The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Service Analyst
Rank 138 106 156
Rank change year-on-year
-32 +50
Permanent jobs requiring a Service Analyst 13 22 15
As % of all permanent IT jobs located in Hertfordshire 0.55% 1.14% 0.48%
As % of the Job Titles category 0.57% 1.19% 0.50%
Number of salaries quoted 12 21 12
Average salary £27,500 £16,500 £25,000
Average salary % change year-on-year
+66.66% -34.00%
90% offered a salary of more than £17,000 £16,500 £18,050
10% offered a salary of more than £35,500 £21,000 £40,000
UK excluding London average salary £21,500 £21,000 £22,000
% change year-on-year
+2.38% -4.54%
Service Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2271 1855 2994
As % of all permanent IT jobs located in Hertfordshire 95.34% 95.72% 96.30%
Number of salaries quoted 1873 1502 2472
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £25,000 £24,000 £24,500
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Hertfordshire

Service Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Hertfordshire region.

Service Analyst Salary Trend in Hertfordshire

Service Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Analyst across the Hertfordshire region over the 3 months to 30 October 2014.

Service Analyst Salary Histogram in Hertfordshire

Service Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Hertfordshire region over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stevenage +5 4 £17,000 +13.33%
Watford -17 3 £19,500 -29.09%
Potters Bar - 3 £35,500 -
Hemel Hempstead -8 1 £27,500 +30.95%
Hertford - 1 £32,500 -
Service Analyst
East of England

Service Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 30 October 2014, IT jobs across the Hertfordshire region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 23 (62.16%) ITIL
2 12 (32.43%) Microsoft
3 11 (29.73%) Active Directory
4 9 (24.32%) Windows
4 9 (24.32%) MS Excel
5 7 (18.92%) MS Office
5 7 (18.92%) Service Management
5 7 (18.92%) Retail
6 6 (16.22%) Asset Management
6 6 (16.22%) Demandware
6 6 (16.22%) Performance Monitoring
6 6 (16.22%) E-Commerce
7 5 (13.51%) IBM Notes
7 5 (13.51%) Lotus
8 4 (10.81%) Law
8 4 (10.81%) Problem Management
8 4 (10.81%) iPad
8 4 (10.81%) DNS
8 4 (10.81%) Wireless
8 4 (10.81%) Telecoms
8 4 (10.81%) Service Delivery
8 4 (10.81%) Windows XP
9 3 (8.11%) MS Exchange
9 3 (8.11%) DHCP
9 3 (8.11%) VoIP
9 3 (8.11%) Change Management
9 3 (8.11%) Disaster Recovery
9 3 (8.11%) Remedy
9 3 (8.11%) SLA
9 3 (8.11%) Cisco

Service Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 30 October 2014, IT jobs across the Hertfordshire region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (13.51%) IBM Notes
2 3 (8.11%) MS Exchange
3 1 (2.70%) Lync
3 1 (2.70%) Exchange Server 2013
3 1 (2.70%) Tomcat
3 1 (2.70%) SharePoint
3 1 (2.70%) WebLogic
3 1 (2.70%) JBoss
Applications
1 9 (24.32%) MS Excel
2 7 (18.92%) MS Office
Business Applications
1 1 (2.70%) Dynamics NAV
1 1 (2.70%) Dynamics CRM
Cloud Services
1 1 (2.70%) Office 365
Communications & Networking
1 4 (10.81%) DNS
1 4 (10.81%) Wireless
2 3 (8.11%) VoIP
2 3 (8.11%) DHCP
3 2 (5.41%) VPN
3 2 (5.41%) DSL
4 1 (2.70%) Internet
4 1 (2.70%) MPLS
4 1 (2.70%) SSH
4 1 (2.70%) PuTTY
4 1 (2.70%) WinSCP
4 1 (2.70%) Ethernet
4 1 (2.70%) FTP
4 1 (2.70%) HTTP
4 1 (2.70%) TCP/IP
4 1 (2.70%) WAN
4 1 (2.70%) ADSL
4 1 (2.70%) LAN
Database & Business Intelligence
1 1 (2.70%) SQL Server
1 1 (2.70%) SQL Server 2012
1 1 (2.70%) Oracle Database
Development Applications
1 1 (2.70%) Toad
1 1 (2.70%) JIRA
General
1 7 (18.92%) Retail
2 4 (10.81%) Telecoms
2 4 (10.81%) Law
3 3 (8.11%) Finance
4 2 (5.41%) Legal
5 1 (2.70%) Local Government
Libraries, Frameworks & Software Standards
1 1 (2.70%) HTML
1 1 (2.70%) COM
1 1 (2.70%) Middleware
1 1 (2.70%) Oracle Fusion
Miscellaneous
1 4 (10.81%) iPad
2 2 (5.41%) Video Conferencing
2 2 (5.41%) Mathematics
3 1 (2.70%) Physics
3 1 (2.70%) EPoS
3 1 (2.70%) Chip and PIN
3 1 (2.70%) Social Media
Operating Systems
1 9 (24.32%) Windows
2 4 (10.81%) Windows XP
3 3 (8.11%) Windows 7
4 2 (5.41%) Mac OS X
5 1 (2.70%) Windows Server 2008
5 1 (2.70%) Linux
5 1 (2.70%) Windows Server 2012
5 1 (2.70%) UNIX
Processes & Methodologies
1 23 (62.16%) ITIL
2 7 (18.92%) Service Management
3 6 (16.22%) E-Commerce
3 6 (16.22%) Asset Management
3 6 (16.22%) Performance Monitoring
4 4 (10.81%) Problem Management
4 4 (10.81%) Service Delivery
5 3 (8.11%) Change Management
5 3 (8.11%) Disaster Recovery
5 3 (8.11%) Incident Management
5 3 (8.11%) Software Distribution
6 1 (2.70%) Capacity Management
6 1 (2.70%) Network Monitoring
6 1 (2.70%) Kalman Filter
6 1 (2.70%) Line Management
6 1 (2.70%) IT Asset Management
6 1 (2.70%) ITSM
6 1 (2.70%) Workflow
6 1 (2.70%) Stakeholder Management
6 1 (2.70%) ERP
Programming Languages
1 2 (5.41%) SQL
2 1 (2.70%) Shell Script
2 1 (2.70%) C
2 1 (2.70%) Java
Qualifications
1 2 (5.41%) CCNA
1 2 (5.41%) Cisco Certification
1 2 (5.41%) SC Cleared
1 2 (5.41%) Security Cleared
2 1 (2.70%) DV Cleared
2 1 (2.70%) MCP
2 1 (2.70%) MCSE
2 1 (2.70%) MCSA
2 1 (2.70%) Microsoft Certification
2 1 (2.70%) ITIL Certification
2 1 (2.70%) MCTS
2 1 (2.70%) Degree
Quality Assurance & Compliance
1 3 (8.11%) SLA
2 1 (2.70%) QA
System Software
1 11 (29.73%) Active Directory
2 1 (2.70%) VMware Infrastructure
2 1 (2.70%) Hyper-V
Systems Management
1 1 (2.70%) OpenView
1 1 (2.70%) Tivoli
Vendors
1 12 (32.43%) Microsoft
2 6 (16.22%) Demandware
3 5 (13.51%) Lotus
4 3 (8.11%) Cisco
4 3 (8.11%) Remedy
5 2 (5.41%) VMware
5 2 (5.41%) Citrix
6 1 (2.70%) Avaya
6 1 (2.70%) Oracle
6 1 (2.70%) Veeam
6 1 (2.70%) SolarWinds
6 1 (2.70%) Symantec