The table below looks at the statistics for ITSM skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 135 132 144
Rank change year-on-year
-3 +12
Permanent jobs citing ITSM 12 9 13
As % of all permanent IT jobs located in Hertfordshire 0.61% 0.42% 0.50%
As % of the Processes & Methodologies category 0.78% 0.56% 0.64%
Number of salaries quoted 11 8 13
Average salary £45,000 £28,750 £45,000
Average salary % change year-on-year
+56.52% -36.11%
90% offered a salary of more than £40,000 £26,900 £24,400
10% offered a salary of more than £57,500 £52,500 £50,000
UK excluding London average salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1531 1607 2031
As % of all permanent IT jobs located in Hertfordshire 77.21% 75.77% 78.45%
Number of salaries quoted 1195 1219 1700
Average salary £50,000 £45,000 £45,000
Average salary % change year-on-year
+11.11% -
90% offered a salary of more than £32,500 £30,000 £32,500
10% offered a salary of more than £70,000 £65,000 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hertfordshire

ITSM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hertfordshire region.

ITSM Salary Trend in Hertfordshire

ITSM
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing ITSM across the Hertfordshire region over the 3 months to 6 March 2015.

ITSM Salary Histogram in Hertfordshire

ITSM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Hertfordshire region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +6 7 £42,500 +41.66% 1
Hemel Hempstead -16 2 £38,250 +50.00%
ITSM
East of England

ITSM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 6 March 2015, IT jobs across the Hertfordshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 20 (80.00%) Service Management
2 13 (52.00%) ITIL
3 11 (44.00%) Windows
3 11 (44.00%) MS Office
3 11 (44.00%) Microsoft
3 11 (44.00%) Active Directory
4 10 (40.00%) LAN
4 10 (40.00%) WAN
5 9 (36.00%) Windows 7
6 8 (32.00%) Problem Management
6 8 (32.00%) Disaster Recovery
7 7 (28.00%) Firewall
7 7 (28.00%) Business Continuity
7 7 (28.00%) Windows Server 2003
7 7 (28.00%) BCP
7 7 (28.00%) Cisco
7 7 (28.00%) Citrix
7 7 (28.00%) CheckPoint
7 7 (28.00%) Performance Management
7 7 (28.00%) Windows Server 2008
7 7 (28.00%) Business Continuity Planning
8 6 (24.00%) VMware Infrastructure
8 6 (24.00%) Hyper-V
8 6 (24.00%) Remedy ITSM
8 6 (24.00%) WSUS
8 6 (24.00%) NLBS
8 6 (24.00%) Fat Client
8 6 (24.00%) Xen
8 6 (24.00%) BIG-IP
8 6 (24.00%) MS Exchange

ITSM
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 6 March 2015, IT jobs across the Hertfordshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 6 (24.00%) MS Exchange
1 6 (24.00%) Blackberry Enterprise Server
Applications
1 11 (44.00%) MS Office
2 2 (8.00%) MS Excel
Business Applications
1 6 (24.00%) Remedy ITSM
2 1 (4.00%) SAP SRM
Communications & Networking
1 10 (40.00%) WAN
1 10 (40.00%) LAN
2 7 (28.00%) Firewall
3 6 (24.00%) BIG-IP
3 6 (24.00%) MPLS
3 6 (24.00%) DSL
4 1 (4.00%) WLAN
4 1 (4.00%) FTP
4 1 (4.00%) HTTP
4 1 (4.00%) DNS
4 1 (4.00%) SSL
4 1 (4.00%) SAN
4 1 (4.00%) iSCSI
Database & Business Intelligence
1 1 (4.00%) SQL Server
1 1 (4.00%) Oracle Database 11g
1 1 (4.00%) Oracle Database
General
1 6 (24.00%) Telecoms
2 4 (16.00%) Finance
2 4 (16.00%) Banking
2 4 (16.00%) Retail
2 4 (16.00%) Retail Banking
3 2 (8.00%) Multimedia
4 1 (4.00%) Front Office
Job Titles
1 10 (40.00%) Analyst
2 7 (28.00%) Infrastructure Analyst
3 3 (12.00%) Remedy Developer
3 3 (12.00%) Chief Information Officer
3 3 (12.00%) Developer
4 2 (8.00%) Delivery Manager
4 2 (8.00%) Senior Infrastructure Analyst
4 2 (8.00%) Senior Analyst
4 2 (8.00%) Desktop Support Engineer
4 2 (8.00%) Service Desk Analyst
4 2 (8.00%) Desktop Engineer
4 2 (8.00%) Desktop Support
4 2 (8.00%) Support Engineer
4 2 (8.00%) Service Analyst
5 1 (4.00%) Project Manager
5 1 (4.00%) Consultant
5 1 (4.00%) Analyst Programmer
5 1 (4.00%) Programmer
5 1 (4.00%) Team Leader
5 1 (4.00%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (4.00%) JDBC
1 1 (4.00%) SOAP
1 1 (4.00%) Web Services
1 1 (4.00%) XML
1 1 (4.00%) XSLT
1 1 (4.00%) Middleware
1 1 (4.00%) EDIFACT
1 1 (4.00%) cXML
1 1 (4.00%) JSON
1 1 (4.00%) SAP PI
Miscellaneous
1 6 (24.00%) Thin Client
1 6 (24.00%) Blackberry
1 6 (24.00%) Fat Client
2 4 (16.00%) Analytical Skills
2 4 (16.00%) CMDB
3 1 (4.00%) PMI
3 1 (4.00%) Management Information System
Operating Systems
1 11 (44.00%) Windows
2 9 (36.00%) Windows 7
3 7 (28.00%) Windows Server 2003
3 7 (28.00%) Windows Server 2008
4 1 (4.00%) Windows 8
4 1 (4.00%) UNIX
Processes & Methodologies
1 20 (80.00%) Service Management
2 13 (52.00%) ITIL
3 8 (32.00%) Disaster Recovery
3 8 (32.00%) Problem Management
4 7 (28.00%) Business Continuity
4 7 (28.00%) BCP
4 7 (28.00%) Performance Management
4 7 (28.00%) Business Continuity Planning
5 6 (24.00%) Service Delivery
6 4 (16.00%) Operations Management
6 4 (16.00%) Change Control
7 3 (12.00%) Infrastructure Management
8 2 (8.00%) Facility Management
8 2 (8.00%) Change Management
9 1 (4.00%) Project Management
9 1 (4.00%) PRINCE2
9 1 (4.00%) B2B
9 1 (4.00%) PRINCE
9 1 (4.00%) Release Management
9 1 (4.00%) Asset Management
Programming Languages
1 1 (4.00%) Java
1 1 (4.00%) PL/SQL
1 1 (4.00%) SQL
1 1 (4.00%) T-SQL
1 1 (4.00%) XQuery
1 1 (4.00%) Shell Script
1 1 (4.00%) XPath
Qualifications
1 2 (8.00%) ITIL Certification
2 1 (4.00%) PMI Certification
2 1 (4.00%) Degree
2 1 (4.00%) VCP4
Quality Assurance & Compliance
1 1 (4.00%) RosettaNet
System Software
1 11 (44.00%) Active Directory
2 6 (24.00%) Xen
2 6 (24.00%) NLBS
2 6 (24.00%) VMware Infrastructure
2 6 (24.00%) Hyper-V
3 1 (4.00%) VMware ESXi
Systems Management
1 6 (24.00%) WSUS
Vendors
1 11 (44.00%) Microsoft
2 7 (28.00%) Citrix
2 7 (28.00%) CheckPoint
2 7 (28.00%) Cisco
3 6 (24.00%) VMware
3 6 (24.00%) Remedy
4 5 (20.00%) BMC
5 4 (16.00%) Computacenter
6 1 (4.00%) Blue Martini
6 1 (4.00%) NetApp
6 1 (4.00%) Wyse
6 1 (4.00%) HP
6 1 (4.00%) Oracle
6 1 (4.00%) SAP
Hertfordshire
Interquest - IQ ESM
Salary: £60000 - £65000 per annum
Posted: 2 days ago
Hatfield, Hertfordshire
Hays - Computacenter
Salary: Competitive
Posted: 2 days ago
Hatfield, Hertfordshire
JM
Salary: £60000 - £75000 per annum + Benefits
Posted: 2 days ago
Hatfield, Hertfordshire
JM
Salary: £30000 - £40000 per annum + Benefits
Posted: 2 days ago
Berkhamsted
Interquest - IQ ESM
Salary: £17500 - £25000 per annum + Excellent Commission Package
Posted: 2 days ago
Hatfield, Hertfordshire
Hudson IT
Salary: £60000 per annum + bonus, benefits
Posted: 2 days ago
Hatfield, Hertfordshire
Computacenter UK Ltd
Salary: Highly Competitive + bens
Posted: 8 days ago
Watford
Hays IT - Uk Posting account
Salary: £35000.00 - £50000.00 per annum
Posted: 21 days ago