The table below looks at the statistics for ITSM skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 123 135 124
Rank change year-on-year
+12 -11
Permanent jobs citing ITSM 22 8 9
As % of all permanent IT jobs located in Hertfordshire 1.02% 0.40% 0.46%
As % of the Processes & Methodologies category 1.24% 0.49% 0.58%
Number of salaries quoted 14 8 8
Average salary £70,000 £42,500 £27,500
Average salary % change year-on-year
+64.70% +54.54%
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1777 1644 1552
As % of all permanent IT jobs located in Hertfordshire 82.57% 82.20% 78.94%
Number of salaries quoted 1501 1277 1154
Average salary £52,500 £50,000 £45,000
Average salary % change year-on-year
+5.00% +11.11%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £70,000 £65,000 £72,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hertfordshire

ITSM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hertfordshire region.

ITSM Salary Trend in Hertfordshire

ITSM
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing ITSM across the Hertfordshire region over the 3 months to 5 February 2016.

ITSM Salary Histogram in Hertfordshire

ITSM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Hertfordshire region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +9 3 £52,500 +31.25%
Hemel Hempstead -1 3 £90,000 +135.29%
Royston - 2 - -
Hertford - 1 £72,500 -
ITSM
East of England

ITSM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 5 February 2016, IT jobs across the Hertfordshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 37 (77.08%) Service Management
2 18 (37.50%) ITIL
3 12 (25.00%) Line Management
4 11 (22.92%) PRINCE2
4 11 (22.92%) Stakeholder Management
5 10 (20.83%) Asset Management
6 9 (18.75%) Service Delivery
6 9 (18.75%) Microsoft
7 8 (16.67%) Oracle
7 8 (16.67%) Change Management
8 6 (12.50%) Problem Management
8 6 (12.50%) SCCM
8 6 (12.50%) Oracle Database
8 6 (12.50%) Altiris
8 6 (12.50%) SQL
8 6 (12.50%) Linux
9 5 (10.42%) Windows
9 5 (10.42%) SLA
9 5 (10.42%) Risk Management
9 5 (10.42%) Retail
9 5 (10.42%) CMDB
9 5 (10.42%) FrontRange
10 4 (8.33%) Project Planning
10 4 (8.33%) Technical Architecture
10 4 (8.33%) Resource Management
10 4 (8.33%) Business Analysis
10 4 (8.33%) Workflow
10 4 (8.33%) LAMP
10 4 (8.33%) Oracle Workflow
10 4 (8.33%) Firewall

ITSM
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 5 February 2016, IT jobs across the Hertfordshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (8.33%) Apache
1 4 (8.33%) IIS
1 4 (8.33%) Oracle Workflow
2 2 (4.17%) BizTalk Server
2 2 (4.17%) IBM Domino
Applications
1 1 (2.08%) MS Excel
Business Applications
1 3 (6.25%) Remedy AR System
1 3 (6.25%) Remedy ITSM
2 2 (4.17%) Oracle 11i
Communications & Networking
1 4 (8.33%) Firewall
1 4 (8.33%) SMTP
2 3 (6.25%) TCP/IP
3 2 (4.17%) BGP
3 2 (4.17%) MPLS
3 2 (4.17%) Multicast
3 2 (4.17%) OSPF
3 2 (4.17%) RFID
3 2 (4.17%) RIP
3 2 (4.17%) VLAN
3 2 (4.17%) VRRP
3 2 (4.17%) WAN
4 1 (2.08%) Wi-Fi
Database & Business Intelligence
1 6 (12.50%) Oracle Database
2 4 (8.33%) MySQL
2 4 (8.33%) RDBMS
2 4 (8.33%) Relational Database
3 2 (4.17%) BusinessObjects
3 2 (4.17%) Oracle Database 10g
3 2 (4.17%) Oracle Database 11g
3 2 (4.17%) Oracle Reports
3 2 (4.17%) Oracle9i Database
3 2 (4.17%) SQL Server
3 2 (4.17%) SQL Server 2000
3 2 (4.17%) SQL Server 2008
General
1 5 (10.42%) Retail
2 2 (4.17%) Finance
2 2 (4.17%) Marketing
3 1 (2.08%) Back Office
Job Titles
1 16 (33.33%) Consultant
2 12 (25.00%) Management Consultant
3 8 (16.67%) IT Consultant
3 8 (16.67%) ITSM Consultant
3 8 (16.67%) PMO Consultant
3 8 (16.67%) Service Management Consultant
4 6 (12.50%) Service Manager
4 6 (12.50%) Software Consultant
5 4 (8.33%) Analyst
5 4 (8.33%) Asset Management Consultant
5 4 (8.33%) Head of Analysis
5 4 (8.33%) Head of Business Analysis
5 4 (8.33%) Operations Manager
5 4 (8.33%) Technical Consultant
6 3 (6.25%) Developer
6 3 (6.25%) PMO Lead
6 3 (6.25%) Remedy Developer
6 3 (6.25%) Senior PMO
6 3 (6.25%) Technical Manager
7 2 (4.17%) IT Manager
Libraries, Frameworks & Software Standards
1 4 (8.33%) LAMP
1 4 (8.33%) Web Services
1 4 (8.33%) XML
Miscellaneous
1 5 (10.42%) CMDB
2 4 (8.33%) Client/Server
2 4 (8.33%) Data Centre
2 4 (8.33%) Management Information System
2 4 (8.33%) Reference Data
3 3 (6.25%) Analytical Skills
4 2 (4.17%) Driving Licence
Operating Systems
1 6 (12.50%) Linux
2 5 (10.42%) Windows
3 4 (8.33%) Unix
3 4 (8.33%) Windows 8
3 4 (8.33%) Windows Server
3 4 (8.33%) Windows XP
Processes & Methodologies
1 37 (77.08%) Service Management
2 18 (37.50%) ITIL
3 12 (25.00%) Line Management
4 11 (22.92%) PRINCE2
4 11 (22.92%) Stakeholder Management
5 10 (20.83%) Asset Management
6 9 (18.75%) Service Delivery
7 8 (16.67%) Change Management
8 6 (12.50%) Problem Management
9 5 (10.42%) Risk Management
10 4 (8.33%) Business Analysis
10 4 (8.33%) Data Cleansing
10 4 (8.33%) Data Transformation
10 4 (8.33%) ETL
10 4 (8.33%) Identity Management
10 4 (8.33%) Infrastructure Management
10 4 (8.33%) Project Planning
10 4 (8.33%) Resource Management
10 4 (8.33%) Technical Architecture
10 4 (8.33%) Workflow
Programming Languages
1 6 (12.50%) SQL
2 4 (8.33%) PHP
3 2 (4.17%) Java
Qualifications
1 3 (6.25%) CCNA
1 3 (6.25%) Cisco Certification
1 3 (6.25%) ITIL Certification
2 2 (4.17%) CISM
2 2 (4.17%) CompTIA Security+
2 2 (4.17%) ISACA
2 2 (4.17%) MCP
2 2 (4.17%) Security+ Certification
3 1 (2.08%) CCNP
Quality Assurance & Compliance
1 5 (10.42%) SLA
2 3 (6.25%) QA
3 2 (4.17%) PCI DSS
System Software
1 4 (8.33%) Active Directory
2 2 (4.17%) Oracle RAC
Systems Management
1 6 (12.50%) SCCM
2 4 (8.33%) Systems Management Server (SMS)
3 2 (4.17%) Data Guard
3 2 (4.17%) Oracle RMAN
Vendors
1 9 (18.75%) Microsoft
2 8 (16.67%) Oracle
3 6 (12.50%) Altiris
4 5 (10.42%) FrontRange
5 4 (8.33%) Citrix
5 4 (8.33%) IBM
5 4 (8.33%) PeopleSoft
6 3 (6.25%) BMC
6 3 (6.25%) Remedy
6 3 (6.25%) SolarWinds
7 2 (4.17%) Adobe
7 2 (4.17%) Axway
7 2 (4.17%) Cisco
7 2 (4.17%) HP
7 2 (4.17%) Kofax
7 2 (4.17%) Lotus
7 2 (4.17%) SAP
7 2 (4.17%) VMware
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 2 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 15 days ago
Hertfordshire
Interquest - IQ Tech
Salary: £45000 - £60000 per annum + Benefits
Posted: 17 days ago
Berkhamsted
Interquest - IQ Tech
Salary: £17500 - £25000 per annum + Excellent Commission Package
Posted: 17 days ago
Hatfield, Hertfordshire
Conor Gilmore
Posted: 18 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 24 days ago