The table below looks at the statistics for ITSM skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 29 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 112 122 151
Rank change year-on-year
+10 +29
Permanent jobs citing ITSM 25 32 5
As % of all permanent IT jobs located in Hertfordshire 1.29% 1.35% 0.21%
As % of the Processes & Methodologies category 1.52% 1.57% 0.25%
Number of salaries quoted 24 25 2
Median salary £50,000 £45,000 £34,500
Median salary % change year-on-year
+11.11% +30.43%
UK excluding London median salary £42,632 £42,500 £40,857
% change year-on-year
+0.31% +4.02%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1640 2038 1995
As % of all permanent IT jobs located in Hertfordshire 84.71% 85.77% 84.43%
Number of salaries quoted 1411 1764 1628
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £70,000 £75,000 £70,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hertfordshire

ITSM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hertfordshire region.

ITSM Salary Trend in Hertfordshire

ITSM
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing ITSM across the Hertfordshire region over the 3 months to 29 August 2016.

ITSM Salary Histogram in Hertfordshire

ITSM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Hertfordshire region over the 3 months to 29 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
St Albans - 11 £50,000 -
Stevenage - 9 £42,500 - 1
Hemel Hempstead -1 3 £35,000 +40.00%
ITSM
East of England

ITSM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 29 August 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for ITSM.

1 24 (57.14%) Remedy
1 24 (57.14%) Remedy ITSM
2 19 (45.24%) ITIL
3 17 (40.48%) Service Management
4 12 (28.57%) CMDB
5 11 (26.19%) SC Cleared
5 11 (26.19%) Security Cleared
5 11 (26.19%) BMC
6 10 (23.81%) Windows
6 10 (23.81%) Logistics
6 10 (23.81%) Change Control
7 9 (21.43%) Exchange Server 2010
7 9 (21.43%) VMware Infrastructure
7 9 (21.43%) Windows Server 2008
7 9 (21.43%) VMware
7 9 (21.43%) MS Exchange
7 9 (21.43%) DHCP
7 9 (21.43%) TCP/IP
7 9 (21.43%) DNS
7 9 (21.43%) Cisco
7 9 (21.43%) Active Directory
7 9 (21.43%) Windows Server 2012
7 9 (21.43%) Windows Server
8 8 (19.05%) HP
8 8 (19.05%) SQL Server
8 8 (19.05%) VMware ESXi
8 8 (19.05%) 3PAR
9 7 (16.67%) Service Delivery
10 6 (14.29%) Problem Management
11 5 (11.90%) PRINCE2

ITSM
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (21.43%) Exchange Server 2010
1 9 (21.43%) MS Exchange
2 1 (2.38%) CMS
Applications
1 1 (2.38%) MS Excel
Business Applications
1 24 (57.14%) Remedy ITSM
2 1 (2.38%) SAP CRM
Cloud Services
1 1 (2.38%) Amazon AWS
1 1 (2.38%) IaaS
1 1 (2.38%) Microsoft Azure
1 1 (2.38%) PaaS
1 1 (2.38%) SaaS
Communications & Networking
1 9 (21.43%) DHCP
1 9 (21.43%) DNS
1 9 (21.43%) TCP/IP
2 3 (7.14%) FTP
2 3 (7.14%) HTTP
2 3 (7.14%) SSL
3 1 (2.38%) Cisco ASA
3 1 (2.38%) Firewall
3 1 (2.38%) Wi-Fi
Database & Business Intelligence
1 8 (19.05%) SQL Server
2 1 (2.38%) SAP BW
General
1 4 (9.52%) Finance
1 4 (9.52%) Retail
2 1 (2.38%) Marketing
2 1 (2.38%) Military
Job Titles
1 12 (28.57%) Developer
2 11 (26.19%) Remedy Developer
3 8 (19.05%) Infrastructure Engineer
4 7 (16.67%) IT Engineer
4 7 (16.67%) IT Infrastructure Engineer
5 5 (11.90%) IT Support
6 4 (9.52%) Analyst
6 4 (9.52%) Service Manager
6 4 (9.52%) Service Support Manager
6 4 (9.52%) Support Manager
7 3 (7.14%) Change Manager
7 3 (7.14%) IT Manager
7 3 (7.14%) IT Services Manager
7 3 (7.14%) IT Support Manager
8 2 (4.76%) Delivery Manager
8 2 (4.76%) Head of Service Operations
8 2 (4.76%) Help Desk Support
8 2 (4.76%) Release Manager
8 2 (4.76%) Services Delivery Manager
8 2 (4.76%) Support Specialist
Libraries, Frameworks & Software Standards
1 3 (7.14%) EDIFACT
1 3 (7.14%) JDBC
1 3 (7.14%) JSON
1 3 (7.14%) SAP PI
1 3 (7.14%) SOAP
1 3 (7.14%) XML
1 3 (7.14%) XSLT
Miscellaneous
1 12 (28.57%) CMDB
2 2 (4.76%) Management Information System
3 1 (2.38%) Analytical Skills
3 1 (2.38%) Data Centre
3 1 (2.38%) FMCG
3 1 (2.38%) Public Cloud
Operating Systems
1 10 (23.81%) Windows
2 9 (21.43%) Windows Server
2 9 (21.43%) Windows Server 2008
2 9 (21.43%) Windows Server 2012
Processes & Methodologies
1 19 (45.24%) ITIL
2 17 (40.48%) Service Management
3 10 (23.81%) Change Control
3 10 (23.81%) Logistics
4 7 (16.67%) Service Delivery
5 6 (14.29%) Problem Management
6 5 (11.90%) PRINCE2
7 4 (9.52%) Change Management
8 3 (7.14%) Data Mapping
8 3 (7.14%) ITIL V3
8 3 (7.14%) Release Management
8 3 (7.14%) Risk Management
9 2 (4.76%) Continuous Improvement
9 2 (4.76%) Escalation Management
9 2 (4.76%) Functional Testing
9 2 (4.76%) Incident Management
9 2 (4.76%) Infrastructure Management
9 2 (4.76%) Internal Audit
9 2 (4.76%) Line Management
9 2 (4.76%) Transition Management
Programming Languages
1 3 (7.14%) Java
1 3 (7.14%) SQL
1 3 (7.14%) XPath
1 3 (7.14%) XQuery
2 1 (2.38%) Perl
2 1 (2.38%) PowerShell
2 1 (2.38%) VB
2 1 (2.38%) VBScript
Qualifications
1 11 (26.19%) SC Cleared
1 11 (26.19%) Security Cleared
2 3 (7.14%) ITIL Certification
3 2 (4.76%) DV Cleared
3 2 (4.76%) ISTQB
3 2 (4.76%) PRINCE2 Certification
4 1 (2.38%) CCNA
4 1 (2.38%) Cisco Certification
4 1 (2.38%) CISM
4 1 (2.38%) CompTIA Security+
4 1 (2.38%) Degree
4 1 (2.38%) ISACA
4 1 (2.38%) PRINCE2 Practitioner
4 1 (2.38%) Security+ Certification
Quality Assurance & Compliance
1 1 (2.38%) PCI DSS
1 1 (2.38%) QA
1 1 (2.38%) SLA
System Software
1 9 (21.43%) Active Directory
1 9 (21.43%) VMware Infrastructure
2 8 (19.05%) VMware ESXi
3 1 (2.38%) vSphere
Systems Management
1 1 (2.38%) Backup Exec
Vendors
1 24 (57.14%) Remedy
2 11 (26.19%) BMC
3 9 (21.43%) Cisco
3 9 (21.43%) VMware
4 8 (19.05%) 3PAR
4 8 (19.05%) HP
5 4 (9.52%) Microsoft
5 4 (9.52%) SAP
6 2 (4.76%) ServiceNow
7 1 (2.38%) Oracle
7 1 (2.38%) Siebel
Harpenden
Interquest - IQ Tech
Salary: £65000 - £85000 per annum + Bonus & Benefits
Posted: 6 days ago
Hertfordshire
Interquest - IQ Tech
Salary: £45000 - £60000 per annum + Benefits
Posted: 6 days ago
Stevenage, Hertfordshire
CGI
Salary: £35000 - £45000 per annum
Posted: 20 days ago
Berkhamsted
Interquest - IQ Tech
Salary: £17500 - £25000 per annum + Excellent Commission Package
Posted: 6 days ago