The table below looks at the statistics for ITSM skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 131 135 148
Rank change year-on-year
+4 +13
Permanent jobs citing ITSM 14 11 13
As % of all permanent IT jobs located in Hertfordshire 0.64% 0.47% 0.47%
As % of the Processes & Methodologies category 0.86% 0.63% 0.60%
Number of salaries quoted 10 10 12
Average salary £50,000 £27,500 £42,000
Average salary % change year-on-year
+81.81% -34.52%
90% offered a salary of more than £42,250 £25,500 £22,000
10% offered a salary of more than £59,750 £47,500 £50,000
UK excluding London average salary £45,000 £45,000 £47,500
% change year-on-year
- -5.26%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1629 1751 2183
As % of all permanent IT jobs located in Hertfordshire 74.86% 74.16% 78.84%
Number of salaries quoted 1298 1355 1825
Average salary £50,000 £45,000 £45,000
Average salary % change year-on-year
+11.11% -
90% offered a salary of more than £32,500 £30,000 £32,500
10% offered a salary of more than £70,000 £65,000 £62,500
UK excluding London average salary £43,800 £42,500 £40,000
% change year-on-year
+3.05% +6.25%

ITSM
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hertfordshire

ITSM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hertfordshire region.

ITSM Salary Trend in Hertfordshire

ITSM
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing ITSM across the Hertfordshire region over the 3 months to 1 April 2015.

ITSM Salary Histogram in Hertfordshire

ITSM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Hertfordshire region over the 3 months to 1 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +9 6 £46,250 +54.16%
Hemel Hempstead -26 1 £45,000 +76.47% 1
ITSM
East of England

ITSM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 1 April 2015, IT jobs across the Hertfordshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 19 (79.17%) Service Management
2 17 (70.83%) ITIL
3 13 (54.17%) Microsoft
4 11 (45.83%) Problem Management
5 10 (41.67%) MS Office
5 10 (41.67%) Windows
5 10 (41.67%) Active Directory
6 9 (37.50%) LAN
6 9 (37.50%) WAN
7 8 (33.33%) Disaster Recovery
7 8 (33.33%) Windows 7
8 7 (29.17%) Cisco
8 7 (29.17%) Citrix
8 7 (29.17%) CheckPoint
8 7 (29.17%) Windows Server 2003
8 7 (29.17%) BCP
8 7 (29.17%) Firewall
8 7 (29.17%) Business Continuity
8 7 (29.17%) Performance Management
8 7 (29.17%) Windows Server 2008
8 7 (29.17%) Business Continuity Planning
9 6 (25.00%) MS Exchange
9 6 (25.00%) Thin Client
9 6 (25.00%) MPLS
9 6 (25.00%) Remedy
9 6 (25.00%) Blackberry
9 6 (25.00%) Blackberry Enterprise Server
9 6 (25.00%) DSL
9 6 (25.00%) Service Delivery
9 6 (25.00%) Telecoms

ITSM
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 1 April 2015, IT jobs across the Hertfordshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 6 (25.00%) MS Exchange
1 6 (25.00%) Blackberry Enterprise Server
Applications
1 10 (41.67%) MS Office
2 2 (8.33%) MS Excel
Business Applications
1 6 (25.00%) Remedy ITSM
2 4 (16.67%) SAP SRM
Communications & Networking
1 9 (37.50%) WAN
1 9 (37.50%) LAN
2 7 (29.17%) Firewall
3 6 (25.00%) BIG-IP
3 6 (25.00%) MPLS
3 6 (25.00%) DSL
4 4 (16.67%) SSL
4 4 (16.67%) FTP
4 4 (16.67%) HTTP
5 1 (4.17%) DNS
5 1 (4.17%) SAN
5 1 (4.17%) WLAN
5 1 (4.17%) iSCSI
Database & Business Intelligence
1 4 (16.67%) SQL Server
1 4 (16.67%) Oracle Database 11g
1 4 (16.67%) Oracle Database
General
1 6 (25.00%) Telecoms
2 5 (20.83%) Retail
3 4 (16.67%) Finance
3 4 (16.67%) Banking
3 4 (16.67%) Front Office
3 4 (16.67%) Retail Banking
4 1 (4.17%) Multimedia
Job Titles
1 12 (50.00%) Analyst
2 7 (29.17%) Infrastructure Analyst
3 4 (16.67%) Analyst Programmer
3 4 (16.67%) Programmer
3 4 (16.67%) SAP Programmer
4 3 (12.50%) Chief Information Officer
5 2 (8.33%) Delivery Manager
5 2 (8.33%) Senior Infrastructure Analyst
5 2 (8.33%) Senior Analyst
6 1 (4.17%) Services Delivery Manager
6 1 (4.17%) Service Manager
6 1 (4.17%) Desktop Support Engineer
6 1 (4.17%) Service Desk Analyst
6 1 (4.17%) Desktop Engineer
6 1 (4.17%) Team Leader
6 1 (4.17%) Support Engineer
6 1 (4.17%) Service Analyst
6 1 (4.17%) Consultant
6 1 (4.17%) Project Manager
6 1 (4.17%) Desktop Support
Libraries, Frameworks & Software Standards
1 4 (16.67%) JDBC
1 4 (16.67%) SOAP
1 4 (16.67%) Web Services
1 4 (16.67%) XML
1 4 (16.67%) XSLT
1 4 (16.67%) Middleware
1 4 (16.67%) EDIFACT
1 4 (16.67%) cXML
1 4 (16.67%) JSON
1 4 (16.67%) SAP PI
Miscellaneous
1 6 (25.00%) Thin Client
1 6 (25.00%) Blackberry
1 6 (25.00%) Fat Client
2 1 (4.17%) Analytical Skills
2 1 (4.17%) PMI
2 1 (4.17%) Management Information System
2 1 (4.17%) CMDB
Operating Systems
1 10 (41.67%) Windows
2 8 (33.33%) Windows 7
3 7 (29.17%) Windows Server 2003
3 7 (29.17%) Windows Server 2008
4 4 (16.67%) UNIX
5 1 (4.17%) Windows 8
Processes & Methodologies
1 19 (79.17%) Service Management
2 17 (70.83%) ITIL
3 11 (45.83%) Problem Management
4 8 (33.33%) Disaster Recovery
5 7 (29.17%) Business Continuity
5 7 (29.17%) BCP
5 7 (29.17%) Performance Management
5 7 (29.17%) Business Continuity Planning
6 6 (25.00%) Service Delivery
7 4 (16.67%) B2B
7 4 (16.67%) Operations Management
7 4 (16.67%) Data Mapping
8 3 (12.50%) Infrastructure Management
8 3 (12.50%) Change Management
9 2 (8.33%) Facility Management
10 1 (4.17%) Incident Management
10 1 (4.17%) Data Security
10 1 (4.17%) Risk Management
10 1 (4.17%) Stakeholder Management
10 1 (4.17%) Project Management
Programming Languages
1 4 (16.67%) Java
1 4 (16.67%) PL/SQL
1 4 (16.67%) SQL
1 4 (16.67%) T-SQL
1 4 (16.67%) XQuery
1 4 (16.67%) Shell Script
1 4 (16.67%) XPath
Qualifications
1 2 (8.33%) ITIL Certification
2 1 (4.17%) PMI Certification
2 1 (4.17%) Degree
Quality Assurance & Compliance
1 4 (16.67%) RosettaNet
System Software
1 10 (41.67%) Active Directory
2 6 (25.00%) Xen
2 6 (25.00%) NLBS
2 6 (25.00%) VMware Infrastructure
2 6 (25.00%) Hyper-V
3 1 (4.17%) VMware ESXi
Systems Management
1 6 (25.00%) WSUS
Vendors
1 13 (54.17%) Microsoft
2 7 (29.17%) Citrix
2 7 (29.17%) CheckPoint
2 7 (29.17%) Cisco
3 6 (25.00%) VMware
3 6 (25.00%) Remedy
4 5 (20.83%) BMC
5 4 (16.67%) Oracle
5 4 (16.67%) SAP
5 4 (16.67%) Computacenter
5 4 (16.67%) Blue Martini
6 1 (4.17%) HP
6 1 (4.17%) NetApp
6 1 (4.17%) Wyse
Hemel Hempstead, Hertfordshire
Polar Recruitment
Salary: £50000 - £55000 per annum + + Benefits
Posted: 12 hours ago
Hatfield, Hertfordshire
Hays - Computacenter
Salary: comprehensive benefits scheme
Posted: Yesterday
Hatfield, Hertfordshire
ComputaCenter
Salary: comprehensive benefits scheme
Posted: 2 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: comprehensive benefits scheme
Posted: 6 days ago
Berkhamsted
Interquest - IQ ESM
Salary: £17500 - £25000 per annum + Excellent Commission Package
Posted: 6 days ago