The table below looks at the statistics for ITSM skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 25 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 119 142 146
Rank change year-on-year
+23 +4
Permanent jobs citing ITSM 15 16 8
As % of all permanent IT jobs located in Hertfordshire 0.74% 0.66% 0.30%
As % of the Processes & Methodologies category 0.87% 0.80% 0.37%
Number of salaries quoted 14 8 7
Median salary £43,750 £51,750 £40,000
Median salary % change year-on-year
-15.45% +29.37%
90% offered a salary of more than £37,500 £32,750 £24,900
10% offered a salary of more than £55,000 £69,000 £54,000
UK excluding London median salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1723 1994 2155
As % of all permanent IT jobs located in Hertfordshire 84.75% 82.50% 81.78%
Number of salaries quoted 1429 1612 1767
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £33,500 £31,000 £32,500
10% offered a salary of more than £70,000 £75,000 £67,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hertfordshire

ITSM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hertfordshire region.

ITSM Salary Trend in Hertfordshire

ITSM
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing ITSM across the Hertfordshire region over the 3 months to 25 June 2016.

ITSM Salary Histogram in Hertfordshire

ITSM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Hertfordshire region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +16 5 £38,750 -9.88%
Stevenage - 3 £42,500 -
Bishop's Stortford - 2 £45,000 -
Borehamwood - 1 £25,000 -
ITSM
East of England

ITSM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 25 June 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for ITSM.

1 28 (75.68%) Service Management
2 23 (62.16%) ITIL
3 12 (32.43%) Remedy
3 12 (32.43%) Change Management
3 12 (32.43%) Remedy ITSM
4 8 (21.62%) Retail
4 8 (21.62%) Stakeholder Management
4 8 (21.62%) PRINCE2
5 6 (16.22%) BMC
5 6 (16.22%) Problem Management
6 5 (13.51%) Remedy AR System
6 5 (13.51%) Risk Management
6 5 (13.51%) Validation
6 5 (13.51%) Windows
6 5 (13.51%) SAP
7 4 (10.81%) Java
7 4 (10.81%) SQL Server
7 4 (10.81%) Service Delivery
7 4 (10.81%) VMware
7 4 (10.81%) VMware Infrastructure
7 4 (10.81%) Logistics
8 3 (8.11%) XPath
8 3 (8.11%) JSON
8 3 (8.11%) Data Mapping
8 3 (8.11%) SAP PI
8 3 (8.11%) Windows Server 2008
8 3 (8.11%) PCI DSS
8 3 (8.11%) SC Cleared
8 3 (8.11%) Security Cleared
8 3 (8.11%) CISM

ITSM
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.11%) Exchange Server 2010
1 3 (8.11%) MS Exchange
2 1 (2.70%) BizTalk Server
2 1 (2.70%) IBM Domino
Applications
1 2 (5.41%) MS Excel
Business Applications
1 12 (32.43%) Remedy ITSM
2 5 (13.51%) Remedy AR System
3 1 (2.70%) Oracle 11i
3 1 (2.70%) SAP CRM
Cloud Services
1 1 (2.70%) Amazon AWS
1 1 (2.70%) IaaS
1 1 (2.70%) Microsoft Azure
1 1 (2.70%) PaaS
1 1 (2.70%) SaaS
Communications & Networking
1 3 (8.11%) DHCP
1 3 (8.11%) DNS
1 3 (8.11%) FTP
1 3 (8.11%) HTTP
1 3 (8.11%) SSL
1 3 (8.11%) TCP/IP
Database & Business Intelligence
1 4 (10.81%) SQL Server
2 2 (5.41%) SAP BW
3 1 (2.70%) Oracle Database
3 1 (2.70%) Oracle Database 10g
3 1 (2.70%) Oracle Database 11g
3 1 (2.70%) Oracle9i Database
3 1 (2.70%) SQL Server 2000
3 1 (2.70%) SQL Server 2008
General
1 8 (21.62%) Retail
2 3 (8.11%) Finance
3 1 (2.70%) Marketing
3 1 (2.70%) Military
Job Titles
1 7 (18.92%) Developer
2 6 (16.22%) Analyst
2 6 (16.22%) Remedy Developer
3 4 (10.81%) Consultant
3 4 (10.81%) IT Consultant
3 4 (10.81%) ITSM Consultant
3 4 (10.81%) Management Consultant
3 4 (10.81%) PMO Consultant
3 4 (10.81%) Service Management Consultant
3 4 (10.81%) Support Analyst
4 3 (8.11%) Head of Infrastructure
4 3 (8.11%) Head of Operations
4 3 (8.11%) Head of Service Operations
4 3 (8.11%) Help Desk Analyst
4 3 (8.11%) Help Desk Support
4 3 (8.11%) Help Desk Support Analyst
5 2 (5.41%) Change and Release Manager
5 2 (5.41%) IT Engineer
5 2 (5.41%) IT Infrastructure Engineer
5 2 (5.41%) Service Manager
Libraries, Frameworks & Software Standards
1 3 (8.11%) EDIFACT
1 3 (8.11%) JDBC
1 3 (8.11%) JSON
1 3 (8.11%) SAP PI
1 3 (8.11%) SOAP
1 3 (8.11%) XML
1 3 (8.11%) XSLT
Miscellaneous
1 3 (8.11%) Management Information System
2 2 (5.41%) Analytical Skills
2 2 (5.41%) FMCG
3 1 (2.70%) CMDB
3 1 (2.70%) Data Centre
3 1 (2.70%) Public Cloud
Operating Systems
1 5 (13.51%) Windows
2 3 (8.11%) Windows Server
2 3 (8.11%) Windows Server 2008
2 3 (8.11%) Windows Server 2012
Processes & Methodologies
1 28 (75.68%) Service Management
2 23 (62.16%) ITIL
3 12 (32.43%) Change Management
4 8 (21.62%) PRINCE2
4 8 (21.62%) Stakeholder Management
5 6 (16.22%) Problem Management
6 5 (13.51%) Risk Management
6 5 (13.51%) Validation
7 4 (10.81%) Logistics
7 4 (10.81%) Service Delivery
8 3 (8.11%) Data Mapping
8 3 (8.11%) Information Security
8 3 (8.11%) ITIL V3
8 3 (8.11%) SDLC
8 3 (8.11%) Security Architecture
9 2 (5.41%) Functional Testing
9 2 (5.41%) IT Asset Management
9 2 (5.41%) Line Management
9 2 (5.41%) Root Cause Analysis
9 2 (5.41%) Transition Management
Programming Languages
1 4 (10.81%) Java
2 3 (8.11%) SQL
2 3 (8.11%) XPath
2 3 (8.11%) XQuery
3 1 (2.70%) Perl
3 1 (2.70%) PowerShell
3 1 (2.70%) VB
3 1 (2.70%) VBScript
Qualifications
1 3 (8.11%) CISM
1 3 (8.11%) CompTIA Security+
1 3 (8.11%) ISACA
1 3 (8.11%) SC Cleared
1 3 (8.11%) Security Cleared
1 3 (8.11%) Security+ Certification
2 2 (5.41%) Degree
2 2 (5.41%) ISTQB
2 2 (5.41%) ITIL Certification
2 2 (5.41%) PRINCE2 Certification
3 1 (2.70%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 3 (8.11%) PCI DSS
2 2 (5.41%) SLA
3 1 (2.70%) QA
System Software
1 4 (10.81%) VMware Infrastructure
2 3 (8.11%) Active Directory
2 3 (8.11%) VMware ESXi
3 1 (2.70%) Oracle RAC
3 1 (2.70%) vSphere
Systems Management
1 1 (2.70%) Data Guard
1 1 (2.70%) Oracle RMAN
Vendors
1 12 (32.43%) Remedy
2 6 (16.22%) BMC
3 5 (13.51%) SAP
4 4 (10.81%) VMware
5 3 (8.11%) 3PAR
5 3 (8.11%) Cisco
5 3 (8.11%) HP
5 3 (8.11%) Microsoft
5 3 (8.11%) Oracle
6 2 (5.41%) Siebel
7 1 (2.70%) Axway
7 1 (2.70%) IBM
7 1 (2.70%) Kofax
7 1 (2.70%) Lotus
Hertfordshire
Interquest - IQ Tech
Salary: £45000 - £60000 per annum + Benefits
Posted: 25 days ago
Berkhamsted
Interquest - IQ Tech
Salary: £17500 - £25000 per annum + Excellent Commission Package
Posted: 25 days ago