The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Kent region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 83 91 75
Rank change year-on-year
+8 -16
Permanent jobs requiring a 3rd Line Support 18 2 3
As % of all permanent IT jobs located in Kent 1.60% 0.19% 0.37%
As % of the Job Titles category 1.64% 0.20% 0.39%
Number of salaries quoted 14 2 3
Average salary £37,500 £30,000 £29,000
Average salary % change year-on-year
+25.00% +3.44%
90% offered a salary of more than £28,500 £30,000 £28,600
10% offered a salary of more than £42,500 £30,000 £38,600
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1099 1024 772
As % of all permanent IT jobs located in Kent 97.78% 97.06% 94.15%
Number of salaries quoted 949 873 683
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,500 £25,000 £25,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Support
South East

3rd Line Support
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Kent

3rd Line Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Kent region.

3rd Line Support Salary Trend in Kent

3rd Line Support
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Kent region over the 3 months to 25 July 2014.

3rd Line Support Salary Histogram in Kent

3rd Line Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Kent region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidstone - 6 £35,500 -
Sittingbourne - 3 £24,000 -
Tonbridge - 1 £42,500 -
Dartford - 1 £37,500 -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in Kent

For the 6 months to 25 July 2014, IT jobs across the Kent region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 31 (91.18%) Windows
2 25 (73.53%) Cisco
3 22 (64.71%) MS Exchange
3 22 (64.71%) Firewall
4 20 (58.82%) Microsoft Certification
5 19 (55.88%) Cisco Certification
5 19 (55.88%) VMware
6 18 (52.94%) Active Directory
6 18 (52.94%) MS Excel
6 18 (52.94%) MCSE
7 16 (47.06%) MS Office
7 16 (47.06%) LAN
7 16 (47.06%) CCNA
7 16 (47.06%) WAN
8 14 (41.18%) Microsoft
8 14 (41.18%) Windows Server 2008
8 14 (41.18%) Problem Management
9 13 (38.24%) Windows Server 2012
10 12 (35.29%) vSphere
10 12 (35.29%) Exchange Server 2010
10 12 (35.29%) Exchange Server 2013
10 12 (35.29%) Citrix
11 11 (32.35%) CCNP
11 11 (32.35%) ITIL
11 11 (32.35%) CheckPoint
11 11 (32.35%) MPLS
11 11 (32.35%) OSPF
11 11 (32.35%) BGP
11 11 (32.35%) F5
12 10 (29.41%) XenDesktop

3rd Line Support
Top Related IT Skills in Kent by Category

For the 6 months to 25 July 2014, IT jobs across the Kent region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (64.71%) MS Exchange
2 12 (35.29%) Exchange Server 2010
2 12 (35.29%) Exchange Server 2013
3 8 (23.53%) Exchange Server 2007
4 7 (20.59%) Blackberry Enterprise Server
4 7 (20.59%) Exchange Server 2000
5 3 (8.82%) Exchange Server 2003
5 3 (8.82%) IIS
6 1 (2.94%) SharePoint
6 1 (2.94%) SharePoint 2013
Applications
1 18 (52.94%) MS Excel
2 16 (47.06%) MS Office
3 2 (5.88%) PowerPivot
4 1 (2.94%) FastStats
Communications & Networking
1 22 (64.71%) Firewall
2 16 (47.06%) WAN
2 16 (47.06%) LAN
3 11 (32.35%) MPLS
3 11 (32.35%) OSPF
3 11 (32.35%) BGP
4 7 (20.59%) BIG-IP
4 7 (20.59%) Cisco Nexus
5 5 (14.71%) VLAN
5 5 (14.71%) SAN
6 4 (11.76%) Cisco ASA
7 3 (8.82%) DNS
7 3 (8.82%) F5 BIG-IP LTM
7 3 (8.82%) F5 BIG-IP GTM
7 3 (8.82%) DHCP
7 3 (8.82%) RIP
7 3 (8.82%) TCP/IP
7 3 (8.82%) Cisco PIX
8 2 (5.88%) Intranet
8 2 (5.88%) Internet
Database & Business Intelligence
1 6 (17.65%) SQL Server
2 1 (2.94%) SQL Server Integration Services
General
1 1 (2.94%) Front Office
1 1 (2.94%) Finance
Miscellaneous
1 10 (29.41%) Clustering
2 7 (20.59%) Blackberry
Operating Systems
1 31 (91.18%) Windows
2 14 (41.18%) Windows Server 2008
3 13 (38.24%) Windows Server 2012
4 9 (26.47%) Windows 8
5 7 (20.59%) Windows 2000 Server
5 7 (20.59%) Mac OS X
6 5 (14.71%) Windows XP
7 3 (8.82%) Windows 7
7 3 (8.82%) Windows Server 2003
7 3 (8.82%) Linux
8 2 (5.88%) Mac OS
Processes & Methodologies
1 14 (41.18%) Problem Management
2 11 (32.35%) ITIL
3 7 (20.59%) Disaster Recovery
3 7 (20.59%) Capacity Planning
4 3 (8.82%) Root Cause Analysis
4 3 (8.82%) Network Design
5 2 (5.88%) Business Intelligence
6 1 (2.94%) Software Deployment
6 1 (2.94%) Migration
6 1 (2.94%) ETL
Programming Languages
1 3 (8.82%) SQL
Qualifications
1 20 (58.82%) Microsoft Certification
2 19 (55.88%) Cisco Certification
3 18 (52.94%) MCSE
4 16 (47.06%) CCNA
5 11 (32.35%) CCNP
6 9 (26.47%) MCITP
7 8 (23.53%) MCSA
7 8 (23.53%) VMware Certified Professional (VCP)
8 3 (8.82%) JNCIS
8 3 (8.82%) CCSE
9 1 (2.94%) SC Cleared
9 1 (2.94%) Security Cleared
System Software
1 18 (52.94%) Active Directory
2 12 (35.29%) vSphere
3 10 (29.41%) XenDesktop
4 9 (26.47%) XenApp
5 6 (17.65%) VMware Infrastructure
6 3 (8.82%) Hyper-V
6 3 (8.82%) ISA Server
7 2 (5.88%) Microsoft App-V
7 2 (5.88%) VMware Server
Systems Management
1 9 (26.47%) Backup Exec
1 9 (26.47%) SCCM
2 8 (23.53%) SolarWinds Orion
3 7 (20.59%) Foglight
3 7 (20.59%) SCOM
4 1 (2.94%) ZABBIX
4 1 (2.94%) Norton AntiVirus
Vendors
1 25 (73.53%) Cisco
2 19 (55.88%) VMware
3 14 (41.18%) Microsoft
4 12 (35.29%) Citrix
5 11 (32.35%) CheckPoint
5 11 (32.35%) F5
6 10 (29.41%) Veeam
7 9 (26.47%) Apple
8 8 (23.53%) SolarWinds
9 7 (20.59%) Avaya
10 4 (11.76%) McAfee
11 3 (8.82%) Websense
11 3 (8.82%) Blue Coat
11 3 (8.82%) Aruba
11 3 (8.82%) SonicWALL
11 3 (8.82%) Juniper
11 3 (8.82%) Lumension
12 2 (5.88%) Symantec
13 1 (2.94%) HP
13 1 (2.94%) Dell