The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the Hemel Hempstead region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hemel Hempstead region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Help Desk Support
Rank 41 41 -
Rank change year-on-year
0 -
Permanent jobs requiring a Help Desk Support 2 2 0
As % of all permanent IT jobs located in Hemel Hempstead 0.885% 0.909% -
As % of the Job Titles category 0.948% 0.917% -
Number of salaries quoted 2 2 0
Average salary £27,750 £20,000 -
Average salary % change year-on-year
+38.75% -
UK excluding London average salary £21,375 £20,000 £20,000
% change year-on-year
+6.87% -
All Job Titles
Hemel Hempstead
Permanent IT job ads with a match in the
Job Titles category
211 218 161
As % of all permanent IT jobs located in Hemel Hempstead 93.36% 99.09% 96.41%
Number of salaries quoted 203 210 146
Average salary £34,500 £32,500 £36,500
Average salary % change year-on-year
+6.15% -10.95%
90% offered a salary of more than £21,500 £22,500 £24,500
10% offered a salary of more than £50,000 £45,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Help Desk Support
Hertfordshire

Help Desk Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support across the Hemel Hempstead region as a proportion of the total demand within the Job Titles category.

Hemel Hempstead Help Desk Support Jobs Demand Trend

Help Desk Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Hemel Hempstead region.

Hemel Hempstead Help Desk Support Salary Trend

Help Desk Support
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Hemel Hempstead region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 6 (75.00%) Windows
2 5 (62.50%) Windows XP
2 5 (62.50%) DNS
2 5 (62.50%) Windows Vista
3 4 (50.00%) Windows 7
3 4 (50.00%) MCP
3 4 (50.00%) Microsoft Certification
4 3 (37.50%) MCTS
4 3 (37.50%) Exchange Server 2003
4 3 (37.50%) Windows Server 2003
4 3 (37.50%) VPN
4 3 (37.50%) Active Directory
4 3 (37.50%) MCSA
4 3 (37.50%) DHCP
4 3 (37.50%) MS Exchange
4 3 (37.50%) Broadband
4 3 (37.50%) Exchange Server 2007
4 3 (37.50%) Windows Server 2008
5 2 (25.00%) TCP/IP
5 2 (25.00%) Microsoft
5 2 (25.00%) MS Excel
5 2 (25.00%) C#
5 2 (25.00%) SQL
5 2 (25.00%) Retail
6 1 (12.50%) Wi-Fi
6 1 (12.50%) Wireless
6 1 (12.50%) MS Office
6 1 (12.50%) ITIL
6 1 (12.50%) C
6 1 (12.50%) LAN

Help Desk Support
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Hemel Hempstead region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) Exchange Server 2003
1 3 (37.50%) MS Exchange
1 3 (37.50%) Exchange Server 2007
Applications
1 2 (25.00%) MS Excel
2 1 (12.50%) MS Office
Communications & Networking
1 5 (62.50%) DNS
2 3 (37.50%) VPN
2 3 (37.50%) DHCP
2 3 (37.50%) Broadband
3 2 (25.00%) TCP/IP
4 1 (12.50%) Wi-Fi
4 1 (12.50%) Wireless
4 1 (12.50%) LAN
4 1 (12.50%) WAN
General
1 2 (25.00%) Retail
Miscellaneous
1 1 (12.50%) Mathematics
Operating Systems
1 6 (75.00%) Windows
2 5 (62.50%) Windows XP
2 5 (62.50%) Windows Vista
3 4 (50.00%) Windows 7
4 3 (37.50%) Windows Server 2003
4 3 (37.50%) Windows Server 2008
Processes & Methodologies
1 1 (12.50%) ITIL
Programming Languages
1 2 (25.00%) C#
1 2 (25.00%) SQL
2 1 (12.50%) C
Qualifications
1 4 (50.00%) MCP
1 4 (50.00%) Microsoft Certification
2 3 (37.50%) MCTS
2 3 (37.50%) MCSA
System Software
1 3 (37.50%) Active Directory
Vendors
1 2 (25.00%) Microsoft