The table below looks at the statistics for ITSM skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 136 146 147
Rank change year-on-year
+10 +1
Permanent jobs citing ITSM 13 8 2
As % of all permanent IT jobs located in Hertfordshire 0.58% 0.31% 0.082%
As % of the Processes & Methodologies category 0.76% 0.40% 0.10%
Number of salaries quoted 5 7 1
Average salary £52,500 £40,000 £21,000
Average salary % change year-on-year
+31.25% +90.47%
UK excluding London average salary £45,000 £50,000 £45,000
% change year-on-year
-10.00% +11.11%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1710 1988 1973
As % of all permanent IT jobs located in Hertfordshire 76.14% 77.87% 80.66%
Number of salaries quoted 1351 1596 1555
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £31,500 £32,500 £31,500
10% offered a salary of more than £70,000 £62,500 £72,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITSM
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hertfordshire

ITSM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hertfordshire region.

ITSM Salary Trend in Hertfordshire

ITSM
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing ITSM across the Hertfordshire region over the 3 months to 29 May 2015.

ITSM Salary Histogram in Hertfordshire

ITSM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Hertfordshire region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +4 3 £52,500 +5.00%
ITSM
East of England

ITSM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 29 May 2015, IT jobs across the Hertfordshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 18 (75.00%) ITIL
2 16 (66.67%) Problem Management
3 14 (58.33%) Service Management
4 13 (54.17%) Microsoft
5 9 (37.50%) Active Directory
5 9 (37.50%) MS Office
5 9 (37.50%) Windows
6 8 (33.33%) LAN
6 8 (33.33%) WAN
6 8 (33.33%) Citrix
6 8 (33.33%) Disaster Recovery
7 7 (29.17%) Firewall
7 7 (29.17%) Business Continuity
7 7 (29.17%) Remedy ITSM
7 7 (29.17%) Performance Management
7 7 (29.17%) Windows Server 2008
7 7 (29.17%) CheckPoint
7 7 (29.17%) Windows Server 2003
7 7 (29.17%) Remedy
7 7 (29.17%) BCP
7 7 (29.17%) Cisco
7 7 (29.17%) MS Exchange
7 7 (29.17%) Business Continuity Planning
8 6 (25.00%) Hyper-V
8 6 (25.00%) Windows 7
8 6 (25.00%) Java
8 6 (25.00%) Blackberry
8 6 (25.00%) Blackberry Enterprise Server
8 6 (25.00%) DSL
8 6 (25.00%) MPLS

ITSM
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 29 May 2015, IT jobs across the Hertfordshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 7 (29.17%) MS Exchange
2 6 (25.00%) Blackberry Enterprise Server
3 1 (4.17%) BizTalk Server
3 1 (4.17%) Lotus Domino
Applications
1 9 (37.50%) MS Office
2 3 (12.50%) MS Excel
Business Applications
1 7 (29.17%) Remedy ITSM
2 4 (16.67%) SAP SRM
3 1 (4.17%) Oracle 11i
Communications & Networking
1 8 (33.33%) LAN
1 8 (33.33%) WAN
2 7 (29.17%) Firewall
3 6 (25.00%) DSL
3 6 (25.00%) MPLS
3 6 (25.00%) BIG-IP
4 5 (20.83%) SSL
4 5 (20.83%) FTP
4 5 (20.83%) HTTP
5 1 (4.17%) iSCSI
5 1 (4.17%) SAN
5 1 (4.17%) WLAN
5 1 (4.17%) VPN
5 1 (4.17%) DNS
Database & Business Intelligence
1 5 (20.83%) Oracle Database 11g
1 5 (20.83%) SQL Server
1 5 (20.83%) Oracle Database
2 1 (4.17%) SQL Server 2008
2 1 (4.17%) SQL Server 2000
2 1 (4.17%) Oracle Database 10g
2 1 (4.17%) Oracle9i Database
General
1 4 (16.67%) Front Office
2 2 (8.33%) Retail
2 2 (8.33%) Telecoms
Job Titles
1 13 (54.17%) Analyst
2 7 (29.17%) Infrastructure Analyst
3 5 (20.83%) Service Manager
4 4 (16.67%) SAP Programmer
4 4 (16.67%) Analyst Programmer
4 4 (16.67%) Programmer
5 3 (12.50%) Operations Manager
5 3 (12.50%) Senior Analyst
5 3 (12.50%) Service Operations Manager
6 2 (8.33%) Senior Infrastructure Analyst
6 2 (8.33%) Delivery Manager
7 1 (4.17%) Service Analyst
7 1 (4.17%) Senior Business Analyst
7 1 (4.17%) Head of IT
7 1 (4.17%) Applications Manager
7 1 (4.17%) Services Delivery Manager
7 1 (4.17%) Technical Analyst
7 1 (4.17%) Service Desk Analyst
7 1 (4.17%) Technical Services Analyst
7 1 (4.17%) Head of Operations
Libraries, Frameworks & Software Standards
1 5 (20.83%) EDIFACT
1 5 (20.83%) JSON
1 5 (20.83%) SAP PI
1 5 (20.83%) JDBC
1 5 (20.83%) SOAP
1 5 (20.83%) XML
1 5 (20.83%) XSLT
2 4 (16.67%) Web Services
2 4 (16.67%) Middleware
2 4 (16.67%) cXML
Miscellaneous
1 6 (25.00%) Blackberry
1 6 (25.00%) Thin Client
1 6 (25.00%) Fat Client
2 4 (16.67%) Management Information System
3 1 (4.17%) iPhone
3 1 (4.17%) PMI
3 1 (4.17%) iPad
Operating Systems
1 9 (37.50%) Windows
2 7 (29.17%) Windows Server 2008
2 7 (29.17%) Windows Server 2003
3 6 (25.00%) Windows 7
4 4 (16.67%) UNIX
5 1 (4.17%) Windows XP
5 1 (4.17%) Windows Server 2012
Processes & Methodologies
1 18 (75.00%) ITIL
2 16 (66.67%) Problem Management
3 14 (58.33%) Service Management
4 8 (33.33%) Disaster Recovery
5 7 (29.17%) Business Continuity
5 7 (29.17%) Performance Management
5 7 (29.17%) BCP
5 7 (29.17%) Business Continuity Planning
6 5 (20.83%) Data Mapping
7 4 (16.67%) B2B
7 4 (16.67%) Technical Architecture
8 3 (12.50%) Service Delivery
8 3 (12.50%) Change Management
8 3 (12.50%) Identity Management
8 3 (12.50%) Resource Management
8 3 (12.50%) Capacity Management
8 3 (12.50%) Line Management
9 2 (8.33%) Project Management
9 2 (8.33%) Facility Management
10 1 (4.17%) Data Security
Programming Languages
1 6 (25.00%) Java
2 5 (20.83%) XPath
2 5 (20.83%) XQuery
2 5 (20.83%) SQL
3 4 (16.67%) T-SQL
3 4 (16.67%) PL/SQL
3 4 (16.67%) Shell Script
Qualifications
1 2 (8.33%) ITIL Certification
2 1 (4.17%) Degree
2 1 (4.17%) PMI Certification
Quality Assurance & Compliance
1 4 (16.67%) RosettaNet
System Software
1 9 (37.50%) Active Directory
2 6 (25.00%) Hyper-V
2 6 (25.00%) VMware Infrastructure
2 6 (25.00%) Xen
2 6 (25.00%) NLBS
3 1 (4.17%) Oracle RAC
3 1 (4.17%) VMware ESXi
Systems Management
1 6 (25.00%) WSUS
2 1 (4.17%) Oracle RMAN
2 1 (4.17%) SCCM
2 1 (4.17%) Data Guard
Vendors
1 13 (54.17%) Microsoft
2 8 (33.33%) Citrix
3 7 (29.17%) CheckPoint
3 7 (29.17%) Remedy
3 7 (29.17%) Cisco
4 6 (25.00%) VMware
5 5 (20.83%) Computacenter
5 5 (20.83%) SAP
5 5 (20.83%) Oracle
6 4 (16.67%) BMC
6 4 (16.67%) Blue Martini
7 2 (8.33%) Avaya
8 1 (4.17%) Wyse
8 1 (4.17%) Kofax
8 1 (4.17%) Axway
8 1 (4.17%) LANDesk
8 1 (4.17%) HP
8 1 (4.17%) NetApp
8 1 (4.17%) Peregrine
8 1 (4.17%) Siemens
Hemel Hempstead, Hertfordshire
Polar Recruitment
Salary: £50000 - £55000 per annum + + Benefits
Posted: 13 hours ago
Berkhamsted
Interquest - IQ Tech
Salary: £17500 - £25000 per annum + Excellent Commission Package
Posted: 3 days ago
Hertfordshire
Interquest - IQ Tech
Salary: £45000 - £60000 per annum + Benefits
Posted: 3 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: comprehensive benefits scheme
Posted: 7 days ago
Hertfordshire
Lawrence Harvey
Salary: £40000.00 - £62000.00 per annum + excellent benefits
Posted: 21 days ago