The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 143 140 116
Rank change year-on-year
-3 -24
Permanent jobs requiring a Technical Support Analyst 8 7 31
As % of all permanent IT jobs located in Hertfordshire 0.36% 0.28% 1.17%
As % of the Job Titles category 0.37% 0.29% 1.23%
Number of salaries quoted 8 7 24
Average salary £29,000 £30,000 £27,500
Average salary % change year-on-year
-3.33% +9.09%
90% offered a salary of more than £26,000 £22,500 £22,500
10% offered a salary of more than £35,000 £30,800 £31,050
UK excluding London average salary £27,500 £25,250 £26,250
% change year-on-year
+8.91% -3.80%
Technical Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2141 2403 2518
As % of all permanent IT jobs located in Hertfordshire 95.07% 96.35% 95.27%
Number of salaries quoted 1746 1922 2109
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,500 £26,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Hertfordshire

Technical Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Hertfordshire region.

Technical Support Analyst Salary Trend in Hertfordshire

Technical Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Hertfordshire region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead - 6 £32,500 - 1
Watford - 2 £26,000 -
Technical Support Analyst
East of England

Technical Support Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 24 April 2015, IT jobs across the Hertfordshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 24 (72.73%) Analytical Skills
2 22 (66.67%) MySQL
3 17 (51.52%) SOAP
3 17 (51.52%) XML
3 17 (51.52%) UNIX
3 17 (51.52%) Linux
3 17 (51.52%) Internet
4 13 (39.39%) ITIL
4 13 (39.39%) .NET
4 13 (39.39%) Incident Management
5 11 (33.33%) Red Hat Enterprise Linux
5 11 (33.33%) Six Sigma Green Belt
5 11 (33.33%) ASP.NET
5 11 (33.33%) DHTML
5 11 (33.33%) HTML
5 11 (33.33%) JavaScript
5 11 (33.33%) PHP
5 11 (33.33%) DOM
5 11 (33.33%) ColdFusion
5 11 (33.33%) Red Hat
5 11 (33.33%) Six Sigma
6 10 (30.30%) SQL
7 9 (27.27%) Windows
7 9 (27.27%) Active Directory
8 8 (24.24%) Degree
8 8 (24.24%) Computer Science
9 7 (21.21%) Microsoft
10 6 (18.18%) SCCM
11 5 (15.15%) SQL Server
12 4 (12.12%) SAP

Technical Support Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 24 April 2015, IT jobs across the Hertfordshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (33.33%) ColdFusion
2 4 (12.12%) SharePoint
Applications
1 2 (6.06%) MS Excel
Business Applications
1 2 (6.06%) Dynamics AX
Cloud Services
1 2 (6.06%) Office 365
Communications & Networking
1 17 (51.52%) Internet
2 3 (9.09%) TCP/IP
Database & Business Intelligence
1 22 (66.67%) MySQL
2 5 (15.15%) SQL Server
3 2 (6.06%) SQL Server 2008
3 2 (6.06%) SQL Server 2012
Libraries, Frameworks & Software Standards
1 17 (51.52%) SOAP
1 17 (51.52%) XML
2 13 (39.39%) .NET
3 11 (33.33%) ASP.NET
3 11 (33.33%) DHTML
3 11 (33.33%) HTML
3 11 (33.33%) DOM
Miscellaneous
1 24 (72.73%) Analytical Skills
2 8 (24.24%) Computer Science
Operating Systems
1 17 (51.52%) UNIX
1 17 (51.52%) Linux
2 11 (33.33%) Red Hat Enterprise Linux
3 9 (27.27%) Windows
4 4 (12.12%) Windows Server 2008
4 4 (12.12%) Windows Server 2012
Processes & Methodologies
1 13 (39.39%) Incident Management
1 13 (39.39%) ITIL
2 11 (33.33%) Six Sigma
3 2 (6.06%) ERP
3 2 (6.06%) Project Planning
3 2 (6.06%) Resource Management
3 2 (6.06%) ITIL V3
Programming Languages
1 11 (33.33%) JavaScript
1 11 (33.33%) PHP
2 10 (30.30%) SQL
3 4 (12.12%) PowerShell
4 2 (6.06%) Java
Qualifications
1 11 (33.33%) Six Sigma Green Belt
2 8 (24.24%) Degree
3 4 (12.12%) MCSE
3 4 (12.12%) MCSA
3 4 (12.12%) Microsoft Certification
3 4 (12.12%) MCITP
System Software
1 9 (27.27%) Active Directory
2 2 (6.06%) VMware ESXi
Systems Management
1 6 (18.18%) SCCM
2 2 (6.06%) SCOM
Vendors
1 11 (33.33%) Red Hat
2 7 (21.21%) Microsoft
3 4 (12.12%) SAP
3 4 (12.12%) VMware
4 2 (6.06%) JD Edwards
Hemel Hempstead, Hertfordshire
Redrock Consulting Ltd
Salary: £25000 - £35000 per annum
Posted: 2 days ago