The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hounslow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 24 - 17
Rank change year-on-year
- 0
Permanent jobs citing Service Management 1 0 5
As % of all permanent IT jobs located in Hounslow 0.92% - 5.68%
As % of the Processes & Methodologies category 1.06% - 6.10%
Number of salaries quoted 1 0 0
Average salary £55,000 - -
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hounslow region.

Processes & Methodologies Category
Hounslow
Permanent IT job ads with a match in the
Processes & Methodologies category
94 103 82
As % of all permanent IT jobs located in Hounslow 86.24% 94.50% 93.18%
Number of salaries quoted 61 47 69
Average salary £49,000 £52,500 £45,000
Average salary % change year-on-year
-6.66% +16.66%
90% offered a salary of more than £37,500 £39,000 £37,500
10% offered a salary of more than £53,420 £65,000 £80,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Hounslow

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Hounslow region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hounslow

Service Management
Salary Trend in Hounslow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hounslow region.

Service Management Salary Trend in Hounslow

Service Management
Top 30 Related IT Skills in Hounslow

For the 6 months to 10 February 2016, IT jobs across the Hounslow region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 7 (100.00%) ITIL
2 6 (85.71%) Service Delivery
3 5 (71.43%) MPLS
3 5 (71.43%) DPNSS
3 5 (71.43%) QSIG
3 5 (71.43%) H.323
3 5 (71.43%) Telecoms
3 5 (71.43%) Cisco IPCC
3 5 (71.43%) CCVP
3 5 (71.43%) IP Telephony
3 5 (71.43%) FCAPS
3 5 (71.43%) VoIP
3 5 (71.43%) Ethernet
3 5 (71.43%) TCP/IP
3 5 (71.43%) Cisco
3 5 (71.43%) CCNP
3 5 (71.43%) CCNA
3 5 (71.43%) Cisco Certification
3 5 (71.43%) Cisco IPT
3 5 (71.43%) Network Management
3 5 (71.43%) CCNP Voice
4 3 (42.86%) ITSM
4 3 (42.86%) Ericsson
4 3 (42.86%) HNC
4 3 (42.86%) HND
4 3 (42.86%) Degree
5 2 (28.57%) Cisco CUCM
5 2 (28.57%) PRINCE2
6 1 (14.29%) Project Management
6 1 (14.29%) Incident Management

Service Management
Top Related IT Skills in Hounslow by Category

For the 6 months to 10 February 2016, IT jobs across the Hounslow region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (14.29%) MS Excel
1 1 (14.29%) MS Office
Communications & Networking
1 5 (71.43%) Cisco IPT
1 5 (71.43%) DPNSS
1 5 (71.43%) Ethernet
1 5 (71.43%) FCAPS
1 5 (71.43%) H.323
1 5 (71.43%) IP Telephony
1 5 (71.43%) MPLS
1 5 (71.43%) QSIG
1 5 (71.43%) TCP/IP
1 5 (71.43%) VoIP
General
1 5 (71.43%) Telecoms
Job Titles
1 4 (57.14%) Network Engineer
2 3 (42.86%) Voice Engineer
3 2 (28.57%) Senior Manager
3 2 (28.57%) Voice Network Engineer
4 1 (14.29%) Delivery Manager
4 1 (14.29%) Incident Manager
4 1 (14.29%) ITIL Incident Manager
4 1 (14.29%) ITIL Manager
4 1 (14.29%) Senior Incident Manager
4 1 (14.29%) Senior Service Manager
4 1 (14.29%) Senior Services Delivery Manager
4 1 (14.29%) Service Manager
4 1 (14.29%) Services Delivery Manager
4 1 (14.29%) VoIP Engineer
Miscellaneous
1 1 (14.29%) Data Centre
1 1 (14.29%) Driving Licence
Processes & Methodologies
1 7 (100.00%) ITIL
2 6 (85.71%) Service Delivery
3 5 (71.43%) Network Management
4 3 (42.86%) ITSM
5 2 (28.57%) PRINCE2
6 1 (14.29%) Continuous Improvement
6 1 (14.29%) Incident Management
6 1 (14.29%) ITIL V3
6 1 (14.29%) Line Management
6 1 (14.29%) Matrix Management
6 1 (14.29%) Problem Management
6 1 (14.29%) Project Management
Programming Languages
1 1 (14.29%) C
Qualifications
1 5 (71.43%) CCNA
1 5 (71.43%) CCNP
1 5 (71.43%) CCNP Voice
1 5 (71.43%) CCVP
1 5 (71.43%) Cisco Certification
2 3 (42.86%) Degree
2 3 (42.86%) HNC
2 3 (42.86%) HND
3 1 (14.29%) CCIE
3 1 (14.29%) SC Cleared
3 1 (14.29%) Security Cleared
Quality Assurance & Compliance
1 1 (14.29%) SLA
Systems Management
1 5 (71.43%) Cisco IPCC
2 2 (28.57%) Cisco CUCM
Vendors
1 5 (71.43%) Cisco
2 3 (42.86%) Ericsson
3 1 (14.29%) Mercator
3 1 (14.29%) Microsoft
3 1 (14.29%) SunGard