The table below looks at the statistics for the 1st Line Support Technician role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Technician in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
First Line Support Technician
Rank - - -
Permanent jobs requiring a 1st Line Support Technician 0 0 0
As % of all permanent IT jobs located in Hertfordshire - - -
As % of the Job Titles category - - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £19,315 £18,000 £19,500
% change year-on-year
+7.30% -7.69%
1st Line Support Technician
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2098 1933 1913
As % of all permanent IT jobs located in Hertfordshire 97.49% 96.65% 97.30%
Number of salaries quoted 1795 1549 1450
Average salary £45,000 £45,000 £39,000
Average salary % change year-on-year
- +15.38%
90% offered a salary of more than £28,500 £25,500 £25,000
10% offered a salary of more than £65,000 £55,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support Technician
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Technician in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Technician Jobs Demand Trend in Hertfordshire

1st Line Support Technician
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the Hertfordshire region.

1st Line Support Technician Salary Trend in Hertfordshire

1st Line Support Technician
Top 9 Related IT Skills in Hertfordshire

For the 6 months to 5 February 2016, IT jobs across the Hertfordshire region that cited 1st Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title.

1 1 (100.00%) MS Office
1 1 (100.00%) Windows
1 1 (100.00%) MS Excel
1 1 (100.00%) Windows XP
1 1 (100.00%) Microsoft
1 1 (100.00%) Remedy
1 1 (100.00%) Incident Management
1 1 (100.00%) QA
1 1 (100.00%) Windows 7

1st Line Support Technician
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 5 February 2016, IT jobs across the Hertfordshire region that cited 1st Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title. Up to 20 skills are shown per category.

Applications
1 1 (100.00%) MS Excel
1 1 (100.00%) MS Office
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows XP
Processes & Methodologies
1 1 (100.00%) Incident Management
Quality Assurance & Compliance
1 1 (100.00%) QA
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) Remedy