The table below looks at the statistics for ITSM skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 133 130 155
Rank change year-on-year
-3 +25
Permanent jobs citing ITSM 4 2 15
As % of all permanent IT jobs located in Hertfordshire 0.17% 0.097% 0.53%
As % of the Processes & Methodologies category 0.21% 0.13% 0.70%
Number of salaries quoted 2 2 10
Average salary £34,500 £30,000 £42,500
Average salary % change year-on-year
+15.00% -29.41%
90% offered a salary of more than £26,100 £30,000 £32,500
10% offered a salary of more than £42,900 £30,000 £47,750
UK excluding London average salary £41,000 £42,500 £40,000
% change year-on-year
-3.52% +6.25%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1909 1562 2134
As % of all permanent IT jobs located in Hertfordshire 79.71% 75.90% 74.75%
Number of salaries quoted 1549 1206 1704
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £31,500 £29,000 £32,000
10% offered a salary of more than £75,000 £65,000 £65,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hertfordshire

ITSM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hertfordshire region.

ITSM Salary Trend in Hertfordshire

ITSM
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing ITSM across the Hertfordshire region over the 3 months to 22 August 2014.

ITSM Salary Histogram in Hertfordshire

ITSM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Hertfordshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford - 3 £45,000 -
Hemel Hempstead - 1 £24,000 -
ITSM
East of England

ITSM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 22 August 2014, IT jobs across the Hertfordshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 8 (61.54%) LAN
1 8 (61.54%) WAN
2 6 (46.15%) Service Management
3 5 (38.46%) Active Directory
3 5 (38.46%) ITIL
3 5 (38.46%) Windows
4 4 (30.77%) HP
4 4 (30.77%) Dell
4 4 (30.77%) VoIP
4 4 (30.77%) VPN
4 4 (30.77%) Cisco
4 4 (30.77%) Disaster Recovery
4 4 (30.77%) Firewall
4 4 (30.77%) MS Excel
4 4 (30.77%) Microsoft
4 4 (30.77%) BCP
4 4 (30.77%) Handset
4 4 (30.77%) Mitel
4 4 (30.77%) Business Continuity
4 4 (30.77%) IP Telephony
4 4 (30.77%) Fortinet
4 4 (30.77%) Multimedia
4 4 (30.77%) Network Security
4 4 (30.77%) SolarWinds
4 4 (30.77%) SolarWinds Orion
4 4 (30.77%) Windows 7
4 4 (30.77%) Aruba
4 4 (30.77%) Business Continuity Planning
5 3 (23.08%) Meru Networks
5 3 (23.08%) Wi-Fi

ITSM
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 22 August 2014, IT jobs across the Hertfordshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.69%) GlassFish
1 1 (7.69%) WebSphere
1 1 (7.69%) IBM HTTP Server
1 1 (7.69%) Oracle HTTP Server
1 1 (7.69%) iPlanet
1 1 (7.69%) Apache
1 1 (7.69%) Tomcat
1 1 (7.69%) Tuxedo
1 1 (7.69%) WebSphere Application Server
1 1 (7.69%) WebLogic
1 1 (7.69%) IIS
Applications
1 4 (30.77%) MS Excel
2 3 (23.08%) MS Office
Communications & Networking
1 8 (61.54%) LAN
1 8 (61.54%) WAN
2 4 (30.77%) VoIP
2 4 (30.77%) VPN
2 4 (30.77%) Firewall
2 4 (30.77%) IP Telephony
2 4 (30.77%) Network Security
3 3 (23.08%) Wi-Fi
4 1 (7.69%) SSL
4 1 (7.69%) HTTP
General
1 4 (30.77%) Multimedia
2 1 (7.69%) Marketing
2 1 (7.69%) Banking
2 1 (7.69%) Telecoms
2 1 (7.69%) Finance
2 1 (7.69%) Manufacturing
Job Titles
1 4 (30.77%) Analyst
1 4 (30.77%) Desktop Support
1 4 (30.77%) Support Analyst
1 4 (30.77%) Desktop Support Analyst
1 4 (30.77%) Desktop Analyst
2 3 (23.08%) Network Engineer
3 2 (15.38%) Service Manager
4 1 (7.69%) Junior Service Manager
4 1 (7.69%) IT Graduate
4 1 (7.69%) IT Services Manager
4 1 (7.69%) Middleware Consultant
4 1 (7.69%) Middleware Architect
4 1 (7.69%) Administrator
4 1 (7.69%) Consultant
4 1 (7.69%) Junior
4 1 (7.69%) Developer
4 1 (7.69%) Architect
4 1 (7.69%) Graduate
Libraries, Frameworks & Software Standards
1 1 (7.69%) WebSphere Message Broker
1 1 (7.69%) WebSphere MQ
1 1 (7.69%) Middleware
1 1 (7.69%) .NET
1 1 (7.69%) J2EE
Miscellaneous
1 4 (30.77%) Handset
2 1 (7.69%) Open Source
Operating Systems
1 5 (38.46%) Windows
2 4 (30.77%) Windows 7
3 1 (7.69%) Windows Server 2003
3 1 (7.69%) UNIX
3 1 (7.69%) Solaris
3 1 (7.69%) Windows 2000
Processes & Methodologies
1 6 (46.15%) Service Management
2 5 (38.46%) ITIL
3 4 (30.77%) Disaster Recovery
3 4 (30.77%) BCP
3 4 (30.77%) Business Continuity
3 4 (30.77%) Business Continuity Planning
4 2 (15.38%) GAP Analysis
4 2 (15.38%) Asset Management
4 2 (15.38%) User Acceptance Testing
5 1 (7.69%) Problem Management
5 1 (7.69%) Digital Marketing
5 1 (7.69%) Unit Testing
5 1 (7.69%) Performance Tuning
5 1 (7.69%) ITIL V3
5 1 (7.69%) Capacity Planning
5 1 (7.69%) Programme Management
5 1 (7.69%) Migration
5 1 (7.69%) Stakeholder Management
5 1 (7.69%) Project Management
5 1 (7.69%) Business Intelligence
Programming Languages
1 1 (7.69%) Jython
1 1 (7.69%) Java
1 1 (7.69%) SQL
Qualifications
1 2 (15.38%) Cisco Certification
1 2 (15.38%) ITIL Certification
1 2 (15.38%) Degree
2 1 (7.69%) SC Cleared
2 1 (7.69%) DV Cleared
2 1 (7.69%) Security Cleared
2 1 (7.69%) CCIE
2 1 (7.69%) CCNP
System Software
1 5 (38.46%) Active Directory
2 1 (7.69%) Oracle RAC
Systems Management
1 4 (30.77%) SolarWinds Orion
2 1 (7.69%) BMC Performance Manager
2 1 (7.69%) Tivoli
Vendors
1 4 (30.77%) HP
1 4 (30.77%) Dell
1 4 (30.77%) Cisco
1 4 (30.77%) Microsoft
1 4 (30.77%) Mitel
1 4 (30.77%) Fortinet
1 4 (30.77%) SolarWinds
1 4 (30.77%) Aruba
2 3 (23.08%) Meru Networks
3 2 (15.38%) BMC
4 1 (7.69%) Red Hat
4 1 (7.69%) NetIQ
4 1 (7.69%) IBM
4 1 (7.69%) SAP
4 1 (7.69%) JBoss
4 1 (7.69%) Oracle
Hertfordshire
Polar Recruitment
Salary: £70000 - £75000 per annum + + Car + Bonus + Benefits
Posted: 10 hours ago
Hertfordshire
Interquest - IQ ESM
Salary: £35000 - £60000 per annum + Project Related Bonus
Posted: Yesterday
Berkhamsted
Interquest - IQ ESM
Salary: £17500 - £25000 per annum + Excellent Commission Package
Posted: Yesterday
Hertfordshire
Polar Recruitment
Salary: £60000 - £65000 per annum + + Car + Benefits
Posted: 4 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 15 days ago