The table below looks at the statistics for ITSM skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 110 138 124
Rank change year-on-year
+28 -14
Permanent jobs citing ITSM 38 6 6
As % of all permanent IT jobs located in Hertfordshire 1.58% 0.26% 0.30%
As % of the Processes & Methodologies category 1.93% 0.32% 0.39%
Number of salaries quoted 31 2 6
Average salary £51,000 £34,500 £40,000
Average salary % change year-on-year
+47.82% -13.75%
90% offered a salary of more than £25,000 £26,100 £30,000
10% offered a salary of more than £65,000 £42,900 £56,000
UK excluding London average salary £42,500 £40,000 £42,500
% change year-on-year
+6.25% -5.88%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1967 1872 1544
As % of all permanent IT jobs located in Hertfordshire 81.72% 80.62% 76.89%
Number of salaries quoted 1694 1527 1214
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £31,500 £32,500 £30,000
10% offered a salary of more than £70,000 £67,000 £75,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hertfordshire

ITSM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hertfordshire region.

ITSM Salary Trend in Hertfordshire

ITSM
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing ITSM across the Hertfordshire region over the 3 months to 4 September 2015.

ITSM Salary Histogram in Hertfordshire

ITSM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Hertfordshire region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +4 12 £43,000 -4.44%
Hemel Hempstead +9 7 £25,000 +4.16%
Harpenden - 5 £60,000 - 3
ITSM
East of England

ITSM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 4 September 2015, IT jobs across the Hertfordshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 30 (60.00%) Service Management
2 28 (56.00%) ITIL
3 18 (36.00%) Microsoft
4 16 (32.00%) SQL
4 16 (32.00%) Problem Management
5 13 (26.00%) Service Delivery
6 12 (24.00%) Line Management
7 10 (20.00%) Remedy ITSM
7 10 (20.00%) Management Information System
7 10 (20.00%) Remedy
7 10 (20.00%) Oracle
7 10 (20.00%) Java
7 10 (20.00%) XML
8 9 (18.00%) SAP
8 9 (18.00%) Retail
9 8 (16.00%) Asset Management
9 8 (16.00%) MS Office
9 8 (16.00%) SLA
9 8 (16.00%) Oracle Database
10 7 (14.00%) Data Mapping
10 7 (14.00%) SAP PI
10 7 (14.00%) JSON
10 7 (14.00%) Technical Architecture
10 7 (14.00%) XPath
10 7 (14.00%) SSL
10 7 (14.00%) XQuery
10 7 (14.00%) FTP
10 7 (14.00%) HTTP
10 7 (14.00%) JDBC
10 7 (14.00%) SOAP

ITSM
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 4 September 2015, IT jobs across the Hertfordshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.00%) IIS
1 3 (6.00%) Apache
1 3 (6.00%) Oracle Workflow
2 2 (4.00%) BizTalk Server
2 2 (4.00%) Lotus Domino
3 1 (2.00%) SharePoint
3 1 (2.00%) MS Exchange
Applications
1 8 (16.00%) MS Office
2 5 (10.00%) MS Excel
Business Applications
1 10 (20.00%) Remedy ITSM
2 3 (6.00%) SAP SRM
3 2 (4.00%) Oracle 11i
Communications & Networking
1 7 (14.00%) FTP
1 7 (14.00%) HTTP
1 7 (14.00%) SSL
2 3 (6.00%) SMTP
2 3 (6.00%) TCP/IP
2 3 (6.00%) Firewall
3 2 (4.00%) VLAN
3 2 (4.00%) Multicast
3 2 (4.00%) WAN
3 2 (4.00%) RIP
3 2 (4.00%) MPLS
3 2 (4.00%) OSPF
3 2 (4.00%) BGP
3 2 (4.00%) VRRP
3 2 (4.00%) RFID
4 1 (2.00%) Wi-Fi
4 1 (2.00%) VPN
Database & Business Intelligence
1 8 (16.00%) Oracle Database
2 7 (14.00%) SQL Server
3 5 (10.00%) BusinessObjects
3 5 (10.00%) Oracle Database 11g
4 3 (6.00%) SQL Server 2008
4 3 (6.00%) RDBMS
4 3 (6.00%) Relational Database
4 3 (6.00%) MySQL
4 3 (6.00%) SQL Server 2000
5 2 (4.00%) SQL Server Reporting Services
5 2 (4.00%) Oracle Reports
5 2 (4.00%) Oracle9i Database
5 2 (4.00%) Oracle Database 10g
6 1 (2.00%) Data Warehouse
6 1 (2.00%) SQL Server 2005
6 1 (2.00%) SQL Server Integration Services
Development Applications
1 1 (2.00%) Visual Studio
1 1 (2.00%) JIRA
1 1 (2.00%) SQL Server Management Studio (SSMS)
General
1 9 (18.00%) Retail
2 5 (10.00%) Finance
3 4 (8.00%) Local Government
4 3 (6.00%) Front Office
5 2 (4.00%) Marketing
Job Titles
1 10 (20.00%) Consultant
2 8 (16.00%) Service Manager
3 7 (14.00%) Analyst
3 7 (14.00%) Operations Manager
4 5 (10.00%) Software Consultant
4 5 (10.00%) Applications Manager
4 5 (10.00%) Service Operations Manager
5 4 (8.00%) Payroll Consultant
5 4 (8.00%) Business Consultant
5 4 (8.00%) Graduate
6 3 (6.00%) Management Consultant
6 3 (6.00%) Technical Consultant
6 3 (6.00%) Service Analyst
6 3 (6.00%) Analyst Programmer
6 3 (6.00%) Programmer
6 3 (6.00%) SAP Programmer
6 3 (6.00%) Head of Operations
6 3 (6.00%) Service Desk Analyst
6 3 (6.00%) Head of IT
6 3 (6.00%) Head of Infrastructure
Libraries, Frameworks & Software Standards
1 10 (20.00%) XML
2 7 (14.00%) XSLT
2 7 (14.00%) JDBC
2 7 (14.00%) SOAP
2 7 (14.00%) EDIFACT
2 7 (14.00%) JSON
2 7 (14.00%) SAP PI
3 6 (12.00%) Web Services
4 3 (6.00%) Middleware
4 3 (6.00%) cXML
5 2 (4.00%) SAP XI
6 1 (2.00%) .NET
Miscellaneous
1 10 (20.00%) Management Information System
2 6 (12.00%) Data Centre
3 5 (10.00%) Mathematics
4 4 (8.00%) Physics
4 4 (8.00%) Chemistry
4 4 (8.00%) Computer Science
4 4 (8.00%) Statistics
5 3 (6.00%) Client/Server
5 3 (6.00%) Enterprise Software
5 3 (6.00%) CMDB
5 3 (6.00%) Reference Data
6 1 (2.00%) iPhone
6 1 (2.00%) iPad
Operating Systems
1 6 (12.00%) UNIX
2 5 (10.00%) Windows
2 5 (10.00%) Linux
2 5 (10.00%) Windows XP
3 3 (6.00%) Windows 8
4 2 (4.00%) Windows Server 2003
4 2 (4.00%) Windows Server 2008
5 1 (2.00%) Windows 7
5 1 (2.00%) Windows Server 2012
Processes & Methodologies
1 30 (60.00%) Service Management
2 28 (56.00%) ITIL
3 16 (32.00%) Problem Management
4 13 (26.00%) Service Delivery
5 12 (24.00%) Line Management
6 8 (16.00%) Asset Management
7 7 (14.00%) Identity Management
7 7 (14.00%) Data Mapping
7 7 (14.00%) Technical Architecture
8 6 (12.00%) Resource Management
8 6 (12.00%) Capacity Management
9 5 (10.00%) Customer Engagement
9 5 (10.00%) Project Management
10 4 (8.00%) Requirements Analysis
10 4 (8.00%) Operations Research
11 3 (6.00%) Project Planning
11 3 (6.00%) Software Asset Management
11 3 (6.00%) Data Transformation
11 3 (6.00%) Infrastructure Management
11 3 (6.00%) Incident Management
Programming Languages
1 16 (32.00%) SQL
2 10 (20.00%) Java
3 7 (14.00%) XQuery
3 7 (14.00%) XPath
4 4 (8.00%) T-SQL
4 4 (8.00%) PL/SQL
5 3 (6.00%) PHP
5 3 (6.00%) Shell Script
6 1 (2.00%) C#
Qualifications
1 4 (8.00%) Security Cleared
2 3 (6.00%) CCNA
2 3 (6.00%) Cisco Certification
3 2 (4.00%) Degree
3 2 (4.00%) MCP
4 1 (2.00%) CCNP
Quality Assurance & Compliance
1 8 (16.00%) SLA
2 3 (6.00%) RosettaNet
System Software
1 6 (12.00%) Active Directory
2 2 (4.00%) Oracle RAC
Systems Management
1 6 (12.00%) SCCM
2 3 (6.00%) Systems Management Server (SMS)
3 2 (4.00%) Oracle RMAN
3 2 (4.00%) Data Guard
Vendors
1 18 (36.00%) Microsoft
2 10 (20.00%) Oracle
2 10 (20.00%) Remedy
3 9 (18.00%) SAP
4 5 (10.00%) Altiris
5 4 (8.00%) Computacenter
5 4 (8.00%) Citrix
5 4 (8.00%) IBM
6 3 (6.00%) SolarWinds
6 3 (6.00%) PeopleSoft
6 3 (6.00%) Blue Martini
6 3 (6.00%) FrontRange
6 3 (6.00%) BMC
7 2 (4.00%) Lotus
7 2 (4.00%) Axway
7 2 (4.00%) Cisco
7 2 (4.00%) Avaya
7 2 (4.00%) Adobe
7 2 (4.00%) HP
7 2 (4.00%) Kofax
Harpenden, Hertfordshire
Pertemps IT
Salary: Bonus and Benefits
Posted: Yesterday
Harpenden
Pertemps ERP
Salary: £55,000 to £65,000 + Bonus and bens
Posted: 6 days ago
Berkhamsted
Interquest - IQ Tech
Salary: £17500 - £25000 per annum + Excellent Commission Package
Posted: 9 days ago
Hertfordshire
Interquest - IQ Tech
Salary: £45000 - £60000 per annum + Benefits
Posted: 9 days ago
Harpenden
Pertemps ERP
Salary: £60000 to £70000 + Bonus + Bens
Posted: 9 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 26 days ago