The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Third Line Support
Rank 94 96 -
Rank change year-on-year
+2 -
Permanent jobs requiring a 3rd Line Support 13 8 0
As % of all permanent IT jobs located in Kent 1.12% 0.65% -
As % of the Job Titles category 1.16% 0.69% -
Number of salaries quoted 13 8 0
Average salary £37,500 £31,250 -
Average salary % change year-on-year
+20.00% -
UK excluding London average salary £35,000 £34,000 £33,000
% change year-on-year
+2.94% +3.03%
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1124 1165 758
As % of all permanent IT jobs located in Kent 96.56% 94.56% 98.06%
Number of salaries quoted 1006 1032 656
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £58,500 £52,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Kent

3rd Line Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Kent region.

3rd Line Support Salary Trend in Kent

3rd Line Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Kent region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sittingbourne - 2 £36,750 - 1
West Malling +4 1 £35,000 +32.07%
Maidstone - 1 £37,500 -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in Kent

For the 6 months to 19 December 2014, IT jobs across the Kent region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 23 (85.19%) Windows
2 16 (59.26%) Microsoft
3 14 (51.85%) Cisco Certification
4 13 (48.15%) CCNA
5 12 (44.44%) Firewall
6 10 (37.04%) JNCIA
6 10 (37.04%) MS Exchange
7 9 (33.33%) WSE
7 9 (33.33%) CCSA
7 9 (33.33%) WAN
7 9 (33.33%) Citrix
7 9 (33.33%) VMware
7 9 (33.33%) Windows Server 2008
8 8 (29.63%) LAN
8 8 (29.63%) Exchange Server 2010
9 7 (25.93%) Exchange Server 2013
9 7 (25.93%) Windows Server 2012
9 7 (25.93%) VPN
9 7 (25.93%) Microsoft Certification
9 7 (25.93%) Exchange Server 2007
9 7 (25.93%) Cisco
10 6 (22.22%) MS Office
10 6 (22.22%) CheckPoint
11 5 (18.52%) HP
11 5 (18.52%) Dell
11 5 (18.52%) SonicWALL
11 5 (18.52%) ITIL
11 5 (18.52%) CCNP
11 5 (18.52%) DNS
11 5 (18.52%) VLAN

3rd Line Support
Top Related IT Skills in Kent by Category

For the 6 months to 19 December 2014, IT jobs across the Kent region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (37.04%) MS Exchange
2 8 (29.63%) Exchange Server 2010
3 7 (25.93%) Exchange Server 2007
3 7 (25.93%) Exchange Server 2013
4 3 (11.11%) SharePoint
5 1 (3.70%) SharePoint 2013
Applications
1 6 (22.22%) MS Office
2 2 (7.41%) MS Excel
3 1 (3.70%) FastStats
Cloud Services
1 4 (14.81%) Office 365
Communications & Networking
1 12 (44.44%) Firewall
2 9 (33.33%) WAN
3 8 (29.63%) LAN
4 7 (25.93%) VPN
5 5 (18.52%) DNS
5 5 (18.52%) DHCP
5 5 (18.52%) VLAN
6 4 (14.81%) WLAN
6 4 (14.81%) MPLS
7 3 (11.11%) OSPF
7 3 (11.11%) BGP
8 1 (3.70%) SAN
8 1 (3.70%) TCP/IP
8 1 (3.70%) VoIP
8 1 (3.70%) Network Security
8 1 (3.70%) Cisco ASA
8 1 (3.70%) Wireless
Database & Business Intelligence
1 1 (3.70%) SQL Server
1 1 (3.70%) SQL Server Integration Services
General
1 2 (7.41%) Manufacturing
2 1 (3.70%) Advertising
2 1 (3.70%) Telecoms
2 1 (3.70%) Legal
Libraries, Frameworks & Software Standards
1 9 (33.33%) WSE
2 1 (3.70%) CSS
Miscellaneous
1 2 (7.41%) Thin Client
1 2 (7.41%) Fat Client
Operating Systems
1 23 (85.19%) Windows
2 9 (33.33%) Windows Server 2008
3 7 (25.93%) Windows Server 2012
4 4 (14.81%) Apple iOS
5 1 (3.70%) Windows 8
5 1 (3.70%) Windows 7
5 1 (3.70%) Linux
5 1 (3.70%) Windows XP
5 1 (3.70%) Windows Server 2003
5 1 (3.70%) Windows Vista
Processes & Methodologies
1 5 (18.52%) ITIL
2 3 (11.11%) Disaster Recovery
3 2 (7.41%) Continuous Improvement
3 2 (7.41%) Mentoring
4 1 (3.70%) Capacity Management
4 1 (3.70%) Server Monitoring
4 1 (3.70%) Incident Management
4 1 (3.70%) Network Management
4 1 (3.70%) ETL
Programming Languages
1 2 (7.41%) SQL
Qualifications
1 14 (51.85%) Cisco Certification
2 13 (48.15%) CCNA
3 10 (37.04%) JNCIA
4 9 (33.33%) CCSA
5 7 (25.93%) Microsoft Certification
6 5 (18.52%) CCNP
7 3 (11.11%) MCSE
7 3 (11.11%) VMware Certified Professional (VCP)
8 2 (7.41%) Security Cleared
9 1 (3.70%) JNCIS
9 1 (3.70%) SC Cleared
9 1 (3.70%) CCDP
9 1 (3.70%) CCSE
Quality Assurance & Compliance
1 2 (7.41%) SLA
System Software
1 5 (18.52%) Active Directory
1 5 (18.52%) XenApp
2 4 (14.81%) vSphere
2 4 (14.81%) VMware ESXi
3 3 (11.11%) XenDesktop
4 2 (7.41%) Terminal Services
5 1 (3.70%) VMware Infrastructure
Systems Management
1 3 (11.11%) SolarWinds Orion
2 1 (3.70%) Backup Exec
2 1 (3.70%) ZABBIX
Vendors
1 16 (59.26%) Microsoft
2 9 (33.33%) Citrix
2 9 (33.33%) VMware
3 7 (25.93%) Cisco
4 6 (22.22%) CheckPoint
5 5 (18.52%) HP
5 5 (18.52%) Dell
5 5 (18.52%) SonicWALL
6 4 (14.81%) Apple
7 3 (11.11%) SolarWinds
8 2 (7.41%) Juniper
9 1 (3.70%) McAfee
9 1 (3.70%) F5
9 1 (3.70%) Neolane
9 1 (3.70%) ProCurve
9 1 (3.70%) Veeam
9 1 (3.70%) Blue Coat
Sittingbourne
Hays IT - Uk Posting account
Salary: £35000.00 - £375000 per annum + On Call + Bonus + Benefits
Posted: 9 days ago