The first table below looks at the demand for the 1st Line Support Analyst role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Kent region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 97 93 -
Rank change year-on-year
-4 -
Permanent jobs requiring a 1st Line Support Analyst 7 1 0
As % of all permanent IT jobs located in Kent 0.63% 0.094% -
As % of the Job Titles category 0.65% 0.097% -
Number of salaries quoted 7 1 0
Average salary £21,500 £23,000 -
Average salary % change year-on-year
-6.52% -
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1081 1031 784
As % of all permanent IT jobs located in Kent 97.83% 97.26% 94.57%
Number of salaries quoted 929 882 690
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,500 £24,000 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support Analyst
South East

1st Line Support Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Kent

1st Line Support Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Kent region.

1st Line Support Analyst Salary Trend in Kent

1st Line Support Analyst
Top 30 Related IT Skills in Kent

For the 6 months to 1 August 2014, IT jobs across the Kent region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 8 (100.00%) MS Office
1 8 (100.00%) Windows
2 7 (87.50%) MS Exchange
2 7 (87.50%) Windows 8
3 6 (75.00%) SLA
3 6 (75.00%) Microsoft
3 6 (75.00%) CCNA
3 6 (75.00%) Cisco Certification
4 5 (62.50%) Microsoft Certification
4 5 (62.50%) Active Directory
4 5 (62.50%) MCSE
4 5 (62.50%) Windows 2000 Server
4 5 (62.50%) MCITP
4 5 (62.50%) Exchange Server 2000
4 5 (62.50%) Problem Management
5 3 (37.50%) MS Excel
5 3 (37.50%) Windows XP
6 2 (25.00%) Mac OS X
6 2 (25.00%) Apple
6 2 (25.00%) Windows Server 2003
6 2 (25.00%) Exchange Server 2003
6 2 (25.00%) Windows Server 2012
6 2 (25.00%) Exchange Server 2013
7 1 (12.50%) Windows 7
7 1 (12.50%) F5
7 1 (12.50%) Cisco PIX
7 1 (12.50%) Network Security
7 1 (12.50%) Cisco ASA
7 1 (12.50%) Websense
7 1 (12.50%) CCSA

1st Line Support Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 1 August 2014, IT jobs across the Kent region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (87.50%) MS Exchange
2 5 (62.50%) Exchange Server 2000
3 2 (25.00%) Exchange Server 2003
3 2 (25.00%) Exchange Server 2013
Applications
1 8 (100.00%) MS Office
2 3 (37.50%) MS Excel
Communications & Networking
1 1 (12.50%) Cisco PIX
1 1 (12.50%) Network Security
1 1 (12.50%) Cisco ASA
1 1 (12.50%) LAN
1 1 (12.50%) WAN
Operating Systems
1 8 (100.00%) Windows
2 7 (87.50%) Windows 8
3 5 (62.50%) Windows 2000 Server
4 3 (37.50%) Windows XP
5 2 (25.00%) Mac OS X
5 2 (25.00%) Windows Server 2003
5 2 (25.00%) Windows Server 2012
6 1 (12.50%) Windows 7
Processes & Methodologies
1 5 (62.50%) Problem Management
Qualifications
1 6 (75.00%) CCNA
1 6 (75.00%) Cisco Certification
2 5 (62.50%) Microsoft Certification
2 5 (62.50%) MCSE
2 5 (62.50%) MCITP
3 1 (12.50%) CCSA
3 1 (12.50%) JNCIA
Quality Assurance & Compliance
1 6 (75.00%) SLA
System Software
1 5 (62.50%) Active Directory
Vendors
1 6 (75.00%) Microsoft
2 2 (25.00%) Apple
3 1 (12.50%) F5
3 1 (12.50%) Websense
3 1 (12.50%) Blue Coat
3 1 (12.50%) CheckPoint
3 1 (12.50%) Juniper
3 1 (12.50%) Sun
3 1 (12.50%) Cisco