The table below looks at the statistics for SLA skills in IT jobs advertised for the Ipswich region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 50 43 40
Rank change year-on-year
-7 -3
Permanent jobs citing SLA 2 2 7
As % of all permanent IT jobs located in Ipswich 0.57% 0.83% 2.37%
As % of the Quality Assurance & Compliance category 7.41% 20.00% 38.89%
Number of salaries quoted 2 2 7
Average salary £36,250 £37,500 £40,000
Average salary % change year-on-year
-3.33% -6.25%
UK excluding London average salary £35,000 £32,625 £36,000
% change year-on-year
+7.27% -9.37%
SLA
Suffolk

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Ipswich region.

Quality Assurance & Compliance Category
Ipswich
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
27 10 18
As % of all permanent IT jobs located in Ipswich 7.71% 4.17% 6.10%
Number of salaries quoted 25 8 16
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £36,000 £31,000 £28,750
10% offered a salary of more than £49,000 £40,000 £45,500
UK excluding London average salary £42,500 £40,000 £40,375
% change year-on-year
+6.25% -0.92%

SLA
Jobs Demand Trend in Ipswich

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Ipswich region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Ipswich

SLA
Salary Trend in Ipswich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Ipswich region.

SLA Salary Trend in Ipswich

SLA
Top 13 Related IT Skills in Ipswich

For the 6 months to 2 September 2015, IT jobs across the Ipswich region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 5 (100.00%) ITIL
2 4 (80.00%) Service Delivery
3 3 (60.00%) Problem Management
3 3 (60.00%) Matrix Management
3 3 (60.00%) People Management
4 2 (40.00%) Incident Management
4 2 (40.00%) ITIL Certification
4 2 (40.00%) Microsoft
5 1 (20.00%) Active Directory
5 1 (20.00%) MS Excel
5 1 (20.00%) Service Management
5 1 (20.00%) Service Desk Management
5 1 (20.00%) Analytical Skills

SLA
Top Related IT Skills in Ipswich by Category

For the 6 months to 2 September 2015, IT jobs across the Ipswich region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Applications
1 1 (20.00%) MS Excel
Job Titles
1 3 (60.00%) Problem Manager
2 1 (20.00%) Service Desk Manager
2 1 (20.00%) Problem Analyst
2 1 (20.00%) Incident Manager
2 1 (20.00%) Incident Analyst
2 1 (20.00%) Service Desk Team Leader
2 1 (20.00%) Incident & Problem Manager
2 1 (20.00%) Analyst
2 1 (20.00%) Service Manager
2 1 (20.00%) Team Leader
Miscellaneous
1 1 (20.00%) Analytical Skills
Processes & Methodologies
1 5 (100.00%) ITIL
2 4 (80.00%) Service Delivery
3 3 (60.00%) Problem Management
3 3 (60.00%) Matrix Management
3 3 (60.00%) People Management
4 2 (40.00%) Incident Management
5 1 (20.00%) Service Management
5 1 (20.00%) Service Desk Management
Qualifications
1 2 (40.00%) ITIL Certification
System Software
1 1 (20.00%) Active Directory
Vendors
1 2 (40.00%) Microsoft