The table below looks at the statistics for ITSM skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 122 143 -
Rank change year-on-year
+21 -
Permanent jobs citing ITSM 27 6 0
As % of all permanent IT jobs located in Hertfordshire 1.12% 0.24% -
As % of the Processes & Methodologies category 1.37% 0.30% -
Number of salaries quoted 20 4 0
Average salary £51,000 £50,000 -
Average salary % change year-on-year
+2.00% -
UK excluding London average salary £42,500 £42,500 £42,500
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1969 2008 1675
As % of all permanent IT jobs located in Hertfordshire 81.36% 80.97% 79.05%
Number of salaries quoted 1645 1655 1275
Average salary £48,500 £47,500 £45,000
Average salary % change year-on-year
+2.10% +5.55%
90% offered a salary of more than £31,000 £32,500 £30,000
10% offered a salary of more than £67,500 £62,500 £75,000
UK excluding London average salary £44,500 £42,500 £40,699
% change year-on-year
+4.70% +4.42%

ITSM
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hertfordshire

ITSM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hertfordshire region.

ITSM Salary Trend in Hertfordshire

ITSM
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing ITSM across the Hertfordshire region over the 3 months to 30 July 2015.

ITSM Salary Histogram in Hertfordshire

ITSM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Hertfordshire region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +6 10 £42,500 -15.00%
Hemel Hempstead -6 2 £27,500 -34.52%
ITSM
East of England

ITSM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 30 July 2015, IT jobs across the Hertfordshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 25 (64.10%) ITIL
2 24 (61.54%) Service Management
3 17 (43.59%) Problem Management
4 14 (35.90%) Microsoft
5 11 (28.21%) SQL
6 10 (25.64%) Java
6 10 (25.64%) Remedy ITSM
6 10 (25.64%) Remedy
7 8 (20.51%) SQL Server
7 8 (20.51%) MS Office
8 7 (17.95%) XML
8 7 (17.95%) XSLT
8 7 (17.95%) SAP
8 7 (17.95%) JDBC
8 7 (17.95%) SOAP
8 7 (17.95%) FTP
8 7 (17.95%) HTTP
8 7 (17.95%) SSL
8 7 (17.95%) XQuery
8 7 (17.95%) Active Directory
8 7 (17.95%) EDIFACT
8 7 (17.95%) XPath
8 7 (17.95%) JSON
8 7 (17.95%) Data Mapping
8 7 (17.95%) SAP PI
9 6 (15.38%) Oracle Database
9 6 (15.38%) Line Management
9 6 (15.38%) Oracle Database 11g
9 6 (15.38%) Service Delivery
9 6 (15.38%) Retail

ITSM
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 30 July 2015, IT jobs across the Hertfordshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.26%) MS Exchange
2 3 (7.69%) Blackberry Enterprise Server
3 2 (5.13%) BizTalk Server
3 2 (5.13%) Lotus Domino
4 1 (2.56%) SharePoint
Applications
1 8 (20.51%) MS Office
2 2 (5.13%) MS Excel
Business Applications
1 10 (25.64%) Remedy ITSM
2 4 (10.26%) SAP SRM
3 2 (5.13%) Oracle 11i
Communications & Networking
1 7 (17.95%) FTP
1 7 (17.95%) HTTP
1 7 (17.95%) SSL
2 5 (12.82%) WAN
3 4 (10.26%) LAN
3 4 (10.26%) MPLS
3 4 (10.26%) Firewall
4 3 (7.69%) BIG-IP
4 3 (7.69%) DSL
5 1 (2.56%) VRRP
5 1 (2.56%) OSPF
5 1 (2.56%) BGP
5 1 (2.56%) VLAN
5 1 (2.56%) iSCSI
5 1 (2.56%) Multicast
5 1 (2.56%) SAN
5 1 (2.56%) RIP
5 1 (2.56%) TCP/IP
5 1 (2.56%) VPN
5 1 (2.56%) DNS
Database & Business Intelligence
1 8 (20.51%) SQL Server
2 6 (15.38%) Oracle Database 11g
2 6 (15.38%) Oracle Database
3 3 (7.69%) SQL Server 2008
3 3 (7.69%) BusinessObjects
3 3 (7.69%) SQL Server 2000
4 2 (5.13%) SQL Server Reporting Services
4 2 (5.13%) Oracle9i Database
4 2 (5.13%) Oracle Database 10g
5 1 (2.56%) Data Warehouse
5 1 (2.56%) SQL Server 2005
5 1 (2.56%) SQL Server Integration Services
Development Applications
1 1 (2.56%) Visual Studio
1 1 (2.56%) JIRA
1 1 (2.56%) SQL Server Management Studio (SSMS)
General
1 6 (15.38%) Retail
2 4 (10.26%) Front Office
3 2 (5.13%) Finance
4 1 (2.56%) Local Government
Job Titles
1 12 (30.77%) Analyst
2 6 (15.38%) Service Manager
3 5 (12.82%) Applications Manager
4 4 (10.26%) SAP Programmer
4 4 (10.26%) Infrastructure Analyst
4 4 (10.26%) Operations Manager
4 4 (10.26%) Analyst Programmer
4 4 (10.26%) Programmer
5 3 (7.69%) Consultant
5 3 (7.69%) Senior Analyst
5 3 (7.69%) Head of Operations
5 3 (7.69%) Head of Infrastructure
5 3 (7.69%) Service Desk Analyst
5 3 (7.69%) Service Analyst
5 3 (7.69%) Head of IT
5 3 (7.69%) Service Operations Manager
6 2 (5.13%) Payroll Consultant
6 2 (5.13%) Developer
6 2 (5.13%) Business Consultant
6 2 (5.13%) Head of Business Analysis
Libraries, Frameworks & Software Standards
1 7 (17.95%) JDBC
1 7 (17.95%) SOAP
1 7 (17.95%) XML
1 7 (17.95%) XSLT
1 7 (17.95%) EDIFACT
1 7 (17.95%) JSON
1 7 (17.95%) SAP PI
2 4 (10.26%) cXML
2 4 (10.26%) Middleware
2 4 (10.26%) Web Services
3 1 (2.56%) SAP XI
3 1 (2.56%) .NET
Miscellaneous
1 5 (12.82%) Management Information System
2 3 (7.69%) Thin Client
2 3 (7.69%) Blackberry
2 3 (7.69%) Fat Client
2 3 (7.69%) Enterprise Software
2 3 (7.69%) Data Centre
3 2 (5.13%) Mathematics
4 1 (2.56%) Physics
4 1 (2.56%) Chemistry
4 1 (2.56%) Computer Science
4 1 (2.56%) Statistics
4 1 (2.56%) iPhone
4 1 (2.56%) iPad
Operating Systems
1 5 (12.82%) Windows
1 5 (12.82%) Windows Server 2003
1 5 (12.82%) Windows Server 2008
2 4 (10.26%) Windows 7
2 4 (10.26%) UNIX
3 2 (5.13%) Windows XP
4 1 (2.56%) Linux
4 1 (2.56%) Windows Server 2012
Processes & Methodologies
1 25 (64.10%) ITIL
2 24 (61.54%) Service Management
3 17 (43.59%) Problem Management
4 7 (17.95%) Data Mapping
5 6 (15.38%) Service Delivery
5 6 (15.38%) Line Management
6 5 (12.82%) Project Management
7 4 (10.26%) Requirements Analysis
7 4 (10.26%) Technical Architecture
7 4 (10.26%) B2B
7 4 (10.26%) BCP
7 4 (10.26%) Disaster Recovery
7 4 (10.26%) Identity Management
7 4 (10.26%) Business Continuity
7 4 (10.26%) Performance Management
7 4 (10.26%) Business Continuity Planning
8 3 (7.69%) Infrastructure Management
8 3 (7.69%) Stakeholder Management
8 3 (7.69%) Systems Analysis
8 3 (7.69%) Business Analysis
Programming Languages
1 11 (28.21%) SQL
2 10 (25.64%) Java
3 7 (17.95%) XQuery
3 7 (17.95%) XPath
4 5 (12.82%) PL/SQL
4 5 (12.82%) T-SQL
5 4 (10.26%) Shell Script
6 1 (2.56%) C#
Qualifications
1 2 (5.13%) Degree
2 1 (2.56%) Security Cleared
2 1 (2.56%) CCNA
2 1 (2.56%) Cisco Certification
Quality Assurance & Compliance
1 4 (10.26%) SLA
1 4 (10.26%) RosettaNet
System Software
1 7 (17.95%) Active Directory
2 3 (7.69%) Xen
2 3 (7.69%) NLBS
2 3 (7.69%) VMware Infrastructure
2 3 (7.69%) Hyper-V
3 2 (5.13%) Oracle RAC
4 1 (2.56%) VMware ESXi
Systems Management
1 3 (7.69%) WSUS
2 2 (5.13%) Oracle RMAN
2 2 (5.13%) Data Guard
3 1 (2.56%) SCCM
Vendors
1 14 (35.90%) Microsoft
2 10 (25.64%) Remedy
3 7 (17.95%) SAP
4 6 (15.38%) Oracle
5 5 (12.82%) Citrix
5 5 (12.82%) Cisco
5 5 (12.82%) Computacenter
6 4 (10.26%) Blue Martini
6 4 (10.26%) VMware
6 4 (10.26%) BMC
6 4 (10.26%) CheckPoint
7 2 (5.13%) Avaya
7 2 (5.13%) Lotus
7 2 (5.13%) IBM
7 2 (5.13%) Kofax
7 2 (5.13%) Axway
8 1 (2.56%) LANDesk
8 1 (2.56%) SolarWinds
8 1 (2.56%) HP
8 1 (2.56%) NetApp
Hertfordshire
Polar Recruitment
Salary: £50000 - £55000 per annum + + Benefits
Posted: 47 minutes ago
Hatfield, Hertfordshire
Hays - Computacenter
Salary: Bens
Posted: 19 hours ago
Berkhamsted
Interquest - IQ Tech
Salary: £18000 - £30000 per annum + Comission
Posted: 2 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Bens
Posted: 5 days ago
Hertfordshire
Lawrence Harvey
Salary: £40000.00 - £62000.00 per annum + excellent benefits
Posted: 8 days ago
Berkhamsted
Interquest - IQ Tech
Salary: £17500 - £25000 per annum + Excellent Commission Package
Posted: 9 days ago
Hertfordshire
Interquest - IQ Tech
Salary: £45000 - £60000 per annum + Benefits
Posted: 9 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: flexible benefits scheme
Posted: 14 days ago
Hertfordshire
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 23 days ago