The table below looks at the statistics for ITSM skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 134 146 -
Rank change year-on-year
+12 -
Permanent jobs citing ITSM 14 6 0
As % of all permanent IT jobs located in Hertfordshire 0.58% 0.23% -
As % of the Processes & Methodologies category 0.73% 0.29% -
Number of salaries quoted 8 5 0
Average salary £51,750 £50,000 -
Average salary % change year-on-year
+3.50% -
UK excluding London average salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1921 2052 1815
As % of all permanent IT jobs located in Hertfordshire 80.01% 79.91% 80.67%
Number of salaries quoted 1571 1691 1379
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £31,000 £32,500 £30,000
10% offered a salary of more than £67,500 £62,500 £75,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITSM
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hertfordshire

ITSM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hertfordshire region.

ITSM Salary Trend in Hertfordshire

ITSM
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing ITSM across the Hertfordshire region over the 3 months to 3 July 2015.

ITSM Salary Histogram in Hertfordshire

ITSM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Hertfordshire region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +1 5 £43,000 -14.00% 3
ITSM
East of England

ITSM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 3 July 2015, IT jobs across the Hertfordshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 20 (74.07%) ITIL
2 16 (59.26%) Service Management
3 14 (51.85%) Problem Management
4 11 (40.74%) Microsoft
5 8 (29.63%) Remedy
5 8 (29.63%) Remedy ITSM
6 7 (25.93%) Active Directory
6 7 (25.93%) Java
6 7 (25.93%) SQL Server
6 7 (25.93%) MS Office
7 6 (22.22%) SQL
7 6 (22.22%) Windows
7 6 (22.22%) Citrix
8 5 (18.52%) CheckPoint
8 5 (18.52%) BCP
8 5 (18.52%) XQuery
8 5 (18.52%) Windows Server 2003
8 5 (18.52%) MS Exchange
8 5 (18.52%) LAN
8 5 (18.52%) WAN
8 5 (18.52%) FTP
8 5 (18.52%) HTTP
8 5 (18.52%) SSL
8 5 (18.52%) Cisco
8 5 (18.52%) T-SQL
8 5 (18.52%) PL/SQL
8 5 (18.52%) Oracle
8 5 (18.52%) XML
8 5 (18.52%) XSLT
8 5 (18.52%) SAP

ITSM
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 3 July 2015, IT jobs across the Hertfordshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 5 (18.52%) MS Exchange
2 4 (14.81%) Blackberry Enterprise Server
3 1 (3.70%) BizTalk Server
3 1 (3.70%) Lotus Domino
3 1 (3.70%) SharePoint
Applications
1 7 (25.93%) MS Office
2 2 (7.41%) MS Excel
Business Applications
1 8 (29.63%) Remedy ITSM
2 4 (14.81%) SAP SRM
3 1 (3.70%) Oracle 11i
Communications & Networking
1 5 (18.52%) LAN
1 5 (18.52%) WAN
1 5 (18.52%) FTP
1 5 (18.52%) HTTP
1 5 (18.52%) SSL
1 5 (18.52%) Firewall
2 4 (14.81%) BIG-IP
2 4 (14.81%) MPLS
2 4 (14.81%) DSL
3 1 (3.70%) SAN
3 1 (3.70%) VPN
3 1 (3.70%) DNS
3 1 (3.70%) iSCSI
Database & Business Intelligence
1 7 (25.93%) SQL Server
2 5 (18.52%) Oracle Database 11g
2 5 (18.52%) Oracle Database
3 2 (7.41%) SQL Server 2008
3 2 (7.41%) SQL Server 2000
3 2 (7.41%) SQL Server Reporting Services
4 1 (3.70%) SQL Server 2005
4 1 (3.70%) SQL Server Integration Services
4 1 (3.70%) Oracle9i Database
4 1 (3.70%) Data Warehouse
4 1 (3.70%) Oracle Database 10g
Development Applications
1 1 (3.70%) Visual Studio
1 1 (3.70%) JIRA
1 1 (3.70%) SQL Server Management Studio (SSMS)
General
1 4 (14.81%) Front Office
1 4 (14.81%) Retail
2 2 (7.41%) Telecoms
Job Titles
1 12 (44.44%) Analyst
2 5 (18.52%) Infrastructure Analyst
2 5 (18.52%) Service Manager
3 4 (14.81%) Analyst Programmer
3 4 (14.81%) Programmer
3 4 (14.81%) SAP Programmer
4 3 (11.11%) Service Operations Manager
4 3 (11.11%) Operations Manager
4 3 (11.11%) Senior Analyst
5 2 (7.41%) Service Analyst
5 2 (7.41%) Developer
5 2 (7.41%) Senior Infrastructure Analyst
5 2 (7.41%) Head of Infrastructure
5 2 (7.41%) Head of Business Analysis
5 2 (7.41%) Head of Operations
5 2 (7.41%) Service Desk Analyst
5 2 (7.41%) Delivery Manager
5 2 (7.41%) Head of IT
6 1 (3.70%) Applications Manager
6 1 (3.70%) Senior C# Developer
Libraries, Frameworks & Software Standards
1 5 (18.52%) JDBC
1 5 (18.52%) SOAP
1 5 (18.52%) XML
1 5 (18.52%) XSLT
1 5 (18.52%) EDIFACT
1 5 (18.52%) JSON
1 5 (18.52%) SAP PI
2 4 (14.81%) cXML
2 4 (14.81%) Middleware
2 4 (14.81%) Web Services
3 1 (3.70%) .NET
Miscellaneous
1 4 (14.81%) Thin Client
1 4 (14.81%) Blackberry
1 4 (14.81%) Fat Client
2 3 (11.11%) Management Information System
3 1 (3.70%) iPhone
3 1 (3.70%) iPad
3 1 (3.70%) PMI
Operating Systems
1 6 (22.22%) Windows
2 5 (18.52%) Windows Server 2003
2 5 (18.52%) Windows Server 2008
3 4 (14.81%) Windows 7
3 4 (14.81%) UNIX
4 1 (3.70%) Windows XP
4 1 (3.70%) Windows Server 2012
Processes & Methodologies
1 20 (74.07%) ITIL
2 16 (59.26%) Service Management
3 14 (51.85%) Problem Management
4 5 (18.52%) Business Continuity
4 5 (18.52%) Performance Management
4 5 (18.52%) Data Mapping
4 5 (18.52%) Business Continuity Planning
4 5 (18.52%) Line Management
4 5 (18.52%) BCP
4 5 (18.52%) Disaster Recovery
5 4 (14.81%) B2B
5 4 (14.81%) Technical Architecture
5 4 (14.81%) Change Management
6 3 (11.11%) Resource Management
6 3 (11.11%) Capacity Management
6 3 (11.11%) Service Delivery
6 3 (11.11%) Identity Management
6 3 (11.11%) Asset Management
6 3 (11.11%) Business Analysis
7 2 (7.41%) Knowledge Management
Programming Languages
1 7 (25.93%) Java
2 6 (22.22%) SQL
3 5 (18.52%) T-SQL
3 5 (18.52%) XQuery
3 5 (18.52%) PL/SQL
3 5 (18.52%) XPath
4 4 (14.81%) Shell Script
5 1 (3.70%) C#
Qualifications
1 2 (7.41%) ITIL Certification
1 2 (7.41%) Degree
2 1 (3.70%) PMI Certification
Quality Assurance & Compliance
1 4 (14.81%) RosettaNet
System Software
1 7 (25.93%) Active Directory
2 4 (14.81%) Xen
2 4 (14.81%) NLBS
2 4 (14.81%) VMware Infrastructure
2 4 (14.81%) Hyper-V
3 1 (3.70%) VMware ESXi
3 1 (3.70%) Oracle RAC
Systems Management
1 4 (14.81%) WSUS
2 1 (3.70%) SCCM
2 1 (3.70%) Data Guard
2 1 (3.70%) Oracle RMAN
Vendors
1 11 (40.74%) Microsoft
2 8 (29.63%) Remedy
3 6 (22.22%) Citrix
4 5 (18.52%) Oracle
4 5 (18.52%) SAP
4 5 (18.52%) Cisco
4 5 (18.52%) CheckPoint
4 5 (18.52%) Computacenter
5 4 (14.81%) Blue Martini
5 4 (14.81%) VMware
5 4 (14.81%) BMC
6 2 (7.41%) Avaya
7 1 (3.70%) HP
7 1 (3.70%) IBM
7 1 (3.70%) NetApp
7 1 (3.70%) Peregrine
7 1 (3.70%) Siemens
7 1 (3.70%) Lotus
7 1 (3.70%) Wyse
7 1 (3.70%) Kofax
Watford, Hertfordshire
Reed Technology
Salary: £40000 - £45000 per annum
Posted: 18 hours ago
Berkhamsted
Interquest - IQ Tech
Salary: £17500 - £25000 per annum + Excellent Commission Package
Posted: 3 days ago
Hertfordshire
Interquest - IQ Tech
Salary: £45000 - £60000 per annum + Benefits
Posted: 3 days ago
Hertfordshire
Polar Recruitment
Salary: £50000 - £55000 per annum + + Benefits
Posted: 3 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 15 days ago
Watford, Hertfordshire
KPMG
Salary: Competitive
Posted: 21 days ago