The statistics below represent IT jobs advertised across the Hertfordshire region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

3 months to
29 May 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 124 150 134
Rank change year-on-year
+26 -16
Permanent jobs requiring a Technical Support Analyst 9 7 17
As % of all permanent IT jobs located in Hertfordshire 0.44% 0.30% 0.66%
As % of the Job Titles category 0.46% 0.31% 0.68%
Number of salaries quoted 8 7 15
Median salary £35,000 £28,000 £30,000
Median salary % change year-on-year
+25.00% -6.66%
90% offered a salary of more than £26,450 £26,000 £21,000
10% offered a salary of more than £35,300 £29,200 £34,400
UK excluding London median salary £27,500 £25,000 £27,000
% change year-on-year
+10.00% -7.40%
Technical Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1958 2243 2516
As % of all permanent IT jobs located in Hertfordshire 95.33% 97.06% 97.67%
Number of salaries quoted 1647 1793 2045
Median salary £45,000 £45,000 £40,000
Median salary % change year-on-year
- +12.50%
90% offered a salary of more than £26,500 £26,000 £26,000
10% offered a salary of more than £67,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in Hertfordshire

Technical Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Hertfordshire region.

Technical Support Analyst Salary Trend in Hertfordshire

Technical Support Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Hertfordshire region over the 3 months to 29 May 2016.

Technical Support Analyst Salary Histogram in Hertfordshire

Technical Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the Hertfordshire region over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +9 2 £27,500 +5.76%
Harpenden - 1 £24,000 -
Technical Support Analyst
East of England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 29 May 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Technical Support Analyst in the job title.

1 14 (77.78%) SQL
2 11 (61.11%) ITIL
3 9 (50.00%) MS Excel
3 9 (50.00%) Microsoft
4 8 (44.44%) Windows Server 2003
4 8 (44.44%) MS Office
4 8 (44.44%) Windows
4 8 (44.44%) Incident Management
4 8 (44.44%) Windows Server 2008
4 8 (44.44%) ITIL V3
5 5 (27.78%) .NET
6 4 (22.22%) Avaya
6 4 (22.22%) CTI
6 4 (22.22%) Nortel
6 4 (22.22%) WFM
6 4 (22.22%) Rockwell
7 3 (16.67%) Software Testing
7 3 (16.67%) Functional Testing
7 3 (16.67%) Analytical Skills
7 3 (16.67%) Data Validation
7 3 (16.67%) QA
7 3 (16.67%) User Acceptance Testing
7 3 (16.67%) VoIP
7 3 (16.67%) Telecoms
7 3 (16.67%) Validation
7 3 (16.67%) SQL Server
8 2 (11.11%) Unix
8 2 (11.11%) J2EE
8 2 (11.11%) SOAP
8 2 (11.11%) Web Services

Technical Support Analyst Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) CMS
Applications
1 9 (50.00%) MS Excel
2 8 (44.44%) MS Office
Business Applications
1 1 (5.56%) Dynamics AX
Communications & Networking
1 4 (22.22%) CTI
2 3 (16.67%) VoIP
Database & Business Intelligence
1 3 (16.67%) SQL Server
2 1 (5.56%) Relational Database
Development Applications
1 1 (5.56%) MorphX
General
1 3 (16.67%) Telecoms
2 2 (11.11%) Finance
3 1 (5.56%) Manufacturing
3 1 (5.56%) Spanish Language
Libraries, Frameworks & Software Standards
1 5 (27.78%) .NET
2 2 (11.11%) J2EE
2 2 (11.11%) SOAP
2 2 (11.11%) Web Services
3 1 (5.56%) ODBC
Miscellaneous
1 3 (16.67%) Analytical Skills
2 2 (11.11%) Statistics
3 1 (5.56%) Mainframe
3 1 (5.56%) Mobile Payment
Operating Systems
1 8 (44.44%) Windows
1 8 (44.44%) Windows Server 2003
1 8 (44.44%) Windows Server 2008
2 2 (11.11%) Unix
3 1 (5.56%) Android
3 1 (5.56%) Apple iOS
Processes & Methodologies
1 11 (61.11%) ITIL
2 8 (44.44%) Incident Management
2 8 (44.44%) ITIL V3
3 4 (22.22%) WFM
4 3 (16.67%) Data Validation
4 3 (16.67%) Functional Testing
4 3 (16.67%) Software Testing
4 3 (16.67%) User Acceptance Testing
4 3 (16.67%) Validation
5 2 (11.11%) Business Transformation
5 2 (11.11%) Network Monitoring
6 1 (5.56%) Agile Software Development
6 1 (5.56%) Business Intelligence
6 1 (5.56%) Content Management
6 1 (5.56%) ERP
6 1 (5.56%) Performance Monitoring
6 1 (5.56%) Regression Testing
Programming Languages
1 14 (77.78%) SQL
2 2 (11.11%) C
2 2 (11.11%) C#
2 2 (11.11%) C++
2 2 (11.11%) VB
3 1 (5.56%) X++
Qualifications
1 2 (11.11%) Degree
1 2 (11.11%) ITIL Certification
Quality Assurance & Compliance
1 3 (16.67%) QA
Vendors
1 9 (50.00%) Microsoft
2 4 (22.22%) Avaya
2 4 (22.22%) Nortel
2 4 (22.22%) Rockwell