The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Herefordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Herefordshire region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 21 14 -
Rank change year-on-year
-7 -
Permanent jobs requiring a 2nd Line Support 1 1 0
As % of all permanent IT jobs located in Herefordshire 1.05% 2.70% -
As % of the Job Titles category 1.05% 2.86% -
Number of salaries quoted 1 1 0
Average salary £21,000 £25,000 -
Average salary % change year-on-year
-16.00% -
UK excluding London average salary £24,000 £25,000 £24,000
% change year-on-year
-4.00% +4.16%
Job Titles Category
Herefordshire
Permanent IT job ads with a match in the
Job Titles category
95 35 92
As % of all permanent IT jobs located in Herefordshire 100.00% 94.59% 96.84%
Number of salaries quoted 70 28 83
Average salary £35,000 £27,500 £30,000
Average salary % change year-on-year
+27.27% -8.33%
90% offered a salary of more than £21,000 £19,126 £27,500
10% offered a salary of more than £45,000 £35,000 £45,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
2nd Line Support
West Midlands

2nd Line Support
Jobs Demand Trend in Herefordshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Herefordshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Herefordshire

2nd Line Support
Salary Trend in Herefordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Herefordshire region.

2nd Line Support Salary Trend in Herefordshire

2nd Line Support
Job Locations in Herefordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Herefordshire region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Leominster 0 1 £21,000 -16.00%
Ross-on-Wye - 1 £21,000 -
Hereford - 1 £21,000 -
2nd Line Support
West Midlands

2nd Line Support
Top 24 Related IT Skills in Herefordshire

For the 6 months to 24 April 2014, IT jobs across the Herefordshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 2 (100.00%) Windows
1 2 (100.00%) Windows 7
2 1 (50.00%) Exchange Server 2010
2 1 (50.00%) SQL
2 1 (50.00%) SQL Server
2 1 (50.00%) ITIL
2 1 (50.00%) MCP
2 1 (50.00%) Service Management
2 1 (50.00%) VMware
2 1 (50.00%) Incident Management
2 1 (50.00%) Exchange Server 2003
2 1 (50.00%) Release Management
2 1 (50.00%) VMware Infrastructure
2 1 (50.00%) MCSE
2 1 (50.00%) MS Excel
2 1 (50.00%) Windows XP
2 1 (50.00%) MS Exchange
2 1 (50.00%) TCP/IP
2 1 (50.00%) SLA
2 1 (50.00%) Microsoft
2 1 (50.00%) Active Directory
2 1 (50.00%) Citrix
2 1 (50.00%) Microsoft Certification
2 1 (50.00%) Windows Server 2003

2nd Line Support
Top Related IT Skills in Herefordshire by Category

For the 6 months to 24 April 2014, IT jobs across the Herefordshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) Exchange Server 2010
1 1 (50.00%) Exchange Server 2003
1 1 (50.00%) MS Exchange
Applications
1 1 (50.00%) MS Excel
Communications & Networking
1 1 (50.00%) TCP/IP
Database & Business Intelligence
1 1 (50.00%) SQL Server
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 7
2 1 (50.00%) Windows XP
2 1 (50.00%) Windows Server 2003
Processes & Methodologies
1 1 (50.00%) ITIL
1 1 (50.00%) Service Management
1 1 (50.00%) Incident Management
1 1 (50.00%) Release Management
Programming Languages
1 1 (50.00%) SQL
Qualifications
1 1 (50.00%) MCP
1 1 (50.00%) MCSE
1 1 (50.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 1 (50.00%) VMware Infrastructure
1 1 (50.00%) Active Directory
Vendors
1 1 (50.00%) VMware
1 1 (50.00%) Microsoft
1 1 (50.00%) Citrix