The table below looks at the statistics for Service Management skills in IT jobs advertised for the Horsham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 33 - -
Rank change year-on-year
- 0
Permanent jobs citing Service Management 2 0 0
As % of all permanent IT jobs located in Horsham 1.32% - -
As % of the Processes & Methodologies category 1.45% - -
Number of salaries quoted 2 0 0
Average salary £39,000 - -
UK excluding London average salary £42,500 £45,000 £42,000
% change year-on-year
-5.55% +7.14%
Service Management
West Sussex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Horsham region.

Processes & Methodologies Category
Horsham
Permanent IT job ads with a match in the
Processes & Methodologies category
138 77 112
As % of all permanent IT jobs located in Horsham 91.39% 79.38% 92.56%
Number of salaries quoted 137 74 111
Average salary £50,000 £32,000 £35,000
Average salary % change year-on-year
+56.25% -8.57%
90% offered a salary of more than £35,000 £23,000 £25,000
10% offered a salary of more than £60,000 £50,000 £45,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Management
Jobs Demand Trend in Horsham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Horsham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Horsham

Service Management
Salary Trend in Horsham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Horsham region.

Service Management Salary Trend in Horsham

Service Management
Top 30 Related IT Skills in Horsham

For the 6 months to 24 October 2014, IT jobs across the Horsham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 15 (68.18%) Problem Management
2 14 (63.64%) ITIL
3 13 (59.09%) ITSM
4 12 (54.55%) Advertising
5 11 (50.00%) Finance
6 9 (40.91%) XML
6 9 (40.91%) Tomcat
6 9 (40.91%) DNS
7 8 (36.36%) SSL
7 8 (36.36%) Apache
7 8 (36.36%) IIS
7 8 (36.36%) CSS
7 8 (36.36%) E-business
7 8 (36.36%) LAMP
7 8 (36.36%) WAMP
8 6 (27.27%) MS Excel
9 5 (22.73%) VB
9 5 (22.73%) SAN
9 5 (22.73%) NAS
10 4 (18.18%) Data Analysis
10 4 (18.18%) MS PowerPoint
10 4 (18.18%) Publishing
10 4 (18.18%) VBA
10 4 (18.18%) Crystal Reports
10 4 (18.18%) Business Objects
10 4 (18.18%) SQL
11 3 (13.64%) IBM
12 2 (9.09%) Continuous Improvement
12 2 (9.09%) Citrix
12 2 (9.09%) ITIL Certification

Service Management
Top Related IT Skills in Horsham by Category

For the 6 months to 24 October 2014, IT jobs across the Horsham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (40.91%) Tomcat
2 8 (36.36%) IIS
2 8 (36.36%) Apache
3 1 (4.55%) CICS
Applications
1 6 (27.27%) MS Excel
2 4 (18.18%) MS PowerPoint
Communications & Networking
1 9 (40.91%) DNS
2 8 (36.36%) SSL
3 5 (22.73%) SAN
3 5 (22.73%) NAS
Database & Business Intelligence
1 4 (18.18%) Crystal Reports
2 1 (4.55%) MS Access
General
1 12 (54.55%) Advertising
2 11 (50.00%) Finance
3 4 (18.18%) Publishing
Job Titles
1 11 (50.00%) Technical Manager
2 9 (40.91%) Service Manager
3 8 (36.36%) Technical Services Manager
4 5 (22.73%) Report Analyst
4 5 (22.73%) Analyst
5 3 (13.64%) Technical Support
5 3 (13.64%) Technical Support Manager
5 3 (13.64%) Support Manager
6 2 (9.09%) Storage Specialist
6 2 (9.09%) Service Desk Team Leader
6 2 (9.09%) Team Leader
6 2 (9.09%) Technical Specialist
7 1 (4.55%) Infrastructure Manager
7 1 (4.55%) Data Analyst
7 1 (4.55%) Infrastructure Services Manager
7 1 (4.55%) DevOps Engineer
7 1 (4.55%) Web Manager
Libraries, Frameworks & Software Standards
1 9 (40.91%) XML
2 8 (36.36%) LAMP
2 8 (36.36%) CSS
2 8 (36.36%) WAMP
3 1 (4.55%) REST
3 1 (4.55%) Servlets
3 1 (4.55%) SOAP
3 1 (4.55%) JSON
Miscellaneous
1 1 (4.55%) Mainframe
1 1 (4.55%) IBM Mainframe
1 1 (4.55%) Data Extraction
1 1 (4.55%) Analytical Skills
Operating Systems
1 1 (4.55%) zOS
Processes & Methodologies
1 15 (68.18%) Problem Management
2 14 (63.64%) ITIL
3 13 (59.09%) ITSM
4 8 (36.36%) E-business
5 4 (18.18%) Data Analysis
6 2 (9.09%) Continuous Improvement
7 1 (4.55%) DevOps
7 1 (4.55%) Statistical Analysis
Programming Languages
1 5 (22.73%) VB
2 4 (18.18%) VBA
2 4 (18.18%) SQL
3 1 (4.55%) Java
Qualifications
1 2 (9.09%) ITIL Certification
Quality Assurance & Compliance
1 2 (9.09%) SLA
System Software
1 1 (4.55%) Active Directory
Vendors
1 4 (18.18%) Business Objects
2 3 (13.64%) IBM
3 2 (9.09%) Citrix
4 1 (4.55%) Microsoft