The statistics below represent IT jobs advertised across the Kent region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 August 2016 with a comparison to same period over 2 years.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
Third Line Support
Rank 80 76 86
Rank change year-on-year
-4 +10
Permanent jobs requiring a 3rd Line Support 9 24 16
As % of all permanent IT jobs located in Kent 0.97% 2.23% 1.59%
As % of the Job Titles category 0.99% 2.31% 1.62%
Number of salaries quoted 7 24 13
Median salary £30,000 £38,500 £38,500
Median salary % change year-on-year
-22.07% -
90% offered a salary of more than £28,800 £35,000 £28,500
10% offered a salary of more than £37,000 £39,550 £49,000
UK excluding London median salary £35,000 £35,000 £34,500
% change year-on-year
- +1.44%
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
908 1041 990
As % of all permanent IT jobs located in Kent 98.16% 96.93% 98.41%
Number of salaries quoted 805 933 822
Median salary £38,000 £38,500 £40,000
Median salary % change year-on-year
-1.29% -3.75%
90% offered a salary of more than £23,000 £24,000 £24,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Support
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in Kent

3rd Line Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Kent region.

3rd Line Support Salary Trend in Kent

3rd Line Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Kent region over the 3 months to 30 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidstone - 4 £37,000 -
Sittingbourne - 2 - -
Tonbridge +2 1 £29,000 +7.40%
Chatham - 1 £28,500 -
3rd Line Support
South East

3rd Line Support Skill Set
Top 30 Related IT Skills in Kent

For the 6 months to 30 August 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring 3rd Line Support in the job title.

1 27 (96.43%) Windows
2 21 (75.00%) Active Directory
3 20 (71.43%) MS Exchange
3 20 (71.43%) VMware
3 20 (71.43%) Windows Server
4 18 (64.29%) Citrix
5 14 (50.00%) Firewall
6 13 (46.43%) Cisco
6 13 (46.43%) Windows Server 2008
7 12 (42.86%) Windows Server 2012
7 12 (42.86%) DHCP
7 12 (42.86%) DNS
8 9 (32.14%) HP
8 9 (32.14%) Microsoft Certification
8 9 (32.14%) MCSE
8 9 (32.14%) MS Office
9 8 (28.57%) SQL Server
9 8 (28.57%) Cisco Certification
9 8 (28.57%) SharePoint
9 8 (28.57%) CCNA
9 8 (28.57%) Android
9 8 (28.57%) WSUS
9 8 (28.57%) SCCM
9 8 (28.57%) Exchange Server 2010
10 7 (25.00%) XenApp
10 7 (25.00%) Apple iOS
10 7 (25.00%) Performance Monitoring
10 7 (25.00%) TCP/IP
10 7 (25.00%) Microsoft
10 7 (25.00%) MS Excel

3rd Line Support Skill Set
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (71.43%) MS Exchange
2 8 (28.57%) Exchange Server 2010
2 8 (28.57%) SharePoint
3 5 (17.86%) Blackberry Enterprise Server
3 5 (17.86%) Exchange Server 2000
4 4 (14.29%) IIS
5 1 (3.57%) Exchange Server 2013
Applications
1 9 (32.14%) MS Office
2 7 (25.00%) MS Excel
Cloud Services
1 1 (3.57%) Office 365
Communications & Networking
1 14 (50.00%) Firewall
2 12 (42.86%) DHCP
2 12 (42.86%) DNS
3 7 (25.00%) TCP/IP
4 5 (17.86%) VoIP
5 4 (14.29%) LAN
5 4 (14.29%) NAS
5 4 (14.29%) WAN
6 2 (7.14%) SAN
7 1 (3.57%) VLAN
7 1 (3.57%) VPN
7 1 (3.57%) Wireless
Database & Business Intelligence
1 8 (28.57%) SQL Server
2 4 (14.29%) BusinessObjects
General
1 5 (17.86%) Finance
2 4 (14.29%) Telecoms
3 1 (3.57%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (14.29%) .NET
Miscellaneous
1 5 (17.86%) Blackberry
2 1 (3.57%) Data Centre
2 1 (3.57%) iPhone
Operating Systems
1 27 (96.43%) Windows
2 20 (71.43%) Windows Server
3 13 (46.43%) Windows Server 2008
4 12 (42.86%) Windows Server 2012
5 8 (28.57%) Android
6 7 (25.00%) Apple iOS
7 5 (17.86%) Mac OS X
7 5 (17.86%) Windows 2000 Server
7 5 (17.86%) Windows 8
8 3 (10.71%) Windows 7
9 2 (7.14%) Linux
10 1 (3.57%) CentOS
Processes & Methodologies
1 7 (25.00%) Performance Monitoring
2 5 (17.86%) Problem Management
3 4 (14.29%) Asset Management
3 4 (14.29%) Infrastructure Management
4 1 (3.57%) Infrastructure Monitoring
4 1 (3.57%) ITIL
4 1 (3.57%) Mentoring
4 1 (3.57%) Project Management
4 1 (3.57%) Project Planning
4 1 (3.57%) Service Management
Programming Languages
1 4 (14.29%) Java
Qualifications
1 9 (32.14%) MCSE
1 9 (32.14%) Microsoft Certification
2 8 (28.57%) CCNA
2 8 (28.57%) Cisco Certification
3 5 (17.86%) MCITP
4 3 (10.71%) MCSA
5 2 (7.14%) A+ Certification
5 2 (7.14%) Security Cleared
6 1 (3.57%) ITIL Certification
6 1 (3.57%) MCP
System Software
1 21 (75.00%) Active Directory
2 7 (25.00%) XenApp
3 5 (17.86%) VMware ESX
4 4 (14.29%) Hyper-V
5 3 (10.71%) VMware Infrastructure
6 1 (3.57%) VMware ESXi
Systems Management
1 8 (28.57%) SCCM
1 8 (28.57%) WSUS
2 1 (3.57%) SCOM
Vendors
1 20 (71.43%) VMware
2 18 (64.29%) Citrix
3 13 (46.43%) Cisco
4 9 (32.14%) HP
5 7 (25.00%) Microsoft
6 5 (17.86%) Apple
6 5 (17.86%) Avaya
7 4 (14.29%) Siebel
8 3 (10.71%) Fortinet
8 3 (10.71%) Juniper