The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Hemel Hempstead region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 45 - 27
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support 6 0 6
As % of all permanent IT jobs located in Hemel Hempstead 1.89% - 2.76%
As % of the Job Titles category 2.02% - 2.93%
Number of salaries quoted 5 0 6
Average salary £35,000 - £27,000
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hemel Hempstead region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hemel Hempstead
Permanent IT job ads with a match in the
Job Titles category
297 135 205
As % of all permanent IT jobs located in Hemel Hempstead 93.40% 91.84% 94.47%
Number of salaries quoted 254 128 191
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £22,700 £25,500 £21,500
10% offered a salary of more than £65,200 £55,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Hemel Hempstead

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Hemel Hempstead region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Hemel Hempstead

Technical Support
Salary Trend in Hemel Hempstead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Hemel Hempstead region.

Technical Support Salary Trend in Hemel Hempstead

Technical Support
Top 30 Related IT Skills in Hemel Hempstead

For the 6 months to 31 March 2015, IT jobs across the Hemel Hempstead region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 7 (87.50%) Windows
2 6 (75.00%) Active Directory
2 6 (75.00%) VMware
2 6 (75.00%) Windows Server 2008
2 6 (75.00%) Windows Server 2012
3 4 (50.00%) Microsoft Certification
3 4 (50.00%) MCSE
3 4 (50.00%) MCSA
3 4 (50.00%) SharePoint
3 4 (50.00%) MCITP
3 4 (50.00%) SCCM
3 4 (50.00%) PowerShell
4 3 (37.50%) Analytical Skills
4 3 (37.50%) MS Excel
4 3 (37.50%) LAN
4 3 (37.50%) WAN
4 3 (37.50%) Cisco
5 2 (25.00%) ZENworks
5 2 (25.00%) Microsoft
5 2 (25.00%) TCP/IP
5 2 (25.00%) VPN
5 2 (25.00%) JD Edwards
5 2 (25.00%) Citrix
5 2 (25.00%) ERP
5 2 (25.00%) Java
5 2 (25.00%) .NET
5 2 (25.00%) SQL Server
5 2 (25.00%) SAP
5 2 (25.00%) Dynamics AX
5 2 (25.00%) SCOM

Technical Support
Top Related IT Skills in Hemel Hempstead by Category

For the 6 months to 31 March 2015, IT jobs across the Hemel Hempstead region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (50.00%) SharePoint
Applications
1 3 (37.50%) MS Excel
Business Applications
1 2 (25.00%) Dynamics AX
Communications & Networking
1 3 (37.50%) LAN
1 3 (37.50%) WAN
2 2 (25.00%) TCP/IP
2 2 (25.00%) VPN
3 1 (12.50%) DNS
3 1 (12.50%) Internet
3 1 (12.50%) Wireless
3 1 (12.50%) DHCP
3 1 (12.50%) VoIP
Database & Business Intelligence
1 2 (25.00%) SQL Server
1 2 (25.00%) SQL Server 2008
1 2 (25.00%) SQL Server 2012
General
1 1 (12.50%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (25.00%) .NET
1 2 (25.00%) Application Packaging
Miscellaneous
1 3 (37.50%) Analytical Skills
Operating Systems
1 7 (87.50%) Windows
2 6 (75.00%) Windows Server 2008
2 6 (75.00%) Windows Server 2012
3 2 (25.00%) Windows 7
3 2 (25.00%) Windows 8
4 1 (12.50%) Linux
4 1 (12.50%) UNIX
Processes & Methodologies
1 2 (25.00%) ERP
1 2 (25.00%) Project Planning
1 2 (25.00%) Resource Management
2 1 (12.50%) ITIL V3
2 1 (12.50%) Continuous Improvement
2 1 (12.50%) Mentoring
2 1 (12.50%) Project Management
2 1 (12.50%) Change Management
2 1 (12.50%) Incident Management
2 1 (12.50%) ITIL
Programming Languages
1 4 (50.00%) PowerShell
2 2 (25.00%) Java
3 1 (12.50%) SQL
Qualifications
1 4 (50.00%) MCSE
1 4 (50.00%) MCSA
1 4 (50.00%) Microsoft Certification
1 4 (50.00%) MCITP
System Software
1 6 (75.00%) Active Directory
2 2 (25.00%) VMware ESXi
Systems Management
1 4 (50.00%) SCCM
2 2 (25.00%) SCOM
2 2 (25.00%) ZENworks
Vendors
1 6 (75.00%) VMware
2 3 (37.50%) Cisco
3 2 (25.00%) Microsoft
3 2 (25.00%) Citrix
3 2 (25.00%) JD Edwards
3 2 (25.00%) SAP