The statistics below represent IT jobs advertised across the Kent region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Third Line Support
Rank 80 80 96
Rank change year-on-year
0 +16
Permanent jobs requiring a 3rd Line Support 4 20 18
As % of all permanent IT jobs located in Kent 0.50% 1.81% 1.50%
As % of the Job Titles category 0.51% 1.83% 1.55%
Number of salaries quoted 0 20 18
Median salary - £40,000 £37,500
Median salary % change year-on-year
- +6.66%
UK excluding London median salary £33,500 £35,000 £35,000
% change year-on-year
-4.28% -
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
783 1090 1164
As % of all permanent IT jobs located in Kent 98.24% 98.38% 97.24%
Number of salaries quoted 679 973 1023
Median salary £44,750 £38,500 £40,000
Median salary % change year-on-year
+16.23% -3.75%
90% offered a salary of more than £25,000 £23,500 £24,000
10% offered a salary of more than £57,500 £60,000 £55,750
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

3rd Line Support
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in Kent

3rd Line Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Kent region.

3rd Line Support Salary Trend in Kent

3rd Line Support Skill Set
Top 30 Related IT Skills in Kent

For the 6 months to 5 December 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring 3rd Line Support in the job title.

1 13 (100.00%) Windows
2 12 (92.31%) Active Directory
3 10 (76.92%) MS Excel
3 10 (76.92%) Windows Server
4 8 (61.54%) Windows Server 2008
5 7 (53.85%) Windows Server 2012
5 7 (53.85%) MS Exchange
5 7 (53.85%) MCSE
5 7 (53.85%) Citrix
5 7 (53.85%) Microsoft Certification
5 7 (53.85%) VMware
6 6 (46.15%) SQL Server
6 6 (46.15%) Cisco
7 5 (38.46%) Microsoft
7 5 (38.46%) HP
8 4 (30.77%) VoIP
8 4 (30.77%) DHCP
8 4 (30.77%) Disaster Recovery
8 4 (30.77%) Firewall
8 4 (30.77%) DNS
8 4 (30.77%) Avaya
8 4 (30.77%) NAS
9 3 (23.08%) Fortinet
9 3 (23.08%) Windows 7
9 3 (23.08%) Juniper
9 3 (23.08%) MS Office
9 3 (23.08%) MCSA
10 2 (15.38%) LAN
10 2 (15.38%) WAN
10 2 (15.38%) CCNA

3rd Line Support Skill Set
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (53.85%) MS Exchange
2 1 (7.69%) Exchange Server 2010
2 1 (7.69%) SharePoint
Applications
1 10 (76.92%) MS Excel
2 3 (23.08%) MS Office
Communications & Networking
1 4 (30.77%) DHCP
1 4 (30.77%) DNS
1 4 (30.77%) Firewall
1 4 (30.77%) NAS
1 4 (30.77%) VoIP
2 2 (15.38%) LAN
2 2 (15.38%) SAN
2 2 (15.38%) WAN
3 1 (7.69%) TCP/IP
Database & Business Intelligence
1 6 (46.15%) SQL Server
General
1 1 (7.69%) Manufacturing
Operating Systems
1 13 (100.00%) Windows
2 10 (76.92%) Windows Server
3 8 (61.54%) Windows Server 2008
4 7 (53.85%) Windows Server 2012
5 3 (23.08%) Windows 7
6 1 (7.69%) Android
6 1 (7.69%) Apple iOS
Processes & Methodologies
1 4 (30.77%) Disaster Recovery
2 1 (7.69%) Mentoring
2 1 (7.69%) Performance Monitoring
2 1 (7.69%) Service Management
Qualifications
1 7 (53.85%) MCSE
1 7 (53.85%) Microsoft Certification
2 3 (23.08%) MCSA
3 2 (15.38%) CCNA
3 2 (15.38%) Cisco Certification
3 2 (15.38%) Security Cleared
4 1 (7.69%) A+ Certification
System Software
1 12 (92.31%) Active Directory
2 2 (15.38%) Hyper-V
3 1 (7.69%) XenApp
Systems Management
1 2 (15.38%) SCCM
2 1 (7.69%) SCOM
2 1 (7.69%) WSUS
Vendors
1 7 (53.85%) Citrix
1 7 (53.85%) VMware
2 6 (46.15%) Cisco
3 5 (38.46%) HP
3 5 (38.46%) Microsoft
4 4 (30.77%) Avaya
5 3 (23.08%) Fortinet
5 3 (23.08%) Juniper