The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Help Desk Engineer
Rank 135 148 124
Rank change year-on-year
+13 -24
Permanent jobs requiring a Help Desk Engineer 19 3 8
As % of all permanent IT jobs located in Hertfordshire 0.78% 0.13% 0.40%
As % of the Job Titles category 0.83% 0.13% 0.42%
Number of salaries quoted 15 3 8
Average salary £27,500 £22,500 £22,000
Average salary % change year-on-year
+22.22% +2.27%
90% offered a salary of more than £22,500 £18,900 £21,000
10% offered a salary of more than £35,000 £22,500 £23,000
UK excluding London average salary £24,000 £22,500 £22,500
% change year-on-year
+6.66% -
Help Desk Engineer
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2301 2285 1913
As % of all permanent IT jobs located in Hertfordshire 94.46% 96.86% 95.22%
Number of salaries quoted 1978 1879 1553
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £26,500 £26,500 £23,500
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Help Desk Engineer
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in Hertfordshire

Help Desk Engineer
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the Hertfordshire region.

Help Desk Engineer Salary Trend in Hertfordshire

Help Desk Engineer
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the Hertfordshire region over the 3 months to 1 September 2015.

Help Desk Engineer Salary Histogram in Hertfordshire

Help Desk Engineer
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the Hertfordshire region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead - 13 £27,500 -
Hitchin - 3 - -
Stevenage +11 1 - - 1
Letchworth - 1 £22,500 - 1
Help Desk Engineer
East of England

Help Desk Engineer
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 1 September 2015, IT jobs across the Hertfordshire region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 22 (88.00%) Windows
2 20 (80.00%) Microsoft
2 20 (80.00%) Active Directory
3 15 (60.00%) Windows 7
4 13 (52.00%) Microsoft Certification
5 12 (48.00%) Cisco Certification
5 12 (48.00%) CCNA
5 12 (48.00%) MCSA
5 12 (48.00%) Windows Server 2008
5 12 (48.00%) MCITP
6 11 (44.00%) SQL
7 10 (40.00%) VMware
7 10 (40.00%) VMware ESXi
8 8 (32.00%) SQL Server
8 8 (32.00%) DHCP
8 8 (32.00%) TCP/IP
8 8 (32.00%) DNS
9 6 (24.00%) WAN
10 5 (20.00%) MS Office
11 4 (16.00%) MS Excel
11 4 (16.00%) Agile Software Development
12 3 (12.00%) CMDB
12 3 (12.00%) Wireless
12 3 (12.00%) Configuration Management
12 3 (12.00%) VPN
12 3 (12.00%) ITIL
12 3 (12.00%) LAN
13 2 (8.00%) Remedy
13 2 (8.00%) Retail
14 1 (4.00%) IP Telephony

Help Desk Engineer
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 1 September 2015, IT jobs across the Hertfordshire region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.00%) SharePoint
1 1 (4.00%) SharePoint 2010
1 1 (4.00%) Lync
1 1 (4.00%) SharePoint 2013
Applications
1 5 (20.00%) MS Office
2 4 (16.00%) MS Excel
Cloud Services
1 1 (4.00%) Office 365
Communications & Networking
1 8 (32.00%) DHCP
1 8 (32.00%) TCP/IP
1 8 (32.00%) DNS
2 6 (24.00%) WAN
3 3 (12.00%) LAN
3 3 (12.00%) VPN
3 3 (12.00%) Wireless
4 1 (4.00%) IP Telephony
Database & Business Intelligence
1 8 (32.00%) SQL Server
2 1 (4.00%) Crystal Reports
2 1 (4.00%) Relational Database
General
1 2 (8.00%) Retail
Libraries, Frameworks & Software Standards
1 1 (4.00%) XML
Miscellaneous
1 3 (12.00%) CMDB
Operating Systems
1 22 (88.00%) Windows
2 15 (60.00%) Windows 7
3 12 (48.00%) Windows Server 2008
Processes & Methodologies
1 4 (16.00%) Agile Software Development
2 3 (12.00%) ITIL
2 3 (12.00%) Configuration Management
3 1 (4.00%) Service Management
3 1 (4.00%) Workflow
3 1 (4.00%) Logistics
3 1 (4.00%) Software Distribution
3 1 (4.00%) Coaching
3 1 (4.00%) People Management
3 1 (4.00%) Server Building
Programming Languages
1 11 (44.00%) SQL
2 1 (4.00%) Java
Qualifications
1 13 (52.00%) Microsoft Certification
2 12 (48.00%) MCSA
2 12 (48.00%) CCNA
2 12 (48.00%) Cisco Certification
2 12 (48.00%) MCITP
3 1 (4.00%) MCP
3 1 (4.00%) MOS
Quality Assurance & Compliance
1 1 (4.00%) SLA
System Software
1 20 (80.00%) Active Directory
2 10 (40.00%) VMware ESXi
Vendors
1 20 (80.00%) Microsoft
2 10 (40.00%) VMware
3 2 (8.00%) Remedy
4 1 (4.00%) ServiceNow
Stevenage, Hertfordshire
Lorien Resourcing
Salary: Negotiable plus package
Posted: 5 days ago
Letchworth Garden City
Deerfoot IT
Salary: £20000 - £25000 per annum + benefits
Posted: 8 days ago