The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 135 124 162
Rank change year-on-year
-11 +38
Permanent jobs requiring a Technical Support Analyst 2 8 8
As % of all permanent IT jobs located in Hertfordshire 0.084% 0.39% 0.28%
As % of the Job Titles category 0.086% 0.41% 0.29%
Number of salaries quoted 2 8 8
Average salary £28,500 £31,000 £26,750
Average salary % change year-on-year
-8.06% +15.88%
90% offered a salary of more than £21,700 £24,100 £22,500
10% offered a salary of more than £35,300 £32,050 £28,500
UK excluding London average salary £28,250 £31,000 £27,500
% change year-on-year
-8.87% +12.72%
Technical Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2315 1951 2743
As % of all permanent IT jobs located in Hertfordshire 96.66% 94.80% 96.08%
Number of salaries quoted 1910 1572 2177
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,500 £23,500 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Hertfordshire

Technical Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Hertfordshire region.

Technical Support Analyst Salary Trend in Hertfordshire

Technical Support Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Hertfordshire region over the 3 months to 22 August 2014.

Technical Support Analyst Salary Histogram in Hertfordshire

Technical Support Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 22 August 2014, IT jobs across the Hertfordshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 18 (100.00%) Microsoft
2 16 (88.89%) Windows
3 15 (83.33%) MS Office
4 13 (72.22%) Citrix
5 12 (66.67%) Windows Server 2003
5 12 (66.67%) MS Excel
5 12 (66.67%) TCP/IP
5 12 (66.67%) Windows Server 2008
6 10 (55.56%) Legal
7 9 (50.00%) VMware
7 9 (50.00%) Windows XP
8 8 (44.44%) VMware Infrastructure
9 7 (38.89%) LAN
9 7 (38.89%) Active Directory
9 7 (38.89%) Cisco Certification
10 6 (33.33%) Microsoft Certification
10 6 (33.33%) Finance
10 6 (33.33%) Network Management
11 5 (27.78%) CCNA
11 5 (27.78%) MCSE
12 3 (16.67%) Web Design
12 3 (16.67%) SQL
13 2 (11.11%) Cisco
13 2 (11.11%) ITIL
13 2 (11.11%) Wireless
13 2 (11.11%) Workflow
13 2 (11.11%) Mathematics
13 2 (11.11%) QA
14 1 (5.56%) SharePoint Server
14 1 (5.56%) Windows 7

Technical Support Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 22 August 2014, IT jobs across the Hertfordshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.56%) SharePoint Server
Applications
1 15 (83.33%) MS Office
2 12 (66.67%) MS Excel
Communications & Networking
1 12 (66.67%) TCP/IP
2 7 (38.89%) LAN
3 2 (11.11%) Wireless
General
1 10 (55.56%) Legal
2 6 (33.33%) Finance
Miscellaneous
1 2 (11.11%) Mathematics
Operating Systems
1 16 (88.89%) Windows
2 12 (66.67%) Windows Server 2003
2 12 (66.67%) Windows Server 2008
3 9 (50.00%) Windows XP
4 1 (5.56%) Windows 7
Processes & Methodologies
1 6 (33.33%) Network Management
2 3 (16.67%) Web Design
3 2 (11.11%) ITIL
3 2 (11.11%) Workflow
Programming Languages
1 3 (16.67%) SQL
Qualifications
1 7 (38.89%) Cisco Certification
2 6 (33.33%) Microsoft Certification
3 5 (27.78%) CCNA
3 5 (27.78%) MCSE
Quality Assurance & Compliance
1 2 (11.11%) QA
2 1 (5.56%) SLA
System Software
1 8 (44.44%) VMware Infrastructure
2 7 (38.89%) Active Directory
Vendors
1 18 (100.00%) Microsoft
2 13 (72.22%) Citrix
3 9 (50.00%) VMware
4 2 (11.11%) Cisco
Watford, Hertfordshire
RecruitmentRevolution.com Limited
Salary: From £50,000 to £60,000 per annum + Benefits + Bonus
Posted: Yesterday