33% -
90% offered a salary of more than £25,000 £21,000 £25,000
10% offered a salary of more than £75,000 £50,000 £54,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

3rd Line Support
Jobs Demand Trend in Hemel Hempstead

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Hemel Hempstead region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Hemel Hempstead

3rd Line Support
Salary Trend in Hemel Hempstead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Hemel Hempstead region.

3rd Line Support Salary Trend in Hemel Hempstead

3rd Line Support
Top 30 Related IT Skills in Hemel Hempstead

For the 6 months to 27 August 2014, IT jobs across the Hemel Hempstead region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 9 (75.00%) DNS
2 7 (58.33%) Windows
2 7 (58.33%) Windows Server 2008
2 7 (58.33%) VMware
3 6 (50.00%) Hyper-V
3 6 (50.00%) Windows 7
3 6 (50.00%) VMware Infrastructure
3 6 (50.00%) Linux
3 6 (50.00%) SQL
3 6 (50.00%) Citrix
3 6 (50.00%) Microsoft
4 5 (41.67%) CCNA
4 5 (41.67%) Active Directory
4 5 (41.67%) HP
4 5 (41.67%) MS Exchange
4 5 (41.67%) VoIP
4 5 (41.67%) DHCP
4 5 (41.67%) Cisco Certification
4 5 (41.67%) Microsoft Certification
4 5 (41.67%) SAN
4 5 (41.67%) SQL Server
4 5 (41.67%) MCP
4 5 (41.67%) SharePoint
4 5 (41.67%) Exchange Server 2010
4 5 (41.67%) SQL Server 2008
4 5 (41.67%) Problem Management
4 5 (41.67%) iSCSI
4 5 (41.67%) Project Management
4 5 (41.67%) Change Management
4 5 (41.67%) Disaster Recovery

3rd Line Support
Top Related IT Skills in Hemel Hempstead by Category

For the 6 months to 27 August 2014, IT jobs across the Hemel Hempstead region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (41.67%) SharePoint
1 5 (41.67%) MS Exchange
1 5 (41.67%) Exchange Server 2010
2 4 (33.33%) Apache
3 3 (25.00%) SharePoint 2010
4 2 (16.67%) Exchange Server 2007
5 1 (8.33%) IIS
Applications
1 3 (25.00%) MS Excel
Communications & Networking
1 9 (75.00%) DNS
2 5 (41.67%) SAN
2 5 (41.67%) VoIP
2 5 (41.67%) DHCP
2 5 (41.67%) Firewall
2 5 (41.67%) iSCSI
3 4 (33.33%) HTTP
3 4 (33.33%) Internet
Database & Business Intelligence
1 5 (41.67%) SQL Server
1 5 (41.67%) SQL Server 2008
2 4 (33.33%) MySQL
3 1 (8.33%) Relational Database
Libraries, Frameworks & Software Standards
1 1 (8.33%) COM
Miscellaneous
1 5 (41.67%) Replication
Operating Systems
1 7 (58.33%) Windows
1 7 (58.33%) Windows Server 2008
2 6 (50.00%) Windows 7
2 6 (50.00%) Linux
3 4 (33.33%) Windows Server 2003
3 4 (33.33%) Ubuntu
4 2 (16.67%) Windows XP
5 1 (8.33%) Windows Server 2012
5 1 (8.33%) UNIX
Processes & Methodologies
1 5 (41.67%) Project Management
1 5 (41.67%) Change Management
1 5 (41.67%) Disaster Recovery
1 5 (41.67%) Problem Management
2 4 (33.33%) ITIL
Programming Languages
1 6 (50.00%) SQL
2 4 (33.33%) PHP
3 1 (8.33%) PL/SQL
Qualifications
1 5 (41.67%) MCP
1 5 (41.67%) Cisco Certification
1 5 (41.67%) Microsoft Certification
1 5 (41.67%) CCNA
2 4 (33.33%) Citrix Certification
2 4 (33.33%) CCEE
2 4 (33.33%) CCAA
2 4 (33.33%) CCIA
2 4 (33.33%) VMware Certified Professional (VCP)
2 4 (33.33%) MCTS
3 1 (8.33%) Degree
3 1 (8.33%) HND
3 1 (8.33%) MCSE
3 1 (8.33%) MCSA
System Software
1 6 (50.00%) VMware Infrastructure
1 6 (50.00%) Hyper-V
2 5 (41.67%) Active Directory
Systems Management
1 1 (8.33%) Nagios
Vendors
1 7 (58.33%) VMware
2 6 (50.00%) Microsoft
2 6 (50.00%) Citrix
3 5 (41.67%) HP
4 4 (33.33%) Red Hat
4 4 (33.33%) SonicWALL
5 2 (16.67%) Cisco
6 1 (8.33%) Kaseya