The table below looks at the statistics for ITSM skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 28 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 109 131 152
Rank change year-on-year
+22 +21
Permanent jobs citing ITSM 24 28 6
As % of all permanent IT jobs located in Hertfordshire 1.20% 1.15% 0.24%
As % of the Processes & Methodologies category 1.43% 1.35% 0.29%
Number of salaries quoted 23 20 4
Median salary £50,000 £51,000 £50,000
Median salary % change year-on-year
-1.96% +2.00%
90% offered a salary of more than £42,100 £27,500 £31,800
10% offered a salary of more than £55,000 £63,000 £57,000
UK excluding London median salary £42,500 £42,500 £43,000
% change year-on-year
- -1.16%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1675 2076 2105
As % of all permanent IT jobs located in Hertfordshire 83.71% 84.98% 83.53%
Number of salaries quoted 1390 1738 1743
Median salary £50,000 £49,500 £47,500
Median salary % change year-on-year
+1.01% +4.21%
90% offered a salary of more than £32,500 £31,000 £32,500
10% offered a salary of more than £70,000 £75,000 £67,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hertfordshire

ITSM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hertfordshire region.

ITSM Salary Trend in Hertfordshire

ITSM
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing ITSM across the Hertfordshire region over the 3 months to 28 July 2016.

ITSM Salary Histogram in Hertfordshire

ITSM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Hertfordshire region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
St Albans - 8 £50,000 - 1
Stevenage - 7 £42,500 - 1
Hemel Hempstead +20 3 £35,000 +27.27%
Bishop's Stortford - 2 £45,000 -
Watford +9 1 £55,000 +29.41%
ITSM
East of England

ITSM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 28 July 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for ITSM.

1 23 (52.27%) ITIL
1 23 (52.27%) Remedy
1 23 (52.27%) Remedy ITSM
2 22 (50.00%) Service Management
3 12 (27.27%) BMC
4 10 (22.73%) Change Management
5 9 (20.45%) Windows
5 9 (20.45%) CMDB
5 9 (20.45%) SC Cleared
5 9 (20.45%) Security Cleared
6 8 (18.18%) VMware Infrastructure
6 8 (18.18%) Change Control
6 8 (18.18%) Logistics
6 8 (18.18%) VMware
7 7 (15.91%) MS Exchange
7 7 (15.91%) SQL Server
7 7 (15.91%) Active Directory
7 7 (15.91%) HP
7 7 (15.91%) DHCP
7 7 (15.91%) TCP/IP
7 7 (15.91%) DNS
7 7 (15.91%) Cisco
7 7 (15.91%) Retail
7 7 (15.91%) VMware ESXi
7 7 (15.91%) Exchange Server 2010
7 7 (15.91%) 3PAR
7 7 (15.91%) Windows Server 2008
7 7 (15.91%) Windows Server 2012
7 7 (15.91%) Windows Server
8 6 (13.64%) Problem Management

ITSM
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (15.91%) Exchange Server 2010
1 7 (15.91%) MS Exchange
2 1 (2.27%) CMS
Applications
1 2 (4.55%) MS Excel
Business Applications
1 23 (52.27%) Remedy ITSM
2 3 (6.82%) Remedy AR System
3 1 (2.27%) SAP CRM
Cloud Services
1 1 (2.27%) Amazon AWS
1 1 (2.27%) IaaS
1 1 (2.27%) Microsoft Azure
1 1 (2.27%) PaaS
1 1 (2.27%) SaaS
Communications & Networking
1 7 (15.91%) DHCP
1 7 (15.91%) DNS
1 7 (15.91%) TCP/IP
2 3 (6.82%) FTP
2 3 (6.82%) HTTP
2 3 (6.82%) SSL
3 1 (2.27%) Wi-Fi
Database & Business Intelligence
1 7 (15.91%) SQL Server
2 2 (4.55%) SAP BW
General
1 7 (15.91%) Retail
2 4 (9.09%) Finance
3 1 (2.27%) Marketing
3 1 (2.27%) Military
Job Titles
1 13 (29.55%) Developer
2 12 (27.27%) Remedy Developer
3 6 (13.64%) Analyst
3 6 (13.64%) Infrastructure Engineer
4 5 (11.36%) IT Engineer
4 5 (11.36%) IT Infrastructure Engineer
5 4 (9.09%) Support Analyst
6 3 (6.82%) Change Manager
6 3 (6.82%) Help Desk Analyst
6 3 (6.82%) Help Desk Support
6 3 (6.82%) Help Desk Support Analyst
6 3 (6.82%) IT Manager
6 3 (6.82%) IT Services Manager
6 3 (6.82%) IT Support
6 3 (6.82%) Service Manager
7 2 (4.55%) Change and Release Manager
7 2 (4.55%) Head of Infrastructure
7 2 (4.55%) Information Manager
7 2 (4.55%) Information Security Manager
7 2 (4.55%) Service Support Manager
Libraries, Frameworks & Software Standards
1 3 (6.82%) EDIFACT
1 3 (6.82%) JDBC
1 3 (6.82%) JSON
1 3 (6.82%) SAP PI
1 3 (6.82%) SOAP
1 3 (6.82%) XML
1 3 (6.82%) XSLT
Miscellaneous
1 9 (20.45%) CMDB
2 4 (9.09%) Management Information System
3 2 (4.55%) Analytical Skills
3 2 (4.55%) FMCG
4 1 (2.27%) Data Centre
4 1 (2.27%) Public Cloud
Operating Systems
1 9 (20.45%) Windows
2 7 (15.91%) Windows Server
2 7 (15.91%) Windows Server 2008
2 7 (15.91%) Windows Server 2012
Processes & Methodologies
1 23 (52.27%) ITIL
2 22 (50.00%) Service Management
3 10 (22.73%) Change Management
4 8 (18.18%) Change Control
4 8 (18.18%) Logistics
5 6 (13.64%) Problem Management
6 5 (11.36%) Risk Management
6 5 (11.36%) Service Delivery
7 4 (9.09%) PRINCE2
8 3 (6.82%) Asset Management
8 3 (6.82%) Data Mapping
8 3 (6.82%) Information Security
8 3 (6.82%) ITIL V3
8 3 (6.82%) Release Management
8 3 (6.82%) SDLC
8 3 (6.82%) Security Architecture
8 3 (6.82%) Stakeholder Management
8 3 (6.82%) Validation
9 2 (4.55%) Escalation Management
9 2 (4.55%) Internal Audit
Programming Languages
1 3 (6.82%) Java
1 3 (6.82%) SQL
1 3 (6.82%) XPath
1 3 (6.82%) XQuery
2 1 (2.27%) Perl
2 1 (2.27%) PowerShell
2 1 (2.27%) VB
2 1 (2.27%) VBScript
Qualifications
1 9 (20.45%) SC Cleared
1 9 (20.45%) Security Cleared
2 3 (6.82%) CISM
2 3 (6.82%) CompTIA Security+
2 3 (6.82%) ISACA
2 3 (6.82%) Security+ Certification
3 2 (4.55%) Degree
3 2 (4.55%) DV Cleared
3 2 (4.55%) ISTQB
3 2 (4.55%) ITIL Certification
3 2 (4.55%) PRINCE2 Certification
4 1 (2.27%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 3 (6.82%) PCI DSS
2 2 (4.55%) SLA
3 1 (2.27%) QA
System Software
1 8 (18.18%) VMware Infrastructure
2 7 (15.91%) Active Directory
2 7 (15.91%) VMware ESXi
3 1 (2.27%) vSphere
Vendors
1 23 (52.27%) Remedy
2 12 (27.27%) BMC
3 8 (18.18%) VMware
4 7 (15.91%) 3PAR
4 7 (15.91%) Cisco
4 7 (15.91%) HP
5 5 (11.36%) SAP
6 4 (9.09%) Microsoft
7 2 (4.55%) Oracle
7 2 (4.55%) Siebel
Hertfordshire
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Salary: From £50,000 to £65,000 per annum £50-65k+ bens etc.
Posted: Yesterday
Hertfordshire
Interquest - IQ Tech
Salary: £45000 - £60000 per annum + Benefits
Posted: 13 hours ago
Hertford, Hertfordshire
TELSTRA Associates
Salary: From £50,000 to £70,000 per annum £60-70k+
Posted: 6 days ago
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Salary: £17500 - £25000 per annum + Excellent Commission Package
Posted: 13 hours ago
Hertfordshire
Interquest - IQ Tech
Salary: £50000 - £60000 per annum
Posted: 9 days ago
St. Albans, Hertfordshire
Aim Hire Jobs
Posted: 13 days ago
Stevenage
CGI IT UK
Salary: £35000 - £45000 per annum
Posted: 17 days ago