The statistics below represent IT jobs advertised across the Kent region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 May 2016 with a comparison to same period over 2 years.

3 months to
25 May 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 86 73 98
Rank change year-on-year
-13 +25
Permanent jobs requiring a 1st Line Support Analyst 12 25 5
As % of all permanent IT jobs located in Kent 1.20% 2.53% 0.43%
As % of the Job Titles category 1.22% 2.62% 0.44%
Number of salaries quoted 11 25 5
Median salary £22,500 £19,000 £21,500
Median salary % change year-on-year
+18.42% -11.62%
90% offered a salary of more than £22,000 £15,000 £17,500
10% offered a salary of more than £29,500 £25,000 £22,400
UK excluding London median salary £20,500 £20,500 £20,000
% change year-on-year
- +2.50%
1st Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
981 955 1147
As % of all permanent IT jobs located in Kent 98.49% 96.76% 98.62%
Number of salaries quoted 863 863 965
Median salary £37,500 £35,000 £40,000
Median salary % change year-on-year
+7.14% -12.50%
90% offered a salary of more than £23,500 £22,500 £24,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Analyst
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in Kent

1st Line Support Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Kent region.

1st Line Support Analyst Salary Trend in Kent

1st Line Support Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the Kent region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dartford -4 2 £22,000 +15.78%
Whitstable -1 1 - -
1st Line Support Analyst
South East

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in Kent

For the 6 months to 25 May 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring 1st Line Support Analyst in the job title.

1 20 (86.96%) Microsoft
2 16 (69.57%) Windows
2 16 (69.57%) SLA
3 15 (65.22%) MS Office
4 10 (43.48%) ITSM
5 9 (39.13%) Finance
5 9 (39.13%) Service Management
6 8 (34.78%) Active Directory
7 7 (30.43%) Cisco Certification
7 7 (30.43%) Microsoft Certification
7 7 (30.43%) CCNA
7 7 (30.43%) MCSE
7 7 (30.43%) Windows 8
7 7 (30.43%) MS Exchange
7 7 (30.43%) MCITP
7 7 (30.43%) Exchange Server 2000
7 7 (30.43%) Problem Management
7 7 (30.43%) Windows 2000 Server
8 5 (21.74%) Line Management
8 5 (21.74%) MS Excel
8 5 (21.74%) Avaya
9 4 (17.39%) Management Information System
9 4 (17.39%) Workflow
9 4 (17.39%) IP Telephony
9 4 (17.39%) ISO/IEC 27001
9 4 (17.39%) Case Management
10 3 (13.04%) SQL
11 2 (8.70%) SharePoint
11 2 (8.70%) ERP
11 2 (8.70%) Analytical Skills

1st Line Support Analyst Skill Set
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (30.43%) Exchange Server 2000
1 7 (30.43%) MS Exchange
2 2 (8.70%) SharePoint
Applications
1 15 (65.22%) MS Office
2 5 (21.74%) MS Excel
Communications & Networking
1 4 (17.39%) IP Telephony
General
1 9 (39.13%) Finance
Miscellaneous
1 4 (17.39%) Management Information System
2 2 (8.70%) Analytical Skills
Operating Systems
1 16 (69.57%) Windows
2 7 (30.43%) Windows 2000 Server
2 7 (30.43%) Windows 8
3 1 (4.35%) Windows Server 2008
Processes & Methodologies
1 10 (43.48%) ITSM
2 9 (39.13%) Service Management
3 7 (30.43%) Problem Management
4 5 (21.74%) Line Management
5 4 (17.39%) Case Management
5 4 (17.39%) Workflow
6 2 (8.70%) ERP
7 1 (4.35%) Service Delivery
Programming Languages
1 3 (13.04%) SQL
Qualifications
1 7 (30.43%) CCNA
1 7 (30.43%) Cisco Certification
1 7 (30.43%) MCITP
1 7 (30.43%) MCSE
1 7 (30.43%) Microsoft Certification
Quality Assurance & Compliance
1 16 (69.57%) SLA
2 4 (17.39%) ISO/IEC 27001
System Software
1 8 (34.78%) Active Directory
Vendors
1 20 (86.96%) Microsoft
2 5 (21.74%) Avaya
3 1 (4.35%) Cisco