The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Hemel Hempstead region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hemel Hempstead region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Technical Support
Rank 34 - -
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support 10 0 0
As % of all permanent IT jobs located in Hemel Hempstead 4.484% - -
As % of the Job Titles category 4.785% - -
Number of salaries quoted 10 0 0
Average salary £25,750 - -
UK excluding London average salary £30,500 £30,000 £28,500
% change year-on-year
+1.66% +5.26%
All Job Titles
Hemel Hempstead
Permanent IT job ads with a match in the
Job Titles category
209 244 133
As % of all permanent IT jobs located in Hemel Hempstead 93.72% 99.19% 97.08%
Number of salaries quoted 200 231 121
Average salary £34,000 £37,500 £36,000
Average salary % change year-on-year
-9.33% +4.16%
90% offered a salary of more than £21,500 £22,500 £22,500
10% offered a salary of more than £45,000 £50,250 £50,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Technical Support
Hertfordshire

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Hemel Hempstead region as a proportion of the total demand within the Job Titles category.

Hemel Hempstead Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Hemel Hempstead region.

Hemel Hempstead Technical Support Salary Trend

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support across the Hemel Hempstead region over the 3 months to 19 June 2013.

Hemel Hempstead Technical Support Salary Histogram

Technical Support
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Hemel Hempstead region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 10 (76.92%) Windows
2 9 (69.23%) Degree
3 8 (61.54%) Microsoft
4 7 (53.85%) MS Excel
5 4 (30.77%) Wi-Fi
5 4 (30.77%) VPN
6 3 (23.08%) Wireless
7 2 (15.38%) Electronics
7 2 (15.38%) VMware
7 2 (15.38%) Incident Management
7 2 (15.38%) Management Information System
7 2 (15.38%) Exchange Server 2003
7 2 (15.38%) MS Exchange
7 2 (15.38%) Linux
7 2 (15.38%) MCSE
7 2 (15.38%) CCNA
7 2 (15.38%) Active Directory
7 2 (15.38%) Cisco Certification
7 2 (15.38%) Microsoft Certification
7 2 (15.38%) SAN
7 2 (15.38%) Windows Server 2003
7 2 (15.38%) VMware Infrastructure
7 2 (15.38%) Exchange Server 2007
7 2 (15.38%) Android
7 2 (15.38%) VMware ESXi
7 2 (15.38%) Exchange Server 2010
7 2 (15.38%) Software Deployment
8 1 (7.692%) Acronis
8 1 (7.692%) Fibre Channel
8 1 (7.692%) PABX

Technical Support
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Hemel Hempstead region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (15.38%) Exchange Server 2003
1 2 (15.38%) MS Exchange
1 2 (15.38%) Exchange Server 2007
1 2 (15.38%) Exchange Server 2010
Applications
1 7 (53.85%) MS Excel
2 1 (7.692%) MS Office
Communications & Networking
1 4 (30.77%) Wi-Fi
1 4 (30.77%) VPN
2 3 (23.08%) Wireless
3 2 (15.38%) SAN
4 1 (7.692%) Fibre Channel
4 1 (7.692%) PABX
4 1 (7.692%) Asterisk PBX
4 1 (7.692%) Cisco IOS
4 1 (7.692%) iSCSI
4 1 (7.692%) Internet
4 1 (7.692%) 3G
4 1 (7.692%) MPLS
4 1 (7.692%) ADSL
4 1 (7.692%) VoIP
4 1 (7.692%) WLAN
4 1 (7.692%) WAN
4 1 (7.692%) DHCP
4 1 (7.692%) Ethernet
4 1 (7.692%) DNS
4 1 (7.692%) VLAN
Database & Business Intelligence
1 1 (7.692%) SQL Server
General
1 2 (15.38%) Electronics
2 1 (7.692%) Telecoms
Miscellaneous
1 2 (15.38%) Management Information System
2 1 (7.692%) iPhone
2 1 (7.692%) Video Conferencing
2 1 (7.692%) Blackberry
2 1 (7.692%) Computer Science
Operating Systems
1 10 (76.92%) Windows
2 2 (15.38%) Linux
2 2 (15.38%) Windows Server 2003
2 2 (15.38%) Android
3 1 (7.692%) Windows Server 2008
3 1 (7.692%) UNIX
3 1 (7.692%) Windows XP
3 1 (7.692%) Windows Mobile
Processes & Methodologies
1 2 (15.38%) Incident Management
1 2 (15.38%) Software Deployment
2 1 (7.692%) High Availability
2 1 (7.692%) ISMS
2 1 (7.692%) ITIL
2 1 (7.692%) Problem Management
2 1 (7.692%) Information Security
2 1 (7.692%) Disaster Recovery
2 1 (7.692%) Information Security Management
2 1 (7.692%) Security Management
Programming Languages
1 1 (7.692%) PowerShell
1 1 (7.692%) SQL
Qualifications
1 9 (69.23%) Degree
2 2 (15.38%) MCSE
2 2 (15.38%) CCNA
2 2 (15.38%) Cisco Certification
2 2 (15.38%) Microsoft Certification
3 1 (7.692%) MCITP
System Software
1 2 (15.38%) Active Directory
1 2 (15.38%) VMware Infrastructure
1 2 (15.38%) VMware ESXi
2 1 (7.692%) Terminal Services
2 1 (7.692%) VMware ESX
2 1 (7.692%) VMware Workstation
Systems Management
1 1 (7.692%) Sysprep
1 1 (7.692%) McAfee ePO
1 1 (7.692%) SCCM
1 1 (7.692%) SCOM
1 1 (7.692%) Norton AntiVirus
1 1 (7.692%) WSUS
1 1 (7.692%) Backup Exec
Vendors
1 8 (61.54%) Microsoft
2 2 (15.38%) VMware
3 1 (7.692%) Acronis
3 1 (7.692%) SolarWinds
3 1 (7.692%) Kaseya
3 1 (7.692%) Symantec
3 1 (7.692%) McAfee
3 1 (7.692%) Apple
3 1 (7.692%) HP
3 1 (7.692%) Cisco
Hemel Hempstead, Hertfordshire
The Level 2 / 2nd Line Support Engineer will ideally be certified in two or more of the following: CompTIA A+ Essentials, CompTIA A+ Practical Application, Microsoft MCP or...
Artemis Recruitment Ltd
Salary: From £25,000 to £27,000 per annum
Posted: 17 June 2013