The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hemel Hempstead region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 36 27 42
Rank change year-on-year
-9 +15
Permanent jobs citing Service Management 10 8 4
As % of all permanent IT jobs located in Hemel Hempstead 3.46% 4.57% 1.55%
As % of the Processes & Methodologies category 4.22% 6.25% 2.07%
Number of salaries quoted 10 8 3
Average salary £30,500 £52,500 £45,000
Average salary % change year-on-year
-41.90% +16.66%
90% offered a salary of more than £26,850 £50,000 £41,000
10% offered a salary of more than £35,750 £82,500 £49,000
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hemel Hempstead region.

Processes & Methodologies Category
Hemel Hempstead
Permanent IT job ads with a match in the
Processes & Methodologies category
237 128 193
As % of all permanent IT jobs located in Hemel Hempstead 82.01% 73.14% 74.81%
Number of salaries quoted 214 123 178
Average salary £55,000 £42,500 £40,000
Average salary % change year-on-year
+29.41% +6.25%
90% offered a salary of more than £32,500 £27,800 £29,000
10% offered a salary of more than £80,000 £47,500 £60,650
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Management
Jobs Demand Trend in Hemel Hempstead

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Hemel Hempstead region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hemel Hempstead

Service Management
Salary Trend in Hemel Hempstead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hemel Hempstead region.

Service Management Salary Trend in Hemel Hempstead

Service Management
Salary Histogram in Hemel Hempstead

This chart provides a salary histogram for IT jobs citing Service Management across the Hemel Hempstead region over the 3 months to 20 October 2014.

Service Management Salary Histogram in Hemel Hempstead

Service Management
Top 30 Related IT Skills in Hemel Hempstead

For the 6 months to 20 October 2014, IT jobs across the Hemel Hempstead region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 12 (54.55%) Validation
1 12 (54.55%) Security Cleared
2 11 (50.00%) ITIL
3 9 (40.91%) SQL Server
3 9 (40.91%) Business Objects
3 9 (40.91%) CRM
3 9 (40.91%) Wi-Fi
3 9 (40.91%) Finance
3 9 (40.91%) SolarWinds
3 9 (40.91%) BusinessObjects XI
3 9 (40.91%) Data Cleansing
3 9 (40.91%) Billing
3 9 (40.91%) Data Analysis
3 9 (40.91%) Root Cause Analysis
3 9 (40.91%) Analytics
4 7 (31.82%) SC Cleared
4 7 (31.82%) ISO/IEC 27001
4 7 (31.82%) MS Excel
4 7 (31.82%) SQL
5 5 (22.73%) Windows
6 4 (18.18%) Degree
6 4 (18.18%) ITSM
6 4 (18.18%) MySQL
6 4 (18.18%) ISO 9001
7 3 (13.64%) SLA
7 3 (13.64%) Cognos Impromptu
7 3 (13.64%) PRINCE2
7 3 (13.64%) Security Management
7 3 (13.64%) CIMA
7 3 (13.64%) Telecoms

Service Management
Top Related IT Skills in Hemel Hempstead by Category

For the 6 months to 20 October 2014, IT jobs across the Hemel Hempstead region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 7 (31.82%) MS Excel
2 2 (9.09%) MS Office
Business Applications
1 2 (9.09%) Dynamics NAV
1 2 (9.09%) Dynamics CRM
Communications & Networking
1 9 (40.91%) Wi-Fi
2 3 (13.64%) SAN
3 2 (9.09%) LAN
3 2 (9.09%) WAN
Database & Business Intelligence
1 9 (40.91%) SQL Server
1 9 (40.91%) BusinessObjects XI
2 4 (18.18%) MySQL
3 3 (13.64%) Cognos Impromptu
General
1 9 (40.91%) Finance
1 9 (40.91%) Billing
2 3 (13.64%) Telecoms
3 2 (9.09%) Multimedia
Job Titles
1 9 (40.91%) Analyst
1 9 (40.91%) Data Analyst
2 5 (22.73%) Service Manager
3 3 (13.64%) Infrastructure Engineer
3 3 (13.64%) Business Analyst
3 3 (13.64%) Developer
3 3 (13.64%) Business Data Analyst
3 3 (13.64%) Supplier Manager
3 3 (13.64%) Data Centre Technician
3 3 (13.64%) Analyst Developer
4 2 (9.09%) Desktop Engineer
4 2 (9.09%) Desktop Support Engineer
4 2 (9.09%) Desktop Support
4 2 (9.09%) Support Engineer
5 1 (4.55%) Junior
5 1 (4.55%) Graduate
5 1 (4.55%) Senior Infrastructure Engineer
5 1 (4.55%) IT Graduate
5 1 (4.55%) IT Services Manager
5 1 (4.55%) Junior Service Manager
Miscellaneous
1 1 (4.55%) Analytical Skills
Operating Systems
1 5 (22.73%) Windows
2 3 (13.64%) Linux
2 3 (13.64%) Red Hat Enterprise Linux
3 2 (9.09%) Windows 7
3 2 (9.09%) CentOS
3 2 (9.09%) UNIX
Processes & Methodologies
1 12 (54.55%) Validation
2 11 (50.00%) ITIL
3 9 (40.91%) CRM
3 9 (40.91%) Data Analysis
3 9 (40.91%) Data Cleansing
3 9 (40.91%) Root Cause Analysis
3 9 (40.91%) Analytics
4 4 (18.18%) ITSM
5 3 (13.64%) Security Management
5 3 (13.64%) PRINCE2
5 3 (13.64%) Supplier Management
5 3 (13.64%) Enterprise Architecture
5 3 (13.64%) Line Management
5 3 (13.64%) ITIL V2
6 2 (9.09%) ITIL V3
7 1 (4.55%) Stakeholder Management
Programming Languages
1 7 (31.82%) SQL
Qualifications
1 12 (54.55%) Security Cleared
2 7 (31.82%) SC Cleared
3 4 (18.18%) Degree
4 3 (13.64%) CIMA
4 3 (13.64%) VMware Certified Professional (VCP)
4 3 (13.64%) CIPD
5 1 (4.55%) DV Cleared
Quality Assurance & Compliance
1 7 (31.82%) ISO/IEC 27001
2 4 (18.18%) ISO 9001
3 3 (13.64%) SLA
System Software
1 3 (13.64%) vSphere
2 2 (9.09%) Active Directory
Vendors
1 9 (40.91%) Business Objects
1 9 (40.91%) SolarWinds
2 3 (13.64%) 3PAR
2 3 (13.64%) HP
2 3 (13.64%) Red Hat
2 3 (13.64%) VMware
3 2 (9.09%) Microsoft