The table below looks at the statistics for Service Management skills in IT jobs advertised for the Horsham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 35 11 -
Rank change year-on-year
-24 -
Permanent jobs citing Service Management 6 45 0
As % of all permanent IT jobs located in Horsham 2.84% 19.15% -
As % of the Processes & Methodologies category 3.19% 22.73% -
Number of salaries quoted 2 36 0
Average salary £17,000 £71,500 -
Average salary % change year-on-year
-76.22% -
UK excluding London average salary £45,000 £46,500 £45,000
% change year-on-year
-3.22% +3.33%
Service Management
West Sussex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Horsham region.

Processes & Methodologies Category
Horsham
Permanent IT job ads with a match in the
Processes & Methodologies category
188 198 88
As % of all permanent IT jobs located in Horsham 89.10% 84.26% 80.00%
Number of salaries quoted 172 176 82
Average salary £37,500 £50,000 £42,500
Average salary % change year-on-year
-25.00% +17.64%
90% offered a salary of more than £25,000 £30,000 £23,500
10% offered a salary of more than £50,000 £45,000 £71,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Horsham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Horsham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Horsham

Service Management
Salary Trend in Horsham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Horsham region.

Service Management Salary Trend in Horsham

Service Management
Top 30 Related IT Skills in Horsham

For the 6 months to 21 April 2015, IT jobs across the Horsham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 10 (83.33%) ITIL
2 4 (33.33%) MCP
2 4 (33.33%) Windows
2 4 (33.33%) MS Excel
2 4 (33.33%) Windows XP
2 4 (33.33%) SLA
2 4 (33.33%) Microsoft
2 4 (33.33%) Risk Management
2 4 (33.33%) Android
2 4 (33.33%) Apple iOS
2 4 (33.33%) Windows 8
2 4 (33.33%) Analytical Skills
2 4 (33.33%) ITIL V3
2 4 (33.33%) MS Office
3 2 (16.67%) Continuous Improvement
3 2 (16.67%) Yammer
3 2 (16.67%) Continuous Delivery
3 2 (16.67%) Lync
3 2 (16.67%) Finance
3 2 (16.67%) Stakeholder Management
3 2 (16.67%) Supplier Management
3 2 (16.67%) Incident Management
3 2 (16.67%) Degree
3 2 (16.67%) Problem Management
3 2 (16.67%) Matrix Management
3 2 (16.67%) Service Delivery
3 2 (16.67%) Change Management
3 2 (16.67%) ITSM
3 2 (16.67%) Citrix
3 2 (16.67%) WAN

Service Management
Top Related IT Skills in Horsham by Category

For the 6 months to 21 April 2015, IT jobs across the Horsham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (16.67%) SharePoint
1 2 (16.67%) Lync
Applications
1 4 (33.33%) MS Office
1 4 (33.33%) MS Excel
Cloud Services
1 2 (16.67%) Yammer
Communications & Networking
1 2 (16.67%) WAN
1 2 (16.67%) DNS
General
1 2 (16.67%) Finance
Job Titles
1 4 (33.33%) Analyst
1 4 (33.33%) Support Analyst
1 4 (33.33%) Applications Support Analyst
1 4 (33.33%) Applications Support
1 4 (33.33%) IT Support
2 2 (16.67%) Graduate
2 2 (16.67%) Services Delivery Manager
2 2 (16.67%) Service Manager
2 2 (16.67%) Team Leader
2 2 (16.67%) Delivery Manager
2 2 (16.67%) IT Graduate
2 2 (16.67%) Trainee
2 2 (16.67%) Service Desk Team Leader
3 1 (8.33%) Technical Support
3 1 (8.33%) 1st Line Support
Miscellaneous
1 4 (33.33%) Analytical Skills
Operating Systems
1 4 (33.33%) Windows
1 4 (33.33%) Windows XP
1 4 (33.33%) Android
1 4 (33.33%) Apple iOS
1 4 (33.33%) Windows 8
Processes & Methodologies
1 10 (83.33%) ITIL
2 4 (33.33%) Risk Management
2 4 (33.33%) ITIL V3
3 2 (16.67%) Continuous Improvement
3 2 (16.67%) Continuous Delivery
3 2 (16.67%) Stakeholder Management
3 2 (16.67%) Supplier Management
3 2 (16.67%) Incident Management
3 2 (16.67%) Problem Management
3 2 (16.67%) Matrix Management
3 2 (16.67%) Service Delivery
3 2 (16.67%) Change Management
3 2 (16.67%) ITSM
Qualifications
1 4 (33.33%) MCP
2 2 (16.67%) Degree
Quality Assurance & Compliance
1 4 (33.33%) SLA
Vendors
1 4 (33.33%) Microsoft
2 2 (16.67%) Citrix