The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hounslow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 24 16 -
Rank change year-on-year
-8 -
Permanent jobs citing Service Management 3 9 0
As % of all permanent IT jobs located in Hounslow 3.13% 7.69% -
As % of the Processes & Methodologies category 3.45% 9.89% -
Number of salaries quoted 2 3 0
Average salary £49,500 £51,250 -
Average salary % change year-on-year
-3.41% -
UK excluding London average salary £42,500 £45,000 £41,000
% change year-on-year
-5.55% +9.75%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hounslow region.

Processes & Methodologies Category
Hounslow
Permanent IT job ads with a match in the
Processes & Methodologies category
87 91 42
As % of all permanent IT jobs located in Hounslow 90.63% 77.78% 82.35%
Number of salaries quoted 73 75 40
Average salary £46,500 £45,000 £46,500
Average salary % change year-on-year
+3.33% -3.22%
90% offered a salary of more than £37,500 £40,000 £31,500
10% offered a salary of more than £77,500 £80,000 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Hounslow

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Hounslow region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hounslow

Service Management
Salary Trend in Hounslow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hounslow region.

Service Management Salary Trend in Hounslow

Service Management
Top 30 Related IT Skills in Hounslow

For the 6 months to 23 September 2014, IT jobs across the Hounslow region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 16 (94.12%) ITSM
2 15 (88.24%) Remedy
2 15 (88.24%) Remedy ITSM
3 14 (82.35%) BMC
4 12 (70.59%) Project Management
5 11 (64.71%) Workflow
6 6 (35.29%) Change Management
7 3 (17.65%) ITIL
7 3 (17.65%) Incident Management
7 3 (17.65%) Problem Management
8 2 (11.76%) Analytical Skills
8 2 (11.76%) Aruba
8 2 (11.76%) F5
8 2 (11.76%) VLAN
8 2 (11.76%) Fortinet
8 2 (11.76%) Degree
8 2 (11.76%) HNC
8 2 (11.76%) HND
8 2 (11.76%) MPLS
8 2 (11.76%) OSPF
8 2 (11.76%) VoIP
8 2 (11.76%) WLAN
8 2 (11.76%) Ethernet
8 2 (11.76%) TCP/IP
8 2 (11.76%) VPN
8 2 (11.76%) SLA
8 2 (11.76%) Cisco
8 2 (11.76%) Microsoft
8 2 (11.76%) CCNA
8 2 (11.76%) Cisco Certification

Service Management
Top Related IT Skills in Hounslow by Category

For the 6 months to 23 September 2014, IT jobs across the Hounslow region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 2 (11.76%) MS Office
2 1 (5.88%) MS Excel
Business Applications
1 15 (88.24%) Remedy ITSM
Communications & Networking
1 2 (11.76%) VoIP
1 2 (11.76%) WLAN
1 2 (11.76%) Ethernet
1 2 (11.76%) TCP/IP
1 2 (11.76%) VPN
1 2 (11.76%) MPLS
1 2 (11.76%) OSPF
1 2 (11.76%) BGP
1 2 (11.76%) VLAN
General
1 2 (11.76%) Telecoms
Job Titles
1 14 (82.35%) Senior Consultant
1 14 (82.35%) Consultant
1 14 (82.35%) Remedy Consultant
1 14 (82.35%) Senior Remedy Consultant
1 14 (82.35%) ITSM Consultant
2 3 (17.65%) Support Consultant
2 3 (17.65%) Senior Support Consultant
3 1 (5.88%) Deployment Engineer
3 1 (5.88%) Head of Service Management
3 1 (5.88%) Designer
3 1 (5.88%) Network Engineer
3 1 (5.88%) Network Designer
Miscellaneous
1 2 (11.76%) Analytical Skills
Processes & Methodologies
1 16 (94.12%) ITSM
2 12 (70.59%) Project Management
3 11 (64.71%) Workflow
4 6 (35.29%) Change Management
5 3 (17.65%) ITIL
5 3 (17.65%) Incident Management
5 3 (17.65%) Problem Management
6 2 (11.76%) Data Analysis
7 1 (5.88%) Performance Management
7 1 (5.88%) Continuous Improvement
7 1 (5.88%) Quality Management
Qualifications
1 2 (11.76%) HNC
1 2 (11.76%) HND
1 2 (11.76%) CCNA
1 2 (11.76%) Cisco Certification
1 2 (11.76%) Degree
2 1 (5.88%) ITIL Certification
Quality Assurance & Compliance
1 2 (11.76%) SLA
Vendors
1 15 (88.24%) Remedy
2 14 (82.35%) BMC
3 2 (11.76%) Cisco
3 2 (11.76%) Microsoft
3 2 (11.76%) Fortinet
3 2 (11.76%) Aruba
3 2 (11.76%) F5
4 1 (5.88%) CheckPoint
4 1 (5.88%) Trillium