The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the Herefordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Herefordshire region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Second Line Support Analyst
Rank - - -
Permanent jobs requiring a 2nd Line Support Analyst 0 0 0
As % of all permanent IT jobs located in Herefordshire - - -
As % of the Job Titles category - - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £24,500 £24,000 £24,000
% change year-on-year
+2.08% -
All Job Titles
Herefordshire
Permanent IT job ads with a match in the
Job Titles category
26 76 23
As % of all permanent IT jobs located in Herefordshire 96.30% 100.00% 82.14%
Number of salaries quoted 26 67 21
Average salary £27,500 £29,000 £30,000
Average salary % change year-on-year
-5.17% -3.33%
90% offered a salary of more than £19,126 £25,000 £20,850
10% offered a salary of more than £45,000 £34,100 £35,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support Analyst
West Midlands

2nd Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst across the Herefordshire region as a proportion of the total demand within the Job Titles category.

Herefordshire 2nd Line Support Analyst Jobs Demand Trend

2nd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Herefordshire region.

Herefordshire 2nd Line Support Analyst Salary Trend

2nd Line Support Analyst
Top 22 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Herefordshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 1 (100.00%) ITIL
1 1 (100.00%) PRINCE2
1 1 (100.00%) Windows
1 1 (100.00%) MS Excel
1 1 (100.00%) Windows XP
1 1 (100.00%) MS Exchange
1 1 (100.00%) LAN
1 1 (100.00%) WAN
1 1 (100.00%) VPN
1 1 (100.00%) SLA
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Citrix
1 1 (100.00%) MPLS
1 1 (100.00%) Service Management
1 1 (100.00%) VMware
1 1 (100.00%) Incident Management
1 1 (100.00%) Exchange Server 2003
1 1 (100.00%) Release Management
1 1 (100.00%) XenDesktop
1 1 (100.00%) Windows 7
1 1 (100.00%) Exchange Server 2010

2nd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Herefordshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (100.00%) MS Exchange
1 1 (100.00%) Exchange Server 2003
1 1 (100.00%) Exchange Server 2010
Applications
1 1 (100.00%) MS Excel
Communications & Networking
1 1 (100.00%) LAN
1 1 (100.00%) WAN
1 1 (100.00%) VPN
1 1 (100.00%) MPLS
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows XP
1 1 (100.00%) Windows 7
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) PRINCE2
1 1 (100.00%) Service Management
1 1 (100.00%) Incident Management
1 1 (100.00%) Release Management
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) XenDesktop
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Citrix
1 1 (100.00%) VMware