The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 138 115 160
Rank change year-on-year
-23 +45
Permanent jobs requiring a Technical Support Analyst 5 12 12
As % of all permanent IT jobs located in Hertfordshire 0.22% 0.60% 0.40%
As % of the Job Titles category 0.22% 0.63% 0.42%
Number of salaries quoted 5 12 12
Average salary £30,000 £31,000 £25,000
Average salary % change year-on-year
-3.22% +24.00%
90% offered a salary of more than £27,500 £26,500 £22,500
10% offered a salary of more than £55,000 £35,000 £28,500
UK excluding London average salary £25,750 £30,500 £26,500
% change year-on-year
-15.57% +15.09%
Technical Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2245 1903 2866
As % of all permanent IT jobs located in Hertfordshire 96.73% 95.29% 96.50%
Number of salaries quoted 1857 1571 2265
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,000 £23,500 £25,000
10% offered a salary of more than £66,000 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Hertfordshire

Technical Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Hertfordshire region.

Technical Support Analyst Salary Trend in Hertfordshire

Technical Support Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Hertfordshire region over the 3 months to 23 September 2014.

Technical Support Analyst Salary Histogram in Hertfordshire

Technical Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Hertfordshire region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Welwyn Garden City - 3 £27,500 - 1
Watford -11 2 £55,000 +57.14%
Technical Support Analyst
East of England

Technical Support Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 23 September 2014, IT jobs across the Hertfordshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 18 (78.26%) Windows
1 18 (78.26%) Microsoft
2 15 (65.22%) MS Office
3 13 (56.52%) Citrix
4 12 (52.17%) MS Excel
4 12 (52.17%) TCP/IP
4 12 (52.17%) Windows Server 2003
4 12 (52.17%) Windows Server 2008
5 10 (43.48%) Legal
6 9 (39.13%) Windows XP
6 9 (39.13%) Active Directory
6 9 (39.13%) VMware
7 8 (34.78%) VMware Infrastructure
8 7 (30.43%) LAN
8 7 (30.43%) Cisco Certification
9 6 (26.09%) Microsoft Certification
9 6 (26.09%) Finance
9 6 (26.09%) Network Management
10 5 (21.74%) Linux
10 5 (21.74%) MCSE
10 5 (21.74%) CCNA
11 3 (13.04%) SQL
11 3 (13.04%) MySQL
11 3 (13.04%) SOAP
11 3 (13.04%) XML
11 3 (13.04%) ITIL
11 3 (13.04%) UNIX
11 3 (13.04%) Red Hat
11 3 (13.04%) Internet
11 3 (13.04%) Web Design

Technical Support Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 23 September 2014, IT jobs across the Hertfordshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.70%) Apache
1 2 (8.70%) Tomcat
1 2 (8.70%) Oracle Application Server
2 1 (4.35%) SharePoint Server
2 1 (4.35%) ColdFusion
Applications
1 15 (65.22%) MS Office
2 12 (52.17%) MS Excel
Business Applications
1 2 (8.70%) RiskWrite
Communications & Networking
1 12 (52.17%) TCP/IP
2 7 (30.43%) LAN
3 3 (13.04%) Internet
4 2 (8.70%) Firewall
4 2 (8.70%) Wireless
Database & Business Intelligence
1 3 (13.04%) MySQL
2 2 (8.70%) RDBMS
2 2 (8.70%) PostgreSQL
2 2 (8.70%) Relational Database
General
1 10 (43.48%) Legal
2 6 (26.09%) Finance
Libraries, Frameworks & Software Standards
1 3 (13.04%) SOAP
1 3 (13.04%) XML
2 2 (8.70%) J2EE
3 1 (4.35%) ASP.NET
3 1 (4.35%) DHTML
3 1 (4.35%) HTML
3 1 (4.35%) .NET
3 1 (4.35%) DOM
Miscellaneous
1 3 (13.04%) Analytical Skills
2 2 (8.70%) Clustering
2 2 (8.70%) Mathematics
2 2 (8.70%) Computer Science
2 2 (8.70%) Enterprise Software
Operating Systems
1 18 (78.26%) Windows
2 12 (52.17%) Windows Server 2003
2 12 (52.17%) Windows Server 2008
3 9 (39.13%) Windows XP
4 5 (21.74%) Linux
5 3 (13.04%) UNIX
5 3 (13.04%) Red Hat Enterprise Linux
6 1 (4.35%) Windows 7
Processes & Methodologies
1 6 (26.09%) Network Management
2 3 (13.04%) ITIL
2 3 (13.04%) Web Design
2 3 (13.04%) Incident Management
3 2 (8.70%) Performance Monitoring
3 2 (8.70%) Workflow
4 1 (4.35%) Six Sigma
Programming Languages
1 3 (13.04%) SQL
2 2 (8.70%) Shell Script
2 2 (8.70%) Bash Shell
2 2 (8.70%) Java
3 1 (4.35%) JavaScript
3 1 (4.35%) PHP
Qualifications
1 7 (30.43%) Cisco Certification
2 6 (26.09%) Microsoft Certification
3 5 (21.74%) MCSE
3 5 (21.74%) CCNA
4 2 (8.70%) Degree
5 1 (4.35%) Six Sigma Green Belt
Quality Assurance & Compliance
1 2 (8.70%) QA
2 1 (4.35%) SLA
System Software
1 9 (39.13%) Active Directory
2 8 (34.78%) VMware Infrastructure
Vendors
1 18 (78.26%) Microsoft
2 13 (56.52%) Citrix
3 9 (39.13%) VMware
4 3 (13.04%) Red Hat
5 2 (8.70%) Oracle
5 2 (8.70%) JBoss
5 2 (8.70%) Cisco
5 2 (8.70%) EnterpriseDB
6 1 (4.35%) Twitter
Welwyn Garden City, Hertfordshire
Absolute Solution Limited
Salary: From £28,000 to £30,000 per annum £30k plus bens
Posted: 5 days ago