The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 127 130 147
Rank change year-on-year
+3 +17
Permanent jobs requiring a Technical Support Analyst 14 4 14
As % of all permanent IT jobs located in Hertfordshire 0.67% 0.19% 0.52%
As % of the Job Titles category 0.71% 0.20% 0.56%
Number of salaries quoted 14 4 14
Average salary £30,000 £21,500 £24,500
Average salary % change year-on-year
+39.53% -12.24%
UK excluding London average salary £30,000 £25,000 £27,500
% change year-on-year
+20.00% -9.09%
Technical Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1975 2023 2512
As % of all permanent IT jobs located in Hertfordshire 95.09% 95.79% 93.63%
Number of salaries quoted 1593 1565 2122
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,000 £25,000 £25,500
10% offered a salary of more than £65,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Hertfordshire

Technical Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Hertfordshire region.

Technical Support Analyst Salary Trend in Hertfordshire

Technical Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Hertfordshire region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Welwyn Garden City - 7 £30,000 -
Hemel Hempstead - 4 £35,000 -
Technical Support Analyst
East of England

Technical Support Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 2 March 2015, IT jobs across the Hertfordshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 31 (79.49%) Analytical Skills
2 29 (74.36%) MySQL
3 26 (66.67%) Linux
4 24 (61.54%) UNIX
4 24 (61.54%) SOAP
4 24 (61.54%) XML
5 23 (58.97%) Internet
6 16 (41.03%) Incident Management
6 16 (41.03%) .NET
7 15 (38.46%) HTML
7 15 (38.46%) Red Hat
7 15 (38.46%) Red Hat Enterprise Linux
8 14 (35.90%) Six Sigma Green Belt
8 14 (35.90%) Six Sigma
8 14 (35.90%) Degree
8 14 (35.90%) JavaScript
8 14 (35.90%) PHP
8 14 (35.90%) DOM
8 14 (35.90%) ITIL
8 14 (35.90%) DHTML
8 14 (35.90%) ASP.NET
8 14 (35.90%) ColdFusion
9 13 (33.33%) Computer Science
10 9 (23.08%) Active Directory
10 9 (23.08%) Windows
10 9 (23.08%) SQL
11 7 (17.95%) Microsoft
12 6 (15.38%) SQL Server
13 4 (10.26%) Java
13 4 (10.26%) Microsoft Certification

Technical Support Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 2 March 2015, IT jobs across the Hertfordshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (35.90%) ColdFusion
2 4 (10.26%) SharePoint
3 2 (5.13%) JBoss
3 2 (5.13%) Tomcat
4 1 (2.56%) WebLogic
4 1 (2.56%) Apache
4 1 (2.56%) Oracle Application Server
Applications
1 3 (7.69%) MS Excel
2 1 (2.56%) MS Office
Business Applications
1 2 (5.13%) Dynamics AX
2 1 (2.56%) RiskWrite
Communications & Networking
1 23 (58.97%) Internet
2 4 (10.26%) TCP/IP
3 1 (2.56%) FTP
3 1 (2.56%) Firewall
3 1 (2.56%) SSH
3 1 (2.56%) PuTTY
3 1 (2.56%) WinSCP
Database & Business Intelligence
1 29 (74.36%) MySQL
2 6 (15.38%) SQL Server
3 2 (5.13%) SQL Server 2008
3 2 (5.13%) SQL Server 2012
4 1 (2.56%) Oracle Database
4 1 (2.56%) Relational Database
4 1 (2.56%) RDBMS
4 1 (2.56%) PostgreSQL
Development Applications
1 1 (2.56%) Toad
1 1 (2.56%) JIRA
Libraries, Frameworks & Software Standards
1 24 (61.54%) SOAP
1 24 (61.54%) XML
2 16 (41.03%) .NET
3 15 (38.46%) HTML
4 14 (35.90%) DHTML
4 14 (35.90%) DOM
4 14 (35.90%) ASP.NET
5 1 (2.56%) Middleware
5 1 (2.56%) Oracle Fusion
5 1 (2.56%) J2EE
Miscellaneous
1 31 (79.49%) Analytical Skills
2 13 (33.33%) Computer Science
3 1 (2.56%) Enterprise Software
3 1 (2.56%) Clustering
3 1 (2.56%) Mathematics
3 1 (2.56%) Physics
Operating Systems
1 26 (66.67%) Linux
2 24 (61.54%) UNIX
3 15 (38.46%) Red Hat Enterprise Linux
4 9 (23.08%) Windows
5 4 (10.26%) Windows Server 2008
5 4 (10.26%) Windows Server 2012
Processes & Methodologies
1 16 (41.03%) Incident Management
2 14 (35.90%) ITIL
2 14 (35.90%) Six Sigma
3 2 (5.13%) ERP
3 2 (5.13%) Project Planning
3 2 (5.13%) Resource Management
4 1 (2.56%) Performance Monitoring
4 1 (2.56%) Stakeholder Management
Programming Languages
1 14 (35.90%) JavaScript
1 14 (35.90%) PHP
2 9 (23.08%) SQL
3 4 (10.26%) PowerShell
3 4 (10.26%) Java
4 2 (5.13%) Shell Script
5 1 (2.56%) Bash Shell
Qualifications
1 14 (35.90%) Degree
1 14 (35.90%) Six Sigma Green Belt
2 4 (10.26%) MCSE
2 4 (10.26%) MCSA
2 4 (10.26%) Microsoft Certification
2 4 (10.26%) MCITP
3 1 (2.56%) VCP4
System Software
1 9 (23.08%) Active Directory
2 2 (5.13%) VMware ESXi
Systems Management
1 4 (10.26%) SCCM
2 2 (5.13%) SCOM
3 1 (2.56%) Tivoli
Vendors
1 15 (38.46%) Red Hat
2 7 (17.95%) Microsoft
3 4 (10.26%) VMware
4 2 (5.13%) JD Edwards
4 2 (5.13%) Oracle
4 2 (5.13%) SAP
5 1 (2.56%) EnterpriseDB
5 1 (2.56%) Twitter