The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Kent region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 87 69 103
Rank change year-on-year
-18 +34
Permanent jobs requiring a 3rd Line Support 5 5 1
As % of all permanent IT jobs located in Kent 0.432% 0.687% 0.096%
As % of the Job Titles category 0.460% 0.752% 0.101%
Number of salaries quoted 5 5 1
Average salary £30,000 £41,000 £24,000
Average salary % change year-on-year
-26.82% +70.83%
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
Kent
Permanent IT job ads with a match in the
Job Titles category
1087 665 990
As % of all permanent IT jobs located in Kent 93.87% 91.35% 95.19%
Number of salaries quoted 929 595 908
Average salary £40,000 £35,000 £37,000
Average salary % change year-on-year
+14.28% -5.40%
90% offered a salary of more than £27,500 £25,000 £23,500
10% offered a salary of more than £65,000 £50,000 £47,800
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support
South East

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support across the Kent region as a proportion of the total demand within the Job Titles category.

Kent 3rd Line Support Jobs Demand Trend

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Kent region.

Kent 3rd Line Support Salary Trend

3rd Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Kent region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Maidstone - 1 £39,000 -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Kent region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 7 (100.00%) Windows
1 7 (100.00%) VMware
2 5 (71.43%) Microsoft
2 5 (71.43%) VMware Infrastructure
3 4 (57.14%) VMware ESXi
3 4 (57.14%) MS Excel
3 4 (57.14%) Cisco
4 3 (42.86%) Migration
4 3 (42.86%) Cisco Certification
4 3 (42.86%) Windows XP
4 3 (42.86%) PowerShell
5 2 (28.57%) SQL
5 2 (28.57%) SAN
6 1 (14.29%) Internet
6 1 (14.29%) MPLS
6 1 (14.29%) Firewall
6 1 (14.29%) Publishing
6 1 (14.29%) Retail
6 1 (14.29%) IP Telephony
6 1 (14.29%) QA
6 1 (14.29%) WatchGuard
6 1 (14.29%) Fault Management
6 1 (14.29%) MySQL
6 1 (14.29%) SQL Server
6 1 (14.29%) UNIX
6 1 (14.29%) E-Commerce
6 1 (14.29%) Linux
6 1 (14.29%) Apache
6 1 (14.29%) LAN
6 1 (14.29%) WAN

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Kent region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) Apache
Applications
1 4 (57.14%) MS Excel
Communications & Networking
1 2 (28.57%) SAN
2 1 (14.29%) Internet
2 1 (14.29%) MPLS
2 1 (14.29%) Firewall
2 1 (14.29%) IP Telephony
2 1 (14.29%) LAN
2 1 (14.29%) WAN
2 1 (14.29%) DHCP
2 1 (14.29%) TCP/IP
2 1 (14.29%) VPN
2 1 (14.29%) DNS
2 1 (14.29%) NAS
Database & Business Intelligence
1 1 (14.29%) MySQL
1 1 (14.29%) SQL Server
General
1 1 (14.29%) Publishing
1 1 (14.29%) Retail
Operating Systems
1 7 (100.00%) Windows
2 3 (42.86%) Windows XP
3 1 (14.29%) UNIX
3 1 (14.29%) Linux
3 1 (14.29%) Windows Server 2008
3 1 (14.29%) Mac OS
Processes & Methodologies
1 3 (42.86%) Migration
2 1 (14.29%) Fault Management
2 1 (14.29%) E-Commerce
2 1 (14.29%) Capacity Planning
Programming Languages
1 3 (42.86%) PowerShell
2 2 (28.57%) SQL
Qualifications
1 3 (42.86%) Cisco Certification
Quality Assurance & Compliance
1 1 (14.29%) QA
System Software
1 5 (71.43%) VMware Infrastructure
2 4 (57.14%) VMware ESXi
3 1 (14.29%) Active Directory
3 1 (14.29%) vSphere
Vendors
1 7 (100.00%) VMware
2 5 (71.43%) Microsoft
3 4 (57.14%) Cisco
4 1 (14.29%) WatchGuard
4 1 (14.29%) Juniper
4 1 (14.29%) HP
4 1 (14.29%) 3PAR