The first table below looks at the demand for ITSM skills in IT jobs advertised for the Hounslow region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Hounslow region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 27 10 -
Rank change year-on-year
-17 -
Permanent jobs citing ITSM 9 11 0
As % of all permanent IT jobs located in Hounslow 6.21% 12.36% -
As % of the Processes & Methodologies category 7.14% 15.49% -
Number of salaries quoted 0 1 0
Average salary - £40,000 -
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%
Processes & Methodologies Category
Hounslow
Permanent IT job ads with a match in the
Processes & Methodologies category
126 71 41
As % of all permanent IT jobs located in Hounslow 86.90% 79.78% 77.36%
Number of salaries quoted 103 45 38
Average salary £52,500 £47,500 £40,000
Average salary % change year-on-year
+10.52% +18.75%
90% offered a salary of more than £37,500 £43,000 £38,500
10% offered a salary of more than £77,500 £75,000 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
London

ITSM
Jobs Demand Trend in Hounslow

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Hounslow region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hounslow

ITSM
Salary Trend in Hounslow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hounslow region.

ITSM Salary Trend in Hounslow

ITSM
Top 14 Related IT Skills in Hounslow

For the 6 months to 30 July 2014, IT jobs across the Hounslow region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 22 (100.00%) Remedy
1 22 (100.00%) Service Management
1 22 (100.00%) Remedy ITSM
2 21 (95.45%) BMC
3 16 (72.73%) Workflow
3 16 (72.73%) Project Management
4 6 (27.27%) Change Management
5 5 (22.73%) Incident Management
5 5 (22.73%) Problem Management
6 1 (4.55%) ITIL
6 1 (4.55%) MS Excel
6 1 (4.55%) SLA
6 1 (4.55%) ITIL Certification
6 1 (4.55%) Performance Management

ITSM
Top Related IT Skills in Hounslow by Category

For the 6 months to 30 July 2014, IT jobs across the Hounslow region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (4.55%) MS Excel
Business Applications
1 22 (100.00%) Remedy ITSM
Job Titles
1 21 (95.45%) ITSM Consultant
1 21 (95.45%) Consultant
2 19 (86.36%) Senior Consultant
2 19 (86.36%) Remedy Consultant
2 19 (86.36%) Senior Remedy Consultant
3 5 (22.73%) Support Consultant
4 3 (13.64%) Senior Support Consultant
5 1 (4.55%) Head of Service Management
Processes & Methodologies
1 22 (100.00%) Service Management
2 16 (72.73%) Workflow
2 16 (72.73%) Project Management
3 6 (27.27%) Change Management
4 5 (22.73%) Incident Management
4 5 (22.73%) Problem Management
5 1 (4.55%) ITIL
5 1 (4.55%) Performance Management
Qualifications
1 1 (4.55%) ITIL Certification
Quality Assurance & Compliance
1 1 (4.55%) SLA
Vendors
1 22 (100.00%) Remedy
2 21 (95.45%) BMC