The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 82 89 96
Rank change year-on-year
+7 +7
Permanent jobs requiring a 3rd Line Support 14 18 2
As % of all permanent IT jobs located in Kent 1.29% 1.59% 0.19%
As % of the Job Titles category 1.36% 1.62% 0.19%
Number of salaries quoted 14 14 2
Average salary £38,500 £37,500 £30,000
Average salary % change year-on-year
+2.66% +25.00%
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1030 1108 1027
As % of all permanent IT jobs located in Kent 94.58% 97.88% 96.80%
Number of salaries quoted 916 954 877
Average salary £37,500 £40,000 £40,000
Average salary % change year-on-year
-6.25% -
90% offered a salary of more than £24,000 £24,500 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Kent

3rd Line Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Kent region.

3rd Line Support Salary Trend in Kent

3rd Line Support
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Kent region over the 3 months to 28 July 2015.

3rd Line Support Salary Histogram in Kent

3rd Line Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Kent region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dartford +6 1 £27,500 -26.66%
Tonbridge -4 1 £42,500 -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in Kent

For the 6 months to 28 July 2015, IT jobs across the Kent region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 15 (88.24%) Windows
1 15 (88.24%) Cisco
2 14 (82.35%) MS Exchange
3 13 (76.47%) Microsoft
3 13 (76.47%) Microsoft Certification
3 13 (76.47%) Firewall
4 12 (70.59%) Blackberry
4 12 (70.59%) Blackberry Enterprise Server
4 12 (70.59%) Project Management
4 12 (70.59%) Mac OS X
4 12 (70.59%) Apple
4 12 (70.59%) Cisco Certification
4 12 (70.59%) Avaya
4 12 (70.59%) CCNA
4 12 (70.59%) MS Office
4 12 (70.59%) MCSE
4 12 (70.59%) Problem Management
4 12 (70.59%) Windows 2000 Server
4 12 (70.59%) Management Information System
4 12 (70.59%) MCITP
4 12 (70.59%) Exchange Server 2000
4 12 (70.59%) Windows 8
5 3 (17.65%) VMware
6 2 (11.76%) LAN
6 2 (11.76%) WAN
6 2 (11.76%) Active Directory
6 2 (11.76%) Citrix
6 2 (11.76%) Juniper
6 2 (11.76%) Riverbed
6 2 (11.76%) F5

3rd Line Support
Top Related IT Skills in Kent by Category

For the 6 months to 28 July 2015, IT jobs across the Kent region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (82.35%) MS Exchange
2 12 (70.59%) Blackberry Enterprise Server
2 12 (70.59%) Exchange Server 2000
3 1 (5.88%) Exchange Server 2007
3 1 (5.88%) Exchange Server 2010
3 1 (5.88%) Exchange Server 2013
Applications
1 12 (70.59%) MS Office
2 1 (5.88%) MS Excel
Cloud Services
1 1 (5.88%) Office 365
1 1 (5.88%) Mimecast
Communications & Networking
1 13 (76.47%) Firewall
2 2 (11.76%) LAN
2 2 (11.76%) WAN
2 2 (11.76%) Cisco Nexus
3 1 (5.88%) Cisco IPT
3 1 (5.88%) SAN
3 1 (5.88%) IP Telephony
General
1 1 (5.88%) Manufacturing
Miscellaneous
1 12 (70.59%) Blackberry
1 12 (70.59%) Management Information System
2 2 (11.76%) Data Centre
Operating Systems
1 15 (88.24%) Windows
2 12 (70.59%) Mac OS X
2 12 (70.59%) Windows 2000 Server
2 12 (70.59%) Windows 8
3 1 (5.88%) Windows Server 2008
3 1 (5.88%) Windows Server 2012
3 1 (5.88%) Windows Server 2003
Processes & Methodologies
1 12 (70.59%) Project Management
1 12 (70.59%) Problem Management
2 2 (11.76%) Load Balancing
3 1 (5.88%) Mobile Device Management
3 1 (5.88%) DevOps
3 1 (5.88%) ITIL
3 1 (5.88%) Security Management
3 1 (5.88%) Disaster Recovery
Qualifications
1 13 (76.47%) Microsoft Certification
2 12 (70.59%) Cisco Certification
2 12 (70.59%) CCNA
2 12 (70.59%) MCSE
2 12 (70.59%) MCITP
3 2 (11.76%) SC Cleared
3 2 (11.76%) Security Cleared
4 1 (5.88%) VCAP
4 1 (5.88%) CCA
4 1 (5.88%) Citrix Certification
4 1 (5.88%) MCSA
4 1 (5.88%) VMware Certified Professional (VCP)
System Software
1 2 (11.76%) Active Directory
2 1 (5.88%) XenApp
2 1 (5.88%) XenDesktop
2 1 (5.88%) VMware Server
2 1 (5.88%) VMware Infrastructure
Systems Management
1 1 (5.88%) AirWatch
Vendors
1 15 (88.24%) Cisco
2 13 (76.47%) Microsoft
3 12 (70.59%) Apple
3 12 (70.59%) Avaya
4 3 (17.65%) VMware
5 2 (11.76%) Citrix
5 2 (11.76%) Juniper
5 2 (11.76%) Riverbed
5 2 (11.76%) F5
6 1 (5.88%) Websense
Chatham, Kent
Oscar Associates (UK) Ltd
Salary: £30000 - £40000 per annum
Posted: Yesterday
Kent
Coal IT Services
Salary: From £35,000 to £42,000 per annum + Benefits
Posted: 6 days ago
Stansted, Essex
Inflite
Salary: Competitive
Posted: 18 days ago