The table below looks at the statistics for SLA skills in IT jobs advertised for the Ipswich region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 51 46 56
Rank change year-on-year
-5 +10
Permanent jobs citing SLA 2 4 1
As % of all permanent IT jobs located in Ipswich 0.58% 1.40% 0.32%
As % of the Quality Assurance & Compliance category 5.41% 26.67% 4.17%
Number of salaries quoted 2 4 1
Average salary £25,000 £20,500 £75,000
Average salary % change year-on-year
+21.95% -72.66%
UK excluding London average salary £35,000 £34,000 £37,500
% change year-on-year
+2.94% -9.33%
SLA
Suffolk

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Ipswich region.

Quality Assurance & Compliance Category
Ipswich
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
37 15 24
As % of all permanent IT jobs located in Ipswich 10.82% 5.26% 7.77%
Number of salaries quoted 18 6 18
Average salary £27,500 £20,500 £41,250
Average salary % change year-on-year
+34.14% -50.30%
90% offered a salary of more than £21,500 £20,250 £22,350
10% offered a salary of more than £45,000 £49,800 £24,500
UK excluding London average salary £42,275 £40,000 £40,000
% change year-on-year
+5.68% -

SLA
Jobs Demand Trend in Ipswich

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Ipswich region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Ipswich

SLA
Salary Trend in Ipswich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Ipswich region.

SLA Salary Trend in Ipswich

SLA
Top 21 Related IT Skills in Ipswich

For the 6 months to 27 February 2015, IT jobs across the Ipswich region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 5 (62.50%) ITIL
1 5 (62.50%) Finance
2 4 (50.00%) Windows
2 4 (50.00%) Microsoft
2 4 (50.00%) Active Directory
2 4 (50.00%) MS Office
3 3 (37.50%) Windows XP
3 3 (37.50%) MS Exchange
3 3 (37.50%) Disaster Recovery
3 3 (37.50%) Windows 7
4 2 (25.00%) SMTP
4 2 (25.00%) Service Delivery
4 2 (25.00%) Citrix
4 2 (25.00%) Apple
4 2 (25.00%) LDAP
4 2 (25.00%) MS Excel
4 2 (25.00%) Exchange Server 2007
5 1 (12.50%) Change Management
5 1 (12.50%) Exchange Server 2010
5 1 (12.50%) Root Cause Analysis
5 1 (12.50%) Problem Management

SLA
Top Related IT Skills in Ipswich by Category

For the 6 months to 27 February 2015, IT jobs across the Ipswich region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) MS Exchange
2 2 (25.00%) Exchange Server 2007
3 1 (12.50%) Exchange Server 2010
Applications
1 4 (50.00%) MS Office
2 2 (25.00%) MS Excel
Communications & Networking
1 2 (25.00%) LDAP
1 2 (25.00%) SMTP
General
1 5 (62.50%) Finance
Job Titles
1 4 (50.00%) Analyst
1 4 (50.00%) Support Analyst
2 3 (37.50%) Operations Manager
2 3 (37.50%) IT Services Manager
2 3 (37.50%) IT Operations Manager
2 3 (37.50%) Service Manager
3 2 (25.00%) 2nd Line Support Technician
3 2 (25.00%) IT Support
3 2 (25.00%) Desktop Technician
3 2 (25.00%) Service Operations Manager
3 2 (25.00%) IT Support Analyst
3 2 (25.00%) IT Support Technician
3 2 (25.00%) Desktop Support Technician
3 2 (25.00%) Desktop Support
3 2 (25.00%) 2nd Line Support
3 2 (25.00%) Support Technician
4 1 (12.50%) Applications Support
4 1 (12.50%) Services Delivery Manager
4 1 (12.50%) Delivery Manager
4 1 (12.50%) Help Desk Engineer
Operating Systems
1 4 (50.00%) Windows
2 3 (37.50%) Windows XP
2 3 (37.50%) Windows 7
Processes & Methodologies
1 5 (62.50%) ITIL
2 3 (37.50%) Disaster Recovery
3 2 (25.00%) Service Delivery
4 1 (12.50%) Change Management
4 1 (12.50%) Problem Management
4 1 (12.50%) Root Cause Analysis
System Software
1 4 (50.00%) Active Directory
Vendors
1 4 (50.00%) Microsoft
2 2 (25.00%) Citrix
2 2 (25.00%) Apple