The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Ipswich region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank 45 - 51
Rank change year-on-year
- 0
Permanent jobs requiring a 3rd Line Support 1 0 7
As % of all permanent IT jobs located in Ipswich 0.35% - 1.77%
As % of the Job Titles category 0.36% - 1.78%
Number of salaries quoted 1 0 7
Average salary £32,500 - £40,000
UK excluding London average salary £34,000 £34,500 £34,500
% change year-on-year
-1.44% -
3rd Line Support
Suffolk

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Ipswich region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Ipswich
Permanent IT job ads with a match in the
Job Titles category
275 314 393
As % of all permanent IT jobs located in Ipswich 96.49% 97.52% 99.24%
Number of salaries quoted 215 300 354
Average salary £37,500 £40,000 £35,000
Average salary % change year-on-year
-6.25% +14.28%
90% offered a salary of more than £22,500 £23,500 £21,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Ipswich

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Ipswich region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Ipswich

3rd Line Support
Salary Trend in Ipswich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Ipswich region.

3rd Line Support Salary Trend in Ipswich

3rd Line Support
Top 30 Related IT Skills in Ipswich

For the 6 months to 24 October 2014, IT jobs across the Ipswich region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 7 (100.00%) Windows
1 7 (100.00%) Active Directory
2 6 (85.71%) VMware
2 6 (85.71%) VMware Infrastructure
3 5 (71.43%) TCP/IP
4 4 (57.14%) DNS
4 4 (57.14%) MS Exchange
4 4 (57.14%) SQL
4 4 (57.14%) DHCP
4 4 (57.14%) Exchange Server 2010
5 3 (42.86%) Firewall
5 3 (42.86%) SAN
5 3 (42.86%) IIS
6 2 (28.57%) Web Services
6 2 (28.57%) ITIL
6 2 (28.57%) VoIP
6 2 (28.57%) Microsoft
6 2 (28.57%) Service Delivery
6 2 (28.57%) Wi-Fi
6 2 (28.57%) Business Continuity
6 2 (28.57%) NAS
6 2 (28.57%) SCCM
6 2 (28.57%) SCOM
6 2 (28.57%) iSCSI
6 2 (28.57%) Disaster Recovery
6 2 (28.57%) Amazon AWS
7 1 (14.29%) Office 365
7 1 (14.29%) Exchange Server 2013
7 1 (14.29%) Windows Server 2008
7 1 (14.29%) XenApp

3rd Line Support
Top Related IT Skills in Ipswich by Category

For the 6 months to 24 October 2014, IT jobs across the Ipswich region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (57.14%) MS Exchange
1 4 (57.14%) Exchange Server 2010
2 3 (42.86%) IIS
3 1 (14.29%) Exchange Server 2013
3 1 (14.29%) Exchange Server 2007
Applications
1 1 (14.29%) MS Excel
Cloud Services
1 2 (28.57%) Amazon AWS
2 1 (14.29%) Office 365
Communications & Networking
1 5 (71.43%) TCP/IP
2 4 (57.14%) DNS
2 4 (57.14%) DHCP
3 3 (42.86%) SAN
3 3 (42.86%) Firewall
4 2 (28.57%) Wi-Fi
4 2 (28.57%) iSCSI
4 2 (28.57%) NAS
4 2 (28.57%) VoIP
5 1 (14.29%) WAN
5 1 (14.29%) LAN
Libraries, Frameworks & Software Standards
1 2 (28.57%) Web Services
Operating Systems
1 7 (100.00%) Windows
2 1 (14.29%) Linux
2 1 (14.29%) Windows XP
2 1 (14.29%) Windows Server 2003
2 1 (14.29%) Windows Server 2008
2 1 (14.29%) Windows 7
Processes & Methodologies
1 2 (28.57%) ITIL
1 2 (28.57%) Service Delivery
1 2 (28.57%) Disaster Recovery
1 2 (28.57%) Business Continuity
2 1 (14.29%) Change Management
2 1 (14.29%) CRM
2 1 (14.29%) Project Management
Programming Languages
1 4 (57.14%) SQL
Qualifications
1 1 (14.29%) Microsoft Certification
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 7 (100.00%) Active Directory
2 6 (85.71%) VMware Infrastructure
3 1 (14.29%) Hyper-V
3 1 (14.29%) XenApp
Systems Management
1 2 (28.57%) SCCM
1 2 (28.57%) SCOM
Vendors
1 6 (85.71%) VMware
2 2 (28.57%) Microsoft
3 1 (14.29%) Citrix
3 1 (14.29%) Sage
3 1 (14.29%) CheckPoint
3 1 (14.29%) Cisco