The table below looks at the statistics for ITSM skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 117 118 137
Rank change year-on-year
+1 +19
Permanent jobs citing ITSM 20 36 11
As % of all permanent IT jobs located in Hertfordshire 0.98% 1.52% 0.48%
As % of the Processes & Methodologies category 1.13% 1.79% 0.57%
Number of salaries quoted 18 29 4
Median salary £50,000 £51,000 £36,000
Median salary % change year-on-year
-1.96% +41.66%
90% offered a salary of more than £42,350 £25,000 £22,100
10% offered a salary of more than £53,000 £61,000 £48,500
UK excluding London median salary £44,000 £42,000 £37,500
% change year-on-year
+4.76% +12.00%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1764 2006 1934
As % of all permanent IT jobs located in Hertfordshire 86.64% 84.82% 83.83%
Number of salaries quoted 1472 1728 1586
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £72,500 £75,000 £72,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hertfordshire

ITSM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hertfordshire region.

ITSM Salary Trend in Hertfordshire

ITSM
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing ITSM across the Hertfordshire region over the 3 months to 30 September 2016.

ITSM Salary Histogram in Hertfordshire

ITSM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Hertfordshire region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
St Albans - 10 £50,000 -
Stevenage - 5 £42,500 -
Hemel Hempstead -2 2 £35,000 +40.00%
ITSM
East of England

ITSM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 30 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for ITSM.

1 25 (65.79%) Remedy
1 25 (65.79%) Remedy ITSM
2 16 (42.11%) ITIL
3 13 (34.21%) CMDB
4 12 (31.58%) Service Management
4 12 (31.58%) BMC
5 11 (28.95%) Security Cleared
5 11 (28.95%) SC Cleared
5 11 (28.95%) Change Control
6 10 (26.32%) Logistics
7 9 (23.68%) VMware Infrastructure
7 9 (23.68%) Windows Server 2008
7 9 (23.68%) Windows Server 2012
7 9 (23.68%) Exchange Server 2010
7 9 (23.68%) Windows Server
7 9 (23.68%) VMware
7 9 (23.68%) Cisco
7 9 (23.68%) Active Directory
7 9 (23.68%) Windows
7 9 (23.68%) MS Exchange
7 9 (23.68%) DHCP
7 9 (23.68%) TCP/IP
7 9 (23.68%) DNS
8 8 (21.05%) SQL Server
8 8 (21.05%) HP
8 8 (21.05%) VMware ESXi
8 8 (21.05%) 3PAR
9 6 (15.79%) Problem Management
9 6 (15.79%) Service Delivery
10 5 (13.16%) PRINCE2

ITSM
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (23.68%) Exchange Server 2010
1 9 (23.68%) MS Exchange
2 1 (2.63%) CMS
Business Applications
1 25 (65.79%) Remedy ITSM
Cloud Services
1 1 (2.63%) Amazon AWS
1 1 (2.63%) IaaS
1 1 (2.63%) Microsoft Azure
1 1 (2.63%) PaaS
1 1 (2.63%) SaaS
Communications & Networking
1 9 (23.68%) DHCP
1 9 (23.68%) DNS
1 9 (23.68%) TCP/IP
2 3 (7.89%) FTP
2 3 (7.89%) HTTP
2 3 (7.89%) SSL
3 1 (2.63%) Cisco ASA
3 1 (2.63%) Firewall
3 1 (2.63%) Wi-Fi
Database & Business Intelligence
1 8 (21.05%) SQL Server
General
1 4 (10.53%) Finance
2 1 (2.63%) Military
2 1 (2.63%) Retail
Job Titles
1 13 (34.21%) Developer
2 12 (31.58%) Remedy Developer
3 8 (21.05%) Infrastructure Engineer
4 7 (18.42%) IT Engineer
4 7 (18.42%) IT Infrastructure Engineer
5 4 (10.53%) IT Support
5 4 (10.53%) Service Manager
5 4 (10.53%) Service Support Manager
5 4 (10.53%) Support Manager
6 3 (7.89%) Change Manager
6 3 (7.89%) IT Manager
6 3 (7.89%) IT Services Manager
6 3 (7.89%) IT Support Manager
7 2 (5.26%) Change and Release Manager
7 2 (5.26%) Delivery Manager
7 2 (5.26%) Release Manager
7 2 (5.26%) Services Delivery Manager
7 2 (5.26%) Support Specialist
8 1 (2.63%) IT Services Delivery Manager
8 1 (2.63%) IT Support Specialist
Libraries, Frameworks & Software Standards
1 3 (7.89%) EDIFACT
1 3 (7.89%) JDBC
1 3 (7.89%) JSON
1 3 (7.89%) SAP PI
1 3 (7.89%) SOAP
1 3 (7.89%) XML
1 3 (7.89%) XSLT
Miscellaneous
1 13 (34.21%) CMDB
2 1 (2.63%) Analytical Skills
2 1 (2.63%) Data Centre
2 1 (2.63%) Management Information System
2 1 (2.63%) Public Cloud
Operating Systems
1 9 (23.68%) Windows
1 9 (23.68%) Windows Server
1 9 (23.68%) Windows Server 2008
1 9 (23.68%) Windows Server 2012
Processes & Methodologies
1 16 (42.11%) ITIL
2 12 (31.58%) Service Management
3 11 (28.95%) Change Control
4 10 (26.32%) Logistics
5 6 (15.79%) Problem Management
5 6 (15.79%) Service Delivery
6 5 (13.16%) PRINCE2
7 3 (7.89%) Data Mapping
7 3 (7.89%) Release Management
8 2 (5.26%) Change Management
8 2 (5.26%) Configuration Management
8 2 (5.26%) Continuous Improvement
8 2 (5.26%) Data Analysis
8 2 (5.26%) Escalation Management
8 2 (5.26%) Functional Testing
8 2 (5.26%) Infrastructure Management
8 2 (5.26%) ITIL V3
8 2 (5.26%) Line Management
8 2 (5.26%) Migration
8 2 (5.26%) Trend Analysis
Programming Languages
1 3 (7.89%) Java
1 3 (7.89%) SQL
1 3 (7.89%) XPath
1 3 (7.89%) XQuery
2 1 (2.63%) Perl
2 1 (2.63%) PowerShell
2 1 (2.63%) VB
2 1 (2.63%) VBScript
Qualifications
1 11 (28.95%) SC Cleared
1 11 (28.95%) Security Cleared
2 3 (7.89%) ITIL Certification
3 2 (5.26%) DV Cleared
3 2 (5.26%) ISTQB
3 2 (5.26%) PRINCE2 Certification
4 1 (2.63%) CCNA
4 1 (2.63%) Cisco Certification
4 1 (2.63%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 1 (2.63%) QA
System Software
1 9 (23.68%) Active Directory
1 9 (23.68%) VMware Infrastructure
2 8 (21.05%) VMware ESXi
3 1 (2.63%) vSphere
Systems Management
1 1 (2.63%) Backup Exec
Vendors
1 25 (65.79%) Remedy
2 12 (31.58%) BMC
3 9 (23.68%) Cisco
3 9 (23.68%) VMware
4 8 (21.05%) 3PAR
4 8 (21.05%) HP
5 3 (7.89%) Microsoft
5 3 (7.89%) SAP
6 2 (5.26%) ServiceNow
7 1 (2.63%) Computacenter
Harpenden
Interquest - IQ Tech
Salary: £65000 - £85000 per annum + Bonus & Benefits
Posted: 16 days ago
Hertfordshire
Interquest - IQ Tech
Salary: £45000 - £60000 per annum + Benefits
Posted: 16 days ago
Berkhamsted
Interquest - IQ Tech
Salary: £17500 - £25000 per annum + Excellent Commission Package
Posted: 16 days ago